We are looking for a Collections Specialist to support business-to-business accounts receivable activities for a growing team in Independence, Ohio. This contract opportunity with permanent potential is ideal for someone who is confident communicating with customers, managing outstanding balances, and keeping account records accurate and up to date. The role combines direct collection efforts with administrative follow-through to help maintain healthy cash flow and strong customer account management.<br><br>Responsibilities:<br>• Manage business-to-business collection efforts by contacting customers regarding past-due balances and working toward timely resolution.<br>• Maintain accurate customer account details by reviewing and updating records as needed.<br>• Track purchase order status and follow up with customers to obtain, confirm, or clarify outstanding PO information.<br>• Monitor open receivables and document collection activity, customer responses, and payment commitments.<br>• Partner with internal stakeholders to address billing questions and resolve account issues that may delay payment.<br>• Use company systems and tools to review account activity, record updates, and support daily collections workflows.<br>• Prioritize a high-volume workload while meeting deadlines and maintaining consistent follow-up with assigned accounts.
<p>Our team is seeking a skilled Collections Specialist for a contract opportunity in Akron, Ohio. The Collections Specialist will be responsible for managing high-volume collections and fostering strong client relationships within the manufacturing and distribution industry. This role is ideal for detail-oriented professionals with excellent communication abilities who thrive in a dynamic, collaborative environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage a high volume of collections activities accurately and efficiently, ensuring adherence to established processes.</li><li>Build and maintain positive client relationships to encourage timely payment and future collaboration.</li><li>Communicate professionally and clearly with clients and internal stakeholders via email, phone, and written correspondence.</li><li>Review and analyze customer accounts, monitor payment status, and resolve inconsistencies in a timely manner.</li><li>Collaborate cross-functionally with vendors and internal departments to effectively manage billing and collection processes.</li><li>Utilize Microsoft Excel to track collection data, monitor outstanding balances, and generate reporting as needed.</li><li>Oversee credit terms and ensure customer compliance with company policies and procedures.</li><li>Respond promptly to customer inquiries regarding account or payment issues, ensuring client satisfaction.</li><li>Apply best practices in collections strategies to align with manufacturing and distribution industry standards.</li></ul><p><br></p>
We are looking for a Collections Specialist to support a manufacturing organization in Middleburg Heights, Ohio through a long-term contract assignment. This in-office role focuses on managing receivables, maintaining consistent communication with customers, and helping improve cash flow through timely follow-up on outstanding balances. The position will begin with a strong emphasis on outbound collection calls ahead of fiscal year-end, making it ideal for someone who is organized, confident, and comfortable working in a fast-paced environment.<br><br>Responsibilities:<br>• Contact commercial and consumer accounts to follow up on past-due invoices and secure timely payment commitments.<br>• Review aging reports and account details to prioritize collection activity and reduce outstanding receivables.<br>• Document customer conversations, payment arrangements, and collection progress accurately in internal records.<br>• Investigate billing concerns and coordinate with internal teams to resolve issues that may delay payment.<br>• Perform high-volume outbound calls, especially during the initial phase of the assignment leading up to fiscal year-end.<br>• Use Excel formulas and related tools to track account status, analyze trends, and support reporting needs.<br>• Maintain attentive customer interactions while balancing collection goals with service expectations.<br>• Assist with ongoing accounts receivable and collection activities in support of team coverage during an extended leave.<br>• Contribute to a smooth handoff of account updates and collection status if the role transitions into a longer-term opportunity.
<p>We are looking for a dedicated Collections Specialist to join our team in Cleveland, Ohio. In this role, you will focus on managing accounts receivable and collections processes, ensuring timely payments, and maintaining strong relationships with clients and internal teams. This position is ideal for someone comfortable working with a diverse clientele and handling high-volume collections in a fast-paced environment. The ideal candidate must have a strong background in tougher collections and have strong communication skills. </p><p><br></p><p>Responsibilities:</p><p>• Handle business-to-business collections, interacting primarily with subcontractors and general contractors.</p><p>• Oversee the entire collections process, from initial invoicing to receipt of payments.</p><p>• Conduct regular collection calls with accounts that are overdue or at risk of exceeding credit limits.</p><p>• Prepare and issue collection letters, lien notices, and collaborate with management on bad debt recovery.</p><p>• Evaluate credit requests by reviewing reports, references, and conducting independent research.</p><p>• Obtain necessary information for new account applications and ensure credit files are up to date.</p><p>• Generate and distribute aging reports for accounts receivable, providing insights to management and sales teams.</p><p>• Build and maintain effective working relationships with internal departments, including sales and HR.</p><p>• Develop external partnerships with customers, third-party agencies, and legal representatives.</p><p>• Support accounts receivable tasks under the guidance of the department manager.</p><p><br></p><p><br></p><p>They do offer a full benefits package; medical, dental, vision, 401K match, paid holidays, PTO, and growth!</p>