<p>We are looking for a Customer Service Representative to support a non-profit organization in Richland Center, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping others, handling high-volume customer interactions, and providing accurate service with professionalism and care. The person in this role will assist callers, process order information, and contribute to a positive experience across every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly and provide courteous, solution-focused assistance.</p><p>• Handle a steady volume of inquiries in a call center environment while maintaining professionalism and attention to detail.</p><p>• Enter orders and update customer information accurately within internal systems.</p><p>• Make outbound calls as needed to follow up on requests, confirm details, or provide status updates.</p><p>• Resolve routine service issues by gathering information, answering questions, and guiding customers to appropriate solutions.</p><p>• Document interactions clearly so records remain complete, organized, and easy to reference.</p><p>• Support day-to-day customer service operations by prioritizing tasks and meeting established response expectations.</p>
<p>We are looking for a Customer Service Representative to support a non-profit organization in Portage, Wisconsin. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high-volume phone interactions, and keeping service records accurate and up to date. The person in this role will provide courteous assistance, process orders efficiently, and contribute to a positive experience for every caller.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism, empathy, and clear communication.</p><p>• Assist individuals with questions, service needs, and general account or order-related concerns.</p><p>• Enter orders and update customer information accurately within the appropriate systems.</p><p>• Handle a steady flow of phone interactions while maintaining quality and attention to detail.</p><p>• Make outbound calls when needed to follow up on requests, clarify details, or provide updates.</p><p>• Document conversations, actions taken, and next steps to ensure complete service records.</p><p>• Resolve routine issues promptly and escalate more complex matters to the appropriate team.</p><p>• Support day-to-day call center operations by meeting service expectations and response timelines.</p>
We are looking for a Customer Service Representative to join our team in Madison, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping customers, managing appointment scheduling, and creating a positive experience from the first interaction through post-service follow-up. In this role, you will support inbound inquiries, coordinate service visits, and maintain accurate records while working closely with internal team members to keep daily operations running smoothly.<br><br>Responsibilities:<br>• Respond to incoming phone calls and online inquiries with professionalism, empathy, and a strong sense of urgency.<br>• Turn customer inquiries into scheduled service appointments by identifying needs, asking thoughtful questions, and recommending the appropriate service options.<br>• Collect complete and accurate service details, including customer concerns, access information, prior history, and other relevant notes for the field team.<br>• Conduct post-service follow-up with customers to confirm satisfaction, address concerns, and help strengthen ongoing customer relationships.<br>• Reach out to membership customers to arrange routine maintenance visits and keep recurring service schedules on track.<br>• Maintain detailed and up-to-date customer records, communication notes, and appointment information within the company system.<br>• Partner with dispatch and other team members to communicate scheduling details, support appointment changes, and assist during busy periods.<br>• Help optimize the schedule by filling open time slots with waitlisted customers, maintenance visits, or other pending appointments.<br>• Provide additional administrative support such as data entry, outreach tasks, and team coordination as business needs require.
<p>We are looking for a Customer Service Representative to support a non-profit organization in Baraboo, Wisconsin. This Long-term Contract position is ideal for someone who enjoys helping people, managing high-volume communication, and ensuring each interaction is handled with professionalism and care. The person in this role will serve as a key point of contact for incoming inquiries, process orders accurately, and deliver dependable service across phone-based customer interactions.</p><p><br></p><p><strong>**ON SITE ONLY**</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service needs.</p><p>• Handle a steady volume of call center interactions while maintaining accuracy, professionalism, and a positive customer experience.</p><p>• Enter orders and update customer information in internal systems with close attention to detail.</p><p>• Resolve routine questions and concerns by gathering information, identifying needs, and providing appropriate solutions.</p><p>• Place outbound calls when needed to follow up on requests, confirm details, or support service completion.</p><p>• Document conversations, actions taken, and relevant updates to ensure complete and accurate records.</p><p>• Escalate more complex issues to the appropriate team when resolution requires additional support.</p><p>• Contribute to smooth daily operations by staying organized, meeting response expectations, and following service procedures.</p>