<p>We are looking for a Service Operations Coordinator to join our team in the Marlborough, MA area. In this role, you will help keep service activities running smoothly by managing quotes, orders, billing-related tasks, and customer payment processing. This position works closely with service teams and customers to support parts coordination, maintain accurate records, and deliver responsive service throughout the order and payment cycle.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage service-related quotations, customer orders, and billing documentation with accuracy and timeliness.</p><p>• Enter and apply customer payments in company systems to support order release and service fulfillment.</p><p>• Respond to customer questions regarding pricing, invoices, parts availability, and expected delivery timelines.</p><p>• Coordinate the movement of service parts and assist internal teams with updates needed to complete service requests.</p><p>• Track field part usage and maintain organized records to support operational visibility and planning.</p><p>• Share service updates with customers when needed, including warranty-related information and completed documentation.</p><p>• Follow established quality and compliance procedures aligned with applicable internal standards and regulated requirements.</p><p>• Contribute to workflow improvements that increase efficiency across service operations and related administrative processes.</p><p>• Keep required training current and provide general support to the broader service organization as business needs evolve.</p>
<p>Robert Half is recruiting for a Customer Service Specialist role with a rapidly growing manufacturing client in the Wilmington area. This is a permanent role, joining an already established team, with lots of growth opportunity.</p><p><br></p><p>Our client is looking for a customer service candidate with at least 1-2 years of professional business to business experience. A Bachelor's degree is preferred but not required. </p><p><br></p><p>Responsibilities include preparing quotes, processing orders, and answering more technical questions as needed. This is NOT a call center role; it's a far more strategic customer service function. </p><p><br></p><p>If interested in, and qualified for the Customer Service Specialist role, please apply ASAP. I'm scheduling interviews soon!</p>
<p>We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.</p><p>• Prepare pricing quotes and related customer documentation within expected turnaround times.</p><p>• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.</p><p>• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.</p><p>• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.</p><p>• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.</p><p>• Review inventory information and customer demand activity to help address availability questions and order status concerns.</p><p>• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.</p><p>• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned</p>
<p>We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.</p><p>• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.</p><p>• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.</p><p>• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.</p><p>• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.</p><p>• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.</p><p>• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.</p><p>• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.</p><p>• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 </u></em></strong></p><p><strong><em><u>**This role is 100% in office M-F 8-5** </u></em></strong></p><p><br></p><p><br></p>
We are looking for a Customer Service Representative to join a busy on-site team on a contract basis with the potential to become a longer-term opportunity. This role is ideal for someone who brings an approachable communication style and enjoys supporting customers in a structured office setting. You will handle day-to-day customer interactions, assist with orders, and help create a positive experience for clients while working closely with an efficient team.<br><br>Responsibilities:<br>• Respond to inbound customer inquiries by phone and provide accurate, timely assistance with products, services, and account-related questions.<br>• Enter and update customer orders carefully in internal systems, ensuring information is complete and correct.<br>• Support inside customer service activities by coordinating with team members to resolve issues and maintain smooth daily operations.<br>• Make outbound calls when needed to follow up on customer requests, clarify order details, or provide service updates.<br>• Maintain a courteous and attentive presence in every interaction to deliver a strong customer experience.<br>• Track customer concerns and escalate more complex matters appropriately to help ensure prompt resolution.<br>• Contribute to an organized office environment while adapting to a fast-paced, team-oriented workplace.<br>• Build product and process knowledge over time to support customers effectively and prepare for possible growth into future sales-focused opportunities.
<p>We are looking for a Customer Service Representative to support patient-facing operations across urgent care and outpatient laboratory settings in Nashua, NH. This Long-term Contract opportunity is ideal for someone who enjoys helping patients, managing front-end access tasks, and working in a fast-paced healthcare environment. The role includes a rotating schedule that may involve weekdays, alternating weekends, and on-call coverage after training. Candidates with customer service experience and familiarity with healthcare registration systems will be well positioned for success.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors professionally, creating a positive first impression in urgent care and outpatient lab environments.</p><p>• Complete registration activities accurately, including demographic updates, insurance verification, and collection of required intake information.</p><p>• Coordinate patient access workflows by confirming eligibility, securing authorizations when needed, and supporting benefit-related inquiries.</p><p>• Respond to inbound phone calls and patient questions with professionalism, clarity, and a service-oriented approach.</p><p>• Use electronic health record and patient access platforms to document activity, maintain records, and support efficient scheduling and check-in processes.</p><p>• Assist with billing-related intake tasks by ensuring account information is complete and aligned with organizational standards.</p><p>• Support rotating coverage needs, including alternating weekend schedules and on-call responsibilities following training.</p><p>• Work collaboratively with clinical and administrative teams to maintain smooth patient flow and timely service delivery.</p>
We are looking for a Customer Service Representative to join Harbor Sweets in Salem, Massachusetts for an onsite Contract position supporting the team during the busy holiday season. This role is ideal for someone who enjoys helping customers, managing order details accurately, and contributing to a collaborative office environment. You will handle incoming inquiries, process orders in Shopify, and support daily customer service operations with professionalism and efficiency.<br><br>Responsibilities:<br>• Process customer purchases and updates accurately in Shopify while maintaining organized order records.<br>• Respond to inbound calls and customer inquiries in a courteous, timely, and solution-focused manner.<br>• Provide support for order-related questions, including status updates, product details, and general assistance.<br>• Make outbound calls when needed to clarify order information or resolve customer concerns.<br>• Use Microsoft Office tools to track information, manage basic documentation, and support administrative tasks.<br>• Work closely with a small onsite team to help maintain smooth day-to-day customer service operations.<br>• Deliver a positive customer experience during a high-volume seasonal period while balancing multiple priorities.
<p>We are looking for a proactive Member Services Coordinator/Admin Assistant to support daily member service activities and front office operations. This role combines administrative coordination, customer support, and data management to help keep member records, communications, and event logistics organized and accurate. The ideal candidate brings a service-focused mindset, strong attention to detail, and the flexibility to assist across multiple office functions in a collaborative team environment. This rle is in the greater MIlfrod MA area and is 100% in office. </p><p><br></p><p>Responsibilities:</p><p>• Guide new members through the onboarding process and help create a positive, well-organized introduction to the organization.</p><p>• Keep member-facing documents, website content, and communications current by coordinating updates from internal teams and external partners.</p><p>• Enter and maintain product and membership data, ensuring records, categories, and status details remain accurate in internal systems.</p><p>• Support members with service-related requests, including assistance with backorder cancellation needs and other account updates.</p><p>• Prepare reports related to promotions and data entry activities to support tracking, review, and process improvement efforts.</p><p>• Coordinate logistics for member events, shows, meetings, training sessions, and board gatherings, including ordering materials and supplies as needed.</p><p>• Manage front desk and reception responsibilities by greeting visitors, handling incoming deliveries, and maintaining an organized office presence.</p><p>• Update the shared office calendar and assist with general administrative tasks such as supply ordering and keeping common areas organized and stocked.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out to me directly! Eric Lebow 508-205-2127 </u></em></strong></p>
We are looking for an experienced Workflow Coordinator to support an office in Boston, Massachusetts through a Long-term Contract assignment. This position blends front-desk hospitality with administrative service support, making it ideal for someone who is comfortable in a client-facing environment and takes pride in delivering an organized, high-touch experience. The role works closely with office leadership and meeting hosts to ensure visitors, employees, and conference spaces are supported efficiently throughout the day.<br><br>Responsibilities:<br>• Welcome visitors and employees at the front desk, answer incoming calls, and provide a courteous first point of contact for the office.<br>• Prepare conference rooms for meetings by arranging materials, confirming room readiness, and ensuring spaces are presented appropriately.<br>• Support meeting logistics by coordinating basic setup needs and placing food or refreshments when requested.<br>• Assist with document handling tasks such as scanning, printing, and related office support activities using standard business equipment.<br>• Monitor shared office areas and help maintain a smooth day-to-day experience aligned with a service-focused workplace.<br>• Partner with remote management and onsite support contacts to learn procedures, follow service expectations, and adapt to office needs.<br>• Provide occasional early-morning assistance for scheduled events or depositions when advance notice is given.<br>• Contribute flexible administrative support as the office continues to build and refine local service operations.