8 results for Customer Service Representative in Bethlehem, PA

Customer Service Representative

Reading, PA
onsite
Contract / Temporary to Hire
18 - 20 USD / Hourly
We're hiring a detail-oriented Customer Service Representative to support customer engagement and account management efforts within a growing team. This position offers long-term stability, opportunities to develop your skills, and the chance to be part of a supportive and team-oriented environment. This is a great opportunity for someone who enjoys helping people, solving problems, and is looking for a long-term role with room to grow. What You’ll Be Doing:<ul><li>Provide excellent customer service via phone, email, and in person</li><li>Respond to customer inquiries, resolve issues, and provide product/service information</li><li>Accurately document all customer interactions in internal systems</li><li>Collaborate with internal teams to ensure customer needs are met</li><li>Handle order entry, account updates, and general administrative support as needed</li><li>Assist with special projects and support team initiatives as assigned</li></ul>
2026-03-27T00:00:00Z

Customer Service Representative

Malvern, PA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization. Responsibilities:• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.• Utilize Salesforce to manage customer information and streamline processes.• Monitor and track order statuses, providing timely updates to customers and internal teams.• Ensure compliance with company policies and procedures during all customer interactions.• Assist with inbound and outbound calls, delivering attentive and courteous service.• Support the team in achieving service targets and performance goals.• Identify opportunities for process improvements and contribute to enhancing operational efficiency.• Hours are 10:00 am to 6:30 pm.
2026-04-10T00:00:00Z

Patient Service Representative

Bridgewater, NJ
onsite
Temporary
22 - 24 USD / Hourly
The Patient Service Representative is responsible for managing all aspects of a patient’s financial account. This role focuses on explaining financial information, verifying insurance coverage, educating patients on financial options, and ensuring accuracy and completeness of billing and documentation through follow‑up with patients and internal teams. Responsibilities:<ul><li>Conduct patient consultations to review financial responsibilities, explain financial policies, and set clear expectations regarding payment protocols</li><li>Verify and document patient insurance benefits and update patient progress notes</li><li>Provide patients with cost estimates for upcoming treatments</li><li>Collect estimated patient liabilities and accurately apply payments to patient accounts throughout the treatment plan</li><li>Allocate and post payments appropriately once cleared</li><li>Run and compile weekly reconciliation reports to ensure patient financial obligations are accurately tracked and fulfilled</li><li>Review patient accounts efficiently, identify outstanding balances, and follow up with finance teams on claims, insurance issues, and patient correspondence</li><li>Respond to patient calls and correspondence regarding billing questions, financial policies, and claims submissions</li><li>Exercise sound judgment and decision‑making to ensure accuracy, efficiency, and quality outcomes</li></ul>
2026-04-09T00:00:00Z

Call Center Representative

Wescosville, PA
onsite
Temporary
18 - 20 USD / Hourly
Robert Half is seeking a personable, reliable, and detail-oriented On-Site Customer Service Representative to join a local team. In this role, you will serve as the first point of contact for customers, providing outstanding support and helping ensure a positive experience with products and services. Key Responsibilities:<ul><li>Greet and assist customers in person, addressing inquiries and resolving issues in a timely and professional manner</li><li>Manage incoming requests, process orders, and provide information about products, services, and policies</li><li>Maintain accurate records of customer interactions and transactions</li><li>Collaborate with team members and other departments to ensure customer satisfaction</li><li>Escalate complex issues to the appropriate personnel when necessary</li><li>Support administrative tasks as needed to ensure smooth on-site operations</li></ul>
2026-04-07T00:00:00Z

Customer Support Associate

Reading, PA
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Customer Service Representatives at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site or Hybrid options available📈 Room to Grow: YES! What You’ll Do:<ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-03-27T00:00:00Z

Customer Experience Manager

Bethlehem, PA
onsite
Temporary
23 - 25 USD / Hourly
Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team! Responsibilities:<ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul>
2026-03-20T00:00:00Z

Sales Support Specialist

Somerset, NJ
onsite
Temporary
27 - 30 USD / Hourly
We are seeking a detail oriented and proactive Sales Support Specialist to support our Sales team. This role is responsible for managing customer accounts, ensuring accuracy in forecasting and order processing, and maintaining strong communication across internal and external stakeholders. The ideal candidate thrives in a fast-paced environment, is highly organized, and demonstrates strong analytical and interpersonal skills. Key Responsibilities:<ul><li>Support and manage customer accounts by reviewing forecasts, purchase orders, and sales agreements to ensure accuracy and alignment</li><li>Maintain and monitor supply chain requirements, recommending solutions to meet minimum stock levels, special shipment needs, and sales agreement renewals</li><li>Assist in the preparation, review, and implementation of sales agreements, ensuring smooth approval processes</li><li>Collaborate with Sales on quoting major orders and provide insights on large accounts and product families</li><li>Maintain accurate and timely communication with customers, internal teams, and stakeholders to minimize discrepancies and ensure data integrity</li><li>Learn and develop knowledge of company products and applications</li><li>Participate in special projects and initiatives as needed</li></ul>
2026-04-09T00:00:00Z

Sales Support Specialist

Coopersburg, PA
onsite
Contract / Temporary to Hire
20 - 23 USD / Hourly
Are you driven by the fast pace of sales environments and passionate about ensuring seamless operations behind the scenes? Robert Half is seeking a Sales Support Specialist to enhance a local organizations sales process and deliver top-tier service to both clients and sales professionals. Key Responsibilities:<ul><li>Provide administrative and operational support to the sales team.</li><li>Assist with preparation and tracking of proposals, contracts, and sales documents.</li><li>Coordinate communications between sales representatives, clients, and internal departments.</li><li>Maintain and update CRM systems, ensuring data accuracy and timely follow-up on opportunities.</li><li>Support the scheduling of meetings, product demos, and presentations for the sales team.</li><li>Generate regular and ad-hoc sales reports to inform business decisions.</li><li>Process orders and handle post-sale documentation, ensuring smooth workflow.</li><li>Identify process improvements to optimize sales operations.</li><li> </li></ul>
2026-04-10T00:00:00Z