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3 results for Help Desk Analyst Iii in Bayport, MN
- Eden Prairie, MN
- onsite
- Temporary / Contract
- 25 - 31 USD / Hourly
- <p>We are looking for a Help Desk Analyst to join an onsite support team. This position is ideal for someone who enjoys resolving technical issues, supporting a large user population, and contributing to a fast-moving service environment. The role will focus on end-user support, device preparation, and ticket-based troubleshooting while helping strengthen service quality across the IT organization.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line technical assistance for hardware, software, and access-related issues submitted through calls and service desk tickets.</p><p>• Prepare and deploy laptops using Microsoft Autopilot, ensuring devices are configured accurately for end users.</p><p>• Support Windows 10/11 environments by diagnosing common desktop issues and restoring user productivity efficiently.</p><p>• Troubleshoot account and identity concerns involving Azure Active Directory and related access tools.</p><p>• Document incidents, resolutions, and recurring problems clearly to improve team knowledge resources and support consistency.</p><p>• Assist with application rollouts and other IT service changes by addressing user questions and resolving adoption issues.</p><p>• Collaborate with internal service desk and field support teams to escalate complex problems and maintain service levels.</p><p>• Deliver onsite support five days per week while managing ticket volume in a high-demand, customer-facing environment.</p>
- 2026-06-04T00:00:00Z
- Anoka, MN
- onsite
- Temporary / Contract
- 23.75 - 27.5 USD / Hourly
- <p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
- 2026-05-27T00:00:00Z
- Minneapolis, MN
- remote
- Temporary / Contract
- 52.25 - 60.5 USD / Hourly
- <p>We are looking for an experienced Claims Data Analyst to support healthcare testing initiatives for a Long-term Contract opportunity based in Minneapolis, Minnesota. In this role, you will contribute to test planning and execution activities with a strong emphasis on claims comparison efforts within a structured enterprise environment. This position is fully remote opportunity.</p><p><br></p><p>Responsibilities:</p><ul><li>Drive the execution and continuous improvement of client implementation testing capabilities, including Claims Compare, End‑to‑End (E2E), and Claims Extract testing, to ensure implementation readiness prior to go‑live</li><li>Execute client and internal testing activities by researching and validating against client source‑of‑truth (SOT) documents, designing, and maintaining test scenarios, and identifying configuration gaps, defects, and implementation risks prior to production go‑live</li><li>Partner cross‑functionally with OptumRx business, operations, and technology teams to plan, coordinate, and support testing activities, enabling timely decision‑making and issue resolution</li><li>Present client test templates, scenarios, and testing approach, and review and walk through testing results with clients and internal stakeholders to support understanding, validation, and resolution of findings</li><li>Develop, maintain, and govern business test artifacts, including test scenarios, SOPs, client test manuals, templates, and playbooks supporting functional and end‑to‑end testing</li><li>Apply and continue to develop strong knowledge of OptumRx systems, applications, and benefit configuration to support accurate test execution, result analysis, and validation of client implementations</li><li>Identify and drive process improvement, standardization, and automation opportunities to increase testing efficiency, scalability, and overall client experience</li></ul><p><br></p>
- 2026-06-08T00:00:00Z