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2 results for Senior Business Systems Analyst in Atlanta, GA
- Peachtree Corners, GA
- onsite
- Permanent / Full Time
- 60000 - 80000 USD / Yearly
- We are looking for a curious and detail-focused entry-level Data Analyst to join our team in Georgia. In this role, you will help transform operational and business data into clear reporting and practical insights that support day-to-day decisions. This opportunity is well suited to someone starting their analytics career who enjoys solving problems, working with data tools, and growing in a collaborative, fast-moving environment.<br><br>Responsibilities:<br>• Create, refresh, and maintain dashboards along with recurring reports that provide timely visibility into business performance.<br>• Examine operational, sales, financial, and customer information to uncover patterns, highlight irregularities, and support informed decision-making.<br>• Review data for completeness and accuracy by performing validation, reconciliation, and quality checks, then raise issues when records appear inconsistent or incomplete.<br>• Use SQL to extract, organize, and summarize data for reporting and ad hoc analysis needs.<br>• Assist with Power BI reporting by contributing to report updates, testing activities, and validation of results.<br>• Work with structured datasets while building familiarity with data warehouse environments and core data processes.<br>• Partner with stakeholders across the business to understand reporting goals and present findings in a clear, practical manner.<br>• Maintain organized documentation for reports, metric definitions, validation methods, and standard procedures.
- 2026-11-06T00:00:00Z
- Alpharetta, GA
- onsite
- Temporary / Contract
- 26 - 30 USD / Hourly
- <p>We are looking for a Service Management Centre Analyst to help drive operational excellence across enterprise technology environments. This role serves as a central coordination point during production incidents, partnering with engineering teams, service owners, cloud providers, and business stakeholders to restore services, improve processes, and strengthen overall operational maturity.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Lead and coordinate major incident response activities, serving as the central point of communication between technical teams, service owners, cloud providers, and business stakeholders during production outages and service disruptions.</p><p>· Assess business impact, drive escalation procedures, facilitate bridge calls, and ensure timely restoration of critical services while maintaining clear stakeholder communications throughout the incident lifecycle.</p><p>· Monitor and analyze service health, events, alerts, and performance across hybrid cloud and on-premises environments to proactively identify and mitigate potential service-impacting issues.</p><p>· Support and enforce ITIL-aligned Incident, Event, Change, Problem, and Major Incident Management processes, ensuring accurate documentation and timely updates within ServiceNow or other ITSM platforms.</p><p>· Lead Root Cause Analysis (RCA) and post-incident review activities, driving corrective and preventive actions that improve service reliability and reduce recurring incidents.</p><p>· Identify trends, operational risks, and opportunities for continuous improvement, partnering with technical teams to enhance processes, operational maturity, and service resilience.</p><p>· Contribute to automation initiatives and workflow improvements that reduce manual effort, increase operational efficiency, and support the ongoing evolution of the Service Management Center.</p><p>e</p>
- 2026-11-09T00:00:00Z