We are looking for a Collections Specialist to join our team in Atlanta, Georgia. In this hybrid role, you will work both onsite and remotely to ensure efficient management of accounts and resolution of payment discrepancies. This is a long-term contract position offering an excellent opportunity for career growth in a dynamic environment.<br><br>Responsibilities:<br>• Manage a portfolio of approximately 60 accounts, ensuring timely collection of payments.<br>• Investigate and resolve pricing discrepancies and other account issues through research and effective communication.<br>• Conduct regular follow-up calls with clients to address overdue payments and maintain strong business relationships.<br>• Utilize Excel to track, analyze, and report on account statuses and collection efforts.<br>• Collaborate with internal teams to streamline billing processes and ensure accuracy.<br>• Maintain detailed records of collection activities and account communications.<br>• Adhere to company policies and procedures while meeting collection targets.<br>• Monitor account trends and recommend strategies to improve collection rates.<br>• Provide support for audits and compliance reviews related to accounts receivable.<br>• Work in a hybrid schedule, balancing onsite and remote work effectively.
<p>We are looking for a detail-oriented Cash Application Specialist to join our team in Alpharetta, Georgia. In this Contract to permanent position, you will play a vital role in managing accounts receivable processes and ensuring the accurate application of customer payments. </p><p><br></p><p>Responsibilities:</p><p>• Accurately process and distribute customer invoices in compliance with company policies.</p><p>• Record customer payments, including wire transfers, checks, and credit card transactions, into Oracle systems.</p><p>• Investigate and resolve discrepancies such as unapplied cash or payment issues in a timely manner.</p><p>• Monitor overdue accounts by preparing aging reports and recommending appropriate actions.</p><p>• Perform regular account reconciliations to ensure financial records are up-to-date and precise.</p><p>• Collaborate with the accounting team during month-end and year-end closings by providing required documentation and insights.</p><p>• Maintain organized records of transactions and customer communications for efficient reference.</p><p>• Utilize advanced Excel functions, including pivot tables and VLOOKUPs, to analyze financial data and generate reports.</p><p>• Participate in initiatives to improve processes and enhance efficiency in accounts receivable operations.</p>
We are looking for a motivated IT Support Technician (Tier I) to provide first-level technical assistance to internal employees in a hybrid work environment. This role involves hands-on support, including troubleshooting, device setup, and resolving technical issues, ensuring smooth operations for end-users. As part of a dynamic team, you will handle customer-facing responsibilities and escalate advanced issues as necessary. This contract position is perfect for someone early in their IT career who is eager to grow and develop their technical expertise.<br><br>Responsibilities:<br>• Diagnose and resolve common technical issues related to hardware, software, and peripherals for desktops, laptops, and mobile devices.<br>• Set up and configure laptops and mobile devices, including imaging and enrollment into Microsoft Intune.<br>• Provide assistance with Microsoft 365 applications such as Outlook, Teams, SharePoint, and OneDrive, addressing user concerns and performing account-related tasks.<br>• Deliver basic support for conference room technology, ensuring smooth operation during meetings and addressing AV-related issues.<br>• Manage support tickets using tools like Freshworks or Monday.com, ensuring timely updates and effective communication with users.<br>• Track IT assets, maintain inventory records, and coordinate equipment transfers to ensure accurate documentation.<br>• Create and maintain IT documentation, contributing to knowledge articles and identifying trends in recurring issues.<br>• Promote IT security best practices, including password management and device safety, while escalating potential security concerns.<br>• Adhere to established service level agreements (SLAs) for response and resolution times of Tier I support requests.<br>• Assist with troubleshooting device compliance issues, applications, and updates to maintain operational efficiency.
We are looking for a skilled Technical Support Engineer to join our team in Atlanta, Georgia. This position focuses on providing comprehensive technical support and cloud systems administration to ensure the smooth operation of IT infrastructure and user experiences. As part of a long-term contract, you will play a key role in maintaining systems, managing cloud environments, and supporting users in a hybrid workplace.<br><br>Responsibilities:<br>• Diagnose and resolve hardware, software, and system issues for desktops, laptops, mobile devices, printers, and peripherals, both on-site and remotely.<br>• Administer and manage Microsoft Intune for device enrollment, compliance policies, application deployment, and security across multiple platforms.<br>• Monitor and support resources within Microsoft Azure, including user identity management and basic troubleshooting of cloud-hosted systems.<br>• Configure and maintain conference room technology, such as Teams Rooms and video conferencing systems, to ensure efficient meeting experiences.<br>• Maintain accurate records of IT assets, including procurement, assignment, and lifecycle management, while coordinating with finance and procurement teams.<br>• Manage and prioritize IT service tickets using tools like Freshworks or Monday.com, ensuring timely resolution and clear communication.<br>• Install, configure, and maintain software and hardware in alignment with organizational standards, assisting in system upgrades and deployments.<br>• Collaborate with cross-functional teams to identify recurring technical issues, implement solutions, and document processes.<br>• Enforce IT security policies and manage device compliance through tools like Intune, Azure AD Conditional Access, and Microsoft Defender.<br>• Provide training and guidance to users on productivity tools, including Teams, Office 365, and security best practices.
We are looking for a skilled Systems Engineer to join our team in Canton, Georgia. In this role, you will focus on designing, implementing, and optimizing systems that support manufacturing processes, ensuring efficiency and reliability. The ideal candidate will have expertise in programming, lean manufacturing principles, and a strong background in engineering disciplines.<br><br>Responsibilities:<br>• Develop and implement programming solutions, including PLC programming, to optimize manufacturing systems.<br>• Utilize lean manufacturing techniques to improve efficiency and reduce waste in production processes.<br>• Create and modify 3D models to support system and product designs.<br>• Collaborate with teams to integrate and maintain MRP (Material Requirements Planning) systems.<br>• Apply engineering principles, particularly in mechanical, materials, or chemical fields, to enhance system performance.<br>• Conduct analysis and troubleshooting to resolve system issues and improve operational stability.<br>• Ensure compliance with industry standards and best practices during system development.<br>• Provide technical support and training to staff regarding system operations and improvements.<br>• Perform testing and validation of systems to ensure functionality and reliability.<br>• Work closely with cross-functional teams to align system designs with organizational goals.
<p>Our Atlanta CRE client is looking to hire a Senior Graphic Designer to create visually compelling marketing materials in digital and print media for high-profile properties. This role will bring brand, listings, and client stories to life through compelling visuals, marketing materials, and digital campaigns. The ideal candidate is creative, detail-oriented, and comfortable managing multiple projects in a fast-paced, deadline-driven environment. This position is onsite in Atlanta, Georgia.</p><p><br></p><p>Key Responsibilities</p><ul><li>Design high-quality marketing materials to promote properties, including brochures, flyers, offering memorandums, email campaigns, presentations, and signage</li><li>Develop and maintain visual branding consistency across all marketing platforms and client deliverables</li><li>Collaborate with marketing, brokerage, and research teams to design proposals, pitch decks, and client reports</li><li>Create digital and print assets for social media, website, and advertising campaigns</li><li>Update and enhance property maps, floor plans, and site plans using Adobe Creative Suite</li><li>Manage multiple projects simultaneously, ensuring on-time delivery and adherence to brand standards</li><li>Support corporate marketing initiatives such as event materials, internal communications, and brand templates</li></ul>
<p>Our client is seeking an experienced <strong>Salesforce</strong> <strong>Technical Lead</strong> with strong expertise in <strong>Salesforce development</strong> and <strong>release engineering</strong>. This individual will serve as a key liaison between client's local team and Deloitte’s offshore development team, ensuring seamless coordination of Salesforce releases and efficient data management. The ideal candidate combines hands-on technical skills with leadership capabilities to drive successful implementations and maintain confidence in Salesforce systems.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Technical Leadership & Coordination</strong></p><ul><li>Act as the primary point of contact between local stakeholders and offshore development teams.</li><li>Provide guidance and oversight on Salesforce development activities without direct people management responsibilities.</li><li>Ensure alignment of deliverables, timelines, and quality standards across teams.</li></ul><p><strong>Release Management & Engineering</strong></p><ul><li>Own and manage Salesforce release processes, including planning, scheduling, and execution.</li><li>Implement best practices for release engineering to minimize downtime and ensure smooth deployments.</li><li>Collaborate with offshore teams to avoid diverting development resources for release tasks.</li></ul><p><strong>Salesforce Development</strong></p><ul><li>Perform hands-on Salesforce development as needed, including customizations, integrations, and troubleshooting.</li><li>Maintain high confidence and competence in Salesforce technical capabilities.</li></ul><p><strong>Data Management</strong></p><ul><li>Extract, transform, and load (ETL) data within Salesforce environments.</li><li>Utilize tools such as Workbench or equivalent for data operations, ensuring accuracy and integrity.</li></ul><p><strong>DevOps & Process Improvement</strong></p><ul><li>Understand DevOps principles and practices relevant to Salesforce environments.</li><li>Gather requirements and lead implementation of DevOps-related initiatives when necessary.</li></ul><p><br></p>
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
This role is primarily customer-support focused and serves as an entry-level opportunity to build foundational experience in IT or grow within a customer service career. The position involves providing first-level support to cellular users in a call-center environment, assisting with device setup, connectivity issues, and general service inquiries. Candidates will follow established workflows and troubleshooting guides while delivering clear, patient, and detail oriented support to end users. The role includes structured training and ongoing support to help develop confidence and core technical skills.
<p>Description of Position</p><p> This role supports and enhances Salesforce environments through configuration, automation, and light development. The position works closely with business users to improve workflows, reporting, and system performance while maintaining platform stability.</p>
<p>What You’ll Be Doing:</p><ul><li>First-level support for Cellular users in a Call Center environment </li><li>Serve as the initial support contact for customers experiencing issues with device setup, technical issues, SIM activation, call/text/data problems, and general service questions.</li><li>Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.</li><li>Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.</li><li>Provide Technical Support when problems involve backend provisioning, network outages, number porting errors, or complex device failures.</li><li>Assist with basic account-related questions including plan details, feature availability, and device compatibility checks (IMEI/ESN).</li><li>Process and document all interactions within the company’s ticketing/CRM systems with accuracy and clarity.</li><li>Provide friendly, patient, and clear communication—translating basic technical steps into easy instructions for customers.</li><li>Follow compliance, quality, and performance standards set.</li></ul>
We are looking for a skilled Desktop Support Analyst to join our team in Calhoun, Georgia. This role involves providing technical assistance to clients by troubleshooting and resolving hardware, software, and networking issues. The ideal candidate will have excellent problem-solving skills, the ability to communicate technical solutions effectively, and a proactive attitude towards learning new technologies. This is a Contract-to-Permanent position, offering an opportunity to grow within the organization.<br><br>Responsibilities:<br>• Manage daily deskside support tasks, addressing user tickets related to hardware, software, network connectivity, and telephony.<br>• Assist clients with installing and configuring Microsoft products, including Office 365, Windows OS, and Azure.<br>• Provide step-by-step guidance to users for installing applications and computer peripherals.<br>• Diagnose technical issues by asking targeted questions and conducting thorough troubleshooting.<br>• Resolve problems through remote support and testing alternative solutions.<br>• Take ownership of support tickets and ensure their resolution, including documenting issues and solutions in logs.<br>• Perform minor administrative tasks on backend servers, such as applying software updates and managing backups.<br>• Escalate unresolved issues to higher-level support teams when necessary.<br>• Follow up with clients to confirm functionality and satisfaction before closing tickets.<br>• Develop technical documentation and user manuals to support clients and enhance service delivery.
<p><strong>Description of Position</strong></p><p> This role serves as the primary administrator for the ServiceNow platform, supporting day-to-day operations, platform stability, and continuous improvement across IT service management workflows. The administrator will configure and maintain core modules, manage security and access controls, and support service catalog and CMDB operations.</p><p>The position partners closely with internal teams to gather requirements, implement enhancements, support upgrades, and provide user training and troubleshooting. This role also supports light API-based integrations in collaboration with development resources.</p>
<p><strong>Description of Position</strong></p><p> This role supports and optimizes the Salesforce platform by managing configuration, security, automation, and user support. The Salesforce Administrator partners with business teams to improve workflows, reporting, and system adoption while maintaining platform stability.</p><p>The position supports ongoing enhancements, release testing, and user enablement in a growing Salesforce environment.</p>
