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5 results for Operations Support Administrator in Bethlehem, PA

Systems Administrator

Plymouth Meeting, PA
onsite
Permanent / Full Time
90000 - 95000 USD / Yearly
We are looking for a Systems Administrator to oversee and optimize a benefits administration platform that supports eligibility, enrollment, premium billing, and connected data exchanges. This position works closely with operations, technology teams, and external partners to keep the system reliable, accurate, and compliant with healthcare-related requirements. Based in Plymouth Meeting, Pennsylvania, the role plays an important part in maintaining smooth benefits processing and supporting reporting, issue resolution, and ongoing platform improvements. Responsibilities: • Oversee daily administration of the benefits platform, ensuring core functions such as enrollment, eligibility, billing, and reporting operate effectively • Configure and maintain benefit plans, member records, group structures, carrier connections, and business rules within the system • Manage electronic data exchanges with health plans, third-party administrators, and vendor partners, including enrollment and billing-related files • Track system performance, investigate processing issues, and resolve data or application problems that affect operational accuracy • Conduct audits, reconciliations, and validation reviews to confirm eligibility details and premium information remain accurate and complete • Partner with Benefits Operations, Finance, and Customer Service teams to support renewals, enrollment periods, and day-to-day benefit updates • Coordinate platform updates, patches, enhancements, and testing activities with internal technology teams and external providers • Prepare and maintain documentation covering system configuration, standard processes, and support procedures • Produce custom reports and data extracts for operational analysis, financial review, and compliance-related needs • Support integration activities and validation efforts for new plan years, product updates, and system enhancements involving connected business systems
2026-05-19T00:00:00Z

Operations Manager

Norristown, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
A well-respected services company seeks a self-starting Operations Manager with proven logistics experience. The Operations Manager will be responsible for overseeing and optimizing daily business operations within the office and support compliance functions, team leadership, crisis management, and strategic planning. In this Operations Manager role, you will have control over the fulfillment/receiving, performance reporting, developing operational goals and budgets, maintaining positive vendor relationships, ensuring timely scheduling, developing and creating process improvement procedures, and reporting procedures and operations of the physical infrastructure. The ideal candidate should possess the ability to create a plan to increase company revenue and proper operational controls. Major Responsibilities· Lead and manage daily operations of the rental division, including scheduling, dispatch, and customer service · Develop and implement operational policies and procedures to improve efficiency and service delivery · Monitor key performance indicators (KPIs) such as fleet utilization, turnaround time, and customer satisfaction · Manage and mentor operations staff, drivers, and support personnel · Coordinate with maintenance teams/vendors to ensure timely repairs and preventative maintenance · Oversee fleet management, including vehicle availability, maintenance schedules, inspections, and utilization rates · Optimize routing, logistics, and resource allocation to reduce costs and improve service levels · Handle escalated customer issues and ensure prompt resolution · Manage vendor relationships and negotiate contracts where applicable · Oversee budgeting, cost control, and financial performance of operations · Ensure compliance with local, state, and federal industry regulations
2026-06-08T00:00:00Z

Operations Specialist

Allentown, PA
onsite
Temporary / Contract
40 - 45 USD / Hourly
Robert Half is seeking an experienced and strategic Director of Clinical Services to lead the delivery, coordination, and continuous improvement of clinical programs and patient care services. This leadership role is responsible for overseeing clinical operations, ensuring regulatory compliance, driving quality outcomes, and supporting the development of high-performing multidisciplinary teams. The ideal candidate is a strong clinical leader with a passion for patient-centered care, operational excellence, and staff engagement. Key Responsibilities<ul><li>Provide leadership and oversight for daily clinical operations across assigned programs or departments.</li><li>Develop, implement, and monitor clinical policies, procedures, and standards of care.</li><li>Ensure compliance with federal, state, and accreditation requirements.</li><li>Lead quality improvement initiatives to enhance patient outcomes, safety, and service delivery.</li><li>Supervise, mentor, and evaluate clinical managers, nurses, and other healthcare staff.</li><li>Partner with executive leadership to develop strategic goals and operational plans for clinical services.</li><li>Monitor staffing levels, productivity, and workflow to support effective care delivery.</li><li>Review clinical data, quality metrics, and performance reports to identify trends and improvement opportunities.</li><li>Support budget development and oversee department resources in alignment with organizational goals.</li><li>Collaborate with physicians, case management, operations, and other departments to ensure coordinated care.</li><li>Lead efforts related to audits, surveys, risk management, and accreditation readiness.</li><li>Foster a culture of accountability, compassion, teamwork, and professional growth.</li></ul>
2026-06-12T00:00:00Z

ServiceNow Administrator

Bensalem, PA
onsite
Permanent / Full Time
70000 - 100000 USD / Yearly
We are looking for a ServiceNow Administrator to support and optimize the organization's ServiceNow environment in Bensalem, Pennsylvania. This position plays a central role in maintaining platform stability, improving service management capabilities, and partnering with internal teams to align system functionality with business needs. The ideal candidate brings hands-on platform administration experience, strong troubleshooting ability, and a practical understanding of IT service management processes within a financial services setting. Responsibilities: • Oversee daily administration of the ServiceNow platform across development, test, and production environments, including coordination of version upgrades and patch activities. • Configure and refine key service management capabilities such as incident, change, problem, and service catalog functions to support operational needs. • Administer user access by maintaining roles, groups, and permissions while ensuring appropriate security and governance controls are followed. • Build and maintain platform components including automated flows, workflows, forms, fields, UI policies, business rules, and client-side scripts. • Track platform health, investigate system issues, and resolve performance concerns to keep the environment reliable and efficient. • Manage update sets and instance-to-instance deployments while supporting controlled migration of changes across environments. • Maintain data quality through imports, exports, cleanup efforts, and ongoing oversight of platform records and structure. • Develop notifications, reports, and dashboards, and assist with integrations connecting ServiceNow to other enterprise applications and monitoring tools. • Produce clear technical documentation, support audit and compliance activities, and uphold platform standards and administrative best practices.
2026-05-27T00:00:00Z

Applications Support Specialist

Norristown, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Applications Support Specialist to provide operational and administrative support within a global learning management system. Based in King of Prussia, Pennsylvania, this role focuses on ensuring efficient training delivery, system maintenance, and troubleshooting to enhance user experiences. This is a long-term contract position with opportunities to work onsite up to three times per week or remotely within the Eastern or Central time zones. Responsibilities: • Manage the creation, updating, and maintenance of training items, curricula, and learning plans within the SuccessFactors platform. • Configure assignment rules and target audiences to streamline training assignments for Commercial learners. • Set up courses and sessions, oversee enrollments, and handle completion tracking and equivalency approvals. • Address system and access issues, escalating complex challenges to IT or enterprise teams as necessary. • Troubleshoot user access, assignment, and completion problems, providing clear guidance to stakeholders. • Generate compliance and completion reports while validating data accuracy using Excel. • Support the deployment of new learning initiatives, such as curriculum launches and campaign-based assignments. • Communicate timelines and status updates to stakeholders to ensure consistent and smooth learning experiences. • Adhere to established governance standards, including naming conventions and metadata protocols. • Contribute to continuous improvement efforts by participating in forums and suggesting incremental process enhancements.
2026-06-11T00:00:00Z