Results for Customer Service Manager Jobs in Beachwood, OH

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Customer Service Representative

Painesville, OH
onsite
Temporary / Contract
21 - 23 USD / Hourly
We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care. Responsibilities:• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.• Provide customers with updates on order status, product information, and general service-related questions.• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.• Review information carefully to minimize errors and help maintain high service standards across each interaction.
2026-10-16T00:00:00Z

Bilingual Customer Service Representative

Lorain, OH
onsite
Temporary to Hire
17.1 - 18 USD / Hourly
We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment. Responsibilities:• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.• Enter and update case or client information in internal systems with a high level of precision and attention to detail.• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.• Participate in training activities and follow established procedures to support consistent service delivery across the office.
2026-10-19T00:00:00Z

Supply Chain Manager

Aurora, OH
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a Supply Chain Manager to lead inventory strategy and warehouse performance for our Aurora, Ohio operation. This role focuses on balancing product availability, operational efficiency, and service expectations through strong planning, analysis, and cross-functional coordination. The ideal candidate will use data to guide decisions, improve replenishment processes, and drive measurable gains across supply chain activities. Responsibilities: • Shape inventory control standards by setting stocking guidelines, service goals, and replenishment approaches that support business needs. • Track key inventory metrics such as availability, turnover, aging, and fulfillment performance, then recommend actions to improve results. • Work closely with sales and purchasing partners to review demand behavior and position inventory more effectively. • Strengthen inventory accuracy through structured counting programs, issue investigation, and sustainable corrective measures. • Reduce slow-moving and obsolete stock while protecting customer commitments and target service levels. • Collaborate with warehouse and distribution leaders to improve space usage, item placement, picking flow, and overall material movement. • Lead continuous improvement efforts aimed at increasing throughput, productivity, and labor efficiency across warehouse operations. • Use system data and analytics tools to refine slotting, replenishment, and planning processes, while supporting enhancements to inventory and warehouse systems. • Participate in planning reviews and lead supply chain projects from initial assessment through execution, promoting accountability and data-driven decision-making. • Coach team members and encourage a collaborative, high-performance environment across supply chain functions.
2026-09-21T00:00:00Z

3 results for Customer Service Manager in Beachwood, OH