We are seeking a dependable and service-oriented Help Desk / Tech Support II detail oriented to provide hands-on technical support for end users across hardware, software, account administration, and device deployment needs. This role serves as a primary point of contact for help desk requests, supports onboarding and account changes, coordinates vendor-related break/fix services, and contributes to IT and departmental projects. Based on general knowledge. Key Responsibilities: Install, configure, maintain, and troubleshoot computer hardware, software, and peripheral devices. Based on general knowledge. Provide Level II technical support for desktops, laptops, mobile devices, printers, and related systems. Based on general knowledge. Assist with new permanent employee onboarding, including account setup, permissions, and access change requests. Based on general knowledge. Monitor and manage the help desk ticketing queue, ensuring timely response, resolution, and communication with end users. Based on general knowledge. Act as a primary point of contact for technical support issues and escalate complex problems when needed. Based on general knowledge. Coordinate break/fix activities with third-party vendors, including equipment deliveries, installations, and service appointments. Based on general knowledge. Support deployments, system configurations, and device imaging as part of ongoing IT operations. Based on general knowledge. Assist with departmental and cross-functional IT projects as assigned. Based on general knowledge. Maintain accurate documentation of incidents, resolutions, assets, and system changes. Based on general knowledge. Support a mixed technology environment that may include Microsoft platforms, Active Directory, Cisco technologies, Citrix technologies, Mac computers, Apple devices, and Android devices. Based on general knowledge.
<p><strong>A large biotech in Rockville is seeking a Supply Chain analyst to work in-office</strong></p><p><br></p><p><strong>Duties include:</strong></p><ul><li><strong>managing procurement, inventory, and logistics</strong></li><li><strong>production planning</strong></li><li><strong>maintain supplier relationships</strong></li><li><strong>ensure the movement of goods to ensure efficiency, cost control, and timely delivery</strong></li><li><strong>analyzing logistics data and optimizing warehouse operations</strong></li></ul><p><br></p>
We are looking for a detail-oriented AML Analyst to support anti-money laundering review activities in McLean, Virginia. This Contract position focuses on examining customer transaction records, identifying unusual cash activity, and helping ensure regulatory reporting obligations are met for transactions that exceed reporting thresholds. The ideal candidate brings strong analytical ability, sound judgment, and a commitment to accuracy in a highly regulated environment.<br><br>Responsibilities:<br>• Review customer files and transaction activity to identify cash transactions that meet or exceed regulatory reporting thresholds.<br>• Analyze account behavior for irregular patterns or indicators that may suggest suspicious or prohibited financial activity.<br>• Prepare and document findings to support required currency transaction reporting in accordance with applicable compliance standards.<br>• Maintain accurate case notes, research results, and supporting documentation for audit and regulatory review purposes.<br>• Escalate potentially concerning activity to appropriate compliance or investigative teams based on established procedures.<br>• Collaborate with internal stakeholders to clarify transaction details, gather missing information, and resolve review items efficiently.<br>• Apply anti-money laundering policies and reporting rules consistently while meeting quality and productivity expectations.