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8 results for Call Center Specialist in Bloomington, MN

Customer Success Specialist

Champlin, MN
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-04-03T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are seeking On-Line Tool Support Professionals to serve as the first point of contact for web-based tool support. This role supports clients and advisors through a high-volume inbound call environment, providing troubleshooting, education, and resolution for technical issues.Position OverviewThis role serves as the first point of contact for web-based tool support. You will assist clients and advisors in a inbound call environment, providing:<ul><li>Technical troubleshooting </li><li>Customer education </li><li>Issue resolution </li></ul>What They’re Looking For<ul><li>Strong personality and positive attitude </li><li>Highly process-oriented (technical skills can be taught) </li><li>Quick learner who can adapt easily </li><li>Strong customer service presence (internal + external) </li><li>Excellent communication and soft skills </li><li>Critical thinking and ability to problem-solve in real time </li><li>The “it factor” - someone who stands out and engages well </li></ul>Note: Call center experience is helpful but not required.
2026-04-24T00:00:00Z

Customer Service Representative

Blaine, MN
onsite
Temporary to Hire
20 - 25 USD / Hourly
We are looking for a Customer Service Representative to join a busy team in Minnesota. This contract opportunity is ideal for someone who enjoys helping customers, resolving issues, and coordinating with internal teams to keep orders and service requests moving efficiently. The person in this role will support a wide range of customer needs while maintaining accurate records and delivering clear communication across multiple channels. Responsibilities: • Respond to customer questions regarding orders, product details, service requests, and account-related concerns through phone and email communication. • Resolve complaints and dispute situations with sound judgment and a strong focus on customer satisfaction. • Work closely with departments such as sales, production, quality, engineering, procurement, and shipping to support timely and accurate fulfillment. • Provide frontline assistance for basic product or service issues and connect customers with the appropriate internal resources when advanced support is needed. • Review and confirm order details, pricing information, delivery methods, and other transaction-related updates through timely follow-up. • Maintain organized and accurate documentation for customer interactions, orders, and service activity. • Use Microsoft Office applications, including Word, Excel, and Outlook, to manage correspondence, tracking, and daily administrative tasks. • Balance multiple priorities in a fast-paced environment while maintaining attention to detail and consistent service quality.
2026-04-21T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary / Contract
18 - 20 USD / Hourly
Key Responsibilities:<ul><li>Serve as the first point of contact for inquiries via phone, email, and in-person, providing courteous and helpful assistance.</li><li>Respond promptly to questions regarding our programs, services, events, or donations.</li><li>Maintain accurate client and donor records in our database.</li><li>Escalate issues to the appropriate team member when necessary and ensure proper follow-up.</li><li>Support special events, volunteer coordination, and community outreach as needed.</li><li>Gather feedback from stakeholders and report trends to support continuous improvement.</li></ul>
2026-04-10T00:00:00Z

Customer Service Representative

Woodbury, MN
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Service Representative to support daily client communication and administrative service activities for a Long-term Contract position based in Woodbury, Minnesota. In this role, you will help ensure customers receive timely documentation, product-related materials, and responsive assistance across multiple channels. The ideal candidate is organized, comfortable handling both inbound and outbound outreach, and able to manage detailed tasks with accuracy in a fast-paced environment. Responsibilities: • Deliver customer test reports within established turnaround times while maintaining accuracy and completeness • Prepare, laminate, and distribute test tags through outgoing mail processes • Respond promptly to customer inquiries submitted through the company’s online chat platform • Accept and fulfill requests for sample kits, including processing and coordinating shipment details • Conduct proactive outbound calling campaigns to engage customers and support business outreach efforts • Handle incoming customer communications and provide clear, attentive assistance for service-related questions • Maintain organized electronic records and documentation to support customer interactions and order activity • Use Microsoft 365 tools to manage correspondence, track tasks, and complete daily administrative work
2026-04-23T00:00:00Z

Customer Service Representative

Minneapolis, MN
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract with potential for permanent employment. This role is based in Shakopee, Minnesota, and offers an excellent opportunity to contribute to the manufacturing industry by providing exceptional customer support. The ideal candidate will excel in handling inquiries, processing orders, and resolving customer concerns efficiently. Responsibilities:• Respond to customer inquiries regarding order status, delivery timelines, product specifications, and warranty information.• Process and fulfill orders for stock products and accessories with accuracy and timeliness.• Document customer interactions and complaints in the company’s system, ensuring proper follow-up with relevant departments and providing updates to customers.• Investigate and resolve issues related to mis-shipments, financial discrepancies, and product history.• Handle special projects as assigned, ensuring deadlines and quality standards are met.
2026-04-22T00:00:00Z

Customer Service Manager

Anoka, MN
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team. Key Responsibilities<ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
2026-04-08T00:00:00Z

Client Services Associate

Minneapolis, MN
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Associate to join our team in Twin Cities. In this role, you will provide essential support to financial advisors by managing administrative and operational tasks while maintaining strong client relationships. This position involves frequent client interaction and collaboration with custodians, third-party software providers, and other business partners to ensure smooth operations. Responsibilities:• Develop and maintain effective relationships with clients to facilitate smooth account management.• Manage new account documentation, oversee account opening processes, and ensure timely follow-up for completion.• Handle various client service tasks, including account transfers, asset movements, and responding to service requests.• Stay updated on custodial operations, procedures, and industry standards.• Coordinate onboarding activities for new clients to ensure a seamless transition.• Schedule and prepare advisors for meetings with clients and prospects.• Address client inquiries, resolve service issues, and escalate concerns when needed.• Prepare and distribute performance reports to clients in a timely manner.• Utilize the firm's CRM system to document interactions, manage workflows, and maintain accurate client records.
2026-04-03T00:00:00Z