7 results for Help Desk Analyst in Bloomington, MN

Help Desk/Desktop Support Analyst

Plymouth, MN
onsite
Temporary
24 - 31 USD / Hourly
The IT Support team serves as the first point of contact for internal users who need technical assistance. Support is provided through a mix of in-person interaction, phone, chat, email, user portals, and remote screen-sharing tools.This role focuses on supporting and improving the end-user hardware and software environment. The team partners with multiple business functions to maintain and enhance the technology systems that enable day-to-day operations across office and operational settings. Responsibilities include supporting Microsoft 365, operating systems, and standard software tools, as well as managing the full lifecycle of end-user IT assets such as laptops, desktops, and peripherals.Day-to-Day Responsibilities• Serve as a primary support resource for hardware, application, and data-related issues across multiple locations • Respond to incoming requests via phone, chat, email, alerts, or in person, and accurately triage, diagnose, resolve, or escalate issues within defined SLA guidelines• Log and update tickets with detailed notes on issues, root causes, status, and resolution using an ITSM platform• Coordinate with vendors or internal teams to resolve escalated issues and ensure a positive end-user experience• Assist senior team members with minor system configurations or enhancements requested by the business• Support IT projects including software upgrades, hardware refreshes, new deployments, and audio/visual support• Create and maintain technical documentation such as procedures, how-to guides, training materials, and FAQs for end users• Collaborate effectively within a team environment while maintaining a strong customer service mindset
2026-04-07T00:00:00Z

Technical Support Analyst

Anoka, MN
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are seeking a customer-focused IT Support Specialist to join our team and play a key role in delivering high-quality technical support within a manufacturing environment. This individual will troubleshoot hardware, software, and network issues while ensuring minimal disruption to both office and production operations. This position is located in Anoka, MN, onsite. Responsibilities:Own and resolve assigned IT support issues, ensuring timely resolution aligned with SLAsTroubleshoot hardware, software, OS, and network-related issues across user environmentsProvide remote support for systems and applications using standard toolsEscalate complex issues and collaborate with senior team members when neededPartner with IT leadership to understand user needs, processes, and support strategiesCoordinate with team members to expedite issue resolutionDocument incidents, troubleshooting steps, and resolutions accuratelyContribute to and maintain knowledge base articlesSupport IT projects and infrastructure-related initiatives as assignedParticipate in on-call support rotation as needed
2026-03-26T00:00:00Z

IT Support Analyst

Minnetonka, MN
onsite
Temporary
20 - 23 USD / Hourly
As a front-line IT Support Analyst, you’ll handle a steady flow of inbound support requests and help users get back to work quickly. You’ll support mostly Windows-based environments with a small number of Apple devices and gain exposure to a variety of client setups.Typical technical issues you’ll handle:• Active Directory password resets and account unlocks• Office 365 and email account support• Troubleshooting custom business applications• Windows 10 and 11 workstation support• Peripheral troubleshooting including docking stations, monitors, keyboards, and printers• Diagnosing slow PC performance• Wireless and VPN connectivity troubleshooting• Clear, friendly customer support on every interaction• Documenting and tracking issues What You’ll Do Day to DayYou’ll be the first point of contact for IT issues. Strong communication and attention to detail are key.Responsibilities include:• Answer inbound support calls and troubleshoot basic hardware, software, and network issues• Monitor incoming tickets and system alerts and respond appropriately• Accurately document customer interactions, impact, and resolution steps• Update and manage tickets to meet Service Level Agreements (SLAs)• Follow established incident, problem, and change management processes• Identify when issues need to be escalated and route them correctly• Support incident recovery, performance monitoring, and reporting Interested candidates should reach out to sally.lander@roberthalf(.com) or 612.249.0254.
2026-04-04T00:00:00Z

Info Security Analyst

Minneapolis, MN
remote
Temporary
40 - 50 USD / Hourly
We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance. Responsibilities:• Develop and implement security policies and controls to protect organizational data and assets.• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.• Conduct regular audits to assess and strengthen the organization's security posture.• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.• Collaborate with cross-functional teams to align security measures with business objectives.• Respond to audit requests and provide detailed documentation for regulatory reviews.• Monitor and evaluate risk management practices to address vulnerabilities proactively.• Maintain governance frameworks to ensure consistent application of security standards.• Analyze security metrics and reports to identify potential areas for improvement.• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.
2026-03-28T00:00:00Z

Data Analyst

Minneapolis, MN
remote
Temporary
25 - 28 USD / Hourly
We are looking for an experienced Data Analyst to join our team on a long-term contract basis. This role is essential in ensuring the accuracy and integrity of client specialist data while maintaining high service standards. Based in Minneapolis, Minnesota, the position offers the opportunity to work remotely, collaborating across teams to deliver meaningful insights and solutions. Responsibilities: • Resolve data-related incidents by updating records and querying various data sources. • Apply specialist quality standards to maintain data integrity. • Validate data accuracy across multiple systems to ensure consistency. • Update client data based on specific requirements while adhering to service level agreements. • Configure software applications both before and after system go-live. • Collaborate with care organizations to gather and update data in alignment with requirements. • Provide support in managing data updates and ensuring the availability of accurate information. • Utilize advanced Excel formulas to standardize and compare data efficiently. • Foster effective communication with clients and stakeholders to address data needs and changes.
2026-04-01T00:00:00Z

Accounting Analyst

Minneapolis, MN
onsite
Temporary
26.6 - 30.8 USD / Hourly
We are looking for an Accounting Analyst to join our team on a contract basis in Minneapolis, Minnesota. In this role, you will play a vital part in ensuring the accurate calculation, processing, and reporting of commission payments while supporting various teams including sales, finance, and HR. This position requires a detail-oriented individual with strong analytical skills and a solid understanding of compensation plans. Responsibilities: • Accurately calculate, audit, and process commission payments in alignment with company policies and sales compensation structures. • Interpret and implement diverse commission plans, including bonuses, incentives, and special performance incentive funds (SPIFs). • Collaborate with sales, finance, and HR teams to clarify commission policies and resolve any discrepancies. • Generate detailed reports analyzing commission data for management review. • Support month-end and quarter-end financial close activities related to commission payouts. • Maintain organized and precise records of commission plans, payments, and adjustments. • Assist with testing and implementing commission systems or process enhancements. • Address internal inquiries regarding commission calculations, statements, and policies with professionalism. • Ensure compliance with regulatory and audit standards pertaining to commission structures.
2026-03-26T00:00:00Z

Accounting Analyst

Minnetonka, MN
onsite
Temporary
28.5 - 33 USD / Hourly
We are seeking a detail-oriented Loan Operations Specialist to support the payoff processing function within our loan operations team. This role is responsible for ensuring accurate and timely processing of loan payoffs, delivering exceptional service to internal partners and customers, and maintaining compliance with all regulatory and bank requirements. Key Responsibilities<ul><li>Process loan payoff requests, including calculating accurate payoff amounts (principal, interest, fees, and per diem)</li><li>Review and validate payoff statements to ensure accuracy and compliance with applicable regulations and bank policies</li><li>Coordinate and process loan payoffs, including posting final payments and closing out accounts</li><li>Prepare and release collateral documents (e.g., lien releases, paid-in-full letters) in a timely manner</li><li>Research and resolve payoff discrepancies, unapplied funds, and account variances</li><li>Communicate with internal teams, customers, and third parties (e.g., title companies, attorneys) regarding payoff requests and statuses</li><li>Ensure proper system updates and documentation retention following payoff completion</li><li>Support audits and quality control reviews related to payoff transactions</li><li>Identify and recommend process improvements to enhance efficiency and accuracy</li></ul>
2026-04-07T00:00:00Z