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16 results for Ui Designer in Baltimore, MD

GENAI CCAS Application Developer

Washington, DC
remote
Temporary / Contract
49.00 - 54.00 USD / Hourly
We are seeking an early‑career GenAI Application Developer to design, build, and enhance AI‑powered applications for an AWS‑based Contact Center as a Service (CCAS) platform. This role focuses on conversational AI, intelligent automation, and generative AI–driven customer and agent experiences using services such as Amazon Connect, Lex V2, Amazon Q in Connect, Contact Lens, Bedrock, OpenSearch, and AWS Lambda (Python). You will work closely with senior engineers, UI/UX designers, and cloud teams to implement voice and chat automation, agent assist features, secure AI orchestration, and supporting APIs and data pipelines—all within a security‑ and compliance‑focused environment.This is an excellent opportunity to grow as a software developer while contributing to impactful, production‑grade AI solutions. Primary ResponsibilitiesAmazon Connect Application Development<ul><li>Design, build, and maintain Amazon Connect contact flows, routing profiles, and queues for voice and chat</li><li>Integrate Amazon Lex V2 bots for call deflection, self‑service workflows, and escalation</li><li>Configure Contact Lens for transcription, summarization, sentiment analysis, QA insights, and redaction</li><li>Configure Amazon Q in Connect domains, knowledge sources, guided workflows, and agent assist capabilities</li><li>Implement secure S3‑based transcript storage with encryption, lifecycle policies, and retention controls</li></ul>eAI Orchestration & Backend Services<ul><li>Develop AWS Lambda (Python) functions to orchestrate:</li><li>Amazon Bedrock LLM calls</li><li>Embeddings workflows</li><li>Model invocation logging and observability</li><li>Implement OpenSearch indexing, keyword/vector queries, and ingestion triggers</li><li>Build Retrieval‑Augmented Generation (RAG) pipelines to support agent assist and self‑service knowledge</li><li>Apply structured logging, testing, error handling, and performance/cost safeguards</li></ul> Data Safety, Security & Compliance<ul><li>Implement AI guardrails, prompt templates, and output evaluation mechanisms</li><li>Enforce PII redaction and minimization across conversation logs</li><li>Participate in threat modeling and remediation for contact center integrations</li></ul>Web, Chat & Integration Support<ul><li>Support CloudFront + WAF configurations for secure web chat entry points</li><li>Build APIs and event hooks to pass context between web chat, Amazon Connect, and AI services</li></ul>DevSecOps & Operations<ul><li>Contribute to Git‑based CI/CD pipelines, code reviews, and documentation</li><li>Maintain runbooks, SOPs, and architecture diagrams</li><li>Create and monitor CloudWatch dashboards and alarms for:</li><li>Call deflection rate</li><li>Average Handle Time (AHT)</li><li>Contact resolution</li><li>AI usage metrics</li></ul>
2026-03-30T17:34:05Z

Software Developer

Washington, DC
onsite
Permanent / Full Time
125000.00 - 150000.00 USD / Yearly
We are looking for a skilled Software Developer to join our team in Washington, District of Columbia. In this role, you will focus on creating and optimizing solutions using the Microsoft Power Platform while collaborating with stakeholders to address business needs. This position offers an exciting opportunity to leverage your expertise in software development to drive innovative and efficient solutions. Responsibilities: • Collaborate with stakeholders, project managers, and technical teams to identify requirements and translate them into Power Platform solutions. • Design and develop custom applications using Power Apps, ensuring smooth integration with existing systems. • Create automated workflows using Power Automate to enhance business processes and minimize manual efforts. • Develop and deploy conversational AI experiences with Copilot Studio to address organizational needs. • Utilize programming languages such as JavaScript, Power Fx, and C# to build efficient and scalable solutions. • Ensure that all solutions align with organizational goals and meet performance standards. • Provide technical support and troubleshooting for Power Platform applications to maintain operational efficiency. • Stay updated on emerging technologies and tools within the Microsoft ecosystem to continuously improve solutions. • Collaborate with cross-functional teams to ensure successful implementation and delivery of projects.
2026-04-07T13:38:44Z

Technology Management I

Lorton, VA
onsite
Temporary / Contract
75.00 - 80.00 USD / Hourly
Senior Juniper Network EngineerLocation: Onsite in Lorton, VASchedule: Monday–Friday, 9:00am–5:00pmEmployment Type: Full-time Contract, 6 Months with Potential for Conversion OverviewA government IT program is seeking a Senior Juniper Network Engineer to provide expert-level engineering, operations, and maintenance support for mission‑critical field communications systems used worldwide. This program delivers a wide range of IT applications and infrastructure services, including enterprise network support, service desk, workstation engineering, telecommunications engineering, mobility services, and more.This role supports a high‑visibility customer environment and requires someone who can operate independently, communicate effectively with technical and non-technical stakeholders, and manage complex network systems with a high degree of accuracy and professionalism.Key Responsibilities<ul><li>Serve as the primary Subject Matter Expert (SME) for a specialized government system, becoming the single point of technical authority for network-related issues.</li><li>Provide independent operations & maintenance (O& M) support for mission‑critical systems, requiring broad and deep knowledge across applicable network technologies.</li><li>Configure and support Juniper SRX‑series security devices (JNCIP‑SEC or JNCIE‑SEC level proficiency), ensuring alignment with industry best practices and federal security standards.</li><li>Configure and support Juniper EX‑series switches using 1Gbps and 10Gbps backplanes, including copper and fiber connectivity and high‑availability (HA) solutions.</li><li>Configure and support Cisco Firepower ASA firewalls, including AnyConnect VPN access, HA configurations, secure authentication integrations, and remote-access security.</li><li>Design and maintain an out‑of‑band (OOB) management network using TrippLite serial consoles, iDRAC, and similar technologies.</li><li>Collaborate with customers, contractors, and vendors on the design and specification of Private IP (PIP) and Internet circuits.</li><li>Ensure high availability of Network Time Protocol (NTP) across all networks.</li><li>Follow established configuration management processes to maintain consistency, security, and accuracy in network configurations.</li><li>Develop and maintain technical documentation, network diagrams, and system references.</li><li>Provide clear communication and briefings to customers, including senior leadership.</li></ul>
2026-03-30T14:04:13Z

Residential Project Coordinator

Towson, MD
onsite
Permanent / Full Time
70000.00 - 85000.00 USD / Yearly
Robert Half looking for an experienced and detail-oriented Residential Project Coordinator to join our client's team. In this Residential Project Coordinator role, you will collaborate with new home construction clients to develop structural and design specifications for semi-custom projects. Your expertise in project coordination and construction processes will be essential to ensure the seamless execution of projects from start to finish. Responsibilities:<ul><li>Facilitate client meetings to gather and understand structural and design preferences for construction projects.</li><li>Create and manage project documentation, including change orders and technical specifications, ensuring accuracy.</li><li>Conduct site visits to inspect client requests and review finalized site plans with clients.</li><li>Serve as the communication hub between project managers, subcontractors, and clients to maintain project alignment.</li><li>Maintain organized records and documentation for all construction project activities.</li><li>Provide administrative assistance to support budgeting and financial planning for projects.</li><li>Participate in project meetings and document discussions, decisions, and action points.</li></ul>
2026-03-30T18:54:08Z

Project Manager

Washington, DC
onsite
Temporary / Contract
65.00 - 74.00 USD / Hourly
Senior Technical Project ManagerLocation: (Must reside in the Gaithersburg, MD / Washington, DC Metro Area)Employment Type: Full-Time 26-Week Contract with Potential Extension or ConversionClearance Requirement: Must currently hold or have the ability to obtain a U.S. Government Public Trust clearancePosition OverviewWe are seeking an experienced Senior Technical Project Manager to lead the planning, execution, and successful delivery of Salesforce CRM and Contact Center modernization initiatives supporting a Federal government program. This role requires advanced program and project management expertise within an IT framework, along with a strong technical background in contact center platforms and Salesforce-based solutions.The ideal candidate brings a blend of hands-on technical leadership, solution architecture experience, and the ability to manage complex, cross-functional initiatives in a remote environment. This position plays a key role in driving innovation, continuous improvement, and operational excellence across customer engagement technologies.Position OverviewWe are seeking a Senior Technical Project Manager to lead Salesforce CRM and Contact Center modernization efforts supporting a Federal government program. This role requires strong technical project and program management experience, along with hands-on knowledge of Salesforce platforms and cloud-based contact center technologies. The ideal candidate will bring solution architecture expertise, Agile leadership, and a continuous-improvement mindset to drive high-quality, customer-focused outcomes.KKey Responsibilities<ul><li>Lead end-to-end project lifecycle management for Salesforce and Contact Center modernization initiatives</li><li>Engage with external stakeholders to understand mission needs, goals, and requirements</li><li>Coordinate across cross-functional teams, including business owners, IT leadership, and vendors</li><li>Oversee Salesforce implementations and enhancements (Service Cloud, Experience Cloud, Knowledge Management, Analytics) in compliance with federal and FedRAMP standards</li><li>Manage Contact Center technology deployments (e.g., NICE CXone, Amazon Connect, or equivalent CCaaS platforms), including IVR, call routing, self-service automation, and CRM integrations</li><li>Gather and document functional and technical requirements; translate requirements into user stories and technical specifications</li><li>Facilitate Agile ceremonies, including daily stand-ups and backlog refinement</li><li>Manage scope, schedules, budgets, labor estimates, and project documentation</li><li>Drive continuous improvement by identifying technical solutions that improve performance and customer experience</li><li>Monitor contact center quality metrics and operational performance</li><li>Develop solution architectures for CCaaS, CRM, telephony, and related platforms</li><li>Provide weekly project status reporting to internal and external stakeholders</li><li>Support training, onboarding, and staffing activities for contact center operations as needed</li></ul>
2026-04-07T18:28:43Z

Software Engineering IV

Washington D.c., DC
onsite
Temporary / Contract
44.00 - 51.00 USD / Hourly
Role OverviewWe are seeking experienced Mail Engineers to support enterprise‑level messaging and mobile device management services within a highly regulated, government‑facing environment. This role is responsible for the design, configuration, integration, testing, release, maintenance, and operational support of Microsoft O365 and Exchange platforms. The engineer will collaborate closely with service desk, engineering, infrastructure, and customer stakeholders to ensure the reliability, security, and availability of mail and MDM services. Key Responsibilities<ul><li>Design, configure, integrate, test, release, maintain, and support Microsoft O365 Cloud services, including:</li><li>Exchange Online</li><li>Outlook</li><li>OneDrive for Business</li><li>Azure Active Directory</li><li>Microsoft Intune with Apple Business Manager</li><li>Microsoft Security & Compliance tools</li><li>Support Enterprise Messaging and MDM services in a production, regulated environment</li><li>Work collaboratively with Service Desk, Incident Management, Desktop Engineering, Executive Support, Application Hosting, and Infrastructure teams</li><li>Manage incidents and service requests according to urgency, impact, priority, and SLAs, including:</li><li>Assessment and assignment</li><li>Queue monitoring</li><li>Resolution and closure</li><li>Coordinate change and release management activities for mail and MDM services, including:</li><li>Architecture and configuration planning</li><li>Risk and impact analysis</li><li>Scheduling and staffing</li><li>Testing, implementation, and post‑release monitoring</li><li>Troubleshoot outages, performance issues, and defects through root‑cause analysis, applying workarounds and permanent fixes</li><li>Partner with infrastructure teams and third‑party vendors to resolve complex technical issues</li><li>Assess and respond to security incidents and vulnerabilities; implement patches, upgrades, and email‑blocking remediation</li><li>Monitor and report on system performance, access, licensing, and capacity, providing recommendations for improvement</li><li>Maintain technical documentation including:</li><li>System designs and architectures</li><li>Standard operating procedures (SOPs)</li><li>Work instructions and knowledge articles</li><li>Licensing and support agreements</li><li>Deliver daily operational reporting and communicate status, risks, and expectations to stakeholders</li></ul>
2026-04-09T22:38:45Z

SFMC/Email Developer

Washington, DC
remote
Temporary / Contract
42.75 - 49.50 USD / Hourly
We are looking for a skilled SFMC/Email Developer to join our team on a contract basis in Washington, District of Columbia. This role is ideal for someone with expertise in Salesforce Marketing Cloud and email campaign development who can deliver personalized, dynamic marketing content and optimize data-driven strategies. You will play a crucial part in implementing marketing automation solutions and ensuring the seamless execution of campaigns. Responsibilities: • Develop responsive email templates and dynamic content blocks using HTML, AMPScript, and modular design principles. • Build audience segmentation queries and manage data extensions within Salesforce Marketing Cloud. • Execute automated marketing journeys through Journey Builder and Automation Studio. • Conduct thorough QA testing across browsers and devices using tools like Litmus to ensure email functionality and design consistency. • Create and optimize donation forms, landing pages, and engagement tools on platforms such as Engaging Networks. • Monitor and troubleshoot data synchronization between Salesforce Marketing Cloud and other integrated platforms to maintain data integrity. • Implement deliverability best practices to maximize inbox placement and monitor email performance metrics. • Manage reusable template libraries to maintain consistency and improve efficiency across campaigns. • Collaborate with internal teams, including IT, digital marketing, and web development, to meet technical and operational requirements. • Perform A/B and multivariate testing on subject lines, calls-to-action, design elements, and audience groups to improve campaign performance.
2026-04-06T14:48:45Z

Principal Software Engineer

Bowie, MD
remote
Permanent / Full Time
170000.00 - 180000.00 USD / Yearly
We are looking for an experienced Principal Software Engineer to design, develop, and optimize large-scale systems while ensuring high availability and performance. This role requires expertise in cloud-based platforms and distributed architectures, along with a commitment to secure coding practices and innovative problem-solving. Based in Bowie, Maryland, this position offers an exciting opportunity to contribute to cutting-edge software solutions. Responsibilities: • Develop and maintain large-scale, always-on data systems using Kotlin/Java, C#, and JavaScript. • Design and implement distributed systems and high-availability architectures on cloud-based platforms. • Utilize Infrastructure as Code to manage both managed and unmanaged services effectively. • Optimize performance, conduct profiling, and execute tuning for complex systems to ensure efficiency. • Build and maintain large data warehouse systems such as Snowflake or BigQuery. • Implement DevOps practices, including the development and management of CI/CD pipelines. • Ensure adherence to security best practices and secure coding standards across projects. • Engineer software solutions capable of processing and managing extensive volumes of data. • Collaborate with cross-functional teams to understand and adapt to new problem spaces. • Communicate technical concepts effectively to diverse audiences, both in writing and verbally.
2026-04-21T18:08:46Z

Senior CRM Developer

Baltimore, MD
remote
Temporary / Contract
62.02 - 69.89 USD / Hourly
Our company is seeking an experienced Senior Workday Developer for a long-term contract engagement. In this hands-on role, you will leverage your in-depth expertise across Workday’s three major modules (HCM, Payroll, and Financials) to build, enhance, and support our client’s Workday environment. This is an excellent opportunity to join a forward-thinking team and deliver critical HR and Finance technology solutions. Key Responsibilities: Lead the design, configuration, development, and optimization of Workday HCM, Payroll, and Financial Management modules. Develop, test, and maintain complex integrations (Workday Studio, EIB, Core Connectors) with both internal and third-party systems. Partner with business stakeholders to gather requirements, translate needs into technical solutions, and deliver high-quality results. Create and maintain advanced custom reports, dashboards, security groups, and calculated fields in Workday. Troubleshoot and resolve system issues and ensure ongoing operational excellence. Provide expertise during Workday upgrades, releases, and data migrations. Mentor entry level team members and share best practices for system architecture, configuration, and integration.
2026-04-06T00:04:16Z

Workday Developer

Vienna, VA
remote
Temporary / Contract
54.03 - 61.55 USD / Hourly
Position Overview:As a Workday Developer, you will drive the configuration, development, and integration of Workday HCM and related modules. You’ll closely collaborate with HR, IT, and business leaders to implement, enhance, and support Workday solutions in a fast-paced environment.Key Responsibilities:<ul><li>Design, configure, and develop Workday HCM, Benefits, Payroll, and other modules according to business requirements.</li><li>Build and maintain integrations between Workday and third-party/internal systems using Workday Studio, EIB, Core Connectors, and other tools.</li><li>Troubleshoot and resolve technical issues, supporting users and stakeholders.</li><li>Develop advanced custom reports, calculated fields, and business processes in Workday.</li><li>Collaborate with cross-functional teams to scope requirements and deliver timely enhancements and upgrades.</li><li>Support system testing, documentation, and end-user training activities.</li></ul>
2026-04-05T23:53:45Z

Cyber Security Engineer

Washington, DC
remote
Temporary / Contract
40.50 - 46.20 USD / Hourly
About the Opportunity:Our team is seeking a skilled Cyber Security Engineer for a contract position supporting a major client in the Washington, DC area. This is an exciting opportunity to join a team dedicated to safeguarding complex enterprise environments using industry-leading security solutions.Key Responsibilities:<ul><li>Design, implement, and manage security infrastructure utilizing popular cyber security tools such as Splunk, Palo Alto Networks, CrowdStrike, Tenable Nessus, and Cisco Firepower.</li><li>Monitor network and system security, identify vulnerabilities, and respond to threats and incidents in real-time.</li><li>Collaborate cross-functionally to establish and enforce security best practices, policies, and standards.</li><li>Conduct regular vulnerability assessments, penetration tests, and risk analyses.</li><li>Maintain and optimize security event monitoring and incident response workflows.</li></ul>
2026-04-06T00:08:42Z

Systems Administrator

Washington, DC
onsite
Permanent / Full Time
95000.00 - 115000.00 USD / Yearly
We are looking for a skilled Systems Administrator to join our team in Washington, District of Columbia. This role involves managing and optimizing IT infrastructure to ensure seamless operations and security across the organization. The ideal candidate will bring a strong background in cloud platforms, virtualization, and network solutions. Responsibilities: • Oversee the administration and maintenance of Microsoft 365, Azure, and other cloud platforms to ensure optimal performance. • Configure and manage virtualization technologies such as VMware and Hyper-V to support organizational needs. • Implement and maintain endpoint security measures to safeguard systems and data. • Collaborate on the design and deployment of new network solutions to enhance operational efficiency. • Install, configure, and manage network hardware, including servers, routers, switches, firewalls, and wireless infrastructure.
2026-03-29T01:04:29Z

Cloud Engineer

Washington, DC
onsite
Temporary / Contract
60.00 - 110.00 USD / Hourly
We are seeking a Cloud Engineer to support the design, deployment, and maintenance of cloud infrastructure across our environments. This role focuses on building reliable, secure, and scalable cloud solutions while assisting development and IT teams with day‑to‑day cloud operations.Responsibilities<ul><li>Deploy, configure, and manage cloud resources in AWS/Azure/GCP.</li><li>Maintain CI/CD pipelines and automate infrastructure tasks using tools such as Terraform, CloudFormation, or similar.</li><li>Monitor system performance, reliability, cost, and security posture across cloud workloads.</li><li>Support containerized applications (Docker/Kubernetes) and troubleshoot environment issues.</li><li>Implement cloud security best practices, including IAM, logging, patching, and network controls.</li><li>Assist with incident response, cloud migrations, and environment optimization.</li><li>Collaborate with engineering and IT teams to support application deployments and cloud operations.</li></ul>
2026-04-10T15:38:45Z

Staff Accountant

Washington, DC
onsite
Permanent / Full Time
85000.00 - 90000.00 USD / Yearly
We are seeking a Staff Accountant to join our team based in Washington, District of Columbia. The role is located in Georgetown and provides free parking. The role is 100% in office. This role involves various accounting and administrative responsibilities within a dynamic organization. The successful candidate will manage all accounting and financial processes, ensuring accurate record-keeping and efficient operations. Responsibilities:• Oversee the full cycle of accounting duties, including but not limited to, accounts payable, accounts receivable, payroll and general ledger management.• Prepare, analyze, and present monthly financial statements, budgets, and forecasts.• Conduct bank reconciliations, manage cash flow, and ensure accurate financial record-keeping.• Handle invoicing, bill payments, and expense reporting in a timely manner.• Collaborate with external accountants for tax preparation and annual audits.• Communicate effectively with vendors, project managers, designers, and clients on any issues around billing and invoicing.• Manage administrative and operational tasks of the office, including but not limited to, managing leases, insurance, supplies, equipment, and facility emails and files.• Maintain employee records, including attendance, benefits, and performance evaluations.• Address employee inquiries and resolve HR-related issues in accordance with labor laws and company policies.• Oversee day-to-day office operations, including supply management, equipment maintenance, and vendor relationships.• Provide administrative support to the leadership team as needed. Please reach out to Ian Gainor via LinkedIn if interested.
2026-04-01T18:38:44Z

Accounting Manager

Washington, DC
onsite
Permanent / Full Time
120000.00 - 160000.00 USD / Yearly
Our client, a prominent national real estate investment and development organization based in Washington, D.C., is looking for their new Accounting Manager. They have over $5B invested and are looking to scale up their accounting foundation to include a new real estate fund. They have a long-standing reputation and a track record of managing investments across dozens of high-profile properties. This role is ideal for someone with solid commercial real estate fund accounting expertise who thrives in a fast-paced, entrepreneurial setting. Reporting to the Controller and overseeing a staff, you will build out frameworks and drive best practices for fund and property-level accounting. You will also work across other business lines as operational needs evolve. In this exciting new Accounting Manager role, you will: • Manage capital accounting, execution of capital calls and distributions, and investor allocations for both fund and investment vehicles.• Calculate complex fund distribution models including comprehensive waterfall structures as outlined by partnership agreements• Prepare fund-level GAAP financial statements on a fair value basis in accordance with ASC 946, ASC 820 and ASC 842• Develop periodic investor and fund performance reports—helping deliver timely and accurate NAV statements, fair value analysis, and fund financials• Supervise preparation of general ledgers, including accurate recording of tenant billings, recoveries, and adherence to current lease accounting standards.• Provide financial support for property/asset managers, including budget preparation, variance investigation, and periodic reforecasting.• Prepare consolidated financial reports at the fund level in line with U.S. GAAP, ensuring compliance with fair value measurement and investment company guidance.• Oversee audit preparations and submissions, respond to information requests from audit teams, and coordinate closely with external advisors.• Support completion of lender compliance deliverables and institutional investor due diligence.• Direct and mentor staff accountants, providing technical training and oversight related to fund accounting and the firm’s accounting systems.• Design and enhance accounting policies, workflows, and financial controls to meet SEC-registered investment manager standards.• Partner across departments to advance accounting and reporting initiatives for other verticals, including multifamily and opportunistic asset classes. Your base pay will depend on your skills, experience and training, knowledge, licensure and certifications, and other business and organizational needs. Our client offers medical benefits as part of their overall compensation package in addition to other robust benefits. Please forward your resume in confidence to Raj Khanna, Senior Vice President at Robert Half for consideration for this or one of our other immediate openings in the Washington, DC area.
2026-04-17T11:54:00Z

Security Engineer

Washington, DC
onsite
Temporary / Contract
57.00 - 92.00 USD / Hourly
OverviewWe are seeking an experienced Security Engineer to design, implement, and support security controls across enterprise systems, cloud environments, and networks. This role focuses on threat detection, vulnerability management, incident response, and maintaining strong security posture across the organization. The ideal candidate has hands‑on experience with modern security tools, cloud platforms, and industry best practices. Responsibilities<ul><li>Implement and maintain security tools including EDR, SIEM, vulnerability scanners, and identity security solutions.</li><li>Monitor security events, analyze alerts, and respond to potential threats.</li><li>Conduct security assessments, vulnerability scans, and remediation planning.</li><li>Support security operations including incident triage, investigations, and documentation.</li><li>Maintain and improve cloud and on‑prem security configurations (AWS, Azure, O365, firewalls, network appliances).</li><li>Develop and enforce security policies, standards, and technical controls.</li><li>Support IAM processes including MFA enforcement, privilege management, and access reviews.</li><li>Partner with Infrastructure, Cloud, and DevOps teams to ensure secure architectures.</li><li>Contribute to security automation, hardening, and continuous improvement initiatives.</li></ul>
2026-04-10T15:18:42Z