<p>We are looking for an experienced Sr. Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will provide outstanding support to residents, businesses, and visitors by delivering accurate information and handling service requests efficiently. You will act as a crucial resource for both our clients and our team. In this higher-level role, you’ll handle an advanced and diverse set of customer inquiries on products, services, and processes—serving as an escalation point and a subject-matter expert for colleagues. Your strong communication, problem-solving skills, and technical flexibility will ensure a seamless service experience for a wide range of demographics.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to escalated or complex customer inquiries via phone, email, chat, and in-person channels.</li><li>Provide expert advice and tailored solutions for a broad range of issues, demonstrating thorough knowledge of our products, services, policies, and the specific needs of the Minneapolis community.</li><li>Utilize CRM systems, online resources, and emerging technology (including AI tools) to efficiently resolve customer issues.</li><li>Handle difficult situations and resolve complaints, aiming to deliver a positive customer outcome.</li><li>Collaborate with internal teams to improve customer experience, identify process improvement opportunities, and ensure the highest quality of service.</li><li>Maintain accurate and detailed records of customer interactions in accordance with regulatory and privacy guidelines.</li></ul>
We are looking for a dedicated Customer Service Representative to join our team in Saint Paul, Minnesota. This contract position is ideal for someone with strong communication skills and a passion for helping customers. In this role, you will be responsible for assisting customers with various inquiries while utilizing your expertise to deliver exceptional support.<br><br>Responsibilities:<br>• Handle customer inquiries through a Salesforce-based case management system, ensuring timely and accurate resolutions.<br>• Collaborate with internal teams to research and address member and audience concerns effectively.<br>• Provide assistance to users navigating media content on smart speaker platforms such as Google Home, Apple Home Pod, and Amazon Alexa.<br>• Maintain a comprehensive understanding of company policies, procedures, and relevant regulations.<br>• Uphold high standards of customer service, adhering to ethical practices and professionalism.<br>• Manage inbound and outbound calls to address customer needs and resolve issues.<br>• Perform order entry tasks with attention to detail and accuracy.<br>• Deliver clear and effective communication to ensure customer satisfaction.
We are looking for a highly motivated and independent Customer Support Specialist to join our team in Blaine, Minnesota. This long-term contract position requires a proactive and detail-oriented individual capable of managing high volumes of customer inquiries, scheduling installations efficiently, and maintaining organized workflows. The ideal candidate will possess strong administrative skills and a commitment to delivering exceptional customer service.<br><br>Responsibilities:<br>• Schedule installation appointments to ensure timely and efficient project completion.<br>• Monitor and manage pending installations, verifying product delivery and labor readiness.<br>• Oversee the installation pipeline, updating and closing jobs daily to maintain accuracy.<br>• Prepare installation crews by organizing all necessary paperwork and ensuring readiness for scheduled tasks.<br>• Assign installation crews to projects based on their relevant experience and expertise.<br>• Maintain inventory records and provide timely updates on product arrivals to stakeholders.<br>• Address and resolve customer concerns to uphold high satisfaction levels.<br>• Process payments and manage funding for completed jobs in compliance with company standards.<br>• Utilize industry-specific software, including Microsoft Dynamics CRM, to manage operations and data effectively.<br>• Perform additional administrative duties as required to support team goals.
<p>Digital Experience Specialist</p><p>6 month contract to hire position</p><p>Hybrid role with 3 days onsite, two days remote</p><p>Mid-level position with opportunity to convert to full time employment and professional growth</p><p><br></p><p>We are seeking a Digital Experience Specialist to optimize the user experience of member and employer digital portals through data-driven content strategy, UX best practices, and strong technical execution. This role blends UX writing, content design, and user research to transform complex information into intuitive, accessible digital experiences that measurably improve engagement, task completion, and satisfaction. This position partners closely with product, brand, analytics, compliance, and technology teams to ensure content is accurate, compliant, and user-first.</p><p><br></p><p>Key Responsibilities</p><p>Content Strategy & User-Centered Design</p><ul><li>Conduct content audits and user journey mapping to identify gaps, redundancies, and optimization opportunities</li><li>Analyze user behavior data (heatmaps, click paths, session recordings) to inform content structure, placement, and format</li><li>Apply information architecture principles to improve findability and align content to user mental models</li><li>Design clear content hierarchies that prioritize user tasks and reduce cognitive load</li><li>Help define when content should live within internal portals versus external or vendor sites</li></ul><p>Technical Content Optimization</p><ul><li>Apply UX writing best practices including progressive disclosure, microcopy, contextual help, and clear calls to action</li><li>Ensure content is mobile-responsive, performant, and compliant with WCAG 2.1 AA accessibility standards</li><li>Apply SEO fundamentals to improve discoverability within portal environments</li></ul><p>User Research & Testing</p><ul><li>Independently configure and run usability testing (e.g., UserTesting), analyze results, and present insights to stakeholders</li><li>Translate qualitative and quantitative research into actionable content improvements</li><li>Run A/B tests on content variations such as headlines, CTAs, and layouts</li><li>Monitor analytics dashboards (Google Analytics, Hotjar, etc.) and make data-backed optimization recommendations</li></ul><p>Content Development & Governance</p><ul><li>Review, edit, and maintain digital content that balances compliance requirements with user needs</li><li>Translate complex information into plain language, scannable layouts, and visual hierarchies</li><li>Create low-fidelity content prototypes prior to copy development</li><li>Build scalable content templates and contribute to content design systems</li><li>Perform content QA in development environments, including validation of dynamic and audience-specific content</li><li>Manage annual content reviews, inventories, style guides, and version control</li></ul><p>Cross-Functional Collaboration</p><ul><li>Partner with developers to ensure content and design work together seamlessly</li><li>Collaborate with product managers and subject matter experts to align content with user needs and business goals</li><li>Work with compliance and legal partners while advocating for user-first language</li><li>Support marketing and analytics teams with content that drives engagement and measurable outcomes</li></ul>
<p>We are looking for a <strong>Customer Service Representative</strong> to join our team in St. Paul, MN for a short-term assignment. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service via phone, email, and in-person interactions.</li><li>Address customer inquiries, concerns, and complaints in a timely and efficient manner.</li><li>Process orders, returns, and account updates while ensuring accuracy.</li><li>Maintain and update customer records in company databases.</li><li>Assist with data entry, documentation, and administrative support as needed.</li><li>Collaborate with internal teams to resolve customer issues and ensure smooth operations.</li><li>Follow company policies and procedures to ensure compliance and consistency in customer service delivery.</li><li>Identify opportunities for process improvements to enhance the customer experience.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Eagan, Minnesota. In this role, you will play a key part in ensuring customer satisfaction by addressing inquiries, managing logistics, and providing efficient support. Your attention to detail and ability to multitask will support the smooth flow of operations, from coordinating shipments and receiving deliveries to maintaining accurate records and facilitating essential communications. This is an excellent opportunity to contribute to a fun and dynamic industry. </p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries via phone, email, or other communication channels.</p><p>• Coordinate and manage logistics to ensure timely service delivery, including accurately tracking and documenting the weight of all inbound and outbound trucks.</p><p>• Perform general office tasks, including data entry and document management.</p><p>• Maintain accurate records of customer interactions and follow-ups.</p><p>• Communicate effectively with internal teams to resolve customer issues.</p><p>• Provide clear and concise information about services to customers.</p><p>• Monitor service requests and escalate issues when necessary.</p><p>• Support team members with administrative tasks to enhance overall efficiency.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p>
<p>We are looking for a<strong> Sr. Customer Service Representative</strong> to join our team in Minneapolis, MN. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about providing excellent customer service. The primary focus of this position is to assist customers by answering inquiries, processing requests, and supporting internal teams with administrative tasks.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Handle escalated customer issues requiring higher-level problem solving and judgment.</li><li>Provide guidance and mentorship to customer service representatives.</li><li>Respond to inquiries via phone, email, chat, or in person with professionalism and accuracy.</li><li>Research and resolve account, billing, product, or service‑related questions.</li><li>Document interactions and updates in the CRM or internal systems.</li><li>Identify process inefficiencies and recommend improvements.</li><li>Assist with training new hires or cross‑training existing staff.</li><li>Monitor service metrics and ensure adherence to quality standards.</li><li>Collaborate with internal teams (operations, sales, technical support) to resolve customer needs.</li><li>Handle high‑priority or time‑sensitive cases with urgency.</li><li>Maintain strong knowledge of company products, services, and policies.</li><li>Support team leads and supervisors with special projects as needed</li></ul><p><br></p>
<p>This role focuses on resolving denied and non-paid insurance claims to ensure timely and accurate reimbursement. The representative will work insurance A/R accounts, communicate directly with payers, submit technical and clinical appeals, and identify root causes of underpayments, denials, and payment delays. Success in this role requires strong problem-solving skills, critical thinking, and the ability to work within federal, state, and payer-specific regulations.</p><p><br></p><p>Responsibilities:</p><ul><li>Examine denied and non-paid insurance claims to determine discrepancies</li><li>Contact insurance payers to follow up on outstanding claims</li><li>File technical and clinical appeals</li><li>Resolve underpayments, denials, and payment variances</li><li>Identify causes of payment delays and communicate trends to management</li><li>Document all account activity accurately in host and tracking systems</li><li>Maintain compliance with federal, state, and payer-specific regulations</li><li>Meet established productivity and quality standards</li></ul><p><br></p>
<p>Are you passionate about helping others and looking to launch your professional career? Our team is seeking an enthusiastic Entry-Level Customer Service Representative in Minneapolis, MN. This is an excellent opportunity to gain valuable skills, work with a supportive team, and make a direct impact on client satisfaction.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to customer inquiries via phone, email, or chat</li><li>Provide accurate information and resolve customer concerns efficiently</li><li>Document all interactions and follow up to ensure issue resolution</li><li>Collaborate with teammates and other departments as needed</li><li>Uphold company values and deliver an outstanding client experience</li></ul><p><br></p>
We are looking for a dedicated Medical Customer Service Representative to join our team in Minneapolis, Minnesota. In this role, you will play a vital part in ensuring patients receive essential medical equipment by providing exceptional support to clients and partners. This is a Contract to permanent position within the healthcare industry, offering a meaningful opportunity to contribute to patients' health and quality of life.<br><br>Responsibilities:<br>• Accurately process up to 15 medical equipment orders daily using our software system.<br>• Handle approximately 40 inbound calls per day, addressing inquiries and resolving issues efficiently.<br>• Provide detailed information about the product catalog to assist clients and partners effectively.<br>• Ensure timely entry of orders to guarantee patients receive necessary medical equipment promptly.<br>• Offer exceptional customer service to clients, addressing concerns related to billing, insurance, and product availability.<br>• Collaborate with team members to maintain high standards of accuracy and timeliness.<br>• Stay informed about durable medical equipment (DME) to offer knowledgeable assistance.<br>• Troubleshoot and resolve order-related issues to ensure seamless operations.<br>• Maintain compliance with healthcare regulations and company policies during all interactions.
We are looking for an experienced Procurement Specialist to join our team on a contract basis in Bloomington, Minnesota. In this role, you will play a critical part in managing procurement operations, ensuring accuracy in purchasing processes, and maintaining strong supplier relationships. This is an excellent opportunity to contribute to a fast-paced environment within a dynamic industry.<br><br>Responsibilities:<br>• Upload legacy contracts into the Coupa repository to ensure proper documentation.<br>• Confirm purchase orders and monitor their progress to guarantee timely delivery.<br>• Investigate and resolve invoice discrepancies related to procurement activities.<br>• Extract e-quotes from company systems and integrate them into procurement workflows.<br>• Review and assist with requisitions requiring supplier information in Coupa.<br>• Facilitate smooth communication with suppliers to address order-related concerns.<br>• Maintain accurate records of procurement activities for compliance and tracking purposes.<br>• Support high-volume data entry tasks to ensure procurement systems are up-to-date.<br>• Collaborate with internal teams to streamline procurement processes and improve efficiency.
<p>We are looking for a detail-oriented Sales Support team member to join our client in the south metro, Minnesota area. In this long-term contract position, you will play a vital role in assisting the sales team by managing administrative tasks, maintaining customer relationships, and ensuring seamless sales operations. This role offers an excellent opportunity to contribute to the success of a dynamic and collaborative environment. Responsibilities:</p><ul><li>Provide post-sales support to ensure customer satisfaction and resolve issues promptly.</li><li>Assist with inbound and outbound sales activities, including responding to inquiries and reaching out to potential clients.</li><li>Prepare accurate and timely quotes for customers based on their specific requirements.</li><li>Manage order entry processes and ensure all records are updated and maintained accurately.</li><li>Collaborate with the sales team to support operations and projects.</li><li>Utilize Microsoft Word, Excel, and Outlook to create reports, manage schedules, and communicate effectively.</li><li>Monitor and maintain the organization of sales-related documentation and infrastructure.</li><li>Identify opportunities to enhance customer experience and drive sales efficiency.</li><li>Contribute to the continuous improvement of sales procedures and processes.</li><li>Support the team in navigating and leveraging data center environments effectively.</li></ul>
<p>This position will act as the key liaison between our client's residential and commercial clients and the service department, ensuring seamless communication and exceptional service delivery. Ideal candidate thrives in a dynamic environment, excels at managing schedules, and takes pride in maintaining accurate records while providing top-notch client support.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and confirm service appointments with both residential and commercial clients, addressing rescheduling needs as required.</p><p>• Maintain accurate client records, including service histories and invoices, using the designated CRM system.</p><p>• Monitor service completion and ensure all work orders and client information are properly documented and organized.</p><p>• Collaborate with the service team to relay client requests and ensure timely responses.</p><p>• Assist with managing accounts receivable for clients with overdue balances.</p><p>• Identify opportunities for process improvement in scheduling and client communication workflows.</p><p>• Professionally handle incoming calls and promptly respond to client inquiries.</p><p>• Draft and distribute newsletters, industry updates, and other client communications to keep clients informed.</p><p>• Perform additional administrative tasks and support service coordination as needed.</p>
<p>Robert Half in Minneapolis is seeking an Accounts Payable Specialist! The Accounts Payable Specialist will be expected to handle high volume matching, batching and coding invoices. Other responsibilities include processing expense reports, updating and reconciling sub-ledger to the general ledger and processing checks. </p>
<p>We are seeking a dedicated Call Center Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.</p><p><strong>Responsibilities:</strong></p><ul><li>Answer inbound calls and respond to customer inquiries in a friendly, professional manner</li><li>Provide accurate information regarding products, services, policies, and account details</li><li>Resolve customer issues by clarifying concerns, researching answers, and guiding callers through solutions</li><li>Document all customer interactions in the system with clear and thorough notes</li><li>Follow call scripts, compliance regulations, and internal quality standards</li><li>Escalate complex issues to supervisors or specialized teams when necessary</li><li>Process transactions such as account updates, payments, or order entry</li><li>Meet or exceed metrics including call volume, handle time, quality scores, and customer satisfaction</li><li>Multi‑task across multiple systems and applications while maintaining accuracy</li><li>Participate in team meetings, coaching sessions, and ongoing training</li><li>Maintain a positive, empathetic, and professional attitude toward customers and coworkers</li></ul><p><br></p>
We are looking for a skilled Accounts Receivable Analyst to join our team in Minneapolis, Minnesota. This long-term contract position offers the opportunity to work with a dynamic team in the service industry, focusing on customer payment solutions and account management. The ideal candidate will play a critical role in ensuring timely collections, resolving payment barriers, and maintaining positive customer relationships.<br><br>Responsibilities:<br>• Manage assigned past-due accounts by adhering to established collections policies and procedures.<br>• Investigate and resolve payment barriers by coordinating with customers and internal teams to address invoicing issues, payment methods, or account discrepancies.<br>• Conduct thorough research of delinquent accounts, collaborating with internal teams to resolve customer claims.<br>• Identify root causes of non-payment and determine appropriate actions to resolve issues effectively.<br>• Utilize customer service tools and systems to respond promptly to inquiries, troubleshoot problems, and provide educational guidance.<br>• Document customer interactions, findings, and progress in Salesforce or VersaPay platforms.<br>• Communicate clearly and accurately with customers and internal stakeholders, providing regular updates and closing communication loops.<br>• Escalate complex cases to appropriate teams or individuals and provide proactive follow-up for resolution.<br>• Build and maintain strong relationships with internal and external partners to enhance collaboration and problem-solving.<br>• Continuously learn and apply knowledge of business processes to achieve organizational and individual goals.
<p>We are looking for a dedicated Customer Success Specialist to join our team remotely. This role focuses on guiding and supporting employees as they transition into and progress through their academic programs. As a contract position, it offers a unique opportunity for long-term growth while making a meaningful impact on individuals' educational journeys. </p><p><br></p><p>**MUST BE LOCATED IN PST OR MST**</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with program advisors to ensure employees have a smooth onboarding experience into their chosen education paths.</p><p>• Maintain consistent communication with employees, primarily through outbound methods, to provide ongoing academic support.</p><p>• Assist employees in setting achievable academic goals and developing effective strategies for time management and study habits.</p><p>• Address academic challenges by connecting employees with appropriate resources such as tutoring services or additional support programs.</p><p>• Monitor student performance, providing constructive feedback and identifying areas where improvement is needed.</p><p>• Track deadlines and milestones within education plans, proactively reminding employees to stay on course.</p><p>• Conduct regular check-ins to celebrate progress and identify any obstacles in their academic journey.</p><p>• Organize and facilitate workshops focused on academic success, including study skills and time management.</p><p>• Build and nurture positive relationships with employees, employers, and educational institutions to ensure successful outcomes.</p>
<p>We are seeking a Licensing Coordinator for a role based in Monticello, Minnesota. This onsite role offers a contract to hire employment opportunity.</p><p><br></p><p>The objective of this role is to ensure the agent contracting process is as smooth and efficient as possible for our agents from start to finish. As a licensing specialist, you will execute professionalism while providing top notch customer service and work to find and create efficiencies<em>. </em>This is an amazing opportunity to join our team in a much-needed position. </p><p> </p><p>Whether you are familiar with the insurance background or not, your enthusiasm, motivation, and interest in becoming part of our well-established and positive work environment, makes you an ideal candidate. </p><p>We value your hard work and dedication to this position, and you can be confident that the opportunities for growth within the corporation will continue to arise. </p><p><strong> </strong></p><p><strong>Primary Responsibilities: </strong></p><ul><li>Generate and process contracting applications and other required forms for submission on all new and existing agents and agencies within Simplicity.</li><li>Completes routine follow-up on submitted agent contracting paperwork to ensure proper processing.</li><li>Assist with agent updates, contract changes, while proactively looking for ways to streamline the process to make it as smooth as possible for the agent.</li><li>Applies sound insurance knowledge regarding products and services, troubleshooting issues, and working to resolve in the quickest and most efficient way to best meet agent needs.</li><li>Provide professional correspondence via email and phone</li><li>Work efficiently to meet all service level agreements</li><li>Understand carrier workflows and maneuver carrier websites</li><li>Work closely with team members to meet common goals and assist when able</li></ul><p> </p><p><strong>Qualifications / Requirements: </strong></p><ul><li>Minimum of a High school diploma / GED </li><li>Strong computer skills; able to type 50+ words per minute </li><li>Proficiency in Microsoft Office (Word, Excel) </li><li>Experience with G Suite and Salesforce preferred, not required</li><li>Experience in related position preferred, not required</li></ul><p><strong> </strong></p><p><strong>Core Competencies:</strong></p><ul><li>Ability to provide exceptional customer service</li><li>Effective time management skills</li><li>Ability to prioritize and multitask in a fast-paced environment, and utilize multiple programs simultaneously</li><li>Capable of working both independently and in a team environment</li><li>Excellent organizational skills, attention to detail is a must</li><li>Ability to react to change in a productive and positive manner</li></ul><p><br></p><p><br></p><p><br></p><ul><li>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information.</li></ul>
<p>Robert Half is seeking a dynamic employee for a temporary / contract to hire opportunity with a growing company! The primary role of the Cash Application Specialist will be to determine how each line item on the customer remittance will be applied against the customer’s account, while strictly adhering to company policy and GAAP accounting standards. Advanced excel skills and heavy accounts receivable reconciliation/auditing experience are a must.</p><p> </p><p>Responsibilities:</p><p>- Download customer payment and remittance information from the lockbox, customer portals and email daily.</p><p>- Utilize working knowledge of the customer payment breakdown-process, factoring in any issues that may delay the breakdown-process, to prioritize workload, while still ensuring that all cash is posted by daily/monthly deadlines.</p><p>- Following company policy, breakdown customer remittances and research each remittance line item to determine which invoice on the customer account to apply cash.</p><p>- Balance all cash application, unapplied cash and non-AR entries to ensure total cash applied matches the customer payment.</p><p>- Provide auditable support, per company policy, for all cash application and non-AR entries.</p><p>- Develop working relationship with customer contacts and internal teams and communicate any discrepancies or problems timely. Monitor, follow-up and escalate to ensure problems are addressed so cash can be applied by daily/monthly deadlines.</p><p>- Communicate any lien releases or other billing process change documentation that may arrive with the customer remittance to appropriate internal teams.</p><p>- Assist the Cash App data-entry teams in posting cash as necessary to SAP, ensuring all deadlines are met.</p><p>- Assist with month-end close and prepare analysis and/or other administrative reports, review outstanding items and exceptions.</p><p>- Accounting and clerical duties such as filing, scanning, making collections phone calls and sending out past due correspondence.</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a dedicated Accounts Payable Specialist to join our team on a long-term contract basis in New Hope, Minnesota. In this role, you will play a vital part in managing invoice processing, vendor accounts, and compliance reporting within a manufacturing environment. This position offers the opportunity to utilize your expertise in JD Edwards software while contributing to the efficiency and accuracy of financial operations.</p><p><br></p><p>Responsibilities:</p><p>• Process invoices accurately and efficiently using JD Edwards software, ensuring proper coding and adherence to company procedures.</p><p>• Maintain vendor records, monitor account activity, and address inquiries regarding payments and invoices.</p><p>• Prepare and complete payments, including positive pay actions, while ensuring compliance with approval processes.</p><p>• Organize and update documentation related to invoice processing and payment workflows to maintain accuracy and accessibility.</p><p>• Create and analyze reports on Accounts Payable metrics such as invoice aging and vendor activity using JD Edwards tools.</p><p>• Provide excellent support to internal and external customers by resolving payment and invoicing issues in a timely manner.</p><p>• Assist with 1099 reporting and processing for U.S. entities to ensure compliance with regulatory requirements.</p><p>• Collaborate with the team to identify and implement process improvements within the Accounts Payable function.</p><p>• Support automation initiatives to enhance efficiency and streamline workflows within the department.</p>
<p>Robert Half is currently looking for an Accounts Receivable Specialist! In this position, you will enter, post and reconcile batches, research and resolve customer A/R issues, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L. This is a long-term contract position with a growing company in Shoreview.</p><p> </p><p>Responsibilities:</p><p>- Reconcile bank accounts, posting and balancing financial data in various ledgers</p><p>- Verify of documents and codes</p><p>- Process payments and compiling segments of monthly closings and annual reports</p><p>- Match cash receipts to related customer invoice and enter into cash receipts spreadsheet and billing system</p><p>- Collections: contact existing clients to help resolve payment issues; assist in setting up payment plans</p><p> </p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration. </p>
<p>We are looking for a detail-oriented Cash Application Specialist to join our client's team in Lake Elmo, Minnesota. In this role, you will handle daily financial transactions and ensure accuracy in cash application processes while resolving discrepancies related to accounts payable and receivable. This is a long-term contract position within the manufacturing industry, offering a great opportunity to contribute to essential business operations.</p><p><br></p><p>Responsibilities:</p><p>• Process financial transactions accurately and in a timely manner while adhering to company policies and procedures.</p><p>• Investigate and resolve issues related to missing invoices, policy approvals, and other transactional discrepancies.</p><p>• Collaborate with finance teams and other departments to address unique transactions and ensure proper resolution.</p><p>• Support accounting cycles, including month-end and year-end closings, physical inventories, and audits.</p><p>• Reconcile supplier statements to maintain accurate records and resolve any discrepancies.</p><p>• Assist with financial activities related to mergers and acquisitions as needed.</p><p>• Provide support for internal and external audits, ensuring compliance and accuracy in documentation.</p><p>• Maintain detailed records of customer cash applications and credit postings.</p><p>• Perform additional duties as assigned to support financial operations.</p><p><br></p><p>*Please note that all candidates are required to provide 2 recent supervisor or manager references in order to be considered for employment.</p><p> </p><p>Please submit your resume and call 651-293-3973 for review and consideration.</p>
We are looking for a personable and welcoming Receptionist to join our team on a contract basis in Minneapolis, Minnesota. In this role, you will serve as the first point of contact for visitors, providing assistance and information to create a positive experience. This is an excellent opportunity to contribute to a non-profit organization by offering exceptional customer service and administrative support.<br><br>Responsibilities:<br>• Greet students, guests, and visitors with a warm and attentive demeanor.<br>• Provide clear directions and information about room locations, including restrooms, performance areas, classrooms, and studios.<br>• Answer inbound calls and manage a multi-line phone system efficiently.<br>• Address inquiries and resolve issues promptly to ensure customer satisfaction.<br>• Utilize Microsoft Office Suite and Teams to complete administrative tasks.<br>• Maintain a clean and organized reception area to uphold a welcoming environment.<br>• Collaborate with team members to support daily operations and special events.<br>• Assist with general administrative duties as needed, including scheduling and record-keeping.<br>• Ensure all interactions reflect the values and mission of the organization.
<p>We are looking for a dedicated Front Desk Coordinator to join our team in Brooklyn Park. This role is essential in providing a welcoming and attentive presence for visitors while supporting various administrative functions. As a contract position, you'll play a key role in ensuring smooth day-to-day operations in a local government setting.</p><p><br></p><p>Responsibilities:</p><p>• Greet and welcome visitors, ensuring a positive first impression of the organization.</p><p>• Provide accurate information regarding city services and policies to guests and callers.</p><p>• Direct visitors to appropriate personnel or departments based on their inquiries.</p><p>• Handle sensitive or complex questions and complaints by escalating them to the relevant staff.</p><p>• Process utility bill payments received through the drop box and in-person visits.</p><p>• Coordinate public conference room bookings and manage appointment schedules.</p><p>• Maintain lobby displays and screens with up-to-date city information.</p><p>• Assist with mailroom tasks, including operating mailroom equipment and handling mail distribution.</p><p>• Support city departments by completing administrative projects as needed.</p>
<p>We are looking for an Operations Administrator to join a team in Plymouth. This long-term contract role is designed to support a growing field team by managing service orders and overseeing shipping coordination. The position is ideal for individuals who thrive in fast-paced environments and enjoy working on both day-to-day operations and project-based initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Open, track, and close service orders efficiently to support field team operations.</p><p>• Coordinate the shipment of service parts, including management of trunk stock for field engineers.</p><p>• Document and map workflows for service order processes to ensure streamlined operations.</p><p>• Assist in developing training materials for field service engineers and external distributors.</p><p>• Provide operational support for process improvement projects as needed.</p><p>• Train on company systems and execute end-to-end service order workflows.</p><p>• Partner with internal teams to improve service order lifecycle management.</p><p>• Monitor and respond to high volumes of field requests while maintaining accuracy and attention to detail.</p><p>• Prepare materials for shipment and ensure timely delivery to customers and field teams.</p><p>• Collaborate with team members to ensure alignment on operational priorities and goals.</p>
