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16 results for Product Support Specialist in Atlanta, GA

Help Desk Analyst II
  • Atlanta, GA
  • onsite
  • Temporary
  • 28.50 - 33.00 USD / Hourly
  • We are looking for a skilled Help Desk Analyst II to join our team in Atlanta, Georgia. As part of this long-term contract position, you will play a critical role in providing technical support and resolving IT-related issues across departments. This role offers an excellent opportunity to work with cutting-edge technologies and contribute to the efficiency of a dynamic organization.<br><br>Responsibilities:<br>• Deliver Tier 1 and Tier 2 technical support to ensure timely resolution of IT issues across various departments.<br>• Administer and troubleshoot firewalls and networks to maintain optimal system security and performance.<br>• Utilize and manage Microsoft SharePoint to assist users, provide walkthroughs, and offer technical support.<br>• Perform upgrades and maintenance on Windows servers while ensuring system reliability.<br>• Support and manage O365 and Active Directory environments to enhance user access and system functionality.<br>• Handle service desk tickets efficiently by diagnosing and resolving technical problems.<br>• Collaborate with team members to provide clear communication and effective solutions for IT challenges.<br>• Apply industry certifications, such as CompTIA A+, Network+, or Microsoft credentials, to enhance technical expertise.<br>• Conduct basic troubleshooting for Microsoft Windows systems, ensuring smooth operations.<br>• Stay adaptable and comfortable in handling diverse IT tasks and responsibilities.
  • 2025-10-07T19:08:59Z
Help Desk Analyst I
  • Atlanta, GA
  • onsite
  • Temporary
  • 23.00 - 25.00 USD / Hourly
  • Key Responsibilities:<br><br>Provide technical support for Windows Desktop Operating Systems, including troubleshooting issues and assisting users.<br>Join Windows workstations to the domain and resolve connectivity problems.<br>Support the O365 Suite of applications<br>Configure and troubleshoot printers, ensuring reliable functionality for end-users.<br>Respond to service desk tickets promptly and maintain detailed documentation of solutions.<br>Collaborate with team members to improve IT processes and procedures.<br>Deliver high-quality customer service to clients and internal users.<br>Qualifications:<br><br>Proven experience in IT support or helpdesk roles.<br>Strong knowledge of Windows Desktop Operating Systems and domain integration.<br>Hands-on experience with printer setup and troubleshooting.<br>Excellent communication and problem-solving skills.<br>Ability to prioritize tasks and manage multiple issues simultaneously.<br>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator(MD-100,MD101), Microsoft 365 Fundamentals(Microsoft-900)) are a plus.
  • 2025-10-10T12:54:32Z
Deployment Engineer
  • Alpharetta, GA
  • onsite
  • Permanent
  • 110000.00 - 120000.00 USD / Yearly
  • Job Title: Gas Metrology Engineer<br>Department: R& D – Gas<br>Reports To: Head of Meters<br><br>Role Purpose:<br>The Gas Metrology Engineer provides technical expertise in the design, calibration, and operation of gas meters to ensure accuracy, reliability, and compliance with industry standards. This role supports product development, manufacturing, and calibration processes while working closely with internal teams, external regulatory authorities, and testing bodies.<br><br>Key Responsibilities:<br><br>Provide technical support to hardware and mechanical design teams to optimize gas meter designs for accuracy, pressure loss, cost efficiency, and long-term performance.<br><br>Support and improve calibration processes, including standards, equipment, procedures, and equipment selection for meter calibration.<br><br>Partner with software development teams to align meter software functionality with physical meter performance, ensuring calibration accuracy.<br><br>Represent the company in discussions with regulatory authorities, certification bodies, and external partners to ensure compliance with U.S. and international gas metering standards.<br><br>Provide expert support for customer inquiries or complaints related to meter measurement and calibration performance.<br><br>Drive continuous improvement initiatives across gas meter calibration processes, testing methods, and equipment.<br><br>Support manufacturing operations by optimizing meter calibration and testing processes.<br><br>Ensure compliance with EH& S policies, IT security policies, and applicable regulations.<br><br>Qualifications & Experience:<br><br>Bachelor’s degree (or equivalent) in Engineering – Mechanical, Electronics, Physics, or a related field.<br><br>Minimum 5 years of experience in natural gas systems, flow measurement, or related metrology.<br><br>Strong understanding of fluid dynamics and gas measurement principles; experience with acoustics or ultrasonic measurement is highly desirable.<br><br>Experience with calibration systems, test methodologies, and quality standards.<br><br>Familiarity with product development processes and high-volume manufacturing environments.<br><br>Excellent problem-solving, analytical, and documentation skills.<br><br>Strong communication and presentation abilities, including experience liaising with regulatory bodies and customers.<br><br>Ability to work independently and collaboratively within cross-functional teams.<br><br>Willingness to travel domestically and internationally.<br><br>Competencies:<br><br>Expertise in gas flow measurement, calibration, and accuracy optimization.<br><br>Strong analytical, systematic, and problem-solving approach.<br><br>Skilled in technical reporting, test documentation, and presenting findings to technical and non-technical audiences.<br><br>Effective team collaboration, communication, and relationship-building across diverse stakeholders.
  • 2025-10-01T08:08:47Z
Desktop Support Analyst
  • Atlanta, GA
  • onsite
  • Temporary
  • 19.00 - 22.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to assist with a large-scale laptop setup project in Atlanta, Georgia. This contract position involves configuring and preparing devices for deployment while adhering to technical guidelines and ensuring quality standards are met. If you are detail-oriented with a strong understanding of Windows systems and device provisioning, we encourage you to apply.<br><br>Responsibilities:<br>• Prepare and configure incoming laptops using Windows 10/11 setup procedures.<br>• Utilize Windows Autopilot or similar provisioning tools to streamline device setup.<br>• Follow technical checklists and workflows to ensure accurate and consistent configuration.<br>• Handle and organize multiple laptops efficiently during setup processes.<br>• Conduct thorough quality checks to confirm proper functionality of devices.<br>• Collaborate with team members to meet project deadlines and ensure smooth operations.<br>• Troubleshoot basic hardware and software issues during the configuration process.<br>• Maintain accurate records of completed setups and device inventory.<br>• Provide updates and feedback to supervisors on project progress and challenges.
  • 2025-10-09T18:14:00Z
Help Desk Analyst II
  • Atlanta, GA
  • onsite
  • Permanent
  • 55000.00 - 65000.00 USD / Yearly
  • We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing comprehensive technical support to ensure seamless hardware and software operations across our organization. This position requires a proactive individual with strong troubleshooting skills and a commitment to maintaining high levels of customer service.<br><br>Responsibilities:<br>• Oversee end-user hardware setup and maintenance, including desktops, laptops, and workstations, ensuring minimal downtime through timely troubleshooting and repairs.<br>• Install, configure, and support software applications for both field and office users, leveraging extensive knowledge of application integration with company systems.<br>• Administer network access by managing user password changes and ensuring secure connectivity.<br>• Collaborate with project managers to facilitate remote jobsite mobilization, providing on-site troubleshooting when remote solutions are insufficient.<br>• Evaluate and sanitize returned IT equipment, repairing and preparing it for future deployment when necessary.<br>• Maintain organized IT lab and storage areas, ensuring all equipment and software installation media are properly inventoried.<br>• Select and manage replacement components to ensure immediate availability for minimizing end-user downtime during hardware failures.<br>• Provide training to end-users on new technologies and software applications to enhance their productivity and efficiency.
  • 2025-10-13T13:08:58Z
Help Desk Analyst
  • Roswell, GA
  • remote
  • Permanent
  • 45000.00 - 65000.00 USD / Yearly
  • We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
  • 2025-10-07T14:28:49Z
Help Desk Analyst II
  • Norcross, GA
  • onsite
  • Permanent
  • 70000.00 - 75000.00 USD / Yearly
  • We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
  • 2025-10-07T14:28:49Z
Event Marketing Specialist
  • Atlanta, GA
  • onsite
  • Permanent
  • 60000.00 - 90000.00 USD / Yearly
  • <p><strong>Robert Half is seeking a Full Time Direct Hire Event Marketing Specialist with our client in the Atlanta Metro Area.</strong></p><p><br></p><p>We’re looking for an experienced Event Planner to manage high-profile client visits, internal training events, and event logistics. This role involves coordinating all aspects of event planning, including registration, travel, budgeting, and on-site execution. Strong organizational skills, professionalism, and attention to detail are essential. The position is primarily on-site, with the flexibility to work remotely one day per week when client schedules allow. Occasional travel may be required.</p><p><br></p><p>Responsibilities:</p><ul><li><strong>Client Office Visits</strong> – Manage in-person visits for TV, radio, and VIP clients.</li><li><strong>Internal Training Events</strong> – Plan and execute six annual training events for 30–60 attendees.</li><li><strong>Budget & Expense Tracking</strong> – Reconcile event costs and maintain accurate financial records.</li><li><strong>Event Registration Management</strong> – Build and oversee registration processes using Cvent.</li><li><strong>General Event Support</strong> – Assist with additional event-related tasks as needed.</li></ul><p><br></p>
  • 2025-10-06T15:44:40Z
Help Desk Analyst III
  • Atlanta, GA
  • remote
  • Temporary
  • 27.00 - 30.00 USD / Hourly
  • Seeking an experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment. Candidates should be comfortable resolving escalated tickets, mentoring entry level staff, and working in hybrid/onsite settings. Responsibilities: Resolve Tier II/III technical issues across Windows, macOS, and mobile platforms. Support end users with hardware, software, networking, and application troubleshooting. Manage Active Directory accounts, permissions, and O365 administration. Escalate and document issues as needed, ensuring SLA compliance. Provide mentoring and training to Help Desk Analysts I & II.
  • 2025-10-03T20:14:02Z
Digital Systems Architect – IoT & Embedded Integration
  • Atlanta, GA
  • onsite
  • Permanent
  • 150000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced Digital Systems Architect to lead the design and integration of cloud-native platforms with embedded hardware systems. This role is critical for developing secure, scalable, and high-performing IoT solutions tailored to safety-critical environments. The ideal candidate will thrive in a collaborative setting, working across teams to ensure seamless integration and compliance with industry standards.<br><br>Responsibilities:<br>• Develop comprehensive architecture solutions that seamlessly connect embedded systems with cloud platforms.<br>• Collaborate with cross-functional teams, including cloud, embedded, communications, and security specialists.<br>• Ensure all systems comply with cybersecurity standards and regulatory requirements.<br>• Provide technical support to development teams, addressing troubleshooting needs and optimizing system performance.<br>• Create detailed documentation of system architecture, data flows, and integration points.<br>• Design scalable IoT solutions tailored to mission-critical environments.<br>• Conduct regular assessments to identify and mitigate risks in embedded-to-cloud integration.<br>• Implement best practices for real-time systems and cloud-native architectures.<br>• Lead efforts to integrate microcontroller architectures and embedded Linux systems with cloud services.<br>• Stay updated on advancements in IoT and embedded technologies to inform design strategies.
  • 2025-10-16T14:59:09Z
Digital Solutions Architect
  • Alpharetta, GA
  • onsite
  • Permanent
  • 150000.00 - 160000.00 USD / Yearly
  • We are looking for an experienced Digital Solutions Architect to lead the design and implementation of cutting-edge digital projects within our organization. This role is critical in shaping the technical framework and strategy for enterprise-level solutions while collaborating closely with Agile teams and cross-functional leaders. If you are passionate about creating innovative architectures and driving digital transformation, we encourage you to apply.<br><br>Responsibilities:<br>• Define and oversee the architecture and design of enterprise-level digital solutions.<br>• Develop detailed models and documentation to support technical solutions.<br>• Guide teams on the selection and use of development tools, platforms, and frameworks.<br>• Collaborate with Agile delivery teams, Scrum Masters, and Product Owners to ensure seamless project execution.<br>• Address technical challenges and provide solutions to maintain project alignment.<br>• Ensure system designs adhere to organizational standards and best practices.<br>• Conduct regular reviews to optimize architecture and improve system performance.<br>• Serve as a technical expert and mentor to team members, fostering collaboration and innovation.<br>• Stay updated on emerging technologies and trends to enhance digital strategies.
  • 2025-10-16T14:29:27Z
Sr. Data Scientist
  • Atlanta, GA
  • onsite
  • Permanent
  • 130000.00 - 150000.00 USD / Yearly
  • <p>Job Title: Data Scientist (with Data Engineering Expertise)</p><p>Location: Atlanta GA</p><p>Hybrid 3 days onsite</p><p><br></p><p>Overview</p><p>We are looking for a highly motivated and skilled Data Scientist who also brings strong Data Engineering capabilities. This is a hybrid role with a primary focus on data science—developing advanced analytics and predictive solutions—while also requiring flexibility to support data engineering efforts and responsibilities when needed (you will be deeply analytical, technically proficient, and capable of leveraging tools like Databricks, SQL, ETL pipelines, PySpark, and Python as well).</p><p>In this position, you’ll have end-to-end ownership of identifying and understanding data-driven business opportunities and translating them into actionable, predictive, and scalable analytics solutions. You’ll take ownership of converting data into actionable insights that drive business value and support our customers' strategic goals.</p><p>You'll build data-driven applications that solve real-world business challenges and partner with both internal teams and customers to deliver high-impact outcomes. This is a strategic and hands-on role where curiosity, technical expertise, and a passion for creating value through data are essential. If you're passionate about solving complex business problems with data and enjoy working in a fast-paced, customer-focused environment, this role is for you.</p><p><br></p><p>Key Responsibilities</p><p>Data Science</p><ul><li>Partner with customers and internal stakeholders to identify business opportunities and deliver predictive, actionable solutions</li><li>Develop data-driven applications that solve real-world customer problems</li><li>Stay current with trends in machine learning and AI, and apply best-in-class tools, libraries, and technologies</li><li>Serve as a subject matter expert on generating insights from data and developing machine learning models</li><li>Design and build intuitive, interactive data visualizations to communicate findings</li><li>Lead pilot projects with customers, measure business value and impact</li><li>Transition successful pilots into production-ready commercial applications</li><li>Collaborate with platform architects to ensure designs align with security and architecture best practices</li><li>Review code and solutions before deployment to ensure quality and performance</li><li>Work with and oversee contractors to deliver high-quality outcomes</li></ul><p>Data Engineering</p><ul><li>Design and develop high-performance data ingestion pipelines using Azure Databricks and Azure Data Factory</li><li>Work with event-based streaming technologies to process real-time data</li><li>Architect and implement scalable Data Lakehouse solutions</li><li>Support development and delivery of related components such as APIs and search functionality</li><li>Evaluate and select tools based on technical performance and customer requirements</li><li>Operate within Agile and DevOps frameworks to deliver iteratively from proof-of-concept to production</li><li>Ensure all engineering solutions meet security and enterprise architecture standards</li><li>Perform thorough code reviews to maintain high-quality standards</li></ul>
  • 2025-10-01T20:28:54Z
Graphic Designer
  • Atlanta, GA
  • onsite
  • Permanent
  • 85000.00 - 90000.00 USD / Yearly
  • <p>We are seeking a talented and detail-oriented <strong>Graphic Designer</strong> with proven expertise in <strong>packaging design</strong> and <strong>visual merchandising displays</strong>. This role is ideal for a creative professional who can balance strong conceptual thinking with hands-on execution—bringing brand stories to life across packaging, retail environments, and point-of-sale displays.</p><p>Key Responsibilities</p><ul><li><strong>Packaging Design:</strong></li><li>Conceptualize, design, and produce packaging solutions that are visually compelling, functional, and aligned with brand guidelines.</li><li>Develop dielines, mock-ups, and production-ready artwork in collaboration with vendors and print suppliers.</li><li>Ensure packaging designs consider cost efficiency, sustainability, and customer experience.</li><li><strong>Visual Merchandising & Display:</strong></li><li>Create engaging in-store displays, point-of-purchase (POP) materials, and signage that drive consumer engagement and elevate the retail experience.</li><li>Translate brand identity into physical merchandising solutions for retail and showroom environments.</li><li>Partner with cross-functional teams (marketing, product, retail) to execute seasonal and promotional campaigns.</li><li><strong>Creative & Production Support:</strong></li><li>Collaborate with marketing and product teams to ensure packaging and displays are integrated with broader brand campaigns.</li><li>Prepare high-quality production files and oversee print proofing to maintain accuracy and brand standards.</li><li>Stay up to date with industry trends, materials, and retail innovation to bring fresh ideas to the team.</li></ul><p><br></p>
  • 2025-10-13T12:58:45Z
Director, Digital Marketing (Demand Gen)
  • Atlanta, GA
  • remote
  • Permanent
  • 110000.00 - 135000.00 USD / Yearly
  • <p>Robert Half is seeking a Director, Digital Marketing (Demand Gen) for one of our clients in Atlanta, GA. This role is an onsite/hybrid position. Candidates must be local to Atlanta, GA. This is a full time/direct hire search.</p><p><br></p><p>We are seeking a strategic, data-driven <strong>Digital Marketing Director</strong> to lead our demand generation efforts and accelerate pipeline growth. This role will be responsible for developing and executing full-funnel digital marketing strategies that attract, engage, and convert target audiences across multiple channels. The ideal candidate combines creative thinking with analytical rigor and has a proven track record of driving measurable results in B2B or high-growth environments.</p>
  • 2025-10-06T15:58:59Z
Attorney - Real Estate Structured Finance, Asset Management
  • Atlanta, GA
  • onsite
  • Permanent
  • 300000.00 - 450000.00 USD / Yearly
  • <p>Financial services firm in Atlanta, GA and New York, NY seeking an attorney to join their inhouse legal team. Role will provide expert legal guidance and manage complex transactions within the structured finance and asset management industry. This position requires a strong background in corporate law, structured finance, and compliance, as well as the ability to oversee diverse legal matters. They are seeking someone with strong <em>residential</em> mortgage experience in terms of securitization, mortgage whole purchases and sales, warehouse lending or finance agreements, and private fund formation.</p><p><br></p><p>• Provide legal advice and strategic counsel on structured finance products, including residential mortgage-backed securities and whole loan transactions.</p><p>• Draft, negotiate, and review contracts related to fund formation, financing acquisitions, and investment structuring.</p><p>• Manage legal aspects of acquiring, financing, and securitizing real estate assets.</p><p>• Oversee corporate governance and compliance for domestic and foreign entities.</p><p>• Handle commercial transactions, mergers, real estate deals, and litigation matters.</p><p>• Develop and implement policies for human resources and ensure regulatory compliance.</p><p>• Monitor vendor contracts, ensuring accuracy and alignment with organizational goals.</p><p>• Advise on financial regulations and oversee compliance with legal standards.</p><p>• Support investment sourcing and structuring activities to align with company objectives.</p><p>• Collaborate with cross-functional teams to address legal challenges and drive business outcomes</p>
  • 2025-09-15T13:54:27Z
VP Technology
  • Atlanta, GA
  • onsite
  • Permanent
  • 160000.00 - 180000.00 USD / Yearly
  • We are seeking a VP of Technology to join our team in Atlanta, Georgia. This role is focused on implementing a buy and build strategy, optimizing cloud spend, and managing change within a lean IT team. The VP of Technology will play a crucial role in transforming the infrastructure of our acquisitions and building out the practice under the leadership of our senior executives.<br><br>Responsibilities:<br>• Develop and implement a comprehensive technology strategy that aligns with our business objectives<br>• Oversee the integration and optimization of cloud technologies, primarily AWS<br>• Manage systems implementation and change management processes<br>• Analyze and optimize cloud spend to ensure operational efficiency<br>• Collaborate with other executives to build out the practice<br>• Maintain a focus on ERP Solutions, using tools such as Netsuite, Intact, and Salesforce<br>• Handle client-facing responsibilities and establish strong relationships with stakeholders<br>• Utilize Agile Scrum methodologies to manage projects and deliver results<br>• Conduct audits and reviews to ensure compliance and performance<br>• Manage contracts and agreements related to technology procurement and partnerships<br>• Leverage knowledge of Computer Hardware and Cisco Technologies in strategic decision-making.
  • 2025-10-01T20:28:54Z