<p><strong>Overview</strong></p><p>We are seeking an experienced <strong>Oracle OIC Production Support Engineer</strong> to support a critical Oracle Finance environment during a large-scale enterprise integration effort. This role will be responsible for monitoring, supporting, and troubleshooting Oracle Integration Cloud (OIC) processes that facilitate Chart of Accounts (COA) processing and General Ledger (GL) interface loads into Oracle. The ideal candidate will have experience supporting enterprise integrations, financial system interfaces, batch processing operations, and production support activities within a high-volume environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Provide day-to-day production support for Oracle Integration Cloud (OIC) integrations supporting finance operations</li><li>Monitor and oversee OIC jobs responsible for Chart of Accounts (COA) processing and validation</li><li>Support GL interface loads and financial data ingestion into Oracle systems</li><li>Investigate and resolve integration failures, job exceptions, interface errors, and data processing issues</li><li>Monitor scheduled jobs, batch processes, and integration workflows to ensure successful execution</li><li>Perform root cause analysis on recurring incidents and implement corrective actions where appropriate</li><li>Troubleshoot data mapping, transformation, and interface issues between upstream and downstream systems</li><li>Coordinate with Finance, Accounting, Infrastructure, and Application Support teams to resolve production issues</li><li>Support testing, validation, deployment, and hypercare activities related to system changes and conversion events</li><li>Maintain operational documentation, support procedures, and incident records</li><li>Assist with process improvements aimed at increasing integration reliability and reducing operational risk</li></ul>