<p>I am looking for an IT Support Specialist that can deliver high-volume, walk-up IT support in a manufacturing environment, resolving real-time technical issues for end users and production staff. This individual will be responsible for troubleshooting a wide range of hardware, software, and network issues while ensuring a seamless user experience and timely resolution of incidents. This position is located in Anoka, MN and will be 100% onsite. </p><p><br></p><p><br></p><ul><li>Provide in-person, walk-up technical support for employees at an IT service kiosk </li><li>Troubleshoot and resolve hardware, software, and access issues in real time </li><li>Support Windows devices, applications, and user accounts (Active Directory) </li><li>Assist with password resets, account unlocks, and system access requests </li><li>Image, configure, and deploy laptops and desktops</li></ul><p><br></p>
<p>We are looking for a Client Support Specialist to support a busy software organization in Saint Paul, Minnesota. This Contract position offers an interim assignment expected to last 3+ months and follows a hybrid schedule with two days onsite and three days remote each week. The person in this role will serve as a key point of contact for customers by managing phone and email inquiries, resolving access-related issues, and delivering timely assistance that supports a positive service experience.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming and outgoing customer communications, addressing questions, service concerns, and follow-up needs with professionalism and urgency.</p><p>• Set up user accounts, remove access for former users, and handle related administrative requests with a high degree of accuracy.</p><p>• Guide new customers through the onboarding process and provide clear updates as they move through service setup.</p><p>• Review and respond to password reset requests and other support tickets within established response expectations.</p><p>• Track recurring issues and analyze call or ticket patterns to help strengthen support processes and service quality.</p><p>• Enter, update, and maintain customer information and service records in Excel and other tracking tools with careful attention to detail.</p><p>• Work closely with colleagues across the team to share information, coordinate solutions, and ensure customer needs are fully addressed.</p><p>• Uphold confidentiality standards while maintaining a detail-oriented and customer-focused approach in every interaction</p>
<p>Position: Mobile Full-Stack Software Engineer | Strong backend skills big plus</p><p> Location: Remote</p><p> Salary: $150,000 - 160,000 base + bonus + exceptional benefits</p><p><br></p><p> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p><br></p><p> Mobile Full Stack Software Engineer (Mid–Senior)</p><p> Greenfield. 0→1. High‑impact engineering.</p><p> A well-funded enterprise backed by a world‑class parent company is launching a brand‑new mobile‑first digital division after decades of brick‑and‑mortar success. This team is building a 0→1 product from scratch, with full executive level sponsorship. Early team members will shape architecture, culture, and direction.</p><p><br></p><p> The Opportunity</p><p> Join a newly built, high-caliber engineering team responsible for delivering the first mobile MVP and scaling it across dozens of business lines. This is startup-style building with enterprise stability.</p><p><br></p><p> What You’ll Do</p><p> • Build and iterate on a Flutter/Dart mobile application.</p><p> • Develop backend microservices using NestJS, Node.js, Postgres, and modern API patterns.</p><p> • Architect and scale systems in AWS.</p><p> • Work full-stack—but with strong emphasis on backend engineering excellence.</p><p> • Collaborate closely with product, design, and engineering leadership </p><p><br></p><p> What We’re Prioritizing</p><p> All engineers must be full‑stack, but strong backend experience is a major differentiator.</p><p> You bring:</p><p> • 2+ years mobile development (Flutter/Dart preferred).</p><p> • Depth in backend engineering (NestJS, Node.js, Postgres, microservices).</p><p> • Experience in startups or 0→1 product development.</p><p> • Ability to move fast while applying scalable engineering practices.</p><p> Hiring both Mid-Level and Senior Engineers.</p><p><br></p><p> Why Join</p><p> • Build a brand-new product before the first MVP release.</p><p> • Influence technical decisions and foundational architecture.</p><p> • Work with a small, elite team backed by secured funding and top-level leadership.</p><p><br></p><p><br></p><p> *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***</p>
<p>Position: DevOps Engineer (Mobile-First)</p><p>Location: Remote - Full Time | Direct Hire</p><p>Salary: $140,000 - 160,000 base annual salary + bonus + excellent benefits</p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. ***</p><p>DevOps Engineer</p><p>We’re building something entirely new—and we’re doing it the right way.</p><p>This is a rare opportunity to join a brand-new digital transformation team inside a well‑established, financially strong enterprise. After decades of success with a traditional operating model, the organization is launching a remote‑first, mobile‑first digital platform designed to unify multiple services into a seamless consumer experience.</p><p>The product is 0→1, greenfield, and pre‑launch, with executive sponsorship and long‑term funding already secured. The pace, ownership, and innovation feel like a startup—without startup risk.</p><p>Why This Role Is Exciting</p><p>• Startup‑like environment inside a proven, stable enterprise</p><p>• New digital department with new leadership, tooling, and architecture</p><p>• True greenfield DevOps work—no legacy rebuilds</p><p>• Direct impact on a high‑visibility, consumer‑facing platform</p><p>What You’ll Work On</p><p>• Design, build, and support cloud infrastructure for a mobile‑first platform</p><p>• Build and maintain CI/CD pipelines for modern microservices</p><p>• Support containerized workloads using Docker and Kubernetes</p><p>• Implement Infrastructure as Code (IaC) for consistent environments</p><p>• Improve deployment reliability, scalability, and developer experience</p><p>Technical Environment</p><p>• Cloud: AWS (primary for the digital platform), cloud‑flexible architecture</p><p>• Containers: Docker, Kubernetes</p><p>• CI/CD: GitHub Actions, Jenkins</p><p>• IaC: Terraform, CloudFormation</p><p>• Observability: Prometheus, Grafana, CloudWatch, Datadog / ELK</p><p>• Security: IAM, RBAC, secrets management</p><p>• Scripting: Python, Bash</p><p>• Application Context: Flutter (web,mobile), NestJS, Postgres, API</p><p>What We’re Looking For</p><p>• 3–6 years of experience in DevOps, Cloud Engineering, or SRE</p><p>• Hands‑on AWS infrastructure experience</p><p>• Working knowledge of Kubernetes and containerized systems</p><p>• Experience building or supporting CI/CD pipelines</p><p>• Familiarity with Infrastructure as Code</p><p>• Strong collaboration skills and an ownership mindset</p><p>• Comfortable operating in ambiguity and building from scratch</p><p>What Success Looks Like</p><p>• Faster, safer deployments enabled by your automation</p><p>• Scalable, observable, and secure environments</p><p>• DevOps seen as a partner—not a bottleneck</p><p><br></p><p>*** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. Also, you may contact me by office: 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***</p>
We are looking for a DevOps/SRE Engineer to support the reliable delivery and day-to-day operation of AI-driven capabilities within customer-facing products in Minneapolis, Minnesota. This position is focused on production readiness, service stability, and smooth integration across platforms rather than building the underlying AI features. The ideal candidate will help ensure new functionality is introduced safely, monitored effectively, and maintained with a strong emphasis on performance, cost awareness, and customer impact.<br><br>Responsibilities:<br>• Lead the release of AI-enabled product capabilities from pre-production validation through live deployment, ensuring launches are controlled and dependable.<br>• Oversee production health by tracking availability, response times, failures, and service quality, and take prompt action when issues affect performance.<br>• Maintain and improve connections between external AI providers, internal model services, and customer-facing applications to support reliable functionality.<br>• Administer API credentials, usage thresholds, vendor quotas, and spend controls, proactively identifying risks related to capacity or budget.<br>• Create and refine operational dashboards, alerting rules, and response documentation to strengthen support for AI-related incidents.<br>• Work closely with product and engineering partners to plan staged rollouts, feature gating, rollback paths, and low-risk release strategies.<br>• Support customer-facing teams by explaining AI feature readiness, expected delivery timelines, and practical capabilities in clear business terms.<br>• Participate in customer or sales discussions when technical expertise is needed, helping address questions about solution behavior, roadmap direction, and use case alignment.<br>• Manage investigation and resolution of customer-impacting incidents by coordinating with internal stakeholders and external vendors while providing timely updates.<br>• Monitor usage patterns, operating costs, vendor changes, model retirements, and security notices, and prepare tested mitigation or migration plans before service is affected.
We are looking for an experienced Desktop Engineering Manager to lead end-user computing and field support operations for a manufacturing organization in Bayport, Minnesota. This position oversees the strategy, delivery, and ongoing performance of desktop technologies across multiple sites, ensuring reliable, secure, and efficient device services for employees. The role combines people leadership with technical direction, with a strong focus on Microsoft-based environments, device lifecycle planning, and cross-functional collaboration.<br><br>Responsibilities:<br>• Direct the desktop engineering and field operations teams in building, deploying, and supporting enterprise Windows device environments across multiple locations.<br>• Guide and develop team members through coaching, performance feedback, and skill-building initiatives that strengthen collaboration and technical capability.<br>• Define and manage the roadmap for end-user hardware and operating systems, including sourcing decisions, vendor engagement, contract oversight, and refresh planning.<br>• Lead device provisioning and endpoint management activities using Microsoft Intune and Microsoft Endpoint Configuration Manager to maintain consistent standards at scale.<br>• Evaluate desktop and laptop platforms to ensure strong performance, compatibility, and reliability within the broader enterprise technology ecosystem.<br>• Partner with infrastructure and cybersecurity teams to implement endpoint controls, compliance requirements, and secure operating practices.<br>• Oversee operational processes for field support, documentation, standard procedures, and asset tracking to improve service quality and accountability.<br>• Manage relationships with external suppliers and service partners, including negotiation, service performance monitoring, and issue resolution.<br>• Communicate with business and IT stakeholders to align desktop services, priorities, and support models with organizational needs.<br>• Provide after-hours leadership support when needed in a 24/7 operational environment, including occasional evening and weekend coverage.
<p><strong>Position Background / Purpose of Role:</strong></p><p>This position supports the business by contacting provider offices regarding invoices that have been paid but where medical charts have not yet been received. The role helps ensure timely chart retrieval and supports overall operational and compliance goals.</p><p><strong>Team Information:</strong></p><p>The candidate will work alongside the onshore invoicing team, which currently consists of 7 team members. The environment is collaborative, production-driven, and customer-service focused.</p><p><strong>Top Responsibilities:</strong></p><ul><li>Contact provider offices regarding outstanding chart requests and paid invoices</li><li>Handle collection-style outreach professionally and efficiently</li><li>Navigate Salesforce and reporting systems to document activity and updates</li><li>Utilize Excel for tracking and reporting purposes</li><li>Maintain strong productivity and follow-up metrics</li><li>Provide excellent customer service during provider interactions</li><li>Analyze and adapt to new processes quickly</li><li>Manage daily outreach and follow-up activities independently</li></ul><p><strong>Ideal Candidate Background:</strong></p><ul><li>Healthcare industry experience preferred</li><li>Medical records retrieval or collection experience strongly preferred</li><li>Call center or high-volume outbound calling background</li></ul><p><br></p>