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2 results for Client Technologies Specialist Senior in Augusta, ME
- Waterville, ME
- onsite
- Temporary to Hire
- 23.75 - 27.50 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to support employees and maintain reliable day-to-day technology operations in Waterville, Maine. This contract position has the potential to become permanent and is ideal for someone who enjoys resolving technical issues, assisting end users, and contributing to device and software initiatives in a fast-paced environment. The role focuses on hands-on support across desktop systems, mobile devices, Microsoft 365 tools, and core endpoint services while delivering a strong customer experience.<br><br>Responsibilities:<br>• Provide frontline technical assistance for hardware, software, and user access issues across desktops, laptops, and mobile devices.<br>• Diagnose and resolve Windows-based support requests, ensuring timely updates and clear communication through the service desk ticketing process.<br>• Administer routine support tasks within Active Directory, including account access, password support, and user-related troubleshooting.<br>• Support Microsoft 365 applications and services by assisting users with functionality, connectivity, and productivity issues.<br>• Help manage endpoint devices through unified endpoint management tools, including configuration, updates, and compliance-related activities.<br>• Assist with software rollouts, patch implementation, and device replacement activities throughout the technology lifecycle.<br>• Prepare, deploy, and maintain end-user equipment to ensure staff have properly configured and functional systems.<br>• Contribute to IT projects and technical deployments by coordinating setup tasks, testing, and end-user readiness support.
- 2026-11-06T14:08:48Z
- South Portland, ME
- onsite
- Temporary to Hire
- 23.75 - 27.50 USD / Hourly
- We are looking for a Help Desk/Desktop Support Analyst to deliver hands-on technical support for a manufacturing environment in South Portland, Maine. This contract opportunity with potential for a permanent role is suited for someone who enjoys solving day-to-day user issues, preparing devices for deployment, and helping maintain a reliable and secure desktop environment. The position will work closely with internal IT staff to keep end users productive while supporting operational technology needs across the business.<br><br>Responsibilities:<br>• Provide front-line technical assistance for desktops, laptops, printers, mobile devices, and related software used by employees.<br>• Investigate and close service desk tickets efficiently, ensuring users receive clear updates and timely resolution to support requests.<br>• Perform operating system upgrades to Windows 11 and assist with workstation migration activities as needed.<br>• Prepare equipment for end users by imaging, configuring, testing, and deploying computers and mobile hardware.<br>• Support remediation work tied to security observations by addressing vulnerabilities and applying approved fixes in coordination with IT and security teams.<br>• Contribute to software compliance efforts by reviewing license usage, helping remove unused applications, and supporting audit readiness.<br>• Record completed work, technical findings, and device details accurately while keeping inventory information up to date.<br>• Partner with colleagues on improving desktop support practices, streamlining issue resolution, and enhancing the overall user experience.
- 2026-11-06T15:38:43Z