<p>We are looking for an experienced Information Security Analyst to join our team. In this contract position, you will play a pivotal role in ensuring the organization's security policies and controls align with industry regulations and best practices. This role is ideal for someone who thrives in a financial services environment and has a solid background in information security governance, risk management, and regulatory compliance.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement security policies and controls to protect organizational data and assets.</p><p>• Ensure compliance with financial regulations and industry standards by leveraging the ServiceNow Integrated Risk Management platform.</p><p>• Conduct regular audits to assess and strengthen the organization's security posture.</p><p>• Support internal security awareness initiatives and training programs to enhance employee understanding of security protocols.</p><p>• Collaborate with cross-functional teams to align security measures with business objectives.</p><p>• Respond to audit requests and provide detailed documentation for regulatory reviews.</p><p>• Monitor and evaluate risk management practices to address vulnerabilities proactively.</p><p>• Maintain governance frameworks to ensure consistent application of security standards.</p><p>• Analyze security metrics and reports to identify potential areas for improvement.</p><p>• Provide hands-on expertise in the ServiceNow platform to optimize risk management processes.</p>
We are looking for an experienced Data Analyst to join our team on a long-term contract basis. This role is essential in ensuring the accuracy and integrity of client specialist data while maintaining high service standards. Based in Minneapolis, Minnesota, the position offers the opportunity to work remotely, collaborating across teams to deliver meaningful insights and solutions.<br><br>Responsibilities:<br>• Resolve data-related incidents by updating records and querying various data sources.<br>• Apply specialist quality standards to maintain data integrity.<br>• Validate data accuracy across multiple systems to ensure consistency.<br>• Update client data based on specific requirements while adhering to service level agreements.<br>• Configure software applications both before and after system go-live.<br>• Collaborate with care organizations to gather and update data in alignment with requirements.<br>• Provide support in managing data updates and ensuring the availability of accurate information.<br>• Utilize advanced Excel formulas to standardize and compare data efficiently.<br>• Foster effective communication with clients and stakeholders to address data needs and changes.
<p>We are looking for an experienced Data Privacy Consultant to support and advise our client. In this role, you will play a critical part in ensuring compliance with privacy regulations while supporting the development of a new, data-driven product line. This is a long-term contract position offering an opportunity to make a significant impact in the service industry.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with the product team to implement privacy-by-design principles throughout the development lifecycle.</p><p>• Assess and ensure compliance with applicable privacy regulations and requirements.</p><p>• Serve as a trusted advisor for privacy-related matters, providing expertise and guidance to internal stakeholders.</p><p>• Conduct thorough analyses of client data to identify potential privacy risks and recommend actionable solutions.</p><p>• Develop and maintain privacy policies, procedures, and documentation to support organizational compliance.</p><p>• Monitor emerging privacy trends and regulations to proactively address potential impacts on the organization.</p><p>• Offer insights and recommendations to enhance data protection strategies and safeguard sensitive information.</p>
<p>We are looking for an experienced Business Analyst. This role offers the opportunity to work with a global team and contribute to impactful projects.</p><p><br></p><p>Responsibilities:</p><p>• Analyze user requirements, workflows, and procedures to identify opportunities for automation or system improvement.</p><p>• Collaborate with stakeholders to assess system capabilities and recommend updates or enhancements.</p><p>• Oversee the testing, maintenance, and implementation of computer programs and systems.</p><p>• Provide training and guidance to staff and users to ensure effective utilization of systems and tools.</p><p>• Conduct interviews, surveys, or job observations to understand how data is processed and identify areas for optimization.</p><p>• Lead efforts to expand or modify systems to meet evolving business needs and improve workflows.</p><p>• Offer expert advice to clients on information processing and computation requirements.</p><p>• Deliver constructive feedback and mentorship to team members to support their growth and development.</p><p>• Facilitate communication within teams, ensuring alignment on project goals and deliverables.</p><p>• Ensure adherence to Agile Scrum methodologies in project execution.</p>
We are looking for a dedicated Business Analyst to join our team in Bayport, Minnesota. This contract position with potential for permanent employment offers an excellent opportunity to work within the manufacturing industry, leveraging your expertise to drive impactful business solutions. The ideal candidate will thrive in an Agile environment and bring a strong understanding of Salesforce to the role.<br><br>Responsibilities:<br>• Collaborate with business partners to understand their needs and translate them into actionable solutions.<br>• Gather, analyze, and document business requirements, ensuring clarity for the development team.<br>• Work closely with cross-functional teams to identify opportunities for improvement and implement innovative solutions.<br>• Facilitate Agile processes, including sprint planning and backlog refinement, to support efficient project execution.<br>• Utilize Salesforce expertise to optimize workflows and enhance system functionality.<br>• Communicate effectively with stakeholders at all levels to ensure alignment and transparency.<br>• Solve complex problems creatively, delivering solutions that meet both business and technical requirements.<br>• Adapt to changing priorities and iterate on features to meet evolving business needs.<br>• Provide detailed analysis and recommendations to support decision-making processes.<br>• Ensure deliverables meet quality standards and align with organizational objectives.
<p>We are seeking a detail-oriented and tech-savvy Digital Technical Analyst to join our team and support the Digital Product Owner in delivering exceptional experiences for our members. This role will support our member portal product, working towards strengthening the core functionalities that empower members to interact with their health plans effectively, and implement innovative ways to continue to bring value to the member.</p><p><br></p><p>The ideal candidate will act as a bridge between business, product, and technical teams, ensuring that requirements are well-defined, solutions are aligned with strategic goals, and implementations meet quality standards. They will play a critical role in enhancing our digital platform, which enables members to manage their plans, access ID cards, view claims, make payments, and more, while contributing to personalized, data-driven, and proactive care solutions.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><u>Technical Analysis & Solution Design:</u></p><ul><li>Partner with the Digital Product Owner to gather, document, and analyze technical requirements for the member portal and mobile app re-platforming initiative.</li><li>Collaborate with engineering teams to translate business requirements into technical specifications, user stories, and acceptance criteria.</li><li>Identify gaps and opportunities in the current platform architecture to improve scalability, security, and performance.</li></ul><p><u>Support digital cutovers & migrations: </u></p><ul><li>Play a key role in transitioning membership to a new portal by evaluating and documenting current-state needs, recommending enhancements, authoring in our CMS, and supporting implementation efforts.</li><li>Ensure core functionalities such as benefit access, claims viewing, and payments are optimized and seamlessly integrated into the new platform.</li></ul><p><u>Collaboration Across Teams:</u></p><ul><li>Act as a liaison between product, design, engineering, and business stakeholders to ensure alignment on technical solutions and deliverables.</li><li>Collaborate with developers to assess the technical feasibility of proposed features and functionalities.</li><li>Assist in testing, validating, and troubleshooting the features to ensure successful deployment.</li><li>Identify technical dependencies and limitations, ensuring they are addressed early in the planning and development process to mitigate risks and ensure smooth delivery.</li></ul><p><u>Quality Assurance & Documentation:</u></p><ul><li>Support quality assurance processes by defining test cases, reviewing deliverables, and ensuring features meet functional and technical requirements.</li><li>Contribute to the development of technical documentation, including process flows, use cases, and integration guides.</li><li>Maintain clear, concise, and up-to-date documentation for technical solutions, workflows, and processes.</li></ul>
<p>Are you detail-oriented, analytical, and passionate about data accuracy and process improvement? Our company is looking for a Master Data Entry Clerk to play a key role in managing and optimizing content and product data across our catalog of products. Join a collaborative team environment where your contributions help drive business success.</p><p><strong>Responsibilities:</strong></p><ul><li>Develop and refine content for complex product lines, ensuring clarity and accuracy.</li><li>Research, analyze, and update product specification data for tens of thousands of items.</li><li>Generate and deliver reports detailing product enrichment status, missing content, and sales data for all levels of the department.</li><li>Partner with product teams to analyze sales data and report on opportunities for category improvement.</li><li>Utilize advanced skills in Excel and SQL to query, analyze, and combine data from multiple systems.</li><li>Review content for inconsistencies or errors, make corrections, and import revisions into the database.</li><li>Maintain and verify accuracy of product display and data for promotional and printed materials.</li></ul><p><br></p>
<p>We are looking for a meticulous and detail-oriented Quality Audit Analyst to join our team. In this contract role, you will play a key part in ensuring accuracy and quality within the Enrollment Employer Installation division of a leading healthcare organization. Your work will focus on conducting audits, analyzing trends, and providing actionable feedback to improve processes and performance.</p><p><br></p><p>Responsibilities:</p><p>• Conduct thorough audits of enrollment forms submitted by customers to ensure accuracy and compliance.</p><p>• Analyze audit results to identify trends and create detailed reports for performance improvement.</p><p>• Develop, maintain, and track performance-related reports to monitor progress and quality standards.</p><p>• Perform quality reviews of new and updated benefit plans to verify proper setup and accuracy.</p><p>• Document all audit findings and work performed based on established guidelines and standards.</p><p>• Provide constructive feedback to teams to minimize errors and enhance operational processes.</p><p>• Collaborate with internal and external stakeholders to address quality concerns and implement solutions.</p><p>• Support additional tasks and projects as assigned to meet organizational goals</p>
<p>We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support and customer service. In this role, you will play a key part in addressing and resolving IT-related issues while maintaining an attentive and efficient approach.</p><p><br></p><p>Responsibilities:</p><p>• Monitor and respond to incoming tickets and alerts using the ServiceNow system.</p><p>• Accurately document customer interactions, ensuring all details are recorded with precision and clarity.</p><p>• Update tickets in alignment with established Service Level Agreements (SLAs).</p><p>• Follow organizational guidelines related to incident, problem, change, and knowledge management processes.</p><p>• Escalate complex issues to higher-level support when necessary.</p><p>• Provide detailed documentation of customer impact, resolution steps, and ticket prioritization according to policies.</p><p>• Manage incident recovery and monitor performance metrics, ensuring data accuracy in reports.</p><p>• Offer after-hours support, including nights and weekends, as part of structured on-call responsibilities.</p><p>• Maintain clear and effective communication with customers throughout all interactions.</p><p>• Collaborate closely with team members, partners, and internal staff to achieve shared goals.</p>
<p>We are looking for a detail-oriented Data Migration Specialist to join our team on a contract basis in Maple Plain, Minnesota. In this role, you will collaborate with cross-functional teams to assess, cleanse, and migrate data while ensuring its accuracy and usability. This position offers an exciting opportunity to contribute to critical data transformation projects within the manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Assess existing data to identify quality issues, duplication, and structural gaps, ensuring readiness for migration from HubSpot to Salesforce.</p><p>• Cleanse and standardize data using Snowflake, including deduplication, normalization, and application of business rules.</p><p>• Develop and document field mappings and transformation logic to align data with Salesforce requirements.</p><p>• Support test migrations, validate data integrity, and reconcile discrepancies post-migration.</p><p>• Prepare comprehensive documentation, including migration steps, validation checks, and governance guidelines.</p><p>• Standardize field naming conventions, formats, and reference data for consistent usage.</p><p>• Collaborate with stakeholders to define data entry standards and long-term maintenance expectations.</p><p>• Produce migration-ready datasets and ensure alignment with Salesforce’s data model.</p><p>• Deliver clear work instructions and governance documentation to prevent future data issues.</p><p>• Facilitate stakeholder sign-off on data quality and migration outcomes.</p>
<p>We are looking for an experienced Senior Business Analyst to join our team. The ideal candidate will have a strong background in IT business analysis, a proactive approach to problem-solving, and the ability to effectively collaborate with cross-functional teams. This role requires expertise in transportation modules, integration testing, and user training while ensuring alignment with global business templates.</p><p><br></p><p>Responsibilities:</p><p>• Analyze business requirements and translate them into effective process or technology solutions within the transportation module.</p><p>• Collaborate with stakeholders to develop business cases for new functionalities, including comprehensive cost-benefit and risk-impact analyses.</p><p>• Manage and prioritize ticket backlogs, working towards resolving issues promptly within the transportation module.</p><p>• Gather requirements and perform integration analysis for modules such as PP and SD.</p><p>• Create and execute test plans, develop test cases, and conduct functional and user acceptance testing.</p><p>• Assist in enhancing moderately complex information systems and ensure appropriate error management functionality.</p><p>• Provide training to new users on supported applications as needed.</p><p>• Promote and enforce workplace safety standards by identifying and addressing hazards.</p><p>• Participate in Scrum activities, including backlog grooming and supporting unit and integration testing.</p><p>• Take ownership of testing phases for projects, ensuring accuracy and completeness.</p>
We are looking for a Financial Analyst to join our team in Plymouth, Minnesota. In this role, you will support financial planning and analysis for the Electrophysiology Medical Device division, contributing to the management of expenses and capital while driving insights for business decisions. This position offers the opportunity to work in a dynamic and collaborative environment, with a focus on advancing healthcare technologies.<br><br>Responsibilities:<br>• Conduct financial planning and analysis activities, including budgeting, forecasting, and expense management.<br>• Analyze profit and loss statements, market trends, and business development opportunities to support decision-making.<br>• Prepare consolidated reports and presentations for quarterly cycles and management reviews.<br>• Collaborate with global teams to gather, consolidate, and interpret financial data during month-end close processes.<br>• Perform ad hoc financial analysis and reporting as requested to address business needs.<br>• Monitor and evaluate gross margins, price-volume variances, and other financial metrics to identify areas for improvement.<br>• Utilize financial systems to generate routine reports and provide insights into operational performance.<br>• Support capital planning and headcount analysis to ensure alignment with organizational goals.<br>• Execute annual objectives as outlined by the finance team, contributing to the success of the Electrophysiology division.
<p>Financial Analyst (FP&A)</p><p><strong>Overview</strong></p><p> We are seeking a detail-oriented Financial Analyst to support a growing FP&A function within a dynamic organization. This role will play a key part in building financial insights, improving reporting processes, and enabling leadership to make data-driven strategic decisions.</p><p>The ideal candidate is highly analytical, comfortable working with large datasets from multiple systems, and motivated to translate financial data into clear, actionable insights. This is an onsite position near Minneapolis, MN.</p><p><br></p><p>Key Responsibilities</p><p><strong>Performance & Operational Analysis</strong></p><ul><li>Analyze financial and operational performance using market data, trends, benchmarks, and key performance indicators</li><li>Identify variances against budget and forecast, providing meaningful insights and recommendations</li><li>Enhance and streamline reporting processes to improve data accuracy and accessibility</li><li>Develop and maintain reporting dashboards focused on revenue, expenses, and other critical metrics</li><li>Deliver clear, actionable analysis to support business leaders in improving performance</li></ul><p><strong>Forecasting & Budgeting</strong></p><ul><li>Support short- and long-term forecasting processes, including income and cash flow projections</li><li>Identify key business drivers to improve forecast accuracy and profitability</li><li>Assist in the annual budgeting cycle by building templates, updating reporting tools, and collaborating with internal teams</li><li>Continuously improve forecasting methodologies and tools</li></ul><p><strong>Collaboration & Communication</strong></p><ul><li>Effectively manage workload and meet deadlines in a fast-paced environment</li><li>Communicate insights clearly to both financial and non-financial stakeholders</li><li>Collaborate cross-functionally with various teams</li><li>Contribute to a positive, professional, and team-oriented work environment</li></ul>
We are looking for a detail-oriented Financial Analyst to join our team in Newport, Minnesota. In this role, you will leverage your expertise to analyze financial data and provide insights that drive strategic decisions within our sales and marketing departments. This position offers the opportunity to collaborate with cross-functional teams and contribute to the company’s growth through informed financial planning and reporting.<br><br>Responsibilities:<br>• Analyze sales and marketing data to identify performance trends and provide actionable insights.<br>• Build and maintain financial models to support strategic planning and decision-making processes.<br>• Create and deliver reports on critical metrics such as customer acquisition costs and sales pipeline efficiency.<br>• Collaborate with sales and marketing teams to assess campaign effectiveness and recommend optimal budget allocations.<br>• Track expenses and variances, ensuring alignment with financial goals while identifying opportunities for cost savings.<br>• Assist in the development of annual budgets and quarterly forecasts for sales and marketing departments.<br>• Conduct pricing and margin analyses to support decision-making, including customer profitability and segmentation.<br>• Manage and evaluate royalty rates, profitability of licensed products, and costing data to enhance financial outcomes.<br>• Present financial findings and recommendations to senior leadership in a clear and actionable format.<br>• Perform ad hoc financial analyses to support business strategies, pricing decisions, and organizational assessments.
<p>The IT Support team serves as the first point of contact for internal users who need technical assistance. Support is provided through a mix of in-person interaction, phone, chat, email, user portals, and remote screen-sharing tools.</p><p>This role focuses on supporting and improving the end-user hardware and software environment. The team partners with multiple business functions to maintain and enhance the technology systems that enable day-to-day operations across office and operational settings. Responsibilities include supporting Microsoft 365, operating systems, and standard software tools, as well as managing the full lifecycle of end-user IT assets such as laptops, desktops, and peripherals.</p><p>Day-to-Day Responsibilities</p><p>• Serve as a primary support resource for hardware, application, and data-related issues across multiple locations </p><p>• Respond to incoming requests via phone, chat, email, alerts, or in person, and accurately triage, diagnose, resolve, or escalate issues within defined SLA guidelines</p><p>• Log and update tickets with detailed notes on issues, root causes, status, and resolution using an ITSM platform</p><p>• Coordinate with vendors or internal teams to resolve escalated issues and ensure a positive end-user experience</p><p>• Assist senior team members with minor system configurations or enhancements requested by the business</p><p>• Support IT projects including software upgrades, hardware refreshes, new deployments, and audio/visual support</p><p>• Create and maintain technical documentation such as procedures, how-to guides, training materials, and FAQs for end users</p><p>• Collaborate effectively within a team environment while maintaining a strong customer service mindset</p>
<p>We are looking for a skilled Help Desk/Desktop Support Analyst to join our team.</p><p><br></p><p>Responsibilities:</p><p>• Provide tier 1 and tier 2 support for hardware and software issues, including troubleshooting and resolving technical problems.</p><p>• Diagnose hardware issues and perform maintenance on Lenovo laptops, ensuring optimal functionality.</p><p>• Set up new workstations, including hardware configuration and software installation.</p><p>• Manage user accounts in Active Directory, including creating accounts, granting access, and ensuring proper permissions.</p><p>• Configure and register mobile devices in Intune to ensure compliance and functionality.</p><p>• Assist with new user onboarding by setting up devices and ensuring access to required systems.</p><p>• Track and manage service tickets using ZenDesk, maintaining an average of 20-30 tickets per day.</p><p>• Collaborate with team members to address complex technical issues and provide timely resolutions.</p><p>• Ensure all technical support is delivered in accordance with company policies and best practices.</p>
<p>We are in the search for an Investment Trading Analyst to join our team in Minneapolis, Minnesota. The role primarily involves supporting the acquisition of various forms of investments, assisting in trading desk operations, and interacting with multiple business units within the financial services industry.</p><p><br></p><p>Responsibilities:</p><p>• Accurately maintain data used in investment trading decisions, ensuring its availability from the initiation to the settlement of trades.</p><p>• Conduct portfolio analysis using data analysis tools, Microsoft Excel, MySQL, and SQL.</p><p>• Engage directly with trade partners to resolve data-related inquiries.</p><p>• Oversee portfolio reporting infrastructure and ensure its accuracy and efficiency.</p><p>• Establish yourself as the go-to expert for all reporting and data analysis related to portfolio acquisitions.</p><p>• Assist in research projects as per the requests of portfolio managers.</p><p>• Monitor the outcomes of investment strategies and make necessary adjustments.</p><p>• Collaborate with technology/data teams to ensure the accuracy of information and analysis.</p><p>• Regularly analyze portfolio return/risk.</p><p>• Handle all processes related to trade commencement to settlement.</p><p><br></p><p>Minimum Qualifications:</p><ul><li>Bachelor's degree in finance, economics or mathematics (a minor in data science or computer science ideal)</li><li>1+ Years relevant work experience in Financial Services.</li><li>Strong multitasking and prioritizing skills</li><li>Excellent communicative abilities</li><li>Comfortable working in a fast-paced environment</li><li>High analytical skills</li><li>Intermediate to advance Microsoft Excel skills and understanding of Data Base management tools</li><li>A proactive attitude to developing new ideas and refining existing processes</li></ul><p>Preferred Qualifications:</p><ul><li>Experience in credit and real estate</li><li>Familiarity with business intelligence tools such as Tableau and CAS</li><li>Progress towards investment-related certifications like CFA</li></ul><p>Opportunity awaits a skilled professional who can bring their expertise to our dynamic trading environment. If you feel your profile is a good match, we'd love to hear from you.</p><p>To apply for this opportunity, please message Douglas Rickart on LinkedIn, Call Doug at 612-249-0330 or submit your resume/application through our career site. </p>
<p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
<p>The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Provide end-to-end client support via a ticketing system for local and remote users</p><p>• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access</p><p>• Support Office 365 administration, including user setup and ongoing maintenance</p><p>• Administer Exchange Online, including mailbox management and licensing</p><p>• Manage Intune and mobile device administration for laptops, tablets, and phones</p><p>• Support current and legacy Windows operating systems</p><p>• Administer Active Directory and Group Policy in a multi-domain organization</p><p>• Perform computer imaging, deployment, and lifecycle support</p><p>• Add, configure, and maintain workstations, laptops, and mobile devices</p><p>• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication</p><p>• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN</p><p>• Respond to system alerts and provide coverage for senior systems administration functions as needed</p><p>• Support conference room audio and video technology</p><p>• Assist with building security systems and local network connectivity in coordination with IT</p><p>• Support network printers and office automation systems</p><p>• Provide mobile device and endpoint support for both office-based and remote users</p>
<p>We are looking for an ambitious and detail-oriented Financial Analyst to join a team on a contract with the potential for permanent employment in Roseville, Minnesota. This role is ideal for someone eager to develop their expertise in financial analysis, reporting, and data interpretation within a dynamic and collaborative environment. You will play a key part in supporting financial decision-making processes and ensuring the accuracy of market insights.</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed financial analyses to support business decisions and identify trends.</p><p>• Assist in preparing accurate financial reports and forecasts to guide strategic planning.</p><p>• Monitor financial markets and provide insights to stakeholders using tools such as Bloomberg Terminal.</p><p>• Analyze data sets to extract meaningful insights and present findings in a clear, actionable format.</p><p>• Collaborate with team members to ensure the integrity and accuracy of financial information.</p><p>• Develop and maintain financial models to evaluate business performance.</p><p>• Identify opportunities for cost optimization and profitability improvement.</p><p>• Support the team in maintaining compliance with financial regulations and standards.</p><p>• Contribute to the preparation of presentations and reports for senior leadership.</p><p>• Stay updated on market developments and industry trends to enhance decision-making processes.</p>
We are looking for an experienced ERP/CRM Consultant to join our dynamic team in Minneapolis, Minnesota. In this role, you will leverage your expertise in Microsoft Dynamics 365 Finance & Operations or AX 2012 to provide critical support and enhancements for our business systems. The ideal candidate will excel in troubleshooting, collaborating with cross-functional teams, and developing solutions that align with organizational needs.<br><br>Responsibilities:<br>• Provide daily application support for Microsoft Dynamics systems by identifying and resolving issues that impact end-user functionality.<br>• Monitor and maintain automated business processes to ensure seamless operations of essential functions.<br>• Update and manage system data to maintain accuracy and integrity.<br>• Develop comprehensive training materials and deliver sessions to empower end users.<br>• Collaborate with stakeholders, team members, and subject matter experts to define requirements and implement effective solutions.<br>• Conduct discovery sessions to document business needs and translate them into functional design documents for development teams.<br>• Test, validate, and document system configurations and integration updates based on business requirements.<br>• Handle incoming access requests and support tickets, ensuring timely resolution and efficient triage.<br>• Perform rigorous system testing and assist in user acceptance testing to ensure functionality aligns with business objectives.