<p>We are looking for a meticulous and detail-oriented Quality Audit Analyst to join our team. In this contract role, you will play a key part in ensuring accuracy and quality within the Enrollment Employer Installation division of a leading healthcare organization. Your work will focus on conducting audits, analyzing trends, and providing actionable feedback to improve processes and performance.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough audits of enrollment forms submitted by customers to ensure accuracy and compliance.</p><p>• Analyze audit results to identify trends and create detailed reports for performance improvement.</p><p>• Develop, maintain, and track performance-related reports to monitor progress and quality standards.</p><p>• Perform quality reviews of new and updated benefit plans to verify proper setup and accuracy.</p><p>• Document all audit findings and work performed based on established guidelines and standards.</p><p>• Provide constructive feedback to teams to minimize errors and enhance operational processes.</p><p>• Collaborate with internal and external stakeholders to address quality concerns and implement solutions.</p><p>• Support additional tasks and projects as assigned to meet organizational goals</p>
We are looking for an Accounting Analyst to join our team on a contract basis in Minneapolis, Minnesota. In this role, you will play a vital part in ensuring the accurate calculation, processing, and reporting of commission payments while supporting various teams including sales, finance, and HR. This position requires a detail-oriented individual with strong analytical skills and a solid understanding of compensation plans.<br><br>Responsibilities:<br>• Accurately calculate, audit, and process commission payments in alignment with company policies and sales compensation structures.<br>• Interpret and implement diverse commission plans, including bonuses, incentives, and special performance incentive funds (SPIFs).<br>• Collaborate with sales, finance, and HR teams to clarify commission policies and resolve any discrepancies.<br>• Generate detailed reports analyzing commission data for management review.<br>• Support month-end and quarter-end financial close activities related to commission payouts.<br>• Maintain organized and precise records of commission plans, payments, and adjustments.<br>• Assist with testing and implementing commission systems or process enhancements.<br>• Address internal inquiries regarding commission calculations, statements, and policies with professionalism.<br>• Ensure compliance with regulatory and audit standards pertaining to commission structures.
<p>We are seeking a detail-oriented Loan Operations Specialist to support the payoff processing function within our loan operations team. This role is responsible for ensuring accurate and timely processing of loan payoffs, delivering exceptional service to internal partners and customers, and maintaining compliance with all regulatory and bank requirements.</p><p><br></p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Process loan payoff requests, including calculating accurate payoff amounts (principal, interest, fees, and per diem)</li><li>Review and validate payoff statements to ensure accuracy and compliance with applicable regulations and bank policies</li><li>Coordinate and process loan payoffs, including posting final payments and closing out accounts</li><li>Prepare and release collateral documents (e.g., lien releases, paid-in-full letters) in a timely manner</li><li>Research and resolve payoff discrepancies, unapplied funds, and account variances</li><li>Communicate with internal teams, customers, and third parties (e.g., title companies, attorneys) regarding payoff requests and statuses</li><li>Ensure proper system updates and documentation retention following payoff completion</li><li>Support audits and quality control reviews related to payoff transactions</li><li>Identify and recommend process improvements to enhance efficiency and accuracy</li></ul><p><br></p><p><br></p>
<p>We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects.</p><p><br></p><p>Responsibilities:</p><p>• Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.</p><p>• Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.</p><p>• Oversee the testing, maintenance, and implementation of computer programs and systems.</p><p>• Provide training and guidance to staff and users to ensure effective utilization of systems and tools.</p><p>• Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.</p><p>• Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.</p><p>• Offer expert advice to clients on information processing and computation requirements.</p><p>• Deliver constructive feedback and mentorship to team members to support their growth and development.</p><p>• Facilitate communication within teams, ensuring alignment on project goals and deliverables.</p><p>• Ensure adherence to Agile Scrum methodologies in project execution.</p>
We are looking for a dedicated Business Analyst to join our team in Bayport, Minnesota. This contract position with potential for permanent employment offers an excellent opportunity to work within the manufacturing industry, leveraging your expertise to drive impactful business solutions. The ideal candidate will thrive in an Agile environment and bring a strong understanding of Salesforce to the role.<br><br>Responsibilities:<br>• Collaborate with business partners to understand their needs and translate them into actionable solutions.<br>• Gather, analyze, and document business requirements, ensuring clarity for the development team.<br>• Work closely with cross-functional teams to identify opportunities for improvement and implement innovative solutions.<br>• Facilitate Agile processes, including sprint planning and backlog refinement, to support efficient project execution.<br>• Utilize Salesforce expertise to optimize workflows and enhance system functionality.<br>• Communicate effectively with stakeholders at all levels to ensure alignment and transparency.<br>• Solve complex problems creatively, delivering solutions that meet both business and technical requirements.<br>• Adapt to changing priorities and iterate on features to meet evolving business needs.<br>• Provide detailed analysis and recommendations to support decision-making processes.<br>• Ensure deliverables meet quality standards and align with organizational objectives.
<p>We are seeking a detail-oriented and tech-savvy Digital Technical Analyst to join our team and support the Digital Product Owner in delivering exceptional experiences for our members. This role will support our member portal product, working towards strengthening the core functionalities that empower members to interact with their health plans effectively, and implement innovative ways to continue to bring value to the member.</p><p><br></p><p>The ideal candidate will act as a bridge between business, product, and technical teams, ensuring that requirements are well-defined, solutions are aligned with strategic goals, and implementations meet quality standards. They will play a critical role in enhancing our digital platform, which enables members to manage their plans, access ID cards, view claims, make payments, and more, while contributing to personalized, data-driven, and proactive care solutions.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><u>Technical Analysis & Solution Design:</u></p><ul><li>Partner with the Digital Product Owner to gather, document, and analyze technical requirements for the member portal and mobile app re-platforming initiative.</li><li>Collaborate with engineering teams to translate business requirements into technical specifications, user stories, and acceptance criteria.</li><li>Identify gaps and opportunities in the current platform architecture to improve scalability, security, and performance.</li></ul><p><u>Support digital cutovers & migrations: </u></p><ul><li>Play a key role in transitioning membership to a new portal by evaluating and documenting current-state needs, recommending enhancements, authoring in our CMS, and supporting implementation efforts.</li><li>Ensure core functionalities such as benefit access, claims viewing, and payments are optimized and seamlessly integrated into the new platform.</li></ul><p><u>Collaboration Across Teams:</u></p><ul><li>Act as a liaison between product, design, engineering, and business stakeholders to ensure alignment on technical solutions and deliverables.</li><li>Collaborate with developers to assess the technical feasibility of proposed features and functionalities.</li><li>Assist in testing, validating, and troubleshooting the features to ensure successful deployment.</li><li>Identify technical dependencies and limitations, ensuring they are addressed early in the planning and development process to mitigate risks and ensure smooth delivery.</li></ul><p><u>Quality Assurance & Documentation:</u></p><ul><li>Support quality assurance processes by defining test cases, reviewing deliverables, and ensuring features meet functional and technical requirements.</li><li>Contribute to the development of technical documentation, including process flows, use cases, and integration guides.</li><li>Maintain clear, concise, and up-to-date documentation for technical solutions, workflows, and processes.</li></ul>
We are looking for an experienced Data Analyst to join our team on a long-term contract basis. This role is essential in ensuring the accuracy and integrity of client specialist data while maintaining high service standards. Based in Minneapolis, Minnesota, the position offers the opportunity to work remotely, collaborating across teams to deliver meaningful insights and solutions.<br><br>Responsibilities:<br>• Resolve data-related incidents by updating records and querying various data sources.<br>• Apply specialist quality standards to maintain data integrity.<br>• Validate data accuracy across multiple systems to ensure consistency.<br>• Update client data based on specific requirements while adhering to service level agreements.<br>• Configure software applications both before and after system go-live.<br>• Collaborate with care organizations to gather and update data in alignment with requirements.<br>• Provide support in managing data updates and ensuring the availability of accurate information.<br>• Utilize advanced Excel formulas to standardize and compare data efficiently.<br>• Foster effective communication with clients and stakeholders to address data needs and changes.
We are looking for a skilled IT Accountant/Manager/Director to join our team in Bayport, Minnesota. In this role, you will oversee the management and optimization of financial applications, ensuring seamless integration and functionality. This position requires a blend of technical expertise and strong leadership skills to drive process improvements and maintain robust internal controls.<br><br>Responsibilities:<br>• Oversee master data management and ensure accurate configuration of financial applications.<br>• Design and implement new application processes and enhance existing systems to meet organizational needs.<br>• Monitor and analyze financial transactions, controls, and exception processes to ensure compliance and efficiency.<br>• Prepare and manage data for mass uploads during new implementations or ongoing updates.<br>• Plan and coordinate application release processes, including resource allocation and project timelines.<br>• Interpret release notes, collaborate with cross-functional teams, and document testing approaches and use cases.<br>• Provide updates to governance committees and secure necessary approvals for system implementations.<br>• Lead the review and resolution of discrepancies in purchase orders, invoices, and data integration failures.<br>• Develop and enforce policies that strengthen internal controls and align with organizational goals.<br>• Support project planning and execution for application integrations and enhancements.
<p>We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement security policies and controls to protect organizational data and assets.</p><p>• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.</p><p>• Conduct regular audits to assess and strengthen the organization's security posture.</p><p>• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.</p><p>• Collaborate with cross-functional teams to align security measures with business objectives.</p><p>• Respond to audit requests and provide detailed documentation for regulatory reviews.</p><p>• Monitor and evaluate risk management practices to address vulnerabilities proactively.</p><p>• Maintain governance frameworks to ensure consistent application of security standards.</p><p>• Analyze security metrics and reports to identify potential areas for improvement.</p><p>• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.</p>
<p>We are looking for an experienced Senior Business Analyst to join our team. The ideal candidate will have a strong background in IT business analysis, a proactive approach to problem-solving, and the ability to effectively collaborate with cross-functional teams. This role requires expertise in transportation modules, integration testing, and user training while ensuring alignment with global business templates.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business requirements and translate them into effective process or technology solutions within the transportation module.</p><p>• Collaborate with stakeholders to develop business cases for new functionalities, including comprehensive cost-benefit and risk-impact analyses.</p><p>• Manage and prioritize ticket backlogs, working towards resolving issues promptly within the transportation module.</p><p>• Gather requirements and perform integration analysis for modules such as PP and SD.</p><p>• Create and execute test plans, develop test cases, and conduct functional and user acceptance testing.</p><p>• Assist in enhancing moderately complex information systems and ensure appropriate error management functionality.</p><p>• Provide training to new users on supported applications as needed.</p><p>• Promote and enforce workplace safety standards by identifying and addressing hazards.</p><p>• Participate in Scrum activities, including backlog grooming and supporting unit and integration testing.</p><p>• Take ownership of testing phases for projects, ensuring accuracy and completeness.</p>