We are looking for an Account Manager to lead client growth and strengthen long-term partnerships within our organization. This permanent role combines revenue ownership with team leadership, guiding efforts across new business development, client onboarding, ongoing engagement, and renewals. The ideal candidate brings a strategic mindset, strong relationship-building skills, and the ability to help teams deliver a high-quality experience that supports retention and sustainable growth.<br><br>Responsibilities:<br>• Direct and support a team focused on winning new business, launching client relationships successfully, maintaining active engagement, and securing renewals.<br>• Manage segment performance by tracking revenue results, monitoring pipeline activity, preparing forecasts, and driving progress toward established targets.<br>• Shape client engagement plans that encourage continued participation, strengthen satisfaction, and increase long-term account value.<br>• Lead consultative discussions with senior decision-makers to identify business needs and align solutions that address their goals.<br>• Work closely with internal partners to refine programs, enhance communications, and develop strategies tailored to the assigned market segment.<br>• Oversee hiring efforts, onboard new team members effectively, and provide coaching that builds capability and consistent performance.<br>• Ensure a seamless customer journey by aligning sales and account management activities around service quality and responsiveness.