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2 results for Help Desk Support Manager in Aurora, CO
- Boulder, CO
- onsite
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- We are looking for an entry-level IT support specialist to join a team and assist with daily hardware and help desk operations. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling a high volume of support activity while preparing equipment for end users. The role focuses on device setup, inventory coordination, ticket management, and general technical assistance in a corporate environment.<br><br>Responsibilities:<br>• Prepare laptops and other hardware for user deployment by completing setup, configuration, and staging tasks accurately.<br>• Track incoming, outgoing, and retired equipment to maintain organized and up-to-date inventory records.<br>• Provide first-level help desk support by responding to user issues and working through assigned service tickets.<br>• Manage a steady workload of open requests while prioritizing tasks and maintaining consistent follow-through.<br>• Support hardware lifecycle activities, including deployment readiness and proper retirement or disposal of outdated devices.<br>• Assist with basic troubleshooting for end-user technology issues related to hardware, configurations, and workplace connectivity.<br>• Follow established instructions and documentation carefully to reduce errors and ensure reliable support delivery.
- 2026-05-01T00:00:00Z
- Westminster, CO
- onsite
- Permanent / Full Time
- 43680 - 52000 USD / Yearly
- <p><strong>About the Role</strong></p><p>Robert Half is partnering with a growing, service-based organization in the Broomfield/Arvada area to hire an <strong>Administrative Coordinator / Front Desk professional</strong>. This company specializes in restoration and cleanup services, supporting homes and businesses during fire, water, and other unexpected damage situations.</p><p>This role is ideal for someone who thrives in a fast-paced environment and enjoys helping customers during stressful situations. You will be the first point of contact for incoming service requests and play a critical role in ensuring jobs are handled efficiently.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Answer and manage high-volume inbound phone calls</li><li>Enter and dispatch service jobs accurately and efficiently</li><li>Route calls and requests to the appropriate team members</li><li>Provide professional, empathetic customer service to clients in urgent situations</li><li>Support front desk operations and general administrative duties</li><li>Maintain accurate records using internal systems</li></ul>
- 2026-04-28T00:00:00Z