We are looking for a Collections Specialist to join our team in Atlanta, Georgia. In this hybrid role, you will work both onsite and remotely to ensure efficient management of accounts and resolution of payment discrepancies. This is a long-term contract position offering an excellent opportunity for career growth in a dynamic environment.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 60 accounts, ensuring timely collection of payments.<br>• Investigate and resolve pricing discrepancies and other account issues through research and effective communication.<br>• Conduct regular follow-up calls with clients to address overdue payments and maintain strong business relationships.<br>• Utilize Excel to track, analyze, and report on account statuses and collection efforts.<br>• Collaborate with internal teams to streamline billing processes and ensure accuracy.<br>• Maintain detailed records of collection activities and account communications.<br>• Adhere to company policies and procedures while meeting collection targets.<br>• Monitor account trends and recommend strategies to improve collection rates.<br>• Provide support for audits and compliance reviews related to accounts receivable.<br>• Work in a hybrid schedule, balancing onsite and remote work effectively.
We are looking for an experienced Cable Technician to join our team in Gainesville, Georgia. This is a long-term contract position offering the opportunity to work on diverse projects involving network cabling, telecom systems, and audiovisual setups. The ideal candidate will have expertise in structured cabling and a strong commitment to delivering high-quality installations.<br><br>Responsibilities:<br>• Install, terminate, and test Cat5e/Cat6 network cables in compliance with 568A/568B standards.<br>• Set up and maintain telecom and audiovisual systems, including conference room equipment, speakers, and displays.<br>• Perform cable pulling, labeling, organizing racks and patch panels, and ensuring proper cable management.<br>• Diagnose and resolve connectivity issues related to telecom and audiovisual systems.<br>• Collaborate with project leads to deliver clean, accurate installations within specified timelines.<br>• Conduct testing and verification of installed systems to ensure optimal functionality.<br>• Maintain a safe and organized work environment while adhering to industry standards.<br>• Provide on-site support across various client locations as required.
<p>We are seeking a skilled <strong>Content Marketing Manager</strong> to lead the development and execution of high-quality, patient-friendly content across digital platforms. This role combines content strategy, SEO optimization, and partnerships.</p><ul><li>Manage production of engaging, health-literate content for websites, blogs, and digital channels.</li><li>Coordinate freelance writers and oversee workflow from brief → draft → review → publication.</li><li>Ensure accuracy and compliance through clinician review processes.</li><li>Collaborate with design and web teams to optimize content for visual appeal and conversion.</li><li>Maintain editorial calendar and track KPIs such as traffic, leads, and search rankings.anagement to enhance patient education and engagement.</li><li>Organize content review panels with advocacy partners and subject matter experts.</li><li>Secure co-branded distribution opportunities via partner newsletters, social media, and websites.</li></ul>
We are looking for a dedicated and detail-oriented Case Clerk to join our team in Atlanta, Georgia. In this role, you will manage client communications, handle case-related data, and ensure efficient case management processes. This is a contract position, offering a great opportunity for growth.<br><br>Responsibilities:<br>• Answer and screen incoming client calls with efficiency and attention to detail.<br>• Perform accurate and timely data entry for case management purposes.<br>• Coordinate communication with clients to gather necessary case information.<br>• Utilize case management software to track and update case progress.<br>• Work collaboratively with team members to ensure seamless case processing.<br>• Handle a high volume of calls while maintaining a focus on quality service.<br>• Participate in alternating weekend shifts as part of the schedule.<br>• Attend in-person or virtual meetings with HR and intake specialists when required.<br>• Ensure all case data is organized and accessible for team use.<br>• Provide exceptional client service to maintain strong relationships.
<p>We are seeking a skilled and customer-focused <strong>Desktop Support Specialist</strong> to join our team in Atlanta. This role is responsible for providing technical assistance and support for hardware, software, and network-related issues to ensure smooth day-to-day operations for end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>tier 1 and tier 2 technical support</strong> for desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and hardware components.</li><li>Diagnose and resolve hardware and software issues in a timely manner.</li><li>Assist with <strong>network connectivity troubleshooting</strong> and escalate complex issues as needed.</li><li>Maintain accurate documentation of support requests and resolutions in the ticketing system.</li><li>Support <strong>user onboarding/offboarding</strong>, including account setup and permissions.</li><li>Ensure compliance with company IT policies and security standards.</li><li>Collaborate with IT team members on projects and system upgrades.</li></ul><p><br></p>
<p>We are seeking a skilled and customer-focused <strong>Desktop Support Specialist</strong> to join our team in Atlanta. This role is responsible for providing technical assistance and support for hardware, software, and network-related issues to ensure smooth day-to-day operations for end-users. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a proactive approach to problem-solving.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Provide <strong>tier 1 and tier 2 technical support</strong> for desktops, laptops, printers, and mobile devices.</li><li>Install, configure, and maintain operating systems, applications, and hardware components.</li><li>Diagnose and resolve hardware and software issues in a timely manner.</li><li>Assist with <strong>network connectivity troubleshooting</strong> and escalate complex issues as needed.</li><li>Maintain accurate documentation of support requests and resolutions in the ticketing system.</li><li>Support <strong>user onboarding/offboarding</strong>, including account setup and permissions.</li><li>Ensure compliance with company IT policies and security standards.</li><li>Collaborate with IT team members on projects and system upgrades.</li></ul><p><br></p>
<p>Robert Half HR Solutions is currently partnering with a client that is looking to add a Benefits Administrator to their team. The Benefits Administrator will support 1400+ employees across multiple states. The experienced, detail-oriented Benefits Administrator will manage and administer all aspects of their employee benefits programs. This is a sole contributor role responsible for oversight and day-to-day execution of their medical, dental, vision, disability, and leave management plans, serving as the primary point of contact for all employee benefits queries.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Sole Benefits Administration:</strong> Own all aspects of employee benefits management in-house for 1,400 employees across multiple states.</li><li><strong>Plan Oversight:</strong> Administer medical, dental, vision, and disability plans. Troubleshoot issues, process enrollments/changes/terminations, and maintain data accuracy.</li><li><strong>Leave Management:</strong> Oversee all leaves of absence (LOA), FMLA, and ADA processes internally—assess eligibility, prepare and send required letters, monitor cases (typically 5–8 employees out at a time), and maintain compliance documentation.</li><li><strong>Workers’ Comp Coordination:</strong> Interface with the workers’ compensation vendor and coordinate integration of claims leading to FMLA or ADA cases.</li><li><strong>Open Enrollment:</strong> Lead the annual benefits open enrollment process, ensuring smooth execution, accurate communications, and data integrity.</li><li><strong>Carrier Feeds/EDI Integration:</strong> Manage carrier data feeds, troubleshoot errors, and serve as the liaison with plan carriers.</li><li><strong>Invoice Reconciliation:</strong> Review, reconcile, and process benefits invoices. Resolve discrepancies and support finance with reporting.</li><li><strong>Employee Education & Support:</strong> Serve as the subject matter expert and first point of contact for all employee questions regarding benefits, providing education and customer support as needed.</li></ul><p><br></p><p>This is a great opportunity to join a growing organization and work for a dynamic HR Leader!</p><p><br></p>
This is a contract-to-permanent, onsite role based in the Metro Atlanta area. The Help Desk Technician provides frontline technical support to end users across the organization. Responsibilities include troubleshooting common hardware and software issues, assisting with password resets and access requests, installing standard applications, documenting tickets, and escalating more complex problems to higher-tier teams. The ideal candidate demonstrates strong communication, professionalism, and a customer-first mindset.
This is a contract-to-permanent, onsite role based in the Metro Atlanta area. The Help Desk II Technician supports escalated user issues that require deeper troubleshooting and technical expertise. This role handles account administration, permissions, O365 issues, workstation configuration, VPN access, and intermediate networking problems. The position works closely with Tier III, Desktop, and Systems teams to ensure timely resolution and high-quality service.
We are looking for a skilled Desktop Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide technical assistance and support across multiple locations within Fulton County, ensuring smooth operations and resolving IT-related issues. This is a Contract-to-permanent opportunity within the local government sector, offering an excellent chance to contribute to public services while developing your career.<br><br>Responsibilities:<br>• Provide comprehensive desktop support across multiple locations, addressing hardware and software issues to maintain operational efficiency.<br>• Configure, troubleshoot, and maintain computer systems, including Apple devices, Dell technologies, and other hardware.<br>• Manage and support Active Directory environments, ensuring secure and efficient user access.<br>• Utilize Cisco and Citrix technologies to support network and remote access solutions.<br>• Implement and oversee backup technologies to safeguard data and ensure recovery capabilities.<br>• Perform configuration management tasks to ensure systems are properly set up and maintained.<br>• Collaborate with team members to resolve complex technical issues and deliver timely solutions.<br>• Conduct routine system checks and provide proactive maintenance to prevent disruptions.<br>• Document technical processes and solutions for reference and training purposes.<br>• Support database-related tasks, ensuring data integrity and accessibility.
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Atlanta, Georgia. This role involves providing comprehensive IT support for restaurant locations, addressing hardware, network, and software-related issues. Strong communication skills, a proactive attitude, and a willingness to learn are essential for success in this position.<br><br>Responsibilities:<br>• Deliver timely and effective IT support to restaurant staff, ensuring minimal disruption to daily operations.<br>• Diagnose and resolve hardware, software, and network issues across restaurant locations.<br>• Maintain and troubleshoot desktop hardware, including PCs and workstations.<br>• Configure, image, and deploy desktops and laptops with Windows 10 operating systems.<br>• Manage user accounts, permissions, and security settings using Active Directory.<br>• Provide guidance and training to staff on the use of IT systems and equipment.<br>• Collaborate with team members to identify and implement solutions for recurring technical problems.<br>• Document and track support requests, resolutions, and equipment inventory.<br>• Ensure compliance with company IT policies and security protocols.<br>• Assist with the setup and maintenance of restaurant-specific technology systems.
