<p>We are looking for a skilled Systems Administrator with expertise in Ivanti Neurons to join our team.</p><p><br></p><p>Responsibilities:</p><p>• Troubleshoot and resolve issues within Ivanti Neurons, including incident workflows, service requests, and automation processes.</p><p>• Implement enhancements to the ServiceWorks Support Portal, improving user experience and optimizing functionality.</p><p>• Address backlog items, focusing on usability improvements, notification logic, and workflow routing.</p><p>• Develop and refine approval workflows, routing rules, and automated notifications to streamline operations.</p><p>• Configure and update Self-Service Portal components, ensuring accurate data display and seamless functionality.</p><p>• Analyze and resolve high-priority defects, automation gaps, and communication challenges.</p><p>• Prepare detailed documentation, including workflow diagrams, release notes, and configuration logs for future reference.</p><p>• Collaborate with teams to ensure adherence to governance standards and deliver project milestones.</p><p>• Provide knowledge transfer and training to internal teams to ensure smooth transitions and platform understanding.</p><p>• Participate in status reviews, risk assessments, and validation of project outcomes with stakeholders.</p>
We are looking for a dedicated Payroll Administrator to join our team in Plymouth, Minnesota. This role offers the opportunity to take ownership of the payroll process while also contributing to benefits-related tasks. If you have a passion for payroll and are eager to grow your skills, this position provides the perfect platform to expand your expertise.<br><br>Responsibilities:<br>• Manage and execute full-cycle payroll processes to ensure timely and accurate payments to employees.<br>• Process biweekly payroll for employees across multiple states, adhering to all relevant regulations and guidelines.<br>• Utilize ADP Workforce Now to maintain payroll records and handle related tasks efficiently.<br>• Ensure compliance with federal, state, and local payroll laws, including tax filings and deductions.<br>• Collaborate with the benefits team to support related administrative tasks.<br>• Address and resolve employee payroll inquiries in a detail-oriented and timely manner.<br>• Prepare and maintain accurate documentation and reports related to payroll activities.<br>• Assist in improving payroll procedures and implementing best practices.<br>• Conduct audits to verify payroll accuracy and compliance.<br>• Stay updated on changes in payroll regulations and industry standards.
<p>We are seeking a skilled and proactive Mid-Level Salesforce Administrator to support and enhance our Salesforce environment. This role is ideal for someone with solid hands-on experience who can balance day-to-day support with small-scale builds and configuration tasks. The ideal candidate will be comfortable gathering requirements, asking business analyst-style questions, and translating business needs into effective Salesforce solutions.</p><p><br></p><ul><li>Provide daily support for Salesforce users, including troubleshooting and resolving external-facing Cases.</li><li>Administer and configure Experience Cloud and Service Cloud, including portals, dashboards, and bots.</li><li>Manage user lifecycle tasks: setup, deactivation, role/profile assignments, and permission sets.</li><li>Maintain and build custom fields, page layouts, record types, Lightning pages, and picklists.</li><li>Create and optimize Reports and Dashboards to support business insights.</li><li>Design and implement Salesforce Flows and other automation tools to streamline processes.</li><li>Handle smaller configuration requests and enhancements with minimal supervision.</li><li>Collaborate with stakeholders to gather requirements and translate them into technical solutions.</li><li>Ensure thorough documentation of configurations, processes, and user guides.</li><li>Monitor system performance and recommend improvements.</li><li>Support multiple Salesforce instances and assist with upgrades and enhancements.</li><li>Track work and collaborate on tasks using Azure DevOps or similar tools.</li><li>Respond to general Salesforce-related questions and provide guidance to users.</li></ul><p><br></p>
We are looking for a Technology Administrator to join our team in Minneapolis, Minnesota. This role will focus on enhancing the firm's business development processes through strategic marketing technology solutions and efficient data management practices. Collaborating closely with key stakeholders, you will play a pivotal role in implementing tools, systems, and workflows that align with the firm's commitment to operational excellence and client relationship strategies.<br><br>Responsibilities:<br>• Configure marketing technology systems in alignment with data governance standards to optimize business workflows and reporting capabilities.<br>• Collaborate with technical teams to troubleshoot issues and develop integrations that ensure accurate and actionable data for users.<br>• Develop and implement processes for capturing and maintaining client, matter, and personnel profiles to support business development efforts.<br>• Lead initiatives to streamline marketing workflows, including tracking opportunities, generating proposals, and managing award submissions.<br>• Establish and enforce data quality standards to enhance the accuracy and reliability of client and matter profiles.<br>• Create and deliver educational materials and training sessions to support user adoption of new tools and best practices.<br>• Coordinate with vendors to address system-related inquiries, resolve issues, and request enhancements.<br>• Participate in industry user groups and initiatives to stay informed on best practices and integrate them into the firm's operations.<br>• Identify inefficiencies in current processes and collaborate with teams to implement improved technology and workflow solutions.<br>• Work closely with cross-functional teams to develop and deploy new tools and systems that align with the firm's strategic goals.
We are looking for a dedicated Sr. Financial Analyst to join our team in Bloomington, Minnesota. In this long-term contract position, you will play a vital role in enhancing corporate financial reporting processes, ensuring data accuracy, and driving automation initiatives. This is an excellent opportunity for an experienced, detail-oriented individual to make an impact through technical expertise and process improvements.<br><br>Responsibilities:<br>• Prepare and analyze financial statements, including technical aspects of cash flow statements and other reports.<br>• Write technical memos as needed to support financial reporting processes.<br>• Oversee month-end close activities, including journal entries, reconciliations, and data validation.<br>• Utilize tools such as Adaptive Planning, BlackLine, and Anaplan to optimize reporting systems and workflows.<br>• Automate manual processes to improve efficiency in reconciliation, journal entries, and data uploads.<br>• Collaborate with IT and finance teams to identify improvements, streamline processes, and enhance system utilization.<br>• Assist in replacing legacy databases and manual reporting systems with scalable solutions.<br>• Contribute to the rollout and advanced use of BlackLine modules for transaction matching and reconciliation.<br>• Support continuous improvement initiatives by identifying root causes of inefficiencies and implementing best practices.<br>• Promote a culture of systems thinking to enable team members to focus on analytical and value-driven tasks.
We are looking for a skilled Logistics Administrator to join our team in Inver Grove Heights, Minnesota. In this hybrid role, you will work onsite three days a week (Monday, Tuesday, and Thursday) while contributing to efficient transportation processes for agricultural and energy products. This is a long-term contract position that offers potential overtime during peak seasons, such as harvest time, requiring flexibility in work hours.<br><br>Responsibilities:<br>• Coordinate and manage truck transportation of materials and products, ensuring timely and cost-effective delivery.<br>• Negotiate competitive freight rates with carriers and oversee rate loading in internal rating systems.<br>• Analyze transportation operations to identify and implement process and cost improvements.<br>• Build and maintain strong relationships with third-party truck carriers, ensuring profitable partnerships.<br>• Monitor carrier performance using key performance indicators (KPIs) and take corrective actions to address service issues.<br>• Update and maintain internal systems and databases for contracts, freight rates, and customer information.<br>• Communicate transportation market trends to internal sales, purchasing teams, and external stakeholders.<br>• Collaborate with cross-functional teams to align transportation strategies with operational and financial goals.<br>• Provide accurate and market-based freight pricing to stakeholders within multiple product lines.<br>• Ensure compliance with shipping requirements and effectively manage customer-specific needs.
<p>We are looking for a skilled Payroll Administrator to join our team in Saint Paul, Minnesota. This is a long-term contract position where you will play a pivotal role in processing payroll and ensuring compliance across multiple states. The ideal candidate is detail-oriented, experienced in multi-state payroll, and capable of working independently to manage fluctuating workloads.</p><p><br></p><p>Responsibilities:</p><p>• Process weekly and bi-weekly payroll for employees across 10–15 states, ensuring accuracy and timeliness.</p><p>• Oversee multi-state payroll requirements, including tax filings, setups, and compliance with state-specific regulations.</p><p>• Validate backend payroll system updates, such as tax changes, state setups, and rate adjustments.</p><p>• Prepare and submit wage reports while addressing inquiries related to taxes and employee compensation.</p><p>• Track medical leave and make necessary payroll adjustments to accommodate related changes.</p><p>• Provide administrative support for HR tasks, including documentation of employee changes and benefit-related payroll entries.</p><p>• Assist with audits and finance-related payroll reviews to ensure accuracy and compliance.</p><p>• Collaborate with finance staff and other teams to streamline backend payroll processes.</p><p>• Maintain confidentiality and accuracy when handling sensitive employee data.</p><p>• Manage a fluctuating weekly workload of approximately 20–25 hours, ensuring all tasks are completed efficiently.</p>
We are looking for a skilled Quality Assurance Tester to join our team in Saint Paul, Minnesota. In this role, you will contribute to the success of a Workday implementation project by ensuring thorough testing and quality assurance across multiple functional areas. This is a long-term contract position where you will have the opportunity to collaborate closely with internal teams and external partners to deliver high-quality results.<br><br>Responsibilities:<br>• Conduct comprehensive end-to-end testing of the Workday system across various functional domains.<br>• Develop, document, and execute detailed test cases, identifying gaps and designing new test scenarios as needed.<br>• Utilize testing tools and methodologies provided by the system integrator to ensure consistent and effective testing.<br>• Monitor and manage defect tracking, participating in triage discussions and driving resolution efforts.<br>• Maintain clear communication with the Workday Implementation Lead, providing updates and insights related to testing activities.<br>• Collaborate with internal teams and external stakeholders to ensure alignment and consistency throughout the testing process.<br>• Periodically attend onsite meetings when required to coordinate with the system integrator and project team.<br>• Prepare and deliver detailed reports on testing progress, issues, and resolutions.<br>• Ensure all testing activities meet established quality standards and project guidelines.
<p>We are seeking a talented Senior Accounts Receivable Analyst to drive results with our high-value customer portfolio. This role is ideal for a candidate with extensive accounts receivable expertise and a collaborative, engaging personality. The successful candidate must be comfortable presenting financial insights and solutions to executive and C-suite stakeholders, acting as a trusted advisor and key business partner.</p><p><br></p><ul><li>Manage and optimize the accounts receivable process for high-value customers, ensuring timely and accurate billing, collections, and reconciliations.</li><li>Analyze customer accounts, resolve complex issues, and proactively communicate with clients and internal teams to expedite payment.</li><li>Develop and present AR performance reports to senior leadership; provide clear, data-driven recommendations to drive results and mitigate risks.</li><li>Build strong relationships with customer contacts and executives, fostering trust and facilitating transparent communication around account status.</li><li>Identify process improvement opportunities; collaborate with finance leadership to implement best practices and new technology solutions.</li><li>Maintain accurate records in accounting systems (such as SAP, Oracle, Microsoft D365, or similar), ensuring compliance with organizational and regulatory requirements.</li><li>Support monthly, quarterly, and annual close processes related to accounts receivable, partnering across teams to ensure integrity and efficiency.</li><li>Serve as a subject matter expert for AR processes, mentoring junior analysts and contributing to training initiatives.</li></ul><p><br></p>
<p>We are looking for a highly skilled Marketing Business Analyst to join our team.This contract position offers the opportunity to play a pivotal role in tracking marketing campaigns, analyzing performance metrics, and delivering actionable insights to refine our marketing strategies. The ideal candidate will possess a strong analytical mindset and the ability to collaborate effectively with marketing and sales teams to create impactful dashboards and reports.</p><p><br></p><p>Responsibilities:</p><p>• Analyze marketing campaign performance and provide detailed insights to drive strategy optimization.</p><p>• Develop and maintain dashboards and reports to track key marketing metrics and KPIs.</p><p>• Collaborate with marketing and sales teams to align objectives and ensure accurate reporting across departments.</p><p>• Monitor and improve tracking systems for marketing activities across various channels.</p><p>• Identify opportunities for process improvement and recommend strategies to enhance efficiency.</p><p>• Manage the reporting framework for marketing campaigns, ensuring timely delivery of actionable data.</p><p>• Conduct deep-dive analysis to uncover trends and patterns that support strategic decision-making.</p><p>• Partner with offshore teams to ensure consistency and accuracy in reporting processes.</p><p>• Support sales operations through effective data integration and alignment with marketing efforts.</p><p>• Communicate findings and recommendations to stakeholders through clear and concise presentations.</p>
<p>The Part-Time Ariba Support Analyst provides day‑to‑day functional and technical support for SAP Ariba, helping ensure stable operations and strong adoption across procurement processes. This role supports sourcing, contracting, procure‑to‑pay, and supplier lifecycle functions, with a focus on issue resolution, system optimization, and continuous operational improvement. This role blends technical system support with business process knowledge. The contractor will help ensure the Ariba platform runs smoothly and maximizing the value of procurement operations.</p><p>Key Responsibilities</p><p>• Provide functional and administrative support for SAP Ariba modules including Sourcing, Contracts, Buying/Invoicing, and Supplier Lifecycle Performance</p><p>• Serve as a point of contact for production issues, troubleshooting and resolving application and user‑reported problems</p><p>• Monitor system performance and respond to incidents to maintain platform stability and reliability</p><p>• Partner with procurement and business users to support day‑to‑day process execution and usability</p><p>• Identify opportunities to improve efficiency and system performance, applying Lean and best‑practice concepts</p><p>• Stay current on SAP Ariba enhancements, product updates, and evolving procurement practices</p><p><br></p><p>Interested candidates should submit resumes to sally.lander@roberthalf(.com)</p><p><br></p>
<p>We are looking for an experienced ERP/CRM Analyst to join our team on a long-term contract basis in Minneapolis, Minnesota. In this role, you will be instrumental in optimizing system performance, ensuring seamless data integration, and driving business insights through advanced analytics. This is an excellent opportunity for professionals who excel in technical problem-solving and cross-functional collaboration.</p><p><br></p><p>Responsibilities:</p><p>• Act as the technical expert for ERP/CRM systems, ensuring smooth integration and robust functionality.</p><p>• Evaluate, refine, and optimize data processes across ERP/CRM platforms and associated systems.</p><p>• Design and maintain dashboards, reports, and key performance metrics to support strategic decision-making.</p><p>• Partner with various departments to understand business needs and translate them into system solutions.</p><p>• Identify and resolve technical issues within ERP/CRM systems to minimize operational downtime.</p><p>• Facilitate data migration, cleansing, and validation during system upgrades or implementations.</p><p>• Adhere to data security and governance standards while managing system configurations.</p><p>• Develop and implement API connections to enhance system interoperability.</p><p>• Ensure effective documentation of business requirements and system configurations.</p><p>• Provide ongoing support and training to users for optimal system utilization.</p>
<p>We are looking for a skilled Network Engineer to be onsite in Eden Prairie, Minnesota. In this role, you will be responsible for managing and optimizing network systems while ensuring security and reliability across all platforms. This position offers an exciting opportunity to contribute to the success of a manufacturing organization by maintaining and enhancing critical infrastructure. This person will need to be comfortable with GUI-based, intent-based, or automated network management.</p><p><br></p><p>Responsibilities:</p><p>Oversee and administer networks, security systems, and associated hardware, including routers, switches, and firewalls.</p><p>Recommend and implement upgrades to improve system performance, scalability, and reliability.</p><p>Configure, install, upgrade, and support LAN, WAN, SD-WAN, and Wireless devices</p><p>Design and deliver solutions to address current and future network and security needs.</p><p>Diagnose and resolve advanced network and security issues while suggesting improvements.</p><p>Create and maintain detailed documentation for systems, procedures, and processes.</p><p>Plan and manage network capacity to ensure efficient resource utilization and system expansion.</p><p>Enhance network monitoring capabilities across the entire environment.</p><p>Collaborate with vendors and support teams to integrate new technologies and expand system functionality.</p><p>Provide on-site support at manufacturing plants for installations and troubleshooting.</p><p>Act as an escalation point for complex network-related service desk inquiries.</p>
<p>We are looking for a dedicated Salesforce Technical Analyst to join our team. In this position, you will play a pivotal role in supporting a growing retail network by leveraging your technical expertise and problem-solving skills. Your contributions will enhance the interaction between retail teams and homeowners, ensuring seamless operations and continuous improvement.</p><p><br></p><p>Responsibilities:</p><p>• Provide application support for Salesforce, ensuring timely resolution of issues and adherence to service level agreements.</p><p>• Utilize ServiceNow and other tools to manage support requests efficiently and accurately.</p><p>• Collaborate with team members to share knowledge, foster learning, and achieve collective goals.</p><p>• Identify opportunities for process improvement, offering solutions to reduce recurring service tickets and enhance system performance.</p><p>• Apply critical thinking and technical expertise to troubleshoot and resolve Salesforce-related challenges.</p><p>• Maintain and improve Salesforce Service Cloud functionalities to meet business needs.</p><p>• Conduct regular system audits and provide recommendations for optimization.</p><p>• Support the onboarding and training of team members to ensure consistent application usage.</p><p>• Manage time effectively to prioritize tasks and deliver results in a fast-paced environment.</p><p>• Assist in the implementation of best practices to enhance the user experience and operational efficiency.</p>
We are looking for an experienced Senior Financial Analyst to join our team in Plymouth, Minnesota. This role is crucial in supporting financial operations, including budgeting, forecasting, and reporting within a dynamic healthcare environment. The ideal candidate will have an analytical mindset and a strong ability to provide insights that drive decision-making and business strategy.<br><br>Responsibilities:<br>• Prepare and analyze budgets, forecasts, and profit and loss statements to support business planning objectives.<br>• Conduct market modeling, sales analysis, and gross margin reviews to assess financial performance.<br>• Collaborate with leadership to consolidate month-end financial analysis and commentary.<br>• Develop financial models and presentations for quarterly forecasting cycles and executive meetings.<br>• Provide ad hoc financial reports and analysis to address specific business needs.<br>• Ensure compliance with regulatory requirements, company policies, and operational procedures.<br>• Deliver routine reports and insights to leadership to facilitate informed decision-making.<br>• Partner with cross-functional teams to support capital inventory management and service profitability.<br>• Contribute to the improvement of financial processes and systems to enhance efficiency.<br>• Maintain positive communication and collaboration across all levels of the organization.
<p>Our client is looking for a Finance Manager ready to take the next step and lead all the budgeting/forecasting for a multi-billion dollar company. Bachelor's in Accounting or Finance and 8+ years experience required along with supervisory experience. If you are interested, please reach out confidentially on LinkedIn @Jennifer Exsted.</p>
<p>As an ERP Application Analyst, you will be responsible for supporting, enhancing, and optimizing our Microsoft Dynamics 365 (D365) environment. This position ensures the stability, integrity, and efficient operation of ERP systems that support core business functions across finance, supply chain, manufacturing, and operations. You will serve as a liaison between business stakeholders and technical teams, translating business requirements into functional specifications, configuring the system, and supporting users through training and issue resolution. You will also play a key role in system upgrades, new module implementations, and continuous improvement initiatives, applying best practices in ERP governance and change management. Additionally, you will oversee process, policy and training documentation to ensure integrity of the system and the data within.</p><p><br></p><ul><li><strong>ERP System Support & Maintenance</strong></li><li>Provide day-to-day support for D365 users across multiple business units.</li><li>Troubleshoot and resolve functional and technical issues, escalating to vendor partners as needed.</li><li>Monitor system performance and ensure data integrity and security.</li><li><strong>Business Analysis & Requirements Gathering</strong></li><li>Collaborate with business stakeholders to understand operational needs and translate them into system requirements.</li><li>Conduct gap analyses and propose solutions to improve business processes using D365 capabilities.</li><li>Document functional specifications, workflows, and use cases.</li><li><strong>System Configuration & Enhancements</strong></li><li>Configure D365 modules (e.g., Finance, Supply Chain, Manufacturing, Procurement) to meet business requirements.</li><li>Support the development and testing of customizations, workflows, and reports.</li><li>Participate in system upgrades, patching, and new module rollouts.</li><li><strong>Training & User Enablement</strong></li><li>Develop training materials and deliver user training sessions.</li><li>Promote user adoption and ensure consistent use of ERP best practices.</li><li>Serve as a subject matter expert (SME) for D365 functionality.</li><li><strong>Project Participation</strong></li><li>Contribute to ERP-related projects, including new implementations, integrations, and process improvements.</li><li>Work closely with project managers, developers, and external consultants to deliver solutions on time and within scope.</li><li>Assist in testing, validation, and deployment of new features and enhancements.</li><li><strong>Data & Reporting</strong></li><li>Support data migration, cleansing, and validation activities.</li><li>Develop and maintain reports and dashboards using Power BI or D365 reporting tools.</li><li>Ensure compliance with data governance and reporting standards.</li><li><strong>Compliance & Documentation</strong></li><li>Maintain system documentation, including configuration guides, process flows, and support procedures.</li><li>Ensure compliance with internal controls, audit requirements, and regulatory standards.</li></ul><p><br></p>
We are looking for a dedicated and experienced Technical Analyst II to join our team in Minnetonka, Minnesota. In this role, you will support digital product initiatives by bridging the gap between business needs and technical solutions. You will play a key role in enhancing our member portal and digital platforms, ensuring seamless functionality and improved user experiences. This is a long-term contract position with the potential to transition to a permanent role, offering an opportunity to contribute to meaningful projects that benefit our members.<br><br>Responsibilities:<br>• Collaborate with the Digital Product Owner to gather, analyze, and document technical requirements for digital solutions.<br>• Translate business needs into detailed technical specifications, user stories, and acceptance criteria.<br>• Evaluate existing platform architecture to identify areas for improvement in scalability, security, and performance.<br>• Assist in the transition of members to a new portal by documenting current needs, recommending enhancements, and supporting implementation.<br>• Ensure core functionalities, including benefits access, claims viewing, and payment processing, are optimized and integrated seamlessly.<br>• Act as a liaison between product, design, engineering, and business teams to ensure alignment on deliverables.<br>• Support testing, validation, and troubleshooting processes to ensure successful deployment of features.<br>• Identify and address technical dependencies and limitations to mitigate risks during development.<br>• Contribute to quality assurance processes by defining test cases and reviewing deliverables.<br>• Create and maintain comprehensive technical documentation, including workflows, use cases, and integration guides.
<p><strong><u>*Local Twin Cities area applicants only*</u></strong></p><p>Our client in St. Paul is looking to hire a Supply Chain Analyst! The main function of a supply chain analyst is to coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. A typical supply chain analyst is responsible for reviewing and distributing production, work and shipment schedules and compiling reports on inventory levels, cost, etc.</p><p> </p><p>Job Responsibilities:</p><p>- Examine documents, materials and products, and monitor work processes in order to assess completeness, accuracy and conformation to standards and specifications.</p><p>- Review documents such as production schedules, work orders, and staffing tables to determine personnel and materials requirements, and material priorities.</p><p>- Record production data, including volume produced, consumption of raw materials, and quality control measures.</p><p>- Requisition and maintain inventories of materials and supplies necessary to meet production demands.</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for an experienced analyst to join our team. This role is responsible for shaping, enhancing, and advocating for the end-to-end consumer experience across digital and telephonic channels within pharmacy benefit and healthcare services. Leverage Voice-of-the-Customer insights, operational data, and market research to identify experience gaps and define strategic improvements aligned to business priorities.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead experience analytics and research by analyzing Voice of Customer data, surveys, market research, and operational insights to identify consumer pain points and improvement opportunities.</li><li>Define measurable success metrics to evaluate outcomes and effectiveness of experience initiatives, supporting retention, satisfaction, and growth.</li><li>Partner cross-functionally with senior leaders across Operations and Capability teams to align experience strategies with annual and long-term business objectives.</li><li>Translate consumer needs into clear business and system requirements, developing data-driven business cases aligned to P& L priorities.</li><li>Design and optimize end-to-end consumer experiences across channels to ensure seamless, consistent interactions.</li><li>Visualize and communicate complex journeys, insights, and recommendations through presentations, journey maps, and process documentation tailored to diverse stakeholder audiences.</li></ul>
<p>We are looking for a skilled Business Analyst. In this long-term contract position, you will play a key role in ensuring the accuracy and efficiency of financial and data processes within the reinsurance industry. This opportunity offers a dynamic environment where your analytical and problem-solving skills will be essential to maintaining compliance and improving workflows.</p><p><br></p><p>Responsibilities:</p><p>• Validate premium and loss calculations within the system to ensure accurate program results.</p><p>• Analyze discrepancies between system-generated data and manual processing outcomes.</p><p>• Collaborate with program accounting teams and IT staff to support data validation efforts.</p><p>• Conduct comparative analysis between pre-production and production environments to confirm data accuracy.</p><p>• Perform detailed reviews of financial reconciliations to ensure compliance and precision.</p><p>• Contribute to process improvement initiatives by identifying gaps and recommending solutions.</p><p>• Support the implementation of system enhancements and updates as required.</p><p>• Prepare reports and documentation to communicate findings and recommendations effectively.</p><p>• Partner with cross-functional teams to address system-related challenges and streamline processes.</p><p>• Monitor data integrity and address issues promptly to maintain operational excellence.</p>
<p>We’re looking for an IT Support Specialist who brings strong technical capability, solid customer service, and a willingness to learn within a fast‑moving environment. This role supports end users across multiple sites, handles a wide range of hardware and software issues, and contributes to ongoing infrastructure upgrades. Shift- 8:00PM – 4:30AM </p><p><strong>Primary Responsibilities</strong></p><p>• Serve as a point of contact for end‑user issues and drive them to resolution</p><p>• Troubleshoot hardware, software, network, and operating system problems</p><p>• Partner with Senior Support Specialists when issues require deeper technical expertise</p><p>• Collaborate with peers and IT leadership to understand workflows and support needs</p><p>• Provide remote assistance through standard corporate tools</p><p>• Maintain clear ticket documentation, steps taken, and final outcomes</p><p>• Assist in creating and updating internal knowledge base content</p><p>• Coordinate with team members to resolve escalations efficiently</p><p>• Participate in on‑call coverage when needed</p><p>• Support additional IT initiatives, deployments, and project-related tasks</p><p><strong>Technical Focus</strong></p><p>• Re-image and prepare laptops</p><p>• Support a predominantly Windows 11 environment</p><p>• Handle AD/Entra ID changes, including account updates and permission management</p><p>• Provide basic support for select internal custom applications</p><p>• Assist with Office 365 account administration</p><p>• Replace and configure hardware as required</p><p><br></p><p><br></p>
We are looking for an experienced and forward-thinking IT Manager to oversee the technology systems at our non-profit organization in Minneapolis, Minnesota. In this role, you will ensure the reliability, security, and effectiveness of both administrative and instructional technology systems. You will collaborate with leadership, faculty, and staff to develop and implement strategic plans that enhance technology integration and support the organization's mission of innovation and excellence.<br><br>Responsibilities:<br>• Oversee the planning, implementation, and maintenance of campus-wide technology systems, including network infrastructure, data systems, and cloud-based platforms.<br>• Ensure the highest levels of system availability, reliability, and security to support organizational operations.<br>• Collaborate with leadership and faculty to align technology initiatives with long-term strategic goals.<br>• Manage and support Apple devices such as Mac, iPad, and Apple TV in an educational or enterprise environment.<br>• Administer Mobile Device Management (MDM) platforms, including Jamf Pro, Veracross, Canvas, and Intune.<br>• Provide guidance and technical support for integrating technology into classroom instruction.<br>• Develop and implement policies and procedures to enhance the effectiveness and security of technology systems.<br>• Coordinate training and resources for staff and faculty to ensure effective use of technology tools.<br>• Monitor and address emerging trends and advancements in technology to continually improve systems.<br>• Foster collaboration among departments to ensure technology solutions meet diverse needs.
<p>We are looking for an experienced Senior Business Analyst to join our team. The ideal candidate will have a strong background in IT business analysis, a proactive approach to problem-solving, and the ability to effectively collaborate with cross-functional teams. This role requires expertise in transportation modules, integration testing, and user training while ensuring alignment with global business templates.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business requirements and translate them into effective process or technology solutions within the transportation module.</p><p>• Collaborate with stakeholders to develop business cases for new functionalities, including comprehensive cost-benefit and risk-impact analyses.</p><p>• Manage and prioritize ticket backlogs, working towards resolving issues promptly within the transportation module.</p><p>• Gather requirements and perform integration analysis for modules such as PP and SD.</p><p>• Create and execute test plans, develop test cases, and conduct functional and user acceptance testing.</p><p>• Assist in enhancing moderately complex information systems and ensure appropriate error management functionality.</p><p>• Provide training to new users on supported applications as needed.</p><p>• Promote and enforce workplace safety standards by identifying and addressing hazards.</p><p>• Participate in Scrum activities, including backlog grooming and supporting unit and integration testing.</p><p>• Take ownership of testing phases for projects, ensuring accuracy and completeness.</p>
***100% onsite, Monday-Friday, in Gaylord, MN**** <br> Robert Half has a client with a permanent opening on their desktop support team in their Gaylord, Minnesota location. This is a Contract to permanent position within the manufacturing industry, offering an exciting opportunity to provide vital IT support across both office and production environments. The ideal candidate will possess strong technical skills, a proactive approach to problem-solving, and the ability to deliver outstanding customer service. <br> Responsibilities: • Offer daily IT support to users in office and manufacturing settings, ensuring minimal disruption to operations. • Standard Windows 10/11 and Office 365 environment for tier 1 & 2 support. • Monitor, log, and resolve technical issues using the Service Management system. • Analyze recurring problems, determine root causes, and implement effective long-term solutions. • Provide detail-oriented and courteous customer support to both internal and external stakeholders. • Configure, deploy, and maintain enterprise endpoint devices to ensure operational efficiency. • Conduct regular system maintenance and adhere to established IT policies and procedures. • Stay adaptable to evolving priorities and emerging technologies in a fast-paced environment. • Assist with creating and managing IT-related budgets to support organizational needs. • Travel domestically up to 10% to provide onsite support when required. <br> ANYONE INTERESTED IN FURTHER DETAILS SHOULD CONTACT ROBERT BROMMEL AT 612-503-4032.
