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5 results for Help Desk Support Tier Ii in Austin, TX

Network Engineer

Austin, TX
onsite
Temporary / Contract
65.00 - 70.00 USD / Hourly
We are looking for a senior Network Engineer to support a fast-growing healthcare organization through a long term contract position. This role focuses on designing and delivering enterprise network solutions across expanding sites and lab environments, with a strong emphasis on switching, security, and clear technical documentation. The ideal candidate brings deep Juniper expertise, strong familiarity with Palo Alto firewall technologies, and the ability to translate complex designs into practical plans for both technical and non-technical stakeholders. Responsibilities:• Design and deliver enterprise network solutions for new branches, campuses, and lab environments and related sites.• Lead technical projects from discovery and architecture through implementation, validation, and handoff with minimal oversight.• Build and enhance switching infrastructure to support business growth, lab connectivity, and segmented device environments.• Develop network designs and supporting documentation that clearly explain solutions, risks, and implementation steps for varied audiences.• Partner with senior and entry-level team members, as well as server and wireless teams, to align network changes with broader infrastructure goals.• Configure and support Juniper-based enterprise networking and contribute to firewall strategy involving Palo Alto platforms.• Assist with AWS networking initiatives, including connectivity planning and integration with on-premises environments.• Ensure network security practices align with healthcare regulatory expectations, including protection of sensitive systems and data.• Support site expansion efforts and contribute to network migration and operational activities tied to infrastructure projects.
2026-05-05T14:58:38Z

Network Administrator

Schertz, TX
onsite
Permanent / Full Time
75000.00 - 85000.00 USD / Yearly
We are looking for a Network Administrator to support enterprise communications infrastructure in Schertz, Texas. This position focuses on maintaining and troubleshooting voice, data, video, and access control environments while ensuring reliable service for customer sites. The ideal candidate brings hands-on experience with network cabling, telecommunications equipment, and technical diagnostics, along with a detail-oriented approach to customer interaction and service documentation. Responsibilities: • Interpret technical materials such as network layouts, wiring schematics, shop drawings, and equipment manuals to complete installations and service work accurately. • Diagnose and resolve Tier II issues affecting voice, data, video, and access control systems to restore connectivity and minimize downtime. • Install, route, terminate, and test structured cabling for racks, workstations, riser pathways, and both interior and exterior plant environments in accordance with industry and company standards. • Perform fiber optic cabling installation and termination while helping maintain dependable network performance across customer locations. • Service and support telecommunications hardware and related voice and data equipment at enterprise client sites. • Use logical troubleshooting methods to isolate faults, identify root causes, and implement effective repairs for network and communication outages. • Record service activity, repair outcomes, and installation details within the ticketing system to maintain accurate operational documentation. • Coordinate with dispatch and service leadership to organize daily assignments efficiently while delivering attentive support to customers, vendors, and internal teams. • Participate in after-hours, callout, and nonstandard work schedules as needed, and travel to service locations using an assigned company vehicle. • Follow established safety practices to protect personnel, equipment, and the public while maintaining dependable attendance and strong job performance.
2026-05-05T14:44:04Z

Senior Accountant

Austin, TX
onsite
Permanent / Full Time
90000.00 - 105000.00 USD / Yearly
We are looking for an experienced Senior Accountant to join a healthcare organization in Austin, Texas. This role is responsible for supporting accurate accrual-based financial reporting, strengthening accounting processes, and helping ensure reliable month-end and year-end close activities. The ideal candidate brings strong general ledger expertise, excellent analytical skills, and the ability to work effectively across multiple entities while maintaining confidentiality and compliance. Responsibilities: • Prepare detailed account analyses, journal entry support, and other working papers to maintain accurate general and subsidiary ledger activity. • Manage key close activities by coordinating posting schedules, reviewing balances, and helping deliver timely monthly, quarterly, and annual financial reports. • Examine trial balances, financial statements, and reconciliations to identify discrepancies, resolve issues, and improve reporting accuracy. • Perform account reconciliations for assigned balance sheet and control accounts, including investigating coding issues and recording needed adjustments. • Support multi-entity accounting by preparing consolidations, intercompany eliminations, and reviews of financial data across related organizations. • Partner with internal teams to refine accounting workflows, strengthen internal controls, and document procedures that improve efficiency and consistency. • Prepare reporting packages, trend analyses, and board-level or ad hoc financial summaries to support leadership decision-making. • Assist with tax and compliance-related activities such as responding to notices, supporting filings, recording provisions, and coordinating with external advisors when needed. • Compile audit schedules and provide supporting documentation for annual audits and other financial review activities.
2026-05-03T19:43:43Z

Senior Accountant

Austin, TX
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We’re partnering with a growing software company to hire a Senior Accountant who wants to build a long‑term career in the SaaS industry. This role is ideal for someone who enjoys owning the close, expanding their technical skill set, and learning directly from experienced accounting leadership in a collaborative, growth‑focused environment. What You’ll Do<ul><li>Own key areas of the month‑end close, including journal entries, reconciliations, and variance analysis</li><li>Support financial statement preparation and internal reporting</li><li>Assist with revenue-related activities in a software environment (SaaS exposure or interest strongly preferred)</li><li>Partner cross‑functionally with Finance, FP& A, and Operations to improve processes and controls</li><li>Contribute to audit preparation and documentation</li><li>Help drive process improvements as the business continues to scale</li></ul> What We’re Looking For<ul><li>3–6+ years of accounting experience (public accounting or industry background welcome)</li><li>Bachelor’s degree in Accounting or Finance</li><li>Strong understanding of GAAP and close processes</li><li>SaaS, software, or technology industry experience or a strong desire to build expertise in this space</li><li>Detail‑oriented, curious, and motivated to grow into an expanded role over time</li><li>CPA or CPA‑track is a plus (not required)</li></ul>
2026-05-03T19:53:37Z

Account Services Representative

Austin, TX
remote
Temporary / Contract
20.00 - 20.00 USD / Hourly
We are looking for an Account Services Representative to be responsible for processing high-volume daily order entry and billing transactions with exceptional accuracy and attention to detail. This role serves as a key liaison between customers, the sales force, and internal departments to resolve issues related to orders, billing, accounts receivable, and returns while maintaining strong customer relationships. The position requires excellent organization, communication, and problem-solving skills in a fast-paced environment. Key Responsibilities:· Process multiple daily order entry and billing transactions with a high level of accuracy and attention to detail.· Resolve issues related to orders, billing discrepancies, accounts receivable, and returns in a timely and professional manner.· Maintain and update customer accounts, ensuring data accuracy and proper documentation.· Communicate directly with the sales force, internal departments, and clients to pursue and resolve order- and account-related issues.· Provide high-quality customer service while meeting quality standards and customer satisfaction expectations.· Demonstrate strong follow-up skills to ensure issues are fully resolved.· Maintain composure and professionalism during high-volume or stressful situations.· Support business needs by working beyond standard hours when required.
2026-04-20T13:48:49Z