<p><strong>Job Description</strong></p><p>The Billing Representative for the Legal Correspondence Team is responsible for managing and processing correspondence from attorneys, including subpoenas and requests for patient billing records. This role ensures that all records are released in compliance with legal regulatory and organizational policies while maintaining a high level of accuracy and confidentiality. The ideal candidate will possess excellent organizational skills, attention to detail, and a strong understanding of billing processes and legal documentation requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>Review process and respond to subpoenas, attorney correspondence, and requests for patient billing records in a timely and accurate manner.</p><p>Ensure compliance with federal and state laws, including HIPAA and organizational policies regarding the release of patient information.</p><p>Verify the authenticity and completeness of legal documents before processing requests.</p><p>Collaborate with internal teams to retrieve and compile accurate billing records and other required documentation.</p><p>Maintain detailed records of all requests, correspondence, and released information for audit and tracking purposes.</p><p>Communicate effectively with attorneys legal representatives and other external parties to clarify requests or provide updates on the status of records.</p><p>Safeguard sensitive patient information and ensure confidentiality in all interactions and document handling.</p><p>Identify and escalate complex or unclear requests to appropriate leadership or legal counsel for resolution.</p><p>Contribute to process improvement initiatives to enhance efficiency and accuracy in handling records requests.</p><p>Stay current on legal and regulatory changes that may impact the release of billing records.</p><p><br></p><p><br></p>
<p>Robert Half is seeking skilled, customer-oriented Patient Billing Resolution Specialist for a remote contract opportunity with a premier revenue cycle client. As a remote role, this position is open to anywhere in the United States but operates out of Pacific time. This position will support patients through revenue cycle and billing functions. The ideal Patient Billing Resolution Specialist will be a dynamic, flexible candidate who is detail-oriented and comfortable with high volumes of communication. Apply for this Patient Billing Resolution Specialist opportunity today!</p><p><br></p><p>Responsibilities:</p><ul><li>Oversee the Coordination of Benefits to assist patients with managing billing and denials.</li><li>Act as liaison between patients and insurance companies.</li><li>Handle high-volume communication: letters, text messages, and <strong>three-way calls</strong>.</li><li>Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims.</li><li>Maintain documentation and patient files through the resolution process. </li></ul>