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2 results for Patient Access Specialist in Baltimore, MD

Patient Access Representative
  • Baltimore, MD
  • onsite
  • Temporary
  • 19.95 - 23.1 USD / Hourly
  • <p>We are looking for a skilled and compassionate Patient Access Representative to join our team in Baltimore, Maryland. This long-term contract position offers an opportunity to support patients and healthcare providers in a dynamic, fast-paced environment. You will play a critical role in ensuring smooth front desk operations and delivering excellent customer service in a local government healthcare setting.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors warmly, ensuring a positive and attentive first impression.</p><p>• Oversee front desk tasks such as patient check-ins, check-outs, and flow management.</p><p>• Schedule and confirm appointments, coordinating with multiple service lines.</p><p>• Verify insurance coverage, process referrals, and obtain necessary authorizations.</p><p>• Collect co-pays and guide patients through forms and procedural explanations.</p><p>• Serve as a communication bridge between patients, clinical staff, and care teams.</p><p>• Ensure all patient information is handled with strict confidentiality and compliance.</p><p>• Identify and address barriers to access or patient concerns, escalating issues as needed.</p><p>• Perform administrative tasks including scanning, recordkeeping, and document management.</p>
  • 2026-03-31T00:00:00Z
Bilingual CSR – Healthcare Clinic (EMR Experience Preferred)
  • Rockville, MD
  • onsite
  • Temporary
  • 20 - 24 USD / Hourly
  • <p>Our client is seeking a skilled Bilingual Customer Service Representative for a busy healthcare clinic. The ideal candidate will have proven experience in customer service or front desk roles in a medical environment, as well as familiarity with Electronic Medical Record (EMR) systems.</p><p><br></p><p>Responsibilities:</p><p>·      Schedule patient appointments and verify insurance.</p><p>·      Assist bilingual patient check‑ins and check‑outs.</p><p>·      Update patient information in EMR systems.</p><p>·      Respond to patient inquiries and route messages.</p><p>·      Support clinic admin with records and intake forms.</p>
  • 2026-03-31T00:00:00Z