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2 results for Ladata Entry in Bethesda, MD

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk I to support hotline and customer service operations for a local government organization in Baltimore, Maryland. This Contract position focuses on handling incoming inquiries, entering information accurately, coordinating appointments, and connecting callers with the appropriate internal staff or community resources. The ideal candidate will bring strong communication skills, sound judgment, and a commitment to maintaining accurate records and confidentiality in a fast-paced service environment. Responsibilities: • Manage hotline activities by following established service procedures and responding to inbound calls in a timely manner. • Enter caller and client information into the organization’s database with a high level of accuracy and attention to detail. • Coordinate and schedule client appointments within the system while ensuring records are updated correctly. • Direct calls to appropriate clinic personnel based on the nature of the inquiry or service need. • Escalate service issues, complaints, or sensitive concerns to supervisory staff when further review is required. • Share general program information and connect individuals with relevant health or social service agencies. • Organize and maintain reports, records, and related files to support daily operations and documentation needs. • Safeguard confidential information by handling all data and communications in accordance with privacy expectations. • Assist with additional administrative or customer service tasks as needed to support the team. • Support inbound and outbound communication activities related to appointments, follow-up, and service coordination.
2026-07-22T00:00:00Z

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17 USD / Hourly
We are looking for a Data Entry Clerk I to support hotline and client service operations for a local government organization. This long-term contract position is ideal for someone who is organized, communicates clearly, and can manage high-volume information intake with accuracy and discretion. The person in this role will help ensure callers receive timely assistance, appointments are arranged properly, and records are maintained in a secure and reliable manner. Responsibilities: • Handle incoming hotline interactions by following established service procedures and documenting information accurately in the database. • Enter client details, service-related information, and other required records with a high level of precision and completeness. • Coordinate and schedule client appointments within the system while confirming information is recorded correctly. • Direct calls to appropriate personnel when issues require additional support or specialized assistance. • Escalate customer concerns, complaints, or sensitive matters to the supervisor in a timely and effective manner. • Share general program information and connect callers with relevant health or social service resources as appropriate. • Organize and maintain reports, files, and supporting documentation to promote accurate recordkeeping. • Protect confidential information by handling all client and organizational data with discretion and in accordance with established guidelines. • Perform other related administrative and support duties as needed to assist daily operations.
2026-07-23T00:00:00Z