Results for It Business Systems Analyst Jobs in Baltimore, MD

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Business Systems Analyst

Washington, DC
onsite
Temporary / Contract
50 - 54 USD / Hourly
We are looking for a Business Systems Analyst to support mission-critical business applications within a federal government environment. This role is responsible for the administration, maintenance, optimization, and support of enterprise applications including iManage, eRooms, Confluence, and Jira. Key Responsibilities:· Administer, maintain, and support business-critical applications including iManage, eRooms, Confluence, and Jira.· Perform system configuration, upgrades, patching, and ongoing maintenance activities.· Monitor application health, performance metrics, logs, and system availability.· Troubleshoot and resolve issues related to application functionality, integrations, user access, and performance.· Manage user accounts, permissions, and role-based access controls.· Optimize system performance and implement enhancements to improve reliability and user experience.· Support backup, recovery, and disaster recovery processes for business applications.· Configure and maintain workflows, automations, and integrations within Jira and Confluence.· Create and maintain technical documentation, operational procedures, and troubleshooting guides.· Apply security updates and ensure applications remain compliant with organizational standards.· Participate in change management activities and support system implementation initiatives.
2026-10-15T00:00:00Z

Help Desk Analyst II

Baltimore, MD
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for an experienced Help Desk Analyst II to support day-to-day technology needs for a mission-driven healthcare and social assistance organization in Baltimore, Maryland. This Long-term Contract opportunity is ideal for someone who is comfortable providing onsite support, resolving a wide range of end-user issues, and delivering excellent service to employees with varying levels of technical ability. The role focuses on troubleshooting modern workplace tools, maintaining smooth operation of conference room technology, and ensuring timely ticket resolution in a fast-paced environment. Responsibilities: • Provide onsite technical support for staff by diagnosing and resolving hardware, software, account access, and workstation issues across Windows 11, Linux, and Microsoft-based environments. • Manage incoming service requests through Zendesk, prioritize issues appropriately, and resolve Tier I and Tier II incidents while escalating more advanced problems when necessary. • Support Office 365 applications, Okta single sign-on access, and other cloud-based business tools to keep employees productive and secure. • Maintain and troubleshoot Zoom-enabled conference room systems, including collaboration technology such as Neat and Poly devices, to ensure reliable meeting experiences. • Assist users with content access and collaboration platforms, including cloud document management tools, while promoting efficient day-to-day usage. • Work closely with a small technology team to deliver responsive service, share updates on recurring issues, and contribute to consistent support practices. • Communicate clearly with users of different technical backgrounds, providing patient guidance and practical solutions that improve the overall support experience. • Document troubleshooting steps, resolutions, and escalation details accurately within the ticketing system to support visibility and knowledge sharing.
2026-10-15T00:00:00Z

Help Desk/Desktop Support Analyst

York, PA
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team in Pennsylvania in a contract-to-permanent capacity. This position focuses on delivering hands-on technical support for end-user devices, business applications, and workplace technology across an active operational environment. The ideal candidate is comfortable resolving desktop and laptop issues, supporting Microsoft tools and mobile devices, and providing responsive service to employees while maintaining accurate support records. Responsibilities: • Provide day-to-day technical support for desktops, laptops, printers, projectors, and other end-user hardware across the site. • Set up, update, and maintain workstation configurations so systems remain aligned with approved software versions and operational standards. • Record, manage, and close support incidents through ServiceNow while keeping detailed notes on troubleshooting steps and outcomes. • Assist employees with Microsoft 365 tools, including Outlook, Office applications, and OneDrive, as well as Android and Apple mobile devices. • Track equipment inventory and document device changes such as installations, relocations, and removals using established change management practices. • Guide users on effective use of workstations, software applications, and the local network environment through informal training and support. • Troubleshoot issues affecting shop floor machines and related systems, with role-specific training provided as needed. • Support additional business applications and software platforms as operational needs evolve. • Move throughout office and production areas regularly, including climbing stairs and walking the shop floor multiple times during the day to deliver on-site assistance.
2026-10-15T00:00:00Z

Help Desk/Desktop Support Analyst

Mclean, VA
remote
Temporary to Hire
18.2115 - 21.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users. This Contract to permanent opportunity is well suited to someone who enjoys resolving hardware, software, and access-related issues while delivering detail-oriented customer service. The ideal candidate brings strong desktop support experience, works effectively in a structured environment, and is prepared to meet eligibility requirements associated with supporting federally aligned work. Responsibilities:• Provide day-to-day assistance to users by diagnosing and resolving desktop, laptop, operating system, and common application issues.• Manage incoming service requests through the ticketing system, prioritize tasks appropriately, and maintain accurate case updates through resolution.• Support Windows-based environments by troubleshooting performance problems, login issues, and general workstation functionality.• Assist with account access and directory-related tasks, including user support connected to Active Directory environments.• Deliver technical guidance on Microsoft Office applications, including routine support for Excel and other core productivity tools.• Escalate complex incidents when needed and work with internal teams to ensure timely restoration of service.• Document troubleshooting steps, solutions, and recurring issues to improve service consistency and knowledge sharing.• Contribute to a reliable end-user support experience by communicating clearly, setting expectations, and following established service procedures.
2026-10-07T00:00:00Z

Financial Operations Analyst

Columbia, MD
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
INTERESTING FINANCE OPPORTUNITY FOR SOMEONE LOOKING TO BREAK INTO OPERATIONS FINANCE, CONTRACTS, AND BUILDING RELATIONSHIPS! Are you looking to get away from being behind an Excel spreadsheet and use your finance and analytical experience to be more interactive with the operations side of the business? Are you looking to leverage your analytical skills to build relationships and build business? Do you have knowledge of contracts? If so, this is the job for you! Robert Half has partnered with a premier client in the area to help build out their Financial Operations team! In this role, you will be focused on providing support to your assigned business units, and partner with senior leadership to update and maintain financial reporting to identify opportunities and improve efficiencies. You must have superior analytical and problem-solving skills, and be proactive and action-oriented to dig for answers and find solutions. A successful candidate will have a strong attention to detail, the ability to prioritize, and a sense of urgency to meet multiple deadlines. How will you make an impact:<ul><li>Support a portfolio of projects with contract review, amendments, and financial analysis</li><li>Work to streamline and automate processes with assigned business units</li><li>Review and analyze project costs, allocations, and monthly financial statements </li><li>Participate in monthly financial calls with Senior Leadership</li><li>Forecasting and update financial projection models </li><li>Additional ad hoc reporting as assigned</li></ul>Do not miss out on this a unique opportunity where hard work is rewarded and you are recognized for your efforts!! Apply immediately to be considered, or contact Tracy Kaszuba on LinkedIn, and you can email me directly with the email at my LinkedIn profile.
2026-10-12T00:00:00Z

Business Administrator

Hanover, MD
onsite
Temporary / Contract
27 - 27.91 USD / Hourly
We are looking for a Business Administrator to support daily operational and financial activities for a regional service center in Westerville, Ohio. This Long-term Contract position is ideal for someone who can balance administrative coordination, billing support, reporting, and project tracking in a fast-paced environment. The role works closely with leadership and operations teams to maintain accurate records, support client-facing processes, and help improve overall business performance. Responsibilities: • Manage daily administrative, accounting, and project support activities for the regional service center while maintaining organized and accurate business records. • Verify customer order details, apply project cost estimates, and prepare order acknowledgment documentation for clients. • Coordinate contract-related administrative needs and ensure client and project information is complete, current, and properly maintained. • Compile cost information for invoicing, generate client billings, and support follow-up actions related to accounts and collections. • Monitor project progress on a regular basis and keep records, reports, and status updates aligned with operational timelines. • Partner with management to analyze financial and operational data, provide insights, and support informed business decisions. • Assist with opening and maintaining project files, issuing purchase orders, entering project expenses, and delivering final project documentation to clients. • Recommend and support process improvements and cost-control efforts that enhance reporting quality and service center efficiency. • Provide intermediate technical support when needed, including user account setup, backup assistance, system upgrades, and troubleshooting of hardware or software issues.
2026-10-13T00:00:00Z

Analyst

Washington, DC
remote
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an FX Operations Analyst to support foreign exchange derivatives operations for a finance organization serving global development and impact investment markets. This position is remote position with company headquarters in Washington, DC, and plays an important role in maintaining accurate operational processing across trade lifecycle activities. The ideal candidate brings hands-on experience in middle- and back-office functions, strong attention to detail, and the ability to work effectively with internal teams, clients, and counterparties. Responsibilities:• Manage the end-to-end operational workflow for FX derivative transactions, including trade capture, confirmation, settlement coordination, and record accuracy.• Monitor incoming and outgoing cash activity by tracking receivables, payables, and collateral movements to support timely processing.• Partner with senior team members to maintain reliable documentation, operational controls, and accounting-related support tied to hedging activities.• Respond to client inquiries related to derivative operations and help resolve transaction, settlement, and administrative issues efficiently.• Contribute to counterparty administration by supporting transaction follow-up, documentation review, and ongoing operational coordination.• Assist with reporting needs connected to risk oversight, compliance monitoring, and internal operational review.• Provide day-to-day support across back- and middle-office processes to help ensure smooth execution of treasury and hedging operations.
2026-10-16T00:00:00Z

Government Accounting Analyst

Tysons, VA
onsite
Permanent / Full Time
85000 - 115000 USD / Yearly
Government Accounting Analyst | Tyson Corner - On Site Are you an accounting professional looking to grow your career in government contracting, billing, and compliance? We’re seeking a Government Accounting Analyst to support billing operations, corporate accounting, and contract compliance activities in a dynamic and growth-focused environment.This is an excellent opportunity for someone who wants to build deeper expertise in government contract accounting, indirect rates, incurred cost submissions, DCAA audits, and contract closeout activities while partnering with Accounting, Contracts, and Program Management teams.Why This Role Stands OutThis position offers strong career development for professionals who want hands-on exposure across billing, corporate accounting, and government contract compliance. You’ll gain valuable experience supporting the financial operations of a growing government contractor and expand your knowledge of the full contract lifecycle with an organization that has a strong history of developing their people and promoting from within.Key ResponsibilitiesBilling & Contract Administration<ul><li>Prepare and review customer invoices for Cost-Plus, Time & Materials (T&M), and fixed-price contracts</li><li>Validate labor, subcontractor, and other direct costs for billing accuracy and contract compliance</li><li>Perform billing reconciliations and analyze unbilled receivables</li><li>Assist with final invoices, final vouchers, and contract closeout documentation</li><li>Monitor contract funding limits and help resolve billing discrepancies</li><li>Partner with Contracts and Program Management to ensure timely, accurate billing</li></ul>Corporate Accounting<ul><li>Support month-end and year-end close activities</li><li>Prepare journal entries, account reconciliations, and supporting schedules</li><li>Assist with balance sheet analyses and financial reporting</li><li>Support external audits and annual reporting requirements</li><li>Maintain accounting records in line with internal controls and company policies</li><li>Participate in process improvement initiatives across accounting and finance</li></ul>Government Contract Accounting & Compliance<ul><li>Assist with preparation of annual Incurred Cost Submissions (ICS)</li><li>Support indirect rate calculations, reconciliations, and true-up analyses</li><li>Apply FAR Part 31 cost principles in reviewing allowable and unallowable costs</li><li>Prepare schedules and supporting documentation for DCAA audits and compliance reviews</li><li>Assist with final indirect rate settlements and contract closeout activities</li><li>Help maintain government accounting policies, procedures, and controls</li></ul>
2026-10-14T00:00:00Z

Supply Chain Analyst

Rockville, MD
onsite
Temporary / Contract
35 - 45 USD / Hourly
A large biotech in Rockville is seeking a Supply Chain analyst to work in-office Duties include:<ul><li>managing procurement, inventory, and logistics</li><li>production planning</li><li>maintain supplier relationships</li><li>ensure the movement of goods to ensure efficiency, cost control, and timely delivery</li><li>analyzing logistics data and optimizing warehouse operations</li></ul>
2026-10-02T00:00:00Z

9 results for It Business Systems Analyst in Baltimore, MD