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3 results for Data Entry Specialist in Baltimore, MD

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
15.5 - 17 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk I to support hotline and client service operations for a local government organization. This contract position involves managing incoming calls, entering and updating client information with precision, and helping connect individuals to appropriate services and resources. The ideal candidate is organized, detail-oriented, and able to handle sensitive information with discretion while delivering responsive customer support. Responsibilities: • Manage hotline interactions by following defined service procedures and documenting caller information accurately in the database. • Enter, update, and verify client records to maintain complete and reliable information for service delivery. • Coordinate and book appointments within the scheduling system while ensuring details are recorded correctly. • Direct incoming calls to appropriate clinic personnel based on the nature of the request or issue. • Escalate client concerns, service issues, and complaints to the appropriate supervisor in a timely manner. • Share general program information and connect callers with relevant health and social service agencies. • Organize and maintain reports, records, and supporting files to promote accurate tracking and follow-up. • Protect confidential information by handling all client and organizational data in accordance with privacy expectations. • Provide additional administrative and customer service support as needed to meet operational demands.
2026-07-29T00:00:00Z

Data Entry Clerk I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17 USD / Hourly
We are looking for a detail-oriented Data Entry Clerk I to support hotline and customer service operations for a local government organization in Baltimore, Maryland. This Contract position focuses on handling incoming inquiries, entering information accurately, coordinating appointments, and connecting callers with the appropriate internal staff or community resources. The ideal candidate will bring strong communication skills, sound judgment, and a commitment to maintaining accurate records and confidentiality in a fast-paced service environment. Responsibilities: • Manage hotline activities by following established service procedures and responding to inbound calls in a timely manner. • Enter caller and client information into the organization’s database with a high level of accuracy and attention to detail. • Coordinate and schedule client appointments within the system while ensuring records are updated correctly. • Direct calls to appropriate clinic personnel based on the nature of the inquiry or service need. • Escalate service issues, complaints, or sensitive concerns to supervisory staff when further review is required. • Share general program information and connect individuals with relevant health or social service agencies. • Organize and maintain reports, records, and related files to support daily operations and documentation needs. • Safeguard confidential information by handling all data and communications in accordance with privacy expectations. • Assist with additional administrative or customer service tasks as needed to support the team. • Support inbound and outbound communication activities related to appointments, follow-up, and service coordination.
2026-08-05T00:00:00Z

Senior Data Entry Clerk

Towson, MD
onsite
Temporary / Contract
19 - 23 USD / Hourly
We are seeking a detail-oriented Senior Data Entry Clerk to support a busy administrative team with accurate and timely processing of records, documents, and data. The ideal candidate will have strong attention to detail, excellent organizational skills, and the ability to manage a high volume of information while maintaining accuracy and confidentiality.This position is ideal for someone who enjoys working with documents and data and is comfortable identifying discrepancies, maintaining organized records, and ensuring information is entered and maintained correctly.Key Responsibilities<ul><li>Accurately enter, update, and maintain information in databases, spreadsheets, and internal systems.</li><li>Process and organize a high volume of records, forms, documents, and other administrative materials.</li><li>Review documents for completeness, accuracy, and consistency before processing.</li><li>Verify entered information against source documents and identify and correct discrepancies.</li><li>Maintain electronic and physical filing systems to ensure records are organized and easily accessible.</li><li>Scan, index, upload, and categorize documents according to established procedures.</li><li>Perform data quality checks and audits to ensure information is accurate and up to date.</li><li>Research missing or inconsistent information and make appropriate corrections.</li><li>Track and maintain records throughout the document-processing lifecycle.</li><li>Assist with document retrieval and respond to internal requests for records and information.</li><li>Maintain confidentiality and follow established procedures for handling sensitive information.</li><li>Prepare spreadsheets, reports, logs, and other documentation as needed.</li><li>Meet established productivity, accuracy, and turnaround-time goals.</li><li>Assist with improving data entry and document-processing procedures.</li><li>Provide support to other administrative team members and take on additional responsibilities as assigned.</li></ul>
2026-08-04T00:00:00Z