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2159 results for Customer Service in Augusta, GA

Bilingual Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base. *Fully ONSITE and must be Bilingual in Spanish* Responsibilities:• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.• Handle both inbound and outbound calls to address customer needs and provide accurate information.• Assist customers in resolving issues, answering questions, and providing guidance on services offered.• Document customer interactions and maintain accurate records in the system.• Collaborate with team members to ensure seamless service delivery and problem resolution.• Identify and escalate complex issues to appropriate departments for further support.• Follow established protocols and procedures to maintain high-quality service standards.• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.• Provide feedback to improve customer service processes and enhance the overall experience.
2026-04-16T19:04:01Z

Customer Service Representative

Syracuse, NY
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are seeking a reliable and customer‑focused Customer Service Representative to support daily customer interactions and ensure a positive experience. This role requires strong communication skills, problem‑solving abilities, and a commitment to delivering excellent service. Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, and/or chat in a professional manner</li><li>Resolve customer issues, concerns, and questions efficiently and accurately</li><li>Document customer interactions and maintain detailed records in internal systems</li><li>Process orders, service requests, returns, or account updates as needed</li><li>Escalate complex issues to appropriate departments or supervisors</li><li>Follow company policies, procedures, and service standards</li><li>Maintain a positive, helpful, and solution‑oriented attitude</li></ul>
2026-04-23T14:18:44Z

Customer Service Representative

Joliet, IL
onsite
Temporary / Contract
20.90 - 22.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis in Joliet, Illinois. In this role, you will serve as the first point of contact for customers, addressing inquiries and resolving issues with attention to detail and efficiency. This position is ideal for individuals with strong communication skills who thrive in a fast-paced environment. Responsibilities:• Respond to customer inquiries via phone and email, ensuring timely and accurate resolutions.• Handle inbound and outbound calls with attention to detail and courtesy.• Process customer orders and maintain accurate records using Jonas Club Software.• Provide support with order entry tasks, ensuring all data is input correctly.• Collaborate with team members to address complex customer concerns and find effective solutions.• Maintain a thorough knowledge of company products and services to provide informed assistance.• Uphold a high standard of customer satisfaction by delivering exceptional service.• Adapt to changing priorities and manage multiple tasks simultaneously.• Follow business casual dress code guidelines to maintain a neat and appropriate appearance. The salary range for this position is $20 to $22/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit Robert Half Benefits Website for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-04-17T17:28:57Z

Customer Service Representative

Wilmington, DE
onsite
Temporary / Contract
19.00 - 19.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join a team in Wilmington, Delaware. This is a long-term contract position offering the opportunity to assist customers with inquiries and claims related to unclaimed property. The ideal candidate will thrive in a fast-paced, customer-focused environment while delivering exceptional service. Responsibilities:• Handle inbound customer calls regarding unclaimed property inquiries and provide timely assistance.• Offer updates on claim statuses and guide customers through required documentation.• Assist claimants in navigating the online system and filing their claims accurately.• Search for and create claims within the company’s proprietary database system.• Perform accurate data entry and ensure compliance with established client procedures.• Review and analyze documentation to determine rightful ownership of claims.• Maintain detailed notes for each customer interaction in the claims database.• Escalate complex issues or concerns to management as necessary.• Identify and report discrepancies, patterns, or potential issues to supervisors.• Support additional administrative tasks and contribute to special projects as assigned.
2026-04-09T19:04:23Z

Customer Service Representative

Lebanon, IN
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a contract with the possibility of becoming permanent. This role is based in Lebanon, Indiana, and offers a dynamic opportunity to support customers while collaborating with internal teams. If you thrive in fast-paced environments and have a passion for delivering exceptional service, we encourage you to apply. Responsibilities: • Handle customer inquiries and service requests efficiently, ensuring timely and accurate communication with both internal teams and external customers. • Schedule and manage service appointments by creating detailed work orders in Salesforce. • Provide consistent updates to customers and internal stakeholders on the status of service requests. • Serve as a backup for departmental tasks, including scheduling and follow-up activities as needed. • Assist Crew Leaders in reviewing and processing non-billable work orders. • Maintain a foundational understanding of the machine tool industry and the products represented by the organization. • Perform various administrative and organizational tasks to support the department's operations.
2026-05-01T18:28:49Z

Bilingual Customer Service Agent

Arlington, TX
remote
Temporary / Contract
19.00 - 21.00 USD / Hourly
Robert Half is hiring a Bilingual Customer Service Representative (English/Spanish) for a full‑time, onsite opportunity in Arlington. This role is ideal for someone who enjoys helping customers, communicating clearly, and working in a fast‑paced environment. What You’ll Be Doing: Handle inbound customer inquiries via phone, email, and/or chat Provide support in both English and Spanish Resolve customer questions, concerns, and service issues professionally Accurately document interactions and update internal systems Work closely with internal teams to ensure high‑quality customer support
2026-04-22T15:13:51Z

Customer Service Representative

Bloomfield, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a Customer Service Representative to support consumer inquiries and product-related concerns for a growing organization in Bloomfield, New Jersey. This Long-term Contract opportunity combines onsite collaboration two days per week with remote work three days per week and is ideal for someone who enjoys delivering thoughtful service across phone, email, and digital channels. The person in this role will help ensure customer issues are documented accurately, resolved efficiently, and handled with professionalism. Responsibilities: • Oversee incoming service requests through the ticketing system and keep each case updated from intake through resolution. • Address customer questions, product-related concerns, and general support needs across phone, email, and online channels. • Record complaint details carefully and maintain complete, accurate documentation for tracking and follow-up purposes. • Support e-commerce customers by resolving order-related issues, website concerns, and sales inquiries in a timely manner. • Assist with seasonal demand related to Advent Calendar sales activities during the second half of the year. • Work closely with the Consumer Relations Lead to escalate complex issues and ensure consistent service standards are met. • Enter and manage customer information, case notes, and order details within internal platforms and reporting tools.
2026-04-21T20:13:48Z

Customer Service Representative

Dayton, OH
remote
Temporary / Contract
18.00 - 19.00 USD / Hourly
Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment. Key Responsibilities:<ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve customer issues related to orders, accounts, billing, or service requests</li><li>Document interactions accurately in the company system</li><li>Escalate complex issues to the appropriate department as needed</li><li>Process orders, updates, returns, or account changes</li><li>Maintain a high level of professionalism and customer care</li><li>Meet response time, quality, and service goals</li><li>Assist with administrative or departmental support tasks as needed</li></ul>
2026-05-01T19:48:41Z

Customer Service Rep

Worcester, MA
onsite
Permanent / Full Time
52000.00 - 56000.00 USD / Yearly
We are looking for an experienced Customer Service Representative to join our team in the Greater Worcester County area. This role requires a detail-oriented individual who excels in managing customer interactions and ensuring seamless order processing to meet business needs. The ideal candidate will thrive in a fast-paced environment and demonstrate strong communication and organizational skills. Responsibilities:• Process customer orders accurately through data entry and maintain order records.• Communicate effectively with customers to address inquiries, resolve issues, and provide updates on orders.• Coordinate scheduling with transportation carriers to ensure timely shipping and delivery.• Monitor inventory levels and collaborate with relevant teams to manage substitutions and revisions.• Serve as a liaison between warehouse staff, sales teams, and management to address pricing, inventory, and customer concerns.• Interact with external carriers to confirm load availability and coordinate customer pickups.• Maintain and update customer databases to manage advanced shipping notices and routing requests.• Handle multiple tasks simultaneously while maintaining accuracy and efficiency in a fast-paced setting.• Facilitate customer satisfaction by responding to feedback and implementing solutions to improve processes. **For immediate consideration, please reach out to me ASAP. Eric Lebow 508-205-2127- we can do a quick resume review! **
2026-04-13T11:28:43Z

Customer Service Representative

Charlottesville, VA
remote
Temporary / Contract
17.00 - 17.00 USD / Hourly
We are looking for an experienced and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This position involves managing a high volume of order processing and requires close collaboration with sales and customer service teams. This role offers the opportunity to work remotely while supporting key business operations. Responsibilities:• Process a large volume of orders received from sales and customer service teams with accuracy and efficiency.• Enter contractual details into Salesforce and maintain organized electronic documentation.• Modify customer licenses for new accounts and manage renewals for existing accounts.• Notify customers about their registration links and provide guidance on the registration process.• Collaborate closely with the sales and customer service teams to address any changes or updates related to orders.• Utilize Microsoft Excel to ensure proper data management and reporting.• Fulfill orders in compliance with company protocols and procedures.• Maintain consistent communication with stakeholders to ensure seamless operations.
2026-04-14T16:15:23Z

Customer Service Representative

Des Moines, IA
onsite
Temporary to Hire
17.00 - 18.50 USD / Hourly
We’re partnering with a well-established organization in Des Moines seeking a Customer Care Representative to support inbound customer inquiries in a fast-paced call center environment. This is an excellent opportunity for someone who enjoys helping others and building strong customer relationships. Responsibilities<ul><li>Handle inbound customer calls and provide accurate, friendly support</li><li>Resolve questions, concerns, and service issues efficiently</li><li>Accurately document customer interactions in internal systems</li><li>Maintain professionalism and empathy during every interaction</li></ul>Interested?Please give us a call at 515.706.4974 or visit the Robert Half website to learn more and apply!
2026-04-08T21:43:47Z

Customer Service Representative

Canton, MI
onsite
Temporary / Contract
25.00 - 26.00 USD / Hourly
Seeking a Financial Aid Advisor in Canton! Are you passionate about helping students achieve their dreams? As a Financial Aid Advisor, you'll be a trusted guide—helping students and their families navigate the financial aid process with clarity, compassion, and care. Whether you’re working with future students as they get ready to start school or supporting current students as they continue their journey, your mission is to provide friendly guidance, accurate info, and smart solutions every step of the way. If you love fast-paced teamwork, meaningful conversations, and making a real impact—this is the job for you! This role is located in Canton and is fully ONSITE. Financial Aid experience and pay up to $24/hr. Responsibilities: Guide the Way: Support students through every step of the financial aid process, ensuring they have everything they need to succeed. Deliver Excellence: Provide exceptional service with compassion, clarity, and efficiency, helping students overcome any financial hurdles. Solve Problems: Identify and address barriers to starting or continuing school with creative and effective solutions. Educate and Empower: Explain federal aid, FAFSA, scholarships, and more to help students make informed financial decisions. Collaborate for Success: Work closely with Admissions, Student Services, and other teams to enhance student satisfaction and success. Qualifications to be considered: Education: High School Diploma or some college coursework preferred Experience: 3 years in customer service or sales; 2 years in Financial Aid highly preferred Skills: Excellent customer service and communication skills Strong organizational skills and attention to detail Proficiency with computer applications (Word, Excel, SharePoint)
2026-04-27T13:28:45Z

Customer Service Representative

Alexandria, VA
onsite
Temporary to Hire
15.84 - 18.34 USD / Hourly
We are looking for a Customer Service Representative to support a busy service team in Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing a high volume of calls, and turning service inquiries into scheduled appointments. In this role, you will create positive customer experiences through clear communication, timely follow-up, and accurate recordkeeping while contributing to daily booking goals. Responsibilities: • Handle inbound and outbound customer calls with professionalism, focusing on scheduling service visits and maximizing appointment conversions. • Communicate with customers in a friendly and confident manner, addressing questions, easing concerns, and reinforcing a positive impression of the organization. • Resolve service-related issues promptly by listening carefully, identifying customer needs, and working toward practical solutions. • Build strong customer relationships that encourage repeat business through attentive service and consistent follow-through. • Take part in coaching and training activities designed to improve call quality, scheduling results, and outbound outreach performance. • Keep customer records up to date by entering complete and accurate details into the database after each interaction. • Support daily booking efforts for opportunity calls, tune-ups, and inspection appointments in alignment with team goals and seasonal demand. • Contribute to additional assignments or special projects as directed by leadership to support department operations.
2026-05-01T11:53:41Z

Customer Service Representative

Virginia Beach, VA
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team in Virginia Beach, Virginia. This is a long-term contract position within the manufacturing industry, where you will play a key role in managing business-to-business (B2B) customer interactions and ensuring smooth order processing. The ideal candidate thrives in a fast-paced environment and excels at cross-functional coordination. Responsibilities: • Process customer quotes and accurately convert them into orders within the designated system. • Verify purchase order details, including pricing, terms, and shipping requirements, to ensure accuracy. • Collaborate with sales, engineering, production, warehouse, and credit teams to address customer needs and resolve issues. • Monitor and communicate order statuses, manage backlogs, and provide timely delivery updates to clients. • Handle product returns, manage credit memos, and process credit applications as needed. • Maintain accurate and up-to-date customer records and documentation. • Assist with shipping logistics, including preparing necessary documentation for smooth delivery. • Identify opportunities for upselling accessories and parts, contributing to revenue growth.
2026-04-13T22:44:08Z

Customer Service Representative

Damariscotta, ME
onsite
Temporary / Contract
16.00 - 16.00 USD / Hourly
We are looking for a dependable Customer Service Representative to support a busy retail environment in Damariscotta, Maine. This is a Contract position suited for someone who enjoys helping customers, staying organized, and contributing to smooth day-to-day store operations. The role is fully onsite and may involve working at two nearby store locations, with scheduling that includes weekend availability as part of a shared rotation. Responsibilities:• Welcome shoppers, answer questions, and deliver attentive service that creates a positive in-store experience.• Process purchases accurately, handle cash transactions responsibly. • Restock merchandise, organize displays, and help keep shelves clean, full, and easy for customers to shop.• Support inventory activities by checking product levels, replenishing items, and assisting with overall stock control.• Respond to customer inquiries by phone and in person, providing clear information and timely assistance.• Work across two nearby store locations as needed to support coverage and daily operational needs.• Collaborate with team members to keep the store running efficiently while maintaining a welcoming atmosphere.• Follow scheduling requirements that include weekend availability on a rotating basis.• Assist with general retail tasks that help maintain store appearance, product availability, and customer satisfaction.
2026-04-28T18:53:44Z

Customer Service Specialist

Saukville, WI
onsite
Permanent / Full Time
65000.00 - 75000.00 USD / Yearly
Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution. Key Responsibilities:<ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
2026-05-02T15:28:47Z

Spanish Bilingual Customer Service Representative

Chicago, IL
onsite
Temporary / Contract
22.00 - 24.00 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to support a non-profit organization through a Contract assignment based in Chicago, Illinois. In this role, you will serve as a key point of contact for members, providing thoughtful assistance over the phone, documenting interactions accurately, and helping callers understand available resources, policies, and required next steps. This position is well suited for a customer service representative with strong call center experience, dependable attendance, and a detail-focused approach to every interaction. Responsibilities:• Respond to incoming member calls with patience and a service-minded approach.• Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases.• Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next.• Explain documentation expectations and offer practical direction to help members complete requests correctly.• Enter orders, service details, and other required information with a high degree of accuracy.• Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations.• Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail.• Support additional customer service and administrative tasks as needed to meet team and member needs.
2026-04-30T21:53:45Z

Customer Service Representative

St. Paul, MN
onsite
Temporary / Contract
20.00 - 25.00 USD / Hourly
We are seeking a dedicated Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction.Responsibilities:Respond promptly to customer inquiries, handling and resolving customer complaints.Maintain a record of customer interactions, comments, and complaints.Follow-up on customer interactions.Communicate and coordinate with internal departments.Deliver excellent customer support and assist in the upgrade of our customer experience.Handle incoming calls and emails with professionalism and active listening.Provide accurate, appropriate, and immediate responses to all customer inquiries.Analyze customer's needs and problem-solve as needed.Learn about our product range and services to assist customers effectively.Process orders, applications, and requests seamlessly.
2026-04-24T20:14:05Z

Customer Service Agent

New York, NY
onsite
Temporary to Hire
21.85 - 25.30 USD / Hourly
We are looking for a Spanish Speaking Customer Service Agent to support a mission-driven non-profit organization in New York, New York. This Contract to permanent opportunity is ideal for someone who enjoys helping others, communicating clearly, and providing dependable service across phone and email channels. The person in this role will handle registration-related questions, guide callers to the appropriate resources, and maintain accurate records while delivering a courteous and welcoming experience. Responsibilities:• Respond to incoming customer questions related to registrations, general services, and routine support needs.• Direct callers to the appropriate call center team or department when issues require additional assistance.• Provide timely and courteous support through phone and email while maintaining a positive customer experience.• Enter and update customer information accurately in internal records and tracking systems.• Assist with order entry, appointment scheduling, and other service-related administrative tasks as needed.• Document interactions clearly to ensure follow-up actions and customer requests are properly recorded.• Use Microsoft Office tools, including Word and Excel, to manage information and support daily customer service activities.
2026-04-27T12:58:43Z

Customer Service Coordinator

Manchester, CT
onsite
Permanent / Full Time
60000.00 - 70000.00 USD / Yearly
Customer Service CoordinatorDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Robert Half is working with our client to find a Customer Service Coordinator to support a busy sales and operations environment. This position will play a central role in managing contract-related documentation, maintaining system accuracy, and helping ensure business processes run smoothly from order entry through ongoing account support. Responsibilities<ul><li>Provide administrative support related to customer contracts, sales activity, and account setup</li><li>Review agreements for completeness and enter key information into the company’s ERP platform</li><li>Maintain and update contract records, customer requirements, asset details, purchase orders, and related documentation</li><li>Track agreement revisions, operational updates, and other account changes to ensure data accuracy</li><li>Work cross-functionally with sales and operations teams to support workflow continuity and process compliance</li><li>Follow up with internal partners and customers to gather missing information and keep deliverables on schedule</li><li>Help uphold established procedures and ensure consistent handling of contract data and supporting records</li></ul> For immediate consideration, please apply today and/or email your resume to: Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-05-01T18:28:49Z

Customer Service Representative

Saint Paul, MN
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support student financial service inquiries at a higher education institution in Saint Paul, Minnesota. This Long-term Contract position is fully on-site and offers the opportunity to assist students with account-related questions while delivering a welcoming and solutions-oriented front desk experience. The person in this role will help students understand balances, payment options, and account activity, while also supporting daily administrative and financial service tasks. Success in this position requires patience, strong communication skills, and comfort working across multiple systems. Responsibilities: • Serve as the first point of contact at the front desk, greeting students and responding to questions about account balances, payment plans, and general financial account concerns. • Assist students with reviewing account details, researching discrepancies, and providing clear, accurate information to resolve issues in a timely manner. • Process routine account-related transactions and support students with balance payments and related service requests. • Monitor and manage outstanding check activity, including preparing and sending communications to students regarding uncashed checks. • Perform data entry and maintain accurate records within Workday and other internal systems used by the institution. • Support phone and email inquiries by delivering courteous, attentive service and following up as needed to ensure a positive student experience. • Contribute to financial operations tasks such as report review and possible bank reconciliation support. • Help maintain efficient front-line service by identifying issues, escalating complex matters when necessary, and assisting with process improvements within daily operations.
2026-04-27T20:48:42Z

Customer Service Clerk I

Chesapeake, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are seeking a professional and dependable Customer Service Representative to support daily customer interactions, process transactions accurately, and assist with administrative and financial tasks. Responsibilities:<ul><li>Provide friendly, timely, and professional service to customers in person, by phone, and via email</li><li>Answer questions, resolve concerns, and escalate issues as needed</li><li>Process payments, issue receipts, and handle cash, checks, and credit card transactions accurately</li><li>Balance cash drawer and reconcile daily transactions</li><li>Maintain customer accounts and update records in internal systems</li><li>Support billing, invoicing, and payment tracking processes</li><li>Assist with data entry, reporting, and general administrative duties</li><li>Work closely with internal departments to ensure a smooth customer experience</li><li>Follow company policies for cash handling, recordkeeping, and confidentiality</li></ul>
2026-05-01T20:33:36Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
20.00 - 22.00 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing organization in Lakewood, New Jersey in a contract opportunity with permanent potential. This role supports customers, distributors, and internal sales partners by managing orders, quotes, documentation, and day-to-day service requests with accuracy and professionalism. The ideal candidate is organized, responsive, and comfortable handling both domestic and international customer needs in a fast-paced environment. Responsibilities: • Manage customer order processing from initial entry through final confirmation, ensuring information is accurate and completed on time. • Prepare pricing quotes and related documentation for customers and sales partners while maintaining clear communication throughout the process. • Coordinate invoicing activities for international accounts, including freight-related calculations and supporting shipment paperwork. • Assemble export and shipping documents needed for overseas orders and help secure required shipment reference information. • Respond to inbound inquiries from distributors, dental offices, commercial accounts, and sales representatives regarding product details, order progress, and service needs. • Support account administration by sending dealer forms, establishing new dealer records, and creating special invoices for domestic customers when needed. • Track, document, and help resolve customer concerns, including entering complaint information, processing returns, and arranging applicable credits. • Produce routine reports, organize records, and maintain filing systems to support customer service and sales operations. • Assist with onboarding and guidance for new team members while contributing to pricing issue follow-up and customer communication initiatives.
2026-05-01T14:18:49Z

Customer Service Representative

Milwaukee, WI
onsite
Temporary to Hire
20.00 - 25.00 USD / Hourly
1. On-going business customer advocate monitoring product quality, delivery, customer complaints, issues and opportunities. 2. Respond timely to all customer calls, emails, phone calls. 3. Review, research, and enter new purchase orders as they are received. 4. Manage web data in conjunction with the Accounts Receivable team. 5. Support the plants and the sales team with various requests related to sales reports and web support. 6. Create and track RMA’s for quality issues. 7. Assist Accounts Receivable with the creation credit memos. 8. Assist in the completion of the annual Customer Service Satisfaction Survey. 9. Proactively contact customers regarding issuance of purchase orders and follow-up on all delinquent purchase orders. 10. Pursue payments for overdue invoices. 11. Provide backup support by filling in when team members are out of the office. 12. Assist with monthly inventory counts and entering inventory as needed. 13. Assist in monitoring stock and submitting material requisitions for inventory received from sister sites and outside vendors.
2026-04-15T02:48:46Z

Medical Customer Service Rep

Minneapolis, MN
remote
Temporary / Contract
19.00 - 21.00 USD / Hourly
We are looking for a Medical Customer Service Rep to support a healthcare organization serving members in Minneapolis, Minnesota. This Long-term Contract opportunity is ideal for someone who is comfortable handling high-volume calls, resolving benefit and claims-related questions, and guiding members through available healthcare services. The person in this role will deliver attentive service, provide accurate information, and help members navigate coverage, authorizations, and transportation-related support. This role is remote but does require candidates to be local to MN for quarterly onsite meetings. Responsibilities:• Handle incoming calls from health plan members and provide clear answers related to coverage, claims activity, and amounts owed to providers.• Review member benefit information and explain plan details in a way that is easy to understand and aligned with service standards.• Assist callers with questions involving Medicaid programs, managed care services, and eligibility-related concerns.• Help members understand prior authorization requirements and direct them through the appropriate next steps for care access.• Use provider network resources to confirm participating providers and support members in locating appropriate care options.• Guide members through transportation service coordination and appointment navigation when those services are part of their health plan benefits.• Document interactions accurately and maintain complete records of inquiries, resolutions, and follow-up needs.• Escalate complex issues when necessary while ensuring members receive timely and courteous support.
2026-04-28T22:48:42Z

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