<p>We are looking for a skilled Help Desk Analyst to provide technical support and assistance to customers encountering issues with software, hardware, or computer systems. Your expertise will be essential in diagnosing problems, offering solutions, and ensuring customer satisfaction through effective communication and technical proficiency.</p><p><br></p><p>Responsibilities:</p><p>• Train team members on diagnostic techniques and troubleshooting methods to enhance technical knowledge.</p><p>• Create, update, and refine training manuals and knowledge articles for software and hardware systems.</p><p>• Identify and resolve system errors through detailed analysis and technical expertise.</p><p>• Maintain regular communication with customers to ensure issues are fully resolved and satisfaction is achieved.</p><p>• Install, update, and configure software to address technical problems and improve system functionality.</p><p>• Utilize remote access tools to diagnose and fix software or hardware issues efficiently.</p><p>• Collaborate with other departments to align technical solutions with customer needs.</p><p>• Document and track issues using ServiceNow to streamline resolution processes.</p><p>• Provide timely responses to customer inquiries and offer guidance on system usage.</p><p>• Evaluate and recommend improvements for technical support processes to enhance service delivery.</p>
<p><strong>Are you passionate about Salesforce and eager to apply your expertise to solve technical challenges?</strong> We’re looking for a skilled professional to join our dynamic support team. We are looking for someone who understands how Salesforce functions behind the scenes and can support a product that uses Salesforce as its core platform. In this role, you’ll provide advanced Salesforce CRM application support, troubleshoot complex issues, and help optimize workflows for a large user base. If you thrive in a fast-paced environment and enjoy delivering exceptional customer experiences, this could be the perfect opportunity for you.</p><p><strong>What You’ll Do</strong></p><p>• Provide technical support for Salesforce and integrated platforms via phone, Microsoft Teams, and ServiceNow</p><p>• Troubleshoot issues related to Salesforce permissions, integrations, workflows, and custom objects</p><p>• Manage user and license administration for a Salesforce organization with 1,000+ users, including setup/deactivation, roles, profiles, public groups, and permission sets</p><p>• Use tools like Apsona, Data Loader, and Workbench to import, update, and export data</p><p>• Support Salesforce Service Cloud features including case management and automation processes</p><p>• Investigate and resolve API-related issues using tools like Postman to simulate calls and validate data transactions</p><p>• Collaborate with internal teams to improve workflows, reduce repetitive tasks, and enhance system efficiency</p><p><br></p><p><strong>Interested?</strong></p><p>Please contact Sally Lander at 612.249.0254 or submit resumes to sally.lander@roberthalf.(com) to learn more.</p>
<p>We are looking for a dedicated and detail-oriented Middle Office Analyst/Manager to join our dynamic team in Minneapolis, Minnesota. In this role, you will play a pivotal role in transaction management within the financial services industry, primarily focusing on real estate debt transactions. The ideal candidate will thrive in a fast-paced environment, balancing multiple priorities while demonstrating exceptional organizational and problem-solving skills.</p><p> </p><p>Responsibilities:</p><p>• Oversee the due diligence and loan acquisition processes by coordinating with vendors and external parties.</p><p>• Ensure seamless execution of transactions independently while adhering to high standards of organization and accuracy.</p><p>• Manage all aspects of transaction logistics, including vendor timelines, risk assessments, and counterparty communication.</p><p>• Collaborate with internal finance teams to address liquidity requirements for loan closings.</p><p>• Supervise third-party loan valuation processes associated with acquisitions.</p><p>• Facilitate the post-closing process to ensure accurate onboarding of loans into the internal database.</p><p>• Partner with internal teams and affiliates to review and approve draw requests and capital calls.</p><p>• Provide support leadership on various initiatives and ad hoc projects as needed.</p>
<p>We are looking for an experienced Technical Support Analyst to join our team on a contract basis. In this role, you will provide technical assistance and support across two locations, ensuring smooth operation and resolution of IT-related issues. This position requires a proactive individual with strong problem-solving skills and expertise in Apple devices and systems.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier I helpdesk support to users across two sites, addressing technical issues promptly and effectively.</p><p>• Diagnose and troubleshoot hardware, software, environmental, and user-related problems, collaborating with vendors when necessary.</p><p>• Conduct research on unresolved issues and propose solutions to improve user experience.</p><p>• Manage device lifecycles, including acquisition, deployment, collection, erasure, and sale.</p><p>• Perform repair and maintenance tasks for various equipment and technical services, such as printers.</p><p>• Create and update documentation for procedures and practices to ensure consistency and efficiency.</p><p>• Promote the continuous enhancement of technology support processes.</p><p>• Handle additional duties as needed to support the IT team and organizational goals.</p>
<p>We are looking for an experienced IT Infrastructure Manager to oversee and support the technology systems across multiple locations. This role focuses on managing IT operations, ensuring system stability, and driving alignment between technology solutions and business goals. The ideal candidate will lead a team, collaborate with business leaders, and maintain a robust IT infrastructure to support critical operations.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and support IT systems, including networks, servers, enterprise applications, and backups, ensuring seamless operations.</p><p>• Lead and mentor a small team of IT professionals, providing guidance and handling escalations when necessary.</p><p>• Develop and enforce IT policies, procedures, and standards to ensure compliance and system security.</p><p>• Manage vendor relationships and oversee contracts, licensing, and service agreements to optimize costs and standardize operations.</p><p>• Collaborate with business leaders to assess technology needs and implement scalable solutions.</p><p>• Execute day-to-day IT tasks such as system maintenance, troubleshooting, user support, and incident resolution.</p><p>• Maintain an IT infrastructure roadmap, including lifecycle management of hardware, software, and end-user devices.</p><p>• Coordinate on-call coverage, oversee after-hours maintenance, and ensure prompt resolution of critical incidents.</p><p>• Partner with third-party providers to balance internal staffing and outsourced services effectively.</p><p>• Conduct performance evaluations, staff coaching, and regular one-on-one meetings to foster team growth.</p>
We are looking for an experienced Senior Financial Analyst to join our team in Robbinsdale, Minnesota. This role focuses on Oracle EPM Cloud administration and development, while also supporting financial analysis and planning initiatives. The position offers a hybrid remote work environment and the opportunity to collaborate with operational leaders to enhance financial systems and reporting capabilities.<br><br>Responsibilities:<br>• Administer and develop Oracle EPM Cloud applications to optimize financial planning and analysis processes.<br>• Collaborate with operational leaders to refine planning workflows and reporting structures.<br>• Conduct financial modeling, variance analysis, and ad hoc financial evaluations.<br>• Enhance data visualization and reporting systems to align with organizational goals.<br>• Support the implementation of strategic financial initiatives and system upgrades.<br>• Analyze complex financial data to identify trends and provide actionable insights.<br>• Assist in preparing accurate forecasts and budgets to support business objectives.<br>• Utilize tools such as Excel, Smart View, and Oracle EPM for effective financial reporting.<br>• Ensure compliance with healthcare industry standards and regulations in financial processes.<br>• Provide technical expertise and training to team members on Oracle EPM applications.
<p>We are looking for a detail-oriented Pricing Analyst to join a team in Arden Hills, Minnesota. In this role, you will be responsible for analyzing and managing rebate contracts and administrative fees to ensure compliance and accuracy. This is a long-term contract position that offers the opportunity to collaborate across departments and contribute to critical business operations.</p><p><br></p><p>Responsibilities:</p><p>• Conduct in-depth analyses of customer rebate contracts to evaluate performance and compliance.</p><p>• Ensure timely processing, settlement, and payment of rebates and administrative fees.</p><p>• Collaborate with cross-functional teams to address questions related to contract language, setup, or customer requirements.</p><p>• Maintain a comprehensive understanding of contract terms to meet all obligations accurately and on schedule.</p><p>• Provide regular communications to customers regarding market share and rebate payments.</p><p>• Support the principal analyst by assisting with workload management and ad hoc requests.</p><p>• Utilize revenue management systems to manage reporting and payment processes efficiently.</p><p>• Identify opportunities for process optimization and implement improvements in administrative workflows.</p><p>• Monitor and resolve rebate or administrative fee issues by partnering with internal teams.</p><p>• Ensure data integrity and compliance by adhering to standard operating procedures and best practices.</p>
We are looking for an experienced Benefits Analyst to join our team in New Brighton, Minnesota. This Contract to permanent position offers an excellent opportunity to contribute to the efficient management of benefits operations, audits, billing, and compliance processes. The ideal candidate will have a strong background in benefits administration, leave management, and vendor coordination, with a commitment to delivering exceptional service.<br><br>Responsibilities:<br>• Conduct regular audits of eligibility, deductions, and retroactivity, resolving exceptions and recommending preventive measures.<br>• Monitor file feeds and exception queues, collaborating with payroll teams to resolve discrepancies efficiently.<br>• Reconcile monthly vendor invoices, addressing variances and securing credits or adjustments as needed.<br>• Maintain comprehensive billing calendars and prepare accrual inputs and variance reports for financial teams.<br>• Coordinate leave and disability intake processes, confirming eligibility and tracking return-to-work milestones.<br>• Support annual enrollment activities, including configuration testing, communication logistics, and post-enrollment cleanup.<br>• Process life event changes and corrections, addressing teammate inquiries with accuracy and professionalism.<br>• Prepare meeting notes, vendor documentation, and action logs while maintaining organized records in shared repositories.<br>• Assist in compliance efforts by maintaining standard operating procedures and evidence logs, as well as supporting audit and filing activities.<br>• Uphold data security standards and ensure adherence to company policies.
<p>We are looking for a motivated and detail-oriented Financial Analyst - Entry Level to join a team in Roseville, Minnesota. This role will focus on supporting middle-office operations for alternative investment vehicles such as private equity, private credit, and hedge funds. As a Contract to permanent position, this opportunity is ideal for individuals seeking to develop their expertise in financial operations and alternative investments in a fast-paced, <strong><u>in-office environment</u></strong>.</p><p><br></p><p>Responsibilities:</p><p>• Process and monitor capital calls, distributions, and cash transactions accurately.</p><p>• Maintain comprehensive records, schedules, and documentation related to investments.</p><p>• Reconcile investment data across custodians, administrators, and internal systems.</p><p>• Assist with updating valuations and preparing periodic financial reports.</p><p>• Organize and track fund notices, statements, and communications from managers.</p><p>• Support audit, tax, and reporting requirements with detailed documentation.</p><p>• Contribute to the documentation and improvement of operational processes and controls.</p>
We are looking for an experienced Senior Benefits Analyst to join our team in New Brighton, Minnesota. This role offers the opportunity to work in a dynamic service industry environment, where you will play a key part in managing benefits operations and strategies for a large, multi-state workforce. As a Contract to permanent position, this role provides the potential for long-term career growth while contributing to critical organizational objectives.<br><br>Responsibilities:<br>• Ensure the accuracy of eligibility and deduction processes across benefits administration platforms, addressing file feed issues and conducting root cause analysis.<br>• Generate, reconcile, and analyze audits, reports, and dashboards related to eligibility, billing, grievances, and organizational metrics.<br>• Collaborate on the planning and execution of Annual Enrollment, including preparation of materials and smooth implementation.<br>• Support configuration and validation tasks for Annual Enrollment, working closely with the Benefits Manager to ensure successful execution.<br>• Manage vendor relationships for health and wellness programs, tracking service level agreements and ensuring compliance with plan governance standards.<br>• Coordinate contract reviews and manage repositories for assigned vendors, ensuring alignment with legal and business requirements.<br>• Handle complex invoice reconciliation processes, including credits, adjustments, and financial variance analysis in partnership with the finance team.<br>• Lead benefits-related due diligence for mergers and acquisitions, including data collection, plan comparisons, and cost modeling.<br>• Develop and execute change communication strategies for acquisitions and monitor post-close stabilization metrics.<br>• Address escalated team member issues related to enrollment, coverage, claims, and leaves with precision and care, while mentoring entry level analysts on best practices.
<p><strong><em>*This position is only open to CURRENT residents of Minnesota.*</em></strong></p><p><br></p><p>We are looking for an experienced Senior Compensation Analyst to join our team in Mendota Heights, Minnesota. In this role, you will play a critical part in designing, administering, and evaluating compensation programs to ensure market competitiveness and alignment with organizational goals. Your expertise will help guide decision-making, streamline processes, and ensure compliance with regulatory standards.</p><p><br></p><p>Responsibilities:</p><p>• Design, implement, and manage compensation programs, including base pay, bonuses, sales incentives, and equity plans, to maintain market competitiveness.</p><p>• Analyze labor market data and trends to recommend enhancements to compensation plans and strategies.</p><p>• Provide consultation to stakeholders, including Talent Acquisition and business leaders, to address inquiries, align programs with organizational goals, and develop solutions.</p><p>• Conduct job evaluations to ensure internal equity and appropriate pay grade assignments based on organizational structures.</p><p>• Lead the annual compensation cycle, managing merit increases, bonus programs, and long-term incentives through effective project planning and collaboration.</p><p>• Create communication materials and tools to enhance understanding and engagement with compensation programs across the organization.</p><p>• Develop and refine internal workflows and reporting processes to improve efficiency while ensuring compliance with regulations and company policies.</p><p>• Maintain compliance with state and federal regulations governing compensation programs, partnering with legal teams to adapt to legislative changes.</p><p>• Support audits by providing timely documentation and ensuring adherence to company policies and regulatory requirements.</p><p>• Manage and contribute to compensation-related projects, offering expertise, preparing analyses, and presenting findings to leadership.</p><p><br></p><p>An ideal candidate will have 5+ years of compensation analysis, including sales compensation analysis. A Bachelors Degree in Business, HR, Finance, or similar is preferred but not required. Candidates must have intermediate MS Excel skills for this position. </p><p><br></p><p>This position is hybrid, 2 days/week onsite, 3 days/week work from home post-training. Starting pay is from $85-108k, depending on qualifications. This position is only open to current residents of MN. If you are interested in this exciting opportunity, please apply directly for immediate consideration. </p>
<p>We are looking for an experienced Infrastructure Lead/Manager to join a growing team in Roseville, Minnesota. In this role, you will oversee critical IT operations, focusing on security, systems management, and network technologies. This is an excellent opportunity to contribute to a dynamic organization while implementing innovative solutions and driving strategic initiatives. This role will manage 1 person. They offer a phenomenal benefits package which includea a significant contribution yearly to your 401k plan as well as a very generous yearly bonus!</p><p><br></p><p>Responsibilities:</p><p>• Design and manage hybrid cloud and on-premises infrastructure, including Microsoft Azure, Entra ID, Active Directory, and networking systems.</p><p>• Administer VMware virtualization platforms, including Horizon View deployments, ESXi clusters, storage configurations, and host management.</p><p>• Oversee endpoint security tools such as Crowdstrike, ThreatLocker, and Abnormal AI while conducting vulnerability assessments and responding to incidents.</p><p>• Lead major IT projects, including custom software development, application maintenance, and integration of homegrown solutions.</p><p>• Coordinate network expansions for multiple office locations, including hardware setup and vendor collaboration.</p><p>• Provide advanced support for helpdesk issues, including participation in an after-hours on-call rotation.</p><p>• Develop and maintain documentation, including runbooks, escalation procedures, and security policies.</p><p>• Evaluate and onboard third-party vendors for managed services and backup solutions.</p><p>• Mentor less experienced IT staff and contribute to long-term strategic planning and technology initiatives.</p>
Position: IT Product Owner (Data Integrations)<br> Location: Remote<br> Salary: Up to $110,000 base + excellent benefits<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***<br> Are you a Product Owner who thrives at the intersection of vision, strategy, and execution? <br> <br> Do you love transforming complex problems into elegant, buildable solutions? Are you motivated by the opportunity to help build brand‑new digital products from the ground up?<br> If so, we have an incredible Product Owner role— playing a critical part in a major digital transformation that is redefining and transforming services.<br> This is a rare chance to join a newly built, remote‑first product and engineering team shaping the future of a multi‑industry ecosystem.<br> <br> About the Transformation<br> We're building a modern, connected, mobile‑responsive digital platform that unifies dozens of systems into one seamless experience. Think:<br> • MVP‑first mindset<br> • Scalable, flexible architecture<br> • Seamless data flows<br> • Consumer‑grade UX<br> • A team empowered to innovate quickly<br> And you’ll be at the center of it.<br> You’ll Own…<br> • Translating data, API, and integration requirements into clear, actionable user stories<br> • Partnering closely with the Sr Data Integration Engineer to shape data flows, CDP capabilities, and API frameworks<br> • Prioritizing a data‑heavy backlog that balances business value with technical complexity<br> • Ensuring delivered work is accurate, secure, and scalable<br> You Are…<br> • A Product Owner who understands how data moves through systems<br> • Comfortable working with data engineers, APIs, ETL/ELT workflows, and integration frameworks<br> • A strong communicator who can simplify complex technical concepts for non‑technical audiences<br> <br> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
<p>We are looking for an experienced RN Medical Coder with a strong background in coding and reimbursement methodologies to join our team. This long-term contract role offers the opportunity to work remotely and contribute to the development of coding for benefit plans within the healthcare insurance industry. As part of this position, you will collaborate with certified coders and business analysts to ensure accuracy and compliance in coding practices.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and identify appropriate codes for language used in benefit plans.</p><p>• Review and validate coding decisions made by peers to ensure accuracy.</p><p>• Facilitate discussions to align on coding documentation and standards.</p><p>• Assess audit results and implement necessary adjustments to maintain compliance.</p><p>• Actively participate in project meetings to provide insights and updates.</p><p>• Collaborate with team members, including certified coders and business analysts, to achieve project goals.</p><p>• Ensure coding practices align with industry standards and regulatory requirements.</p><p>• Contribute to the creation of coding documentation for benefit plans.</p><p>• Utilize Microsoft Office tools to support project tasks and communication.</p><p>• Stay updated on healthcare coding methodologies and best practices.</p>
<p>We are looking for an experienced Enterprise Applications Manager to oversee and enhance the organization’s portfolio of enterprise systems within a manufacturing environment. This role requires strong leadership and technical expertise to ensure the seamless operation and optimization of business-critical applications, such as ERP systems, CRM platforms, shop-floor integrations, and reporting tools. The ideal candidate will drive digital transformation, maintain compliance standards, and collaborate with cross-functional teams to support operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement a strategic roadmap for enterprise applications that aligns with the needs of manufacturing, supply chain, engineering, and commercial operations.</p><p>• Identify and execute opportunities for automation, process improvement, and technology upgrades within production workflows.</p><p>• Administer, enhance, and optimize Infor LN Cloud ERP to support processes such as production planning, inventory management, procurement, and financial integration.</p><p>• Oversee integrations between enterprise systems like Salesforce, shop-floor technologies, and quality management platforms to ensure seamless data flow and operational efficiency.</p><p>• Manage onshore and offshore teams for system development, testing, and deployment while ensuring minimal disruptions to production workflows.</p><p>• Monitor and maintain the performance of shop-floor connected applications, including scanners, terminals, and production interfaces.</p><p>• Ensure the accuracy and consistency of master data across engineering, supply chain, and production systems.</p><p>• Establish and enforce SLAs with offshore vendors, ensuring timely resolution of production-critical issues and alignment with business priorities.</p><p>• Lead root-cause analysis for system issues and implement corrective actions to enhance uptime and reliability.</p><p>• Maintain documentation, training materials, and process maps to support system users and ensure compliance with change control protocols.</p>
<p>We are looking for a dynamic and detail-oriented Data Governance Lead to join our team. In this role, you will play a pivotal part in ensuring the effective management, security, and organization of our data assets. You will work closely with cross-functional teams to develop and implement data governance standards, policies, and best practices, driving value and compliance across the organization. This is an exciting opportunity to contribute to a progressive healthcare environment while leveraging cutting-edge technologies.</p><p><br></p><p>Responsibilities:</p><p>• Define and maintain data governance policies and standards to support multiple data domains across the organization.</p><p>• Lead collaboration efforts with data stewards, data owners, and other stakeholders to ensure data quality, security, and compliance.</p><p>• Oversee the implementation and execution of data governance tools, such as Profisee, Azure Databricks Unity Catalog, and Microsoft Purview.</p><p>• Develop and deliver training materials and guidance in partnership with the Learning and Development team to improve data governance understanding.</p><p>• Monitor and measure the effectiveness of the data governance program, reporting on key metrics and program maturity.</p><p>• Collaborate with data engineering and analytics teams to ensure data consistency and support analytical needs.</p><p>• Provide oversight for asset management initiatives, ensuring adherence to data standards and policies.</p><p>• Drive the adoption of data governance best practices and promote awareness of its importance throughout the organization.</p><p>• Manage vendor relationships to ensure the successful execution of data governance-related tooling development.</p><p>• Evaluate and enforce compliance with internal and external data regulations and requirements.</p>
