14 Results for Call Center Specialist Jobs in Bloomington, MN

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Call Center Representative

Minneapolis, MN
onsite
Temporary / Contract
17 - 19 USD / Hourly
Job SummaryWe are seeking a customer-focused and dependable High-Volume Call Center Representative to join our team. In this role, you will handle a large volume of inbound and/or outbound calls, assist customers with questions and concerns, resolve issues efficiently, and deliver a positive service experience. The ideal candidate is a strong communicator who can multitask, remain professional under pressure, and thrive in a fast-paced environment. Key Responsibilities<ul><li>Handle a high volume of inbound and outbound customer calls in a timely and professional manner.</li><li>Respond to customer inquiries related to products, services, accounts, or support issues.</li><li>Resolve customer concerns and escalate complex issues when appropriate.</li><li>Document customer interactions accurately in internal systems.</li><li>Maintain knowledge of company products, services, and policies to provide accurate information.</li><li>Meet established performance metrics, including call quality, response time, and customer satisfaction.</li><li>Support team goals and contribute to a positive customer service environment.</li><li>Assist with follow-up communications and additional administrative tasks as needed.</li></ul>
2026-11-02T00:00:00Z

Customer Service Representative

St. Paul, MN
onsite
Temporary / Contract
17 - 21 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-19T00:00:00Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary to Hire
20 - 24 USD / Hourly
We are looking for a Customer Service Representative to support daily service operations in Saint Paul, Minnesota. This contract position with permanent potential is ideal for someone who enjoys solving problems, assisting drivers and customers, and keeping communication organized throughout the day. The person in this role will serve as a key point of contact for service-related questions while helping coordinate property care and operational follow-up. Strong customer service skills, attention to detail, and comfort working in a fast-paced call-driven environment will be important for success. Responsibilities: • Respond to inbound calls from drivers and other contacts, providing clear guidance and timely support for service-related issues. • Act as a resource for call center staff when questions arise, helping determine the best next steps for customer or operational concerns. • Coordinate property care and related service activities by tracking needs, communicating updates, and following through on open items. • Perform afternoon lock check follow-up tasks and document outcomes accurately to support daily operations. • Enter orders and service information into company systems with a high level of accuracy and attention to detail. • Make outbound calls as needed to confirm details, resolve issues, and keep service requests moving forward. • Assist with dispatch-related communication to ensure drivers, staff, and customers receive accurate and timely information. • Use Microsoft Office and Epicor-based systems to maintain records, update service data, and support team workflows.
2026-10-29T00:00:00Z

Customer Service Representative

Burnsville, MN
onsite
Permanent / Full Time
41600 - 54080 USD / Yearly
This position will serve as the first point of contact for customers while supporting daily office operations. In this role, you will assist customers by phone, email, and in person, coordinate service and installation scheduling, manage customer records, and support lead management activities. The ideal candidate is detail-oriented, enjoys problem-solving, and thrives in a fast-paced environment where exceptional customer service is the top priority. Responsibilities:• Enter and maintain customer records with accuracy, ensuring account details and service information remain current in company systems.• Coordinate installation and service appointments, adjusting schedules as needed to support efficient technician routing and timely customer support.• Welcome visitors, assist with front desk activities, and provide in-person support for walk-in customer needs and counter sales.• Respond to customer questions by phone and in person, delivering clear information and resolving issues with professionalism and care.• Track and manage incoming sales and service opportunities, helping move leads through the process and connecting customers with the right solutions.• Build working knowledge of the company’s products and services to provide informed guidance and support to customers.• Support communication between customers and field technicians to help ensure service commitments are completed smoothly and on schedule.
2026-11-04T00:00:00Z

Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Minnesota in a Contract to permanent capacity. This position supports business customers by managing day-to-day order activity, coordinating shipment updates, and helping resolve returns with accuracy and care. The role is well suited for someone who enjoys working in a fast-paced B2B environment, communicates clearly across multiple channels, and takes pride in delivering dependable service. Responsibilities: • Process incoming customer and sales orders accurately and ensure requests are routed and completed in a timely manner. • Communicate shipment status, delivery timing, and tracking details to customers to keep them informed throughout the order lifecycle. • Handle return authorization requests and coordinate the necessary steps to support efficient issue resolution. • Respond to inbound inquiries from customers, distributors, and internal partners through phone and email with a thorough and helpful approach. • Maintain organized order records and update customer information within the company’s ERP and related systems. • Support shared customer accounts as part of the general service team, assisting with a broad range of account needs rather than assigned territories. • Use Microsoft Office tools and internal platforms to manage correspondence, documentation, and routine service tasks. • Contribute to a collaborative department by helping balance daily workflow volumes and meeting service expectations in a dynamic setting.
2026-11-03T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
17 - 22 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-30T00:00:00Z

Customer Service Representative

Hopkins, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to support our growing team. This role is ideal for someone who enjoys helping customers, handling a high volume of calls, and ensuring orders are processed accurately. The position focuses on delivering responsive service, resolving inquiries efficiently, and maintaining smooth communication between customers and internal teams. Responsibilities:• Respond to incoming customer calls and provide timely, attentive support for questions, requests, and service needs.• Enter customer orders with a high level of accuracy and confirm details to help prevent processing issues or delays.• Manage both inbound and outbound communication to follow up on requests, provide updates, and clarify order information.• Address customer concerns by identifying issues, offering practical solutions, and escalating complex matters when needed.• Support purchasing-related activities by coordinating information and assisting with routine order or supply inquiries.• Maintain detailed records of customer interactions, order updates, and service outcomes in the appropriate systems.• Work closely with internal departments to ensure customer needs are communicated clearly and handled efficiently.
2026-11-04T00:00:00Z

Customer Service Representative

New Hope, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Customer Service Representative to support a busy service team in New Hope, Minnesota. This Long-term Contract position offers a hybrid schedule, with onsite collaboration during part of the week and remote work on designated days after training. The person in this role will serve as a key point of contact for customers, helping manage service requests, coordinate order details, and ensure timely communication across multiple support needs. Responsibilities:• Manage a high volume of incoming customer calls and direct inquiries to the appropriate team members when needed.• Create and update service requests in ServiceNow, ensuring work is categorized accurately by urgency and service type.• Process orders in internal systems and verify that order details are entered correctly.• Build, update, and maintain customer account information, including warranty records, in company databases.• Work with internal partners and customers to resolve shipment concerns, backorder questions, and billing-related issues.• Communicate with customers to arrange service timing and provide updates related to scheduled work.• Support the completion of work orders by assisting with closeout steps and billing coordination.• Contribute to additional administrative and customer support tasks as business needs evolve.
2026-10-29T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-10-29T00:00:00Z

Bilingual Customer Service Representative

St Paul, MN
onsite
Temporary / Contract
22 - 30 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-27T00:00:00Z

Technical Customer Service Representative

Richfield, MN
onsite
Temporary / Contract
22 - 26 USD / Hourly
We are seeking a professional and customer-focused Technical Customer Service Representative to join a growing team. This role is responsible for providing technical support to customers, troubleshooting product and service issues, and delivering a high level of customer satisfaction. The ideal candidate will possess strong communication skills, technical aptitude, and the ability to resolve problems in a fast-paced environment.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and chat regarding products, services, and technical concerns.</li><li>Troubleshoot and resolve hardware, software, and system-related issues.</li><li>Document customer interactions accurately within internal systems.</li><li>Escalate complex issues to appropriate teams while ensuring timely follow-up.</li><li>Educate customers on product functionality and best practices.</li><li>Maintain knowledge of company products, services, and technical updates.</li><li>Collaborate with internal departments to resolve customer concerns efficiently.</li><li>Meet established service, quality, and response-time goals.</li></ul>
2026-10-19T00:00:00Z

French Bilingual Customer Service Representative

Hopkins, MN
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are seeking a professional and customer-focused French Bilingual Customer Service Representative. In this role, you will serve as a primary point of contact for customers, providing exceptional support in both English and French. The ideal candidate has strong communication skills, enjoys helping others, and can effectively manage customer inquiries in a fast-paced environment. Key Responsibilities<ul><li>Provide outstanding customer service in both French and English via phone, email, and other communication channels.</li><li>Resolve customer concerns efficiently while maintaining a positive customer experience.</li><li>Accurately document customer interactions and update records within company systems.</li><li>Process customer orders, account updates, and service requests.</li><li>Escalate complex issues when necessary and follow through to resolution.</li><li>Meet established performance, quality, and productivity expectations.</li></ul>
2026-10-23T00:00:00Z

French Bilingual Customer Service Representaitve

Edina, MN
onsite
Temporary / Contract
22 - 25 USD / Hourly
Our client is seeking a motivated and service-oriented French Bilingual Customer Service Representative to support customers. This role is ideal for someone who enjoys building relationships, resolving customer concerns, and providing professional support in both French and English. The successful candidate will act as a trusted resource for customers by answering questions, processing requests, and ensuring a positive customer experience from start to finish. Key Responsibilities<ul><li>Serve as the primary point of contact for French- and English-speaking customers.</li><li>Coordinate with internal departments to resolve customer issues and ensure timely follow-up.</li><li>Monitor customer requests from initiation through resolution and provide status updates as needed.</li><li>Process orders, returns, refunds, and account changes accurately and efficiently.</li><li>Maintain detailed records of customer interactions and update information in company databases.</li><li>Educate customers on available products, services, and self-service resources.</li><li>Identify trends in customer concerns and communicate feedback to management.</li><li>Support customer retention efforts by building strong relationships and delivering a positive service experience.</li><li>Assist with special projects and administrative tasks as assigned.</li></ul>
2026-10-23T00:00:00Z

Part Time Customer Service Representative

Shakopee, MN
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a friendly and service-focused Part-Time Customer Service Representative to provide exceptional support to customers and assist with day-to-day office operations. This role is ideal for someone who enjoys helping others, solving problems, and maintaining a positive customer experience in a professional environment. Key Responsibilities<ul><li>Serve as the first point of contact for customers via phone, email, and in person.</li><li>Respond to customer questions regarding products, services, account information, and general inquiries.</li><li>Resolve customer concerns while maintaining a professional and positive attitude.</li><li>Process requests, update records, and accurately enter information into company systems.</li><li>Maintain detailed documentation of customer interactions and follow-up activities.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Assist with administrative tasks including filing, data entry, and correspondence.</li><li>Support office operations and other customer service initiatives as needed.</li></ul>
2026-11-04T00:00:00Z

14 results for Call Center Specialist in Bloomington, MN