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14 results for Product Support Specialist in Atlanta, GA

ERP Support Specialist
  • Atlanta, GA
  • remote
  • Temporary
  • 55.00 - 60.00 USD / Hourly
  • <p><strong>Position Summary</strong></p><p> We are seeking an ERP Support Specialist to provide ongoing system support, troubleshoot issues, and ensure smooth daily operations of the ERP system.</p><p><strong>Key Responsibilities</strong></p><ul><li>Provide Tier 1 and Tier 2 ERP support for end users.</li><li>Troubleshoot and resolve functional and technical ERP issues.</li><li>Escalate complex problems to developers or vendors as needed.</li><li>Maintain user access, roles, and security settings.</li><li>Assist with ERP upgrades, patches, and enhancements.</li></ul><p><br></p>
  • 2025-08-27T16:34:14Z
IT Support Analyst
  • Atlanta, Georgia, United States, GA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • <p>A global professional services firm is seeking a high-touch IT Services Coordinator to join its Atlanta office. This is a hybrid role (3 days onsite: Tuesday–Thursday) supporting a dynamic team of consultants, executives, and staff across multiple locations.</p><p><br></p><p>Position Overview:</p><p>As the IT Services Coordinator, you’ll be the front-line technical support resource for a high-performing office. You’ll troubleshoot hardware, software, and network issues, assist with mobile and A/V setups, and collaborate with a close-knit IT team to ensure seamless operations.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide hands-on support for desktops, laptops, mobile devices, A/V systems, and network infrastructure</li><li>Troubleshoot issues across Windows 365, Office 365, Outlook, Active Directory, and Cisco systems</li><li>Manage and resolve tickets via ServiceNow</li><li>Support users locally in Atlanta and remotely in other U.S. offices</li><li>Partner with senior IT team members for escalations and project work</li></ul>
  • 2025-08-15T18:03:48Z
Help Desk
  • Atlanta, GA
  • remote
  • Temporary
  • 25.00 - 30.00 USD / Hourly
  • <p>Position Summary</p><p>We are seeking a Help Desk Analyst to provide technical support to end users, ensuring timely resolution of issues and maintaining a high level of customer satisfaction.</p><p>Key Responsibilities</p><ul><li>Respond to Tier 1 and Tier 2 support requests via phone, email, and ticketing system.</li><li>Troubleshoot hardware, software, and network issues.</li><li>Manage user accounts, password resets, and access permissions.</li><li>Document issues, solutions, and escalation steps.</li><li>Train users on basic IT practices and applications.</li></ul><p><br></p>
  • 2025-08-19T12:58:43Z
Help Desk
  • Atlanta, GA
  • remote
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p>Position Summary</p><p>We are seeking a Help Desk Specialist to provide Tier 1 and Tier 2 technical support for end users. This role will troubleshoot hardware, software, and networking issues while ensuring a positive support experience.</p><p>Key Responsibilities</p><ul><li>Respond to support tickets, calls, and emails in a timely manner.</li><li>Troubleshoot and resolve hardware and software issues.</li><li>Manage user accounts, permissions, and access requests.</li><li>Document issues and maintain knowledge base articles.</li><li>Provide user training on systems and applications.</li></ul><p><br></p>
  • 2025-08-25T15:08:47Z
Logistics Coordinator
  • Atlanta, GA
  • onsite
  • Temporary
  • 20.90 - 24.20 USD / Hourly
  • <p>Inventory Coordinator</p><p><br></p><p><br></p><p>Summary of Position:</p><p><br></p><p>Looking for an Inventory Coordinator. As the Inventory Coordinator you will be the go-to person for all things Merchandise Related for Safety & Automotive Emissions stations in North America. As the Inventory Coordinator you will be the POS expert. All our emission stations are currently using one of the leading cloud-based POS Systems. You will be responsible for placing orders, inventory tracking, maintaining & adding item data within the POS system, as well as reporting. You will analyze sales & market trends, as well as provide product life cycles & line extension recommendations. You will work closely with the Marketing & Merchandising Manager in the performance of these duties, as well as the execution of product introduction & phase out, product data maintenance, product flow & inventory control goals.</p><p><br></p><p><br></p><p>Position Duties and Responsibilities:</p><p><br></p><p>· Partner with IT & PTI team to accurately load new items into POS system</p><p><br></p><p>· Coordinate & support new product training</p><p><br></p><p>· Manage new merchandise vendor set up</p><p><br></p><p>· Maintain current inventory data in POS system</p><p><br></p><p>· Acts as a liaison between the vendors, station managers / inspectors, & focusing on the timely delivery of products, as well as resolving any product issues.</p><p><br></p><p>· Research, acquire & update information on products in the backend of the POS</p><p><br></p><p>· Analyze item sales trends & provide recommendations for line extensions & phase outs</p><p><br></p><p>· Analyze product assortments & recommend expansion & phase outs on a per-station basis</p><p><br></p><p>· Manage inventory audit of all stations merchandise</p><p><br></p><p>· Perform inventory spot checks throughout the year</p><p><br></p><p>· Create & submit purchase orders for product replenishment for all stations</p><p><br></p><p>· Contribute & support department initiatives</p><p><br></p><p>· Assist in the communication of all pertinent product information to internal & external partners.</p><p><br></p><p>· Complete daily merchandise sales reports, as well as monthly cost of goods report</p><p><br></p><p>· Perform sales trend analysis & provide recommendations</p><p><br></p><p>· Assist in all operational & administrative functions</p><p><br></p><p>· Perform other duties as assigned</p><p><br></p><p><br></p><p><br></p>
  • 2025-08-21T13:08:46Z
Help Desk Analyst II
  • Atlanta, GA
  • remote
  • Temporary
  • 25.00 - 28.00 USD / Hourly
  • <p>We are seeking a Tier II Help Desk Technician to provide intermediate-level technical support to end-users. The ideal candidate will troubleshoot hardware and software issues, escalate unresolved incidents, and ensure timely resolution of service requests. This role requires strong communication skills and the ability to work independently or in a team environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to escalated help desk tickets related to desktops, laptops, printers, and applications</li><li>Provide remote and on-site support to end-users</li><li>Perform software installations, updates, and system configurations</li><li>Maintain documentation of issues and solutions</li><li>Escalate complex issues to Tier III or appropriate teams</li></ul><p><br></p>
  • 2025-08-15T14:59:28Z
Sr. Data Scientist
  • Atlanta, GA
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>Job Title: Data Scientist (with Data Engineering Expertise)</p><p>Location: Atlanta GA</p><p>Hybrid 3 days onsite</p><p><br></p><p>Overview</p><p>We are looking for a highly motivated and skilled Data Scientist who also brings strong Data Engineering capabilities. This is a hybrid role with a primary focus on data science—developing advanced analytics and predictive solutions—while also requiring flexibility to support data engineering efforts and responsibilities when needed (you will be deeply analytical, technically proficient, and capable of leveraging tools like Databricks, SQL, ETL pipelines, PySpark, and Python as well).</p><p>In this position, you’ll have end-to-end ownership of identifying and understanding data-driven business opportunities and translating them into actionable, predictive, and scalable analytics solutions. You’ll take ownership of converting data into actionable insights that drive business value and support our customers' strategic goals.</p><p>You'll build data-driven applications that solve real-world business challenges and partner with both internal teams and customers to deliver high-impact outcomes. This is a strategic and hands-on role where curiosity, technical expertise, and a passion for creating value through data are essential. If you're passionate about solving complex business problems with data and enjoy working in a fast-paced, customer-focused environment, this role is for you.</p><p><br></p><p>Key Responsibilities</p><p>Data Science</p><ul><li>Partner with customers and internal stakeholders to identify business opportunities and deliver predictive, actionable solutions</li><li>Develop data-driven applications that solve real-world customer problems</li><li>Stay current with trends in machine learning and AI, and apply best-in-class tools, libraries, and technologies</li><li>Serve as a subject matter expert on generating insights from data and developing machine learning models</li><li>Design and build intuitive, interactive data visualizations to communicate findings</li><li>Lead pilot projects with customers, measure business value and impact</li><li>Transition successful pilots into production-ready commercial applications</li><li>Collaborate with platform architects to ensure designs align with security and architecture best practices</li><li>Review code and solutions before deployment to ensure quality and performance</li><li>Work with and oversee contractors to deliver high-quality outcomes</li></ul><p>Data Engineering</p><ul><li>Design and develop high-performance data ingestion pipelines using Azure Databricks and Azure Data Factory</li><li>Work with event-based streaming technologies to process real-time data</li><li>Architect and implement scalable Data Lakehouse solutions</li><li>Support development and delivery of related components such as APIs and search functionality</li><li>Evaluate and select tools based on technical performance and customer requirements</li><li>Operate within Agile and DevOps frameworks to deliver iteratively from proof-of-concept to production</li><li>Ensure all engineering solutions meet security and enterprise architecture standards</li><li>Perform thorough code reviews to maintain high-quality standards</li></ul>
  • 2025-08-14T02:48:55Z
Help Desk III
  • Atlanta, GA
  • remote
  • Temporary
  • 29.00 - 35.00 USD / Hourly
  • We are looking for a Tier III Help Desk Technician with advanced troubleshooting skills to handle escalations and complex IT support issues. This role serves as a senior support resource and will work closely with system and network teams to resolve high-level incidents. Responsibilities: Resolve advanced technical issues involving networks, servers, and enterprise systems Serve as an escalation point for Tier I and II technicians Document solutions and create knowledge base articles Assist with IT projects and deployments Mentor entry level help desk staff
  • 2025-08-15T14:59:28Z
Data Engineer
  • Lithonia, GA
  • onsite
  • Contract / Temporary to Hire
  • 37.60 - 43.54 USD / Hourly
  • Responsibilities<br>• Develop and maintain high-performance SQL queries and stored procedures in SQL Server, DB2, and Azure SQL<br>• Design, optimize, and automate ETL processes for operational and logistics data<br>• Build integrations using RESTful APIs and structured data transfers between systems<br>• Create and manage Tableau dashboards to support operational insights and executive reporting<br>• Support TruckMate TMS data extractions and integrations across departments<br>• Manage and monitor automated workflows via GoAnywhere MFT<br>• Work with Salesforce data for syncing, reporting, and operational use<br>• Collaborate with operations, dispatch, and analytics teams to deliver data solutions<br>• Proactively improve SQL performance, eliminate bottlenecks, and ensure data accuracy<br>• Document technical processes, schema changes, and data flow logic<br>________________________________________<br>Requirements<br>• 4–5+ years of hands-on experience in a Data Engineer or similar data-heavy role<br>• Expert-level SQL skills — must be fluent with:<br>o Window functions<br>o CTEs<br>o Nested subqueries<br>o Index tuning<br>o Performance optimization<br>o Complex joins and aggregations<br>• Direct experience with:<br>o Microsoft SQL Server<br>• Experience with RESTful API development/integration (JSON, tokens, authentication, etc.)<br>• Proficiency in Tableau for building dashboards and visualizing operational data<br>• Experience working with TruckMate or similar transportation management systems<br>• Familiarity with GoAnywhere or other MFT platforms<br>• Working knowledge of Salesforce data structures and integration points<br>• Strong communication and documentation skills<br>• Ability to work independently and manage priorities in a production environment<br>________________________________________<br>Preferred Qualifications<br>• Background in logistics, transportation, or supply chain<br>• Experience in building data pipelines that support operations in real-time<br>• Comfortable troubleshooting across multiple database platforms
  • 2025-07-31T15:39:07Z
Banner HRIS Manager (Contract)
  • Atlanta, GA
  • onsite
  • Temporary
  • 50.00 - 55.00 USD / Hourly
  • <p><strong><u>Robert Half HR Solutions is currently recruiting for an experienced Banner HRIS Subject Matter Expert contractor</u></strong> to support our client on a long-term contract basis in Atlanta, Georgia. This role is perfect for a candidate with deep expertise in Banner HRIS system, and a strong ability to support both HR and IT functions. You will play a pivotal role in ensuring data integrity, generating advanced reports, and providing actionable insights to drive organizational success. While many HRIS systems behave similarly, <strong><u>our client will only consider candidates who have extensive Banner experience</u></strong>. Candidates who cannot demonstrate extensive Banner HRIS skills will not be contacted for this role. </p><p><br></p><p>This role is remote, however our client would ideally like to consider candidates who reside in the state of Georgia, so the Banner SME can be available to meet intermittently for onsite meetings in the city of Atlanta.</p><p><br></p><p>Responsibilities:</p><p>• Utilize Banner HRIS system to create and execute advanced reports tailored to organizational needs.</p><p>• Audit and validate data entries within the Banner system to ensure accuracy and compliance.</p><p>• Collaborate with HR and IT departments to provide technical and functional support.</p><p>• Serve as a key resource for HR end users, guiding them on system functionalities and best practices.</p><p>• Analyze HRIS data to identify trends and recommend improvements.</p><p>• Assist in the transition and integration of HRIS systems, ensuring minimal disruption to operations.</p><p>• Provide training and documentation for HRIS system users.</p><p>• Troubleshoot and resolve system-related issues in a timely manner.</p><p>• Maintain system security and ensure data confidentiality.</p><p>• Develop and implement processes to enhance system efficiency and user experience.</p>
  • 2025-08-20T18:29:13Z
PC Technician
  • Atlanta, GA
  • remote
  • Temporary
  • 20.00 - 23.00 USD / Hourly
  • We are seeking a PC Technician to install, configure, and maintain desktops, laptops, and peripheral devices. This position will provide both on-site and remote support, including hardware repairs and upgrades. Responsibilities: Install and configure desktops, laptops, printers, and other peripherals Troubleshoot hardware and software issues Perform imaging, patching, and asset inventory updates Replace and repair PC components as needed Provide support for local users and escalate when necessary
  • 2025-08-15T14:59:28Z
Copywriter
  • Atlanta, GA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p> Copywriter (Atlanta, GA)</p><p><strong>Overview:</strong></p><p> We are looking for a versatile Copywriter to develop clear, creative, and engaging content across marketing channels. This role will support digital, social, and print initiatives.</p><p><strong>Responsibilities:</strong></p><ul><li>Write compelling copy for campaigns, websites, product descriptions, and social media.</li><li>Collaborate with design and marketing teams to develop creative concepts.</li><li>Edit and proofread content to ensure accuracy and brand alignment.</li><li>Adapt tone and messaging to fit diverse audiences and platforms.</li></ul><p><br></p>
  • 2025-08-29T15:44:24Z
Asst General Counsel - Structured Finance, Asset Management
  • Atlanta, GA
  • onsite
  • Permanent
  • 350000.00 - 450000.00 USD / Yearly
  • <p>Financial services firm in Atlanta, GA seeking a 8+ year attorney to join their inhouse legal team. Role will provide expert legal guidance and manage complex transactions within the structured finance and asset management industry. This position requires a strong background in corporate law, structured finance, and compliance, as well as the ability to oversee diverse legal matters.</p><p><br></p><p>• Provide legal advice and strategic counsel on structured finance products, including residential mortgage-backed securities and whole loan transactions.</p><p>• Draft, negotiate, and review contracts related to fund formation, financing acquisitions, and investment structuring.</p><p>• Manage legal aspects of acquiring, financing, and securitizing real estate assets.</p><p>• Oversee corporate governance and compliance for domestic and foreign entities.</p><p>• Handle commercial transactions, mergers, real estate deals, and litigation matters.</p><p>• Develop and implement policies for human resources and ensure regulatory compliance.</p><p>• Monitor vendor contracts, ensuring accuracy and alignment with organizational goals.</p><p>• Advise on financial regulations and oversee compliance with legal standards.</p><p>• Support investment sourcing and structuring activities to align with company objectives.</p><p>• Collaborate with cross-functional teams to address legal challenges and drive business outcomes.</p>
  • 2025-08-25T18:49:14Z
VP Technology
  • Atlanta, GA
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
  • 2025-08-13T14:38:53Z