<p><strong>Service Operations Manager</strong></p><p><strong>Location:</strong> Wausau, WI (On-site)</p><p><br></p><p><strong>About the Role</strong></p><p>Our team is seeking a <strong>Service Operations Manager</strong> to lead day-to-day branch operations within a residential service environment. This role is responsible for driving performance, supporting field teams, and ensuring a high level of customer satisfaction.</p><p>This is a hands-on leadership position ideal for someone who thrives in a fast-paced setting and enjoys balancing operations, team development, and service excellence.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee daily service operations to ensure efficiency and strong performance</li><li>Coordinate and dispatch technicians to scheduled service calls</li><li>Communicate updates on job status, scheduling changes, and customer needs</li><li>Provide excellent customer service through clear, timely communication</li><li>Assist with incoming calls and service inquiries</li><li>Receive, organize, and manage parts and equipment inventory</li><li>Ensure technicians have the tools and materials needed to succeed</li><li>Maintain a clean, safe, and organized warehouse and office environment</li><li>Support process improvements to enhance operational efficiency</li><li>Help develop team members and identify growth opportunities</li><li>Assist with recruiting, onboarding, and training new employees</li><li>Contribute to achieving operational and financial performance goals</li><li>Support leadership development and team retention initiatives</li></ul><p><strong>Qualifications</strong></p><ul><li>Associate’s or Bachelor’s degree in Business Administration or related field preferred</li><li>3+ years of experience in operations, service coordination, or leadership</li><li>Prior customer service experience preferred</li><li>Strong leadership, problem-solving, and decision-making skills</li><li>Ability to prioritize and adapt in a fast-paced environment</li><li>Detail-oriented with strong organizational and communication skills</li><li>Proficient in computer systems and applications</li><li>Positive attitude with a strong desire to learn and grow</li><li>Team-oriented mindset</li></ul><p><strong>Why Join Us?</strong></p><p>This is a great opportunity to join a growing team where your leadership and ideas will make a direct impact on operations, team success, and customer experience.</p><p><br></p><p><strong>Apply Today</strong></p><p>If you’re looking for a leadership role where you can drive results and support a high-performing team, we’d love to connect. </p><p><br></p><p><br></p>
<p>We are seeking an organized, proactive, and professional <strong>Office Manager</strong> to oversee daily office operations and support a productive, efficient workplace. This role is ideal for someone who thrives in a fast-paced environment, can manage multiple priorities, and enjoys supporting both people and processes.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Oversee day-to-day office operations and administrative procedures</li><li>Manage office supplies, vendor relationships, and facility needs</li><li>Coordinate schedules, meetings, and office communications</li><li>Support onboarding, recordkeeping, and general administrative functions</li><li>Supervise front office activities, including reception and visitor coordination</li><li>Maintain filing systems, databases, and office records</li><li>Assist leadership with reports, correspondence, and special projects</li><li>Help improve office workflows and operational efficiency</li><li>Ensure common areas and office systems are organized and functioning properly</li></ul>
<p>We are looking for a versatile Office Manager to support daily administrative and operational activities in Bloomington, Minnesota. This contract opportunity with permanent potential is ideal for someone who enjoys balancing office coordination, data accuracy, and transactional support in a fast-paced environment. The role includes hands-on work with order processing, invoice handling, and general office administration, with NetSuite serving as a key system in day-to-day tasks.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders accurately in NetSuite while managing fluctuating daily volumes.</p><p>• Enter and maintain data across office and accounting records with strong attention to detail.</p><p>• Review invoices against receipts and purchase order information to help ensure accurate payment documentation.</p><p>• Support Amazon-related account activity, including payment coordination and shipping label creation.</p><p>• Investigate backorders and purchase order status updates, then communicate findings to the sales team.</p><p>• Record vendor bills in NetSuite and assist with accounts payable-related administrative tasks.</p><p>• Reconcile purchase orders and related documentation to identify and resolve discrepancies.</p><p>• Maintain office organization by filing records and replenishing everyday supplies as needed.</p>
<p>We are seeking a highly organized and proactive Office Manager to join our growing organization. In this position, you will be responsible for overseeing the daily operations of our office, managing administrative tasks, and ensuring a productive and professional work environment. The Office Manager will play a vital role in supporting staff and executives while ensuring the office runs efficiently and smoothly.</p><p> </p><p><strong>Responsibilities:</strong></p><ol><li>Oversee and manage general office operations, including supply inventory, equipment maintenance, and vendor relationships.</li><li>Provide ongoing support to staff and executives, including scheduling, meeting coordination, and operational tasks.</li><li>Supervise and maintain office procedures, ensuring compliance with company standards.</li><li>Greet and assist visitors, vendors, and clients with a warm and professional demeanor.</li><li>Handle inbound and outbound mail, including courier services and document management.</li><li>Organize and manage office events, meetings, conference calls, and team-building activities.</li><li>Prepare, edit, and manage reports, documents, and spreadsheets.</li><li>Ensure the office environment remains organized, clean, and conducive to productivity.</li><li>Oversee the administrative team, align schedules to ensure front desk is always covered, helping with miscellaneous administrative tasks, and ordering office supplies. </li><li>Support all communications, ensuring social media consultants are proactive in their workload. </li><li>Communicating with property and insurance brokers. Retain Vendor relations. </li></ol><p> </p>