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8 results for Customer Experience Specialist in Blaine, MN

Customer Support Specialist

Shakopee, Minnesota
onsite
Temporary / Contract
20 - 25 USD / Hourly
Position OverviewWe are seeking a professional and customer-focused Customer Service Representative to support daily customer interactions and provide exceptional service. The ideal candidate will possess strong communication skills, a positive attitude, and the ability to effectively manage inquiries while delivering a high-quality customer experience. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and other communication channels</li><li>Provide accurate information regarding products, services, policies, and procedures</li><li>Resolve customer concerns in a professional and timely manner</li><li>Document customer interactions and maintain accurate records</li><li>Process orders, requests, and account updates as needed</li><li>Collaborate with internal departments to address customer needs and ensure timely follow-up</li><li>Monitor and manage multiple tasks while maintaining attention to detail</li><li>Maintain a high level of professionalism and customer satisfaction</li><li>Support additional administrative and customer service functions as assigned</li></ul>
2026-09-15T00:00:00Z

Customer Service Representative

Brooklyn Center, Minnesota
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support resident-facing services for a local office in Brooklyn Park, Minnesota. This Contract position is expected to run for 6 weeks with the possibility of extension and will work onsite during regular weekday business hours with some flexibility. The person in this role will serve as a key point of contact assisting visitors and callers, processing payments, and providing administrative support across multiple city functions. Responsibilities:• Welcome residents and visitors at the front desk, respond to routine questions, and guide individuals to the appropriate city department for assistance.• Manage incoming phone calls and provide courteous, accurate information while ensuring inquiries are directed or resolved efficiently.• Accept and process resident payments, including utility-related transactions, with careful attention to accuracy and documentation.• Review account and address details, confirm customer information, and check billing balances when assisting with utility payment questions.• Provide service window support by handling walk-in requests and maintaining a helpful presence. • Assist the administrative team with clerical tasks that support functions such as human resources, the manager's office, and the clerk's office.• Use Outlook and related office tools to support scheduling, calendar coordination, and day-to-day administrative communication.• Take initiative to identify where support is needed across offices and contribute to coverage during a period of staffing transition
2026-09-21T00:00:00Z

Customer Service Representative

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a Customer Service Representative to join our client's team within the life insurance industry. This role is responsible for supporting policyholders, beneficiaries, and agents by answering questions, resolving issues, and providing excellent service throughout the life insurance policy lifecycle. The ideal candidate is professional, empathetic, detail-oriented, and comfortable handling sensitive customer conversations.Key Responsibilities:<ul><li>Respond to inbound calls, emails, and other inquiries from customers, policyholders, and agents</li><li>Assist with questions related to life insurance policies, coverage, billing, claims status, beneficiary updates, and policy changes</li><li>Explain policy information clearly and accurately while maintaining compliance with company standards and regulations</li><li>Process service requests such as address changes, payment updates, policy reinstatements, and documentation requests</li><li>Research and resolve customer concerns in a timely and professional manner</li><li>Document all customer interactions and account updates in internal systems</li><li>Coordinate with underwriting, claims, billing, and other internal departments as needed</li><li>Maintain confidentiality when handling personal and financial information</li><li>Meet service level expectations for response time, quality, and customer satisfaction</li></ul>
2026-09-21T00:00:00Z

E-Commerce Specialist

Minneapolis, Minnesota
remote
Temporary / Contract
35.625 - 41.25 USD / Hourly
We are looking for an E-Commerce Specialist to support a growing B2C organization in Minneapolis, Minnesota. This Long-term Contract position will focus on ecommerce platform execution, online store performance, and digital merchandising across multiple channels. The role partners with cross-functional teams to strengthen the customer buying experience, improve operational efficiency, and help shape ongoing ecommerce initiatives. Responsibilities: • Lead implementation activities for Shopify-based ecommerce experiences and related digital storefront enhancements. • Coordinate with marketing, IT, operations, customer service, and warehouse teams to align ecommerce deliverables with business goals. • Manage integrations between ecommerce platforms, Microsoft Dynamics 365 Business Central, and other external applications. • Maintain and optimize product data, online catalog structure, inventory visibility, subscription offerings, and site content within CMS and storefront tools. • Support online marketplace activity across channels such as Amazon and eBay to improve consistency and execution. • Perform testing, validation, and quality checks to confirm functionality, usability, and launch readiness for ecommerce updates. • Investigate and resolve platform issues, working with internal stakeholders and vendors to minimize disruption to customers. • Apply ecommerce best practices and contribute to initiatives that improve conversion, merchandising effectiveness, and overall site performance. • Assist with launch planning and execution for new stores, content rollouts, and platform-related enhancements.
2026-09-21T00:00:00Z

Order Entry Specialist

Eden Prairie, Minnesota
onsite
Temporary / Contract
20 - 23 USD / Hourly
Position OverviewWe are seeking a detail-oriented Order Entry Specialist to support daily order processing and administrative operations. This role is responsible for accurately entering customer orders, reviewing information for accuracy, coordinating with internal teams, and ensuring orders are processed in a timely manner. The ideal candidate is organized, dependable, and thrives in a fast-paced environment. Key Responsibilities<ul><li>Accurately enter customer orders into company systems and databases.</li><li>Review orders for completeness and verify pricing, quantities, and product information.</li><li>Communicate with customers regarding order status, updates, and inquiries.</li><li>Coordinate with sales, warehouse, production, and customer service teams to ensure timely order fulfillment.</li><li>Maintain accurate records and documentation related to customer orders.</li><li>Resolve order discrepancies and assist with troubleshooting issues.</li><li>Track order progress and provide updates as needed.</li><li>Respond to phone calls, emails, and other customer requests in a professional manner.</li><li>Assist with general administrative and data entry tasks.</li></ul>
2026-09-16T00:00:00Z

Supply Chain Specialist

Saint Paul, Minnesota
onsite
Temporary to Hire
26.125 - 30.25 USD / Hourly
We are looking for a detail-oriented Supply Chain Specialist to support procurement and contract administration for a higher education institution in Saint Paul, Minnesota. This contract position offers a path to a permanent role and is ideal for someone who can balance timely purchasing activity with careful review of service agreements while maintaining compliance with public sector standards. The role works closely with campus departments, vendors, and external partners to keep purchasing and contracting processes organized, accurate, and responsive to business needs. Responsibilities:• Oversee day-to-day purchasing activities, ensuring transactions align with institutional guidelines and applicable procurement requirements.• Review, prepare, and route purchase orders in Workday, confirming completeness, accuracy, and timely distribution to the appropriate parties.• Draft, update, and process service and operational contracts using established templates while coordinating with legal and governing offices as needed for compliance.• Remove nonstandard edits and reconcile contract language to match approved terms before execution.• Support agreements for a variety of needs, including facilities-related services, guest speakers, and other departmental engagements.• Maintain organized procurement and contract records, monitor financial details, and resolve discrepancies to support accurate documentation and reporting.• Communicate with internal stakeholders and vendors to provide clear status updates, gather required information, and keep purchasing and contract workflows moving efficiently.• Assist with procurement activity in systems such as Workday and Jaggaer Marketplace, including transaction tracking and related administrative support.• Contribute to the overall effectiveness of the department by handling additional assigned duties and promoting dependable business partnership across the organization.
2026-09-22T00:00:00Z

Client Service Coordinator - Associate

Minneapolis, Minnesota
onsite
Temporary / Contract
22 - 22 USD / Hourly
Client Service Coordinator - AssociateLocation: 1284 Main St., Unit A1, Osterville, MA 02655Assignment Type: TemporaryAssignment Length: 12 weeksSchedule: 30 hours per weekTentative Pay Rate: $22.00 per hourPosition OverviewWe are seeking a Client Service Coordinator - Associate to provide front desk, administrative, and operational support within a branch office. This position will support daily office functions, advisors, branch meetings and events, and ongoing operational projects.Key Responsibilities<ul><li>Cover incoming phone calls and front desk operations.</li><li>Handle incoming and outgoing mail and maintain the branch check log.</li><li>Order office supplies and stationery.</li><li>Assist with licensing-related administrative tasks and expense reports.</li><li>Provide basic administrative support to advisors as needed.</li><li>Support the Interim Operations Leader with branch event planning and execution.</li><li>Contribute to OAR-related projects and initiatives.</li><li>Coordinate branch meetings, including confirming wholesalers, ordering lunch, and tracking attendance.</li><li>Assist with advertising-related administrative activities.</li><li>Coordinate and distribute invitations for regional webinars to the branch.</li><li>Provide additional branch operational and administrative support as needed.</li></ul>
2026-09-24T00:00:00Z

Data Specialist & Technical Support

Edina, Minnesota
onsite
Permanent / Full Time
80000 - 95000 USD / Yearly
We are looking for a Data Specialist & Technical Support team member to join a service-focused team in Minnesota. This position combines hands-on technical troubleshooting with data analysis, reporting, and client system support to help keep daily operations accurate and efficient. The ideal candidate brings strong analytical ability, advanced Excel expertise, and practical experience working with databases and system-generated data. Success in this role requires clear communication, careful attention to detail, and the ability to manage multiple priorities in a fast-paced environment. Responsibilities: • Oversee data uploads and related processing tasks, ensuring information is entered, validated, and completed with a high level of precision. • Configure and onboard new clients within internal platforms, confirming setup details are accurate and aligned with operational needs. • Develop and run database queries to extract, review, and verify information stored in Microsoft SQL Server environments. • Examine technical and data-related issues to identify inconsistencies, determine root causes, and support timely resolution. • Prepare recurring and one-time reports that provide clear, reliable information for business and operational use. • Review large data sets to detect errors, irregularities, and performance concerns affecting system accuracy. • Compare data across interfaces, uploads, reports, and database records to confirm consistency and completeness. • Document troubleshooting steps, query logic, findings, and recommended solutions to support knowledge sharing and process consistency. • Partner with internal teams to gather requirements, communicate issue status, and recommend improvements to reporting, data quality, and operational workflows.
2026-09-11T00:00:00Z