<p>We are looking for an accomplished IT Audit Associate Director to guide technology risk and audit engagements for a client in the greater Philadelphia area. This position combines client leadership, delivery oversight, and team development, making it ideal for someone who can translate complex technical risk topics into practical business recommendations. The role also offers the opportunity to strengthen client partnerships, support growth initiatives, and promote high-quality audit and advisory outcomes across a range of technology-focused projects.</p><p><br></p><p>Responsibilities:</p><p>• Direct IT audit and technology risk engagements from initial scope definition through final reporting, ensuring quality, timeliness, and alignment with client objectives.</p><p>• Evaluate technology environments and advise clients on strengthening controls, governance practices, compliance readiness, and risk management processes.</p><p>• Review and refine key engagement materials such as audit programs, process documentation, control narratives, testing results, and final reports.</p><p>• Build trusted relationships with client stakeholders, including business and technology leaders, by providing practical guidance on complex audit and risk matters.</p><p>• Recognize opportunities to expand services with current and prospective clients and contribute to proposal development, scoping conversations, and market-facing activities.</p><p>• Lead, coach, and support engagement teams by fostering accountability, collaboration, and continued growth across staff members.</p><p>• Apply data analytics, automation, AI-enabled approaches, and other technologies to improve audit effectiveness and delivery efficiency.</p><p>• Present technology risk findings and recommendations clearly to executives and other stakeholders, tailoring communication to varied audiences.</p><p>• Support client work across areas such as IT general controls, compliance, cybersecurity, cloud assurance, data privacy, enterprise applications, technology resilience, and emerging risk topics.</p>
<p>We are looking for an experienced Sr. Accountant to support the full accounting cycle for a growing manufacturing and distribution business in Eastern Bucks County, Pennsylvania. This position offers broad exposure across financial reporting, transactional accounting, and operational finance in a collaborative environment. The ideal candidate brings strong technical accounting skills, enjoys working hands-on, and can help provide accurate financial insight to support business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Lead monthly, quarterly, and annual close activities by preparing journal entries, recording accruals, and reviewing account activity for accuracy.</p><p>• Produce timely financial statements and supporting schedules to help management monitor performance and plan effectively.</p><p>• Reconcile bank accounts and general ledger balances, researching discrepancies and resolving issues promptly.</p><p>• Support and oversee daily accounts payable and accounts receivable processes to maintain accurate and efficient transaction flow.</p><p>• Record incoming financial activity and ensure postings are completed correctly and within established timelines.</p><p>• Help maintain reliable accounting records and strengthen internal controls that protect the accuracy of financial information.</p><p>• Assist with inventory-related accounting and cost tracking needs common to a manufacturing and distribution operation.</p><p>• Work closely with company leadership to provide financial visibility and contribute to operational and strategic discussions.</p><p>• Contribute across multiple accounting areas in a hands-on capacity within a small, expanding organization.</p>
We are looking for an experienced Full Charge Bookkeeper to oversee core accounting operations and keep financial records accurate, organized, and current. This role is based in Morrisville, Pennsylvania, and is ideal for someone who can confidently manage day-to-day bookkeeping activities while supporting timely month-end reporting. The successful candidate will bring strong QuickBooks expertise, a solid grasp of full-cycle accounting, and the ability to work independently across multiple priorities.<br><br>Responsibilities:<br>• Oversee the complete bookkeeping cycle, ensuring financial transactions are recorded accurately and supporting documentation is maintained properly.<br>• Handle incoming and outgoing payments by managing billing, receivables, payables, cash application, collections, and vendor disbursements.<br>• Record routine and month-end accounting activity, including journal entries, accruals, and other adjustments needed for accurate reporting.<br>• Reconcile bank accounts, credit card activity, and key balance sheet accounts to maintain the integrity of the general ledger.<br>• Lead monthly close activities and prepare financial reports such as balance sheets and profit and loss statements for management review.<br>• Support payroll-related accounting tasks, including processing assistance and posting payroll entries when needed.<br>• Track cash activity, help monitor liquidity, and contribute to cash flow reporting and related analysis.<br>• Maintain fixed asset records, preserve accurate vendor and customer account details, and prepare schedules for tax, audit, and external accounting support.<br>• Assist with required filings such as sales tax, payroll tax, and information reporting while investigating and resolving accounting variances.<br>• Recommend practical improvements to bookkeeping workflows and internal accounting controls, while supporting ad hoc financial projects as needed.
We are looking for an accomplished Controller to lead core accounting activities and safeguard the accuracy of the organization’s financial information in Newmanstown, Pennsylvania. This role will guide reporting, compliance, budgeting, and forecasting while helping leadership make informed business decisions through clear financial analysis. The ideal candidate brings deep knowledge of U.S. GAAP, strong operational discipline, and the ability to strengthen processes in a dynamic, growing environment.<br><br>Responsibilities:<br>• Direct day-to-day accounting operations, ensuring the general ledger is maintained accurately and in a timely manner.<br>• Lead monthly and annual close activities, coordinating reviews and resolving issues that could affect reporting accuracy.<br>• Prepare and oversee internal and external financial statements in accordance with U.S. GAAP and company standards.<br>• Develop budgets and forecasts, monitor performance against plans, and explain material variances to senior leadership.<br>• Establish, evaluate, and enhance internal control practices to support compliance and reduce financial risk, including SOX-related activities where applicable.<br>• Provide decision-support analysis and ad hoc reporting that translates financial results into actionable business insights.<br>• Partner with leadership to improve accounting workflows, documentation practices, and overall financial processes.<br>• Oversee the organization and retention of financial records, including document compilation, control, and scanning activities as needed.
We are looking for a Tax Staff team member to join a public accounting team in Pennsylvania. This position offers the opportunity to support a range of tax engagements, contribute to planning initiatives, and work closely with both firm leadership and clients. The ideal candidate brings hands-on experience with business tax filings and can manage complex assignments with accuracy and professionalism.<br><br>Responsibilities:<br>• Prepare and complete a variety of tax filings for business and individual clients, ensuring accuracy and timely submission.<br>• Partner with senior tax leaders to support the review of returns and address questions or revisions during the engagement process.<br>• Contribute to tax planning efforts by gathering relevant financial information and helping identify practical strategies for clients.<br>• Conduct technical research on tax matters to clarify filing positions and support compliance with current regulations.<br>• Communicate directly with clients to collect documentation, discuss tax matters, and participate in meetings as needed.<br>• Handle corporate and pass-through entity returns, including work related to Forms 1120S and 1065.<br>• Use tax software and spreadsheet tools to organize data, prepare workpapers, and maintain efficient workflow management.
We are looking for a Tax Preparer to join a detail-oriented services team for a long-term contract opportunity. This role centers on preparing individual tax filings during a busy seasonal period while helping maintain accuracy, organization, and timely submission of client returns. The position offers flexible part-time hours of approximately 20 to 30 per week, and strong performance may lead to continued work supporting additional accounting and tax-related needs.<br><br>Responsibilities:<br>• Collect and sort client tax records and financial materials to ensure each file is complete and ready for preparation.<br>• Prepare individual federal, state, and local income tax returns, with a primary emphasis on Form 1040 filings.<br>• Enter taxpayer information into tax software and verify that all details are accurate before submission.<br>• Examine source documents such as W-2s, 1099s, K-1s, and investment statements to support complete and compliant tax reporting.<br>• Coordinate with colleagues to clarify tax information, resolve questions, and keep return preparation moving efficiently.<br>• Provide assistance with extension-related filings and follow-up tax preparation tasks when required.<br>• Contribute to additional bookkeeping, business accounting, or business tax assignments if work continues beyond the core tax season period.
<p>We are looking for an experienced Senior Tax Accountant to join our client's public accounting team in Pennsylvania. This position is well suited for a tax specialist who can handle advanced return preparation, support financial reporting activities, and serve as a trusted contact for a diverse client base. The role offers broad exposure to closely held businesses, individual and entity taxation, and advisory-focused client work in a collaborative firm environment.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and review complex tax filings for corporations, pass-through entities, individuals, estates, and other applicable client structures while maintaining accuracy and timeliness.</p><p>• Work with client accounting records to identify needed adjustments, refine balances, and ensure books are properly aligned before tax work and reporting are finalized.</p><p>• Develop and revise financial statements in accordance with applicable regulatory guidance and firm standards.</p><p>• Examine operating agreements, loan terms, and related financial documents to determine reporting implications and calculate debt service coverage metrics when required.</p><p>• Oversee multiple engagements at once, set priorities effectively, and deliver completed work within established deadlines.</p><p>• Build strong client relationships by communicating clearly, resolving questions efficiently, and providing dependable day-to-day service.</p><p>• Support month-end and year-end close activities through journal entries, general ledger analysis, account reconciliations, and bank reconciliations as needed.</p><p>• Contribute to corporate tax compliance efforts, including federal, state, local, franchise, consolidated, and multi-state tax matters where applicable.</p>
We are looking for an experienced NOC Technician to join our team in Somerset, New Jersey. This long-term contract position offers the opportunity to work in a dynamic environment, ensuring the seamless operation of network systems and technologies. The ideal candidate will have a strong technical background and a proactive approach to problem-solving.<br><br>Responsibilities:<br>• Monitor and maintain network operations to ensure optimal performance and minimal downtime.<br>• Troubleshoot and resolve technical issues related to network systems and applications.<br>• Utilize Norton Utilities to manage and optimize Windows-based systems.<br>• Support Wireless Application Protocol (WAP) configurations and resolve connectivity challenges.<br>• Implement and maintain Wireless Personal Area Networks (WPAN) to meet operational requirements.<br>• Manage and oversee cable assemblies, ensuring proper installation and functionality.<br>• Collaborate with team members to identify and address potential system vulnerabilities.<br>• Provide detailed reports on network performance and incident resolutions.<br>• Assist in the development and deployment of new technologies to enhance system efficiency.
We are looking for an IT Technician to provide reliable front-line desktop support for end users in Watchung, New Jersey. This Long-term Contract opportunity is ideal for someone with hands-on Level 1 support experience who communicates clearly, resolves routine technical issues efficiently, and delivers strong in-person service. The role offers the chance to support daily IT operations while learning client-specific tools and processes through on-the-job training.<br><br>Responsibilities:<br>• Deliver first-line desktop and help desk support for hardware, software, and basic system issues affecting end users.<br>• Respond to service requests and incidents by documenting, tracking, and updating tickets through resolution.<br>• Troubleshoot Windows-based workstation problems, including login access, device setup, and common application errors.<br>• Provide hands-on assistance to employees with workstation, peripheral, and connectivity-related concerns.<br>• Support user account activities in Active Directory such as basic access updates and account-related assistance.<br>• Escalate more complex technical problems when needed while maintaining clear communication with users and internal teams.<br>• Assist with device deployment, workstation preparation, and general desktop maintenance as part of ongoing IT support operations.
<p>We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.</p><ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><strong>Responsibilities:</strong></p><ul><li>Manage complex calendars, scheduling, and meeting coordination.</li><li>Prepare correspondence, reports, presentations, and other business documents.</li><li>Coordinate travel arrangements, expense reports, and event planning.</li><li>Serve as a liaison between executives, internal teams, and external contacts.</li><li>Track deadlines, prioritize competing demands, and ensure timely follow-up on action items.</li><li>Assist with special projects and administrative initiatives as needed.</li><li>Utilize Excel and other Microsoft Office applications to create reports, spreadsheets, and presentations.</li></ul><p><br></p>
<p>Recruiter</p><p> The Recruiter will partner closely with leaders across the organization to identify talent needs, attract suitable candidates, and deliver a well-managed recruitment experience from initial outreach through onboarding. The ideal candidate is organized, communicative, and knowledgeable about recruitment practices and employment regulations.</p><p><br></p><p>Responsibilities:</p><p>• Lead end-to-end recruitment activities for open positions, from intake discussions through offer coordination and new employee onboarding.</p><p>• Partner with managers and supervisors to understand workforce plans, define role expectations, and prepare clear position profiles and selection criteria.</p><p>• Create and manage job advertisements across appropriate channels to improve visibility and attract suitable applicants.</p><p>• Identify talent through multiple sourcing approaches, including proactive search, networking, and pipeline development for both routine and high-volume recruitment needs.</p><p>• Coordinate interviews and participate in screening and selection discussions with leaders and other key stakeholders.</p><p>• Maintain recruitment practices that align with applicable federal, state, and local employment requirements as well as company guidelines.</p><p>• Build and sustain productive partnerships with external staffing firms and other recruiting resources.</p><p>• Represent the organization at job fairs, recruitment events, and community outreach activities to strengthen candidate engagement.</p><p>• Facilitate onboarding activities to support a smooth transition into the organization.</p>
We are looking for an AR Specialist to join a manufacturing organization in Bethlehem, Pennsylvania. This position supports day-to-day accounting operations by handling receivables, transaction entry, and financial record maintenance with a high degree of accuracy. The role works closely with internal teams to help keep billing, payment activity, and account documentation organized and up to date.<br><br>Responsibilities:<br>• Record invoices, receipts, payments, and other accounting activity in the financial system with accuracy and timeliness.<br>• Support both payable and receivable workflows, including preparing customer billing and helping apply incoming cash.<br>• Review purchasing and receiving documentation to align orders, deliveries, and supplier invoices before processing.<br>• Maintain current and accurate customer and vendor account information, including supporting files and financial records.<br>• Assist with account reconciliations, discrepancy research, and month-end close tasks to help ensure reliable reporting.<br>• Investigate billing, payment, and account variances and coordinate with internal partners to resolve issues promptly.<br>• Contribute to payment processing activities such as check runs and other scheduled disbursements.<br>• Provide administrative and accounting support to the finance team while partnering with purchasing, operations, and customer service on shared processes.
<p>Robert Half is partnering with a respected financial institution in the Allentown area seeking a friendly, detail-oriented <strong>Bank Teller</strong> to join their team. This is an excellent opportunity for someone with strong customer service, cash handling, and communication skills who enjoys helping customers and building relationships.</p><p><br></p><p>Responsibilities:</p><ul><li>Process customer transactions including deposits, withdrawals, transfers, loan payments, and check cashing</li><li>Accurately handle cash and balance cash drawers daily</li><li>Deliver exceptional customer service and assist with account inquiries</li><li>Promote bank products and services by identifying customer needs</li><li>Ensure compliance with banking regulations, policies, and procedures</li><li>Assist with opening and closing branch operations</li><li>Resolve customer concerns professionally and efficiently</li><li>Maintain accurate records and documentation</li></ul><p><br></p>
<p>We are looking for an experienced and highly organized Sr. Administrative Assistant to support senior leadership in a fast-moving pharmaceutical environment based in Madison, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who can manage shifting priorities, communicate with confidence, and keep executive operations running smoothly in a hybrid setting. The successful candidate will bring strong judgment, discretion, and a proactive approach to coordinating schedules, travel, meetings, and key administrative activities.</p><p><br></p><p>Responsibilities:</p><p>• Oversee complex executive calendars by scheduling appointments, resolving conflicts, and ensuring leaders are prepared for daily commitments.</p><p>• Arrange domestic and international travel plans, including transportation, lodging, itineraries, and related expense documentation.</p><p>• Create, format, and refine presentations, reports, correspondence, and other materials used by senior leadership.</p><p>• Coordinate leadership meetings, internal events, and corporate gatherings by managing logistics, materials, and follow-up communication.</p><p>• Process expense reports, invoices, and purchase requests while maintaining alignment with company policies and approval procedures.</p><p>• Anticipate administrative needs, respond quickly to urgent requests, and help executives stay focused on high-priority business matters.</p><p>• Handle sensitive business information with a high degree of confidentiality, professionalism, and sound judgment.</p><p>• Support special initiatives by tracking milestones, monitoring action items, and following through on deadlines with internal stakeholders.</p><p>• Work across departments to improve administrative workflows and strengthen day-to-day operational efficiency.</p>
<p>Accounts Payable Accountant (with a Dash of Accounts Receivable!):</p><p>Numbers your thing? Love keeping vendors happy, cash flowing, and accounts in balance? We have the perfect opportunity for an accounting professional who enjoys a little variety in their day!</p><p>We're looking for an Accounts Payable Accountant who can own the AP process while also supporting Accounts Receivable activities such as cash applications and collections. If you're organized, detail-oriented, and enjoy being a key player on a collaborative accounting team, we'd love to hear from you.</p><p><br></p><p>Why You'll Love This Opportunity:</p><ul><li>Stable and growing company</li><li>Supportive team environment</li><li>Opportunity to expand your accounting skill set across AP and AR functions</li><li>Competitive compensation and benefits</li><li>Make a meaningful impact on day-to-day financial operations</li></ul><p>What You'll Be Doing:</p><p>✅ Process high-volume vendor invoices accurately and efficiently</p><p>✅ Manage vendor payments and resolve invoice discrepancies</p><p>✅ Reconcile accounts and assist with month-end closing activities</p><p>✅ Post and apply customer payments to the appropriate accounts</p><p>✅ Research and resolve payment variances</p><p>✅ Support collections efforts through professional customer outreach and follow-up</p><p>✅ Maintain accurate accounting records and documentation</p><p>✅ Collaborate with internal departments to ensure smooth financial operations</p>
<p>Robert Half is looking for an Executive Assistant to provide high-level administrative support to senior leadership. This role is responsible for managing calendars, coordinating meetings and travel, handling confidential information, and supporting daily business operations. The ideal candidate is professional, organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage executive calendars, meetings, and appointments</li><li>Coordinate travel arrangements and prepare itineraries</li><li>Prepare and edit correspondence, reports, and presentations</li><li>Screen calls, emails, and other communications</li><li>Maintain files, records, and confidential documents</li><li>Organize meetings, take notes, and track follow-up items</li><li>Support senior leaders with administrative tasks and special projects</li><li>Handle expense reports and other administrative documentation</li><li>Serve as a point of contact for internal and external communication</li><li>Maintain a high level of professionalism and confidentiality</li></ul><p><br></p>
We are looking for an Accounting Clerk to support day-to-day financial operations in Kutztown, Pennsylvania. This role is well suited to someone who is organized, dependable, and comfortable handling invoice activity, payment tracking, and account documentation across multiple systems. The ideal candidate brings accounting support experience, strong attention to detail, and the ability to work both independently and collaboratively in a fast-paced environment.<br><br>Responsibilities:<br>• Manage routine accounts receivable and accounts payable activities, including entering transactions accurately and maintaining up-to-date financial records.<br>• Prepare, review, and process customer invoices while monitoring payment status and following up on outstanding balances as needed.<br>• Perform detailed data entry across accounting platforms and web-based portals to ensure records remain complete and accurate.<br>• Investigate billing questions, reconcile account discrepancies, and resolve issues by gathering information from available sources.<br>• Support collections efforts through timely communication, documentation, and tracking of open items.<br>• Use tools such as QuickBooks, Excel, and other office applications to organize financial information and generate needed reports.<br>• Coordinate with internal team members and external contacts to maintain smooth processing of customer transactions and account updates.
<p>We are looking for an experienced Credit / Collections Manager to lead credit risk and receivables activities for client in the Reading, PA area. This position combines strategic oversight with day-to-day leadership, helping the business protect cash flow, strengthen customer partnerships, and support profitable growth. The role works closely with sales, finance, customer service, and leadership teams to improve decision-making, resolve account issues, and streamline the broader credit-to-cash process.</p><p><br></p><p>Responsibilities:</p><p>• Direct the full customer credit lifecycle, from onboarding reviews and limit setting to ongoing account evaluation and approval decisions.</p><p>• Assess customer risk by reviewing financial performance, payment behavior, outside credit data, market conditions, and overall exposure to the business.</p><p>• Track receivable aging, delinquent balances, blocked transactions, and higher-risk accounts, then take prompt action to reduce exposure.</p><p>• Collaborate with commercial and operational stakeholders to make balanced credit decisions that support both risk control and customer needs.</p><p>• Prepare input for bad debt reserves, write-off recommendations, audit support, and management reporting related to receivables performance.</p><p>• Establish and maintain clear escalation paths, approval thresholds, and operating controls for credit risk and overdue account management.</p><p>• Handle challenging collection matters and negotiate workable payment solutions while preserving long-term customer relationships.</p><p>• Supervise, coach, and develop a small credit and collections team, providing guidance on complex account situations and risk assessments.</p><p>• Review the end-to-end order-to-cash process to identify inefficiencies, recurring issues, and opportunities to improve standardization, automation, analytics, and AI-enabled workflows.</p>
<p>Robert Half is seeking a polished and professional Executive Assistant to support senior leadership with a reputable local company. This role is ideal for experienced administrative professionals who excel in complex, fast-moving environments.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage executive calendars and meeting schedules</li><li>Coordinate travel arrangements and expense reporting</li><li>Prepare presentations, reports, and executive communications</li><li>Maintain confidentiality of sensitive information</li><li>Track projects and follow up on action items</li><li>Support leadership with strategic administrative initiatives</li></ul>
We are looking for a NOC Technician to support network operations and help maintain reliable system performance for a long-term contract opportunity in Somerset, New Jersey. This role is suited for someone who can monitor infrastructure activity, respond to service issues efficiently, and contribute to stable connectivity across wireless and cable-based environments. The ideal candidate brings hands-on technical knowledge, sound troubleshooting ability, and a proactive approach to operational support.<br><br>Responsibilities:<br>• Monitor network and system activity to identify outages, performance concerns, and service disruptions in a timely manner.<br>• Investigate alerts and operational incidents, perform initial troubleshooting, and escalate complex issues when needed.<br>• Support connectivity across wireless environments, including WAP and WPAN-related components, to help maintain dependable communications.<br>• Use diagnostic and maintenance utilities in Windows-based environments to assess system health and resolve technical problems.<br>• Assist with the setup, inspection, and validation of cable assemblies and related physical network connections.<br>• Document incidents, resolutions, and recurring issues to improve visibility and support continuous operational efficiency.<br>• Coordinate with internal technical teams to restore services quickly and minimize downtime for supported environments.
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced healthcare environment in Bridgewater, New Jersey. This Long-term Contract position focuses on delivering reliable technical assistance, resolving day-to-day hardware and software issues, and ensuring employees can work efficiently across Microsoft-based systems. The ideal candidate brings a strong customer-service mindset, practical troubleshooting ability, and hands-on experience supporting Windows environments and directory-based user administration.<br><br>Responsibilities:<br>• Provide front-line technical support for desktop, laptop, and workstation issues reported by employees across the organization.<br>• Diagnose and resolve problems related to Microsoft Windows operating systems, user access, and common business applications in a timely manner.<br>• Manage service desk requests by documenting incidents, prioritizing work, and following through to resolution with clear user communication.<br>• Support account-related tasks within Active Directory, including user access updates, password assistance, and basic administrative maintenance.<br>• Troubleshoot hardware, software, and peripheral issues to minimize downtime and restore normal operations quickly.<br>• Escalate complex incidents when needed and collaborate with other IT team members to ensure effective problem resolution.<br>• Maintain accurate records of support activity, recurring issues, and applied fixes to improve service consistency.<br>• Assist with setup, configuration, and ongoing support of Windows 10 devices for new and existing users.
<p>We are looking for a Customer Service Representative to support day-to-day customer interactions for a long-term contract opportunity in Bristol, PA. This position focuses on delivering prompt, attentive assistance by phone while accurately entering orders and resolving routine service questions. The ideal candidate is comfortable handling a steady volume of inbound and outbound communication and maintaining a positive experience for every customer.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with care and provide clear, timely assistance for service-related inquiries.</p><p>• Enter customer orders accurately into the appropriate system and verify key details to help ensure smooth processing.</p><p>• Place outbound calls as needed to confirm information, provide updates, or follow up on outstanding requests.</p><p>• Address customer concerns by identifying issues, explaining available solutions, and escalating more complex matters when appropriate.</p><p>• Maintain organized and accurate records of customer interactions, order activity, and follow-up actions.</p><p>• Work closely with internal teams to share relevant information and support efficient resolution of customer needs.</p>
<p>Robert Half is looking for a Customer Service Representative to support customers by answering questions, resolving issues, and providing helpful service. This role is responsible for handling customer inquiries, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate is professional, dependable, and able to communicate effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer customer calls, emails, and messages</li><li>Respond to questions about products, services, orders, or accounts</li><li>Resolve customer concerns in a professional and timely manner</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in company systems</li><li>Escalate more complex issues when needed</li><li>Follow up with customers to ensure resolution</li><li>Maintain accurate customer records</li><li>Provide support on special projects and administrative tasks as needed</li></ul><p><br></p>
<p>The Senior Manager, US Accounting is responsible for leading end‑to‑end accounting operations and ensuring the integrity, accuracy, and timeliness of financial information across the US business. This role oversees all aspects of the financial close process, directs internal reporting delivery, maintains a strong control environment, and partners across Finance and Operations to support informed decision-making. The Senior Manager is accountable for producing high‑quality outputs, implementing process improvements, and elevating the effectiveness of the accounting function.</p><p> </p><p><br></p><p><strong>Responsibilities</strong></p><p>· Oversee entity-level accounting for Americas entities, including general ledger oversight, account reconciliations, and review of financial results. </p><p>· Prepare monthly internal reporting of the P&L, balance sheet, and cash flow, including prior-period variance explanations, margin analysis, and executive commentary.</p><p>· Track and report KPIs to measure accounting performance, monitor progress toward objectives, and identify opportunities for improvement.</p><p>· Maintain GAAP-compliant accounting policies and documented SOPs, ensuring consistent application across entities.</p><p>· Oversee BlackLine administration, configuration, reconciliation workflows, and ongoing maintenance.</p><p>· Coordinate cross-functional initiatives with FP&A, Payroll, Finance Operations, Procurement, IT, and Operations, providing accounting guidance, defining clear ownership, and establishing regular collaboration checkpoints to support business initiatives and strengthen end-to-end process accuracy.</p><p>· Manage and mentor the accounting team, maintaining development plans, performance goals, competency assessments, and training plans.</p><p>· Modernize accounting and reporting workflows through AI integration by leveraging AI and emerging tools to reduce manual effort and accelerate analysis while maintaining appropriate judgment, review, and accountability.</p><p>· Manage ERP and reporting system enhancements, including requirements, user acceptance testing, rollout training, and accounting-cycle SOPs.</p><p>· Maintain audit-ready documentation and supporting evidence to facilitate external audit requests.</p>