We are looking for a Workplace Experience Ambassador to join our team on a contract basis in Atlanta, Georgia. This role is centered around enhancing the experience of all visitors and ensuring that spaces are functional, welcoming, and well-maintained. The ideal candidate will thrive in a dynamic environment and possess exceptional customer service skills.<br><br>Responsibilities:<br>• Deliver outstanding customer service to both internal team members and external visitors.<br>• Oversee front-of-house operations, including managing inquiries and directing them appropriately.<br>• Coordinate and assist with the physical setup of events, meetings, and other gatherings, including furniture arrangement, signage, and equipment.<br>• Maintain accurate records of space reservations and update event calendars regularly.<br>• Provide support for facilities-related services as needed to ensure smooth operations.
<p><strong>Key Responsibilities:</strong></p><p>· Responsible for account enrollments, ensuring accuracy and timeliness.</p><p>· Handle transaction management, maintaining meticulous records and efficient processes.</p><p>· Provide essential support in billing operations.</p><p>· Perform administrative and project tasks with precision and care.</p><p>· Contribute to optimizing processes and supporting operational goals.</p><p>· Customer service support</p>
Seeking an experienced Help Desk Analyst III to provide advanced technical support for end users in a large enterprise environment. Candidates should be comfortable resolving escalated tickets, mentoring entry level staff, and working in hybrid/onsite settings. Responsibilities: Resolve Tier II/III technical issues across Windows, macOS, and mobile platforms. Support end users with hardware, software, networking, and application troubleshooting. Manage Active Directory accounts, permissions, and O365 administration. Escalate and document issues as needed, ensuring SLA compliance. Provide mentoring and training to Help Desk Analysts I & II.
<p>We are looking for an experienced Accounts Payable Clerk in Atlanta, Georgia. In this role, you will play a critical part in managing the full cycle of accounts payable processes while ensuring accuracy and efficiency. This position requires strong organizational skills and attention to detail to handle high-volume invoice processing effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage the complete accounts payable cycle for assigned divisions, ensuring accuracy and timeliness.</p><p>• Investigate and validate invoice details to maintain accurate records.</p><p>• Perform vendor account reconciliations, including claims, statements, and received-not-invoiced items.</p><p>• Deliver exceptional customer service to vendors and internal stakeholders.</p><p>• Process payments using various methods, including checks, credit cards, and electronic transfers.</p><p>• Handle high-volume manual invoice processing with precision and efficiency.</p><p>• Utilize 3-way matching techniques to ensure proper invoicing and payment.</p><p>• Execute accurate data entry tasks to support accounts payable operations.</p><p>• Collaborate on special projects as assigned to enhance departmental processes.</p><p>• Apply Excel formulas to analyze and organize financial data effectively</p>
We are looking for a skilled and detail-oriented Help Desk Analyst II to join our team in Norcross, Georgia. In this role, you will provide technical support and troubleshooting expertise to resolve hardware, software, and network issues for our customers. This position requires a strong technical background, excellent communication skills, and the ability to work collaboratively to deliver exceptional service.<br><br>Responsibilities:<br>• Monitor customer systems and environments using remote management tools to identify and resolve issues efficiently.<br>• Provide remote assistance to customers experiencing software or desktop-related problems.<br>• Troubleshoot and repair equipment to minimize delays and prevent recurring issues.<br>• Assist other help desk analysts with complex troubleshooting and preventative maintenance tasks.<br>• Perform remote installations of equipment, ensuring schedules are met and customers are trained on proper usage.<br>• Document resolutions in a knowledge base to streamline future troubleshooting efforts.<br>• Communicate effectively with customers, dispatch teams, and management to address and resolve technical issues promptly.<br>• Complete all required documentation and ticket updates accurately and in a timely manner.<br>• Participate in training and self-study initiatives to stay current with technology advancements.<br>• Promote maintenance contracts and additional services to customers, contributing to business growth.
We are offering an exciting opportunity for a Product Support Specialist in the Internet Service Provider industry, based in Atlanta, Georgia. The role involves the development and execution of an integrated omnichannel strategy, collaboration with various teams, and the use of data analytics to improve service delivery. <br><br>Responsibilities:<br><br>• Implement and manage a comprehensive strategy to unify customer interactions across various platforms such as phone, email, chat, social media, and self-service options.<br>• Collaborate with the customer service, marketing, technology, and sales teams to ensure the omnichannel strategy aligns with the organization's objectives.<br>• Utilize data analytics to monitor customer behavior and feedback, identifying opportunities for service improvement and personalizing customer experiences across all channels.<br>• Incorporate AI and automation tools such as chatbots, voicebots, and automated workflows to enhance efficiency and align with customer service goals.<br>• Advocate for a customer-first approach, designing every touchpoint to meet client needs and expectations while maintaining brand consistency.<br>• Streamline internal workflows, systems, and processes to reduce redundancy, increase cost-efficiency, and eliminate manual work in the omnichannel operations environment.<br>• Oversee budget and resources for omnichannel operations, ensuring efficient use of resources to meet business goals.<br>• Provide guidance and mentorship to team members, promoting their detail-oriented development and alignment with team and company objectives.<br>• Carry out other related duties as needed.
<p>We are looking for a dedicated Customer Service/Billing Specialist to join our team in Alpharetta, Georgia. In this role, you will process customer orders, manage shipments and returns, and collaborate with various departments to ensure seamless operations. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to a thriving stone, glass, and concrete manufacturing industry.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input customer and replenishment orders into the order management system.</p><p>• Create and update pickup customer contracts while ensuring billing accuracy.</p><p>• Process returns, both full and partial, in alignment with company policies.</p><p>• Monitor inventory levels across plants and terminals to support order fulfillment.</p><p>• Prepare manual Bills of Lading as needed to facilitate shipments.</p><p>• Troubleshoot and resolve interface issues to ensure smooth shipment processing.</p><p>• Collaborate with Sales, Operations, Billing, Credit, and Dispatch teams to address order and account concerns.</p><p>• Assist with month-end closing activities to ensure accurate accounts receivable reporting.</p><p>• Provide support to operations sites, addressing inquiries, credit holds, and order-related issues.</p><p>• Maintain required documentation for internal and external audits while adhering to company policies and safety standards.</p>
We are on the lookout for a Dynamics 365 Solution Architect to be a part of our team situated in Atlanta, Georgia. In this role, you will be primarily tasked with the responsibility of managing customer inquiries, ensuring the maintenance of precise customer records, and processing customer applications with utmost accuracy.<br><br>Responsibilities: <br><br>• Efficiently handle customer inquiries related to Dynamic CRM<br>• Accurately process customer applications associated with Dynamics 365 solutions<br>• Ensure the management and update of customer records in Dynamics 365<br>• Monitor customer accounts within Dynamics 365 and take necessary actions<br>• Implement Dynamic CRM skills to optimize customer interaction and service<br>• Contribute to team efforts in maintaining a smooth workflow in Dynamics 365 operations<br>• Identify and address any issues or discrepancies in customer records<br>• Collaborate with other team members to ensure customer satisfaction<br>• Utilize Dynamics 365 platform to streamline customer service processes<br>• Continuously update knowledge and skills related to Dynamics 365 and Dynamic CRM.
<p>We are looking for a detail-oriented and proactive Collections Specialist in Kennesaw, Georgia. In this long-term contract position, you will play a critical role in managing accounts receivable, resolving billing discrepancies, and maintaining positive relationships with clients. The ideal candidate will possess strong negotiation skills and a commitment to adhering to industry regulations.</p><p><br></p><p>Responsibilities:</p><p>• Negotiate payment plans and settlements with customers to resolve outstanding balances effectively.</p><p>• Maintain detailed and accurate records of all collection efforts, including customer communications and payment agreements.</p><p>• Investigate and address billing discrepancies or disputes promptly to ensure customer satisfaction.</p><p>• Partner with internal teams, such as Accounting and Customer Service, to resolve client concerns and guarantee accurate invoicing.</p><p>• Monitor aging accounts receivable reports and prioritize collection activities based on delinquency levels.</p><p>• Report regularly to management on the progress of collections, highlighting any challenges or risks.</p><p>• Ensure compliance with all applicable collections laws, including the Fair Debt Collection Practices Act, during all interactions.</p><p>• Identify and implement process improvements to enhance the efficiency and effectiveness of collection operations.</p>
We are looking for an experienced Help Desk Analyst II to join our team in Atlanta, Georgia. In this role, you will be responsible for providing comprehensive technical support to ensure seamless hardware and software operations across our organization. This position requires a proactive individual with strong troubleshooting skills and a commitment to maintaining high levels of customer service.<br><br>Responsibilities:<br>• Oversee end-user hardware setup and maintenance, including desktops, laptops, and workstations, ensuring minimal downtime through timely troubleshooting and repairs.<br>• Install, configure, and support software applications for both field and office users, leveraging extensive knowledge of application integration with company systems.<br>• Administer network access by managing user password changes and ensuring secure connectivity.<br>• Collaborate with project managers to facilitate remote jobsite mobilization, providing on-site troubleshooting when remote solutions are insufficient.<br>• Evaluate and sanitize returned IT equipment, repairing and preparing it for future deployment when necessary.<br>• Maintain organized IT lab and storage areas, ensuring all equipment and software installation media are properly inventoried.<br>• Select and manage replacement components to ensure immediate availability for minimizing end-user downtime during hardware failures.<br>• Provide training to end-users on new technologies and software applications to enhance their productivity and efficiency.
<p><strong>SUPPLY CHAIN - Procurement & Production Manager</strong></p><p>Our client, a manufacturing company, is seeking an experienced<strong> Procurement & Production Manager</strong> to oversee supplier relationships, procurement agreements, and production planning activities. This role is vital to ensuring seamless order fulfillment and efficient inventory management aligned with production schedules and sales forecasts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage the end-to-end order fulfillment process, including purchase order entry, administration, and expediting inbound products.</li><li>Track purchase orders to ensure timely processing and compliance with customer satisfaction standards.</li><li>Oversee new vendor setup and maintain key supplier relationships.</li><li>Monitor inventory levels to balance customer satisfaction and cost efficiency.</li><li>Prepare and analyze procurement reports to track KPIs such as inventory turns and service levels; make recommendations for improvements.</li><li>Support global and local forecast planning, adjusting sourcing as necessary.</li><li>Collaborate closely with corporate procurement to implement global strategies and policies.</li><li>Manage packaging, subcontractor processes, and third-party service providers.</li><li>Coordinate with customer service, order entry, and sales teams for effective communication.</li><li>Adjust order quantities in response to changing business needs.</li><li>Facilitate process improvements to optimize procurement, logistics, and materials management.</li><li>Manage production planning for injection molding and assembly operations, aligning sales planning with production schedules.</li><li>Coordinate short- to medium-term service requirements and capacity reservations.</li><li>Track order deadlines and initiate corrective actions as needed to maintain on-time delivery.</li></ul><p><br></p>
We are looking for a skilled and dedicated Collections Specialist to join our team in Alpharetta, Georgia. In this position, you will be responsible for managing customer accounts, ensuring timely payments, and resolving billing issues. If you thrive in a fast-paced environment and excel in B2B collections, we invite you to apply.<br><br>Responsibilities:<br>• Oversee a portfolio of customer accounts, ensuring the efficient collection of outstanding balances.<br>• Record and manage collection activities using Oracle with precision and compliance to company policies.<br>• Investigate and address discrepancies in payments, billing errors, and short payments to achieve resolution.<br>• Work collaboratively with Sales, Customer Service, and Accounting teams to resolve disputes and maintain customer satisfaction.<br>• Prepare and analyze aging reports, identifying trends and sharing updates with management regarding collection progress.<br>• Recommend appropriate actions for delinquent accounts, including escalation, write-offs, or legal measures.<br>• Build and maintain positive relationships with customers while enforcing payment terms and policies.
<p>Robert Half is seeking a full time/direct hire Social Media Manager to work for one of our clients in a hybrid capacity in the Atlanta metro area. Candidates must be local and willing to work in a hybrid capacity. </p><p><br></p><p>We’re looking for a creative and data-savvy <strong>Social Media Manager</strong> to own and elevate our brand’s digital presence across all social platforms. This role will be responsible for developing and executing social strategies that drive engagement, grow brand awareness, and ultimately generate traffic and sales for our eCommerce business. The ideal candidate is both a storyteller and strategist — someone who understands how to create compelling content that converts followers into loyal customers.</p>
We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving complex issues efficiently. Your expertise in troubleshooting, networking, and system management will be instrumental in maintaining a robust IT environment.<br><br>Responsibilities:<br>• Provide Tier I and II technical support to resolve hardware, software, and network-related issues.<br>• Manage and maintain Active Directory, ensuring proper configuration and access control.<br>• Troubleshoot networking equipment, including routers, switches, and wireless systems such as Cisco and Meraki.<br>• Install and configure Windows operating systems and Microsoft Office applications.<br>• Apply Microsoft Open Database Connectivity (ODBC) for SQL Server to support database operations.<br>• Diagnose and repair computer hardware issues, including monitors, printers, and desktop software.<br>• Develop and implement IT policies to enhance system security and efficiency.<br>• Collaborate with users to provide clear communication and excellent customer service.<br>• Work independently with minimal supervision, prioritizing tasks effectively.<br>• Utilize ServiceNow for tracking and managing service desk tickets.
Key Responsibilities:<br><br>Provide technical support for Windows Desktop Operating Systems, including troubleshooting issues and assisting users.<br>Join Windows workstations to the domain and resolve connectivity problems.<br>Support the O365 Suite of applications<br>Configure and troubleshoot printers, ensuring reliable functionality for end-users.<br>Respond to service desk tickets promptly and maintain detailed documentation of solutions.<br>Collaborate with team members to improve IT processes and procedures.<br>Deliver high-quality customer service to clients and internal users.<br>Qualifications:<br><br>Proven experience in IT support or helpdesk roles.<br>Strong knowledge of Windows Desktop Operating Systems and domain integration.<br>Hands-on experience with printer setup and troubleshooting.<br>Excellent communication and problem-solving skills.<br>Ability to prioritize tasks and manage multiple issues simultaneously.<br>Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Modern Desktop Administrator(MD-100,MD101), Microsoft 365 Fundamentals(Microsoft-900)) are a plus.
We are looking for a dedicated Help Desk Analyst to provide exceptional technical support and resolve issues efficiently for end-users. This role involves troubleshooting hardware, software, and network systems while ensuring smooth operations across various platforms. Join our team in Roswell, Georgia, to enhance user experience and contribute to the organization's IT success.<br><br>Responsibilities:<br>• Diagnose and resolve technical issues related to computer hardware, software, and network systems.<br>• Provide support for Android devices, Apple products, and Mac computers.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Perform configuration management and ensure proper system deployments.<br>• Collaborate with teams to troubleshoot and resolve Cisco and Citrix technology-related challenges.<br>• Install, upgrade, and maintain software applications across various platforms.<br>• Deliver excellent customer service by responding promptly to help desk inquiries.<br>• Document solutions and maintain accurate records of technical support activities.<br>• Ensure system security and compliance with organizational IT policies.<br>• Assist in the implementation of new technologies and system upgrades.
<p>Job title: Senior Business Analyst,</p><p><br></p><p>Hybrid 3 days onsite in the Marietta area!</p><p><br></p><p>Robert Half is actively searching for a Senior Business Analyst to play a key role in enhancing customer satisfaction, driving adoption, and optimizing business processes for our clients.</p><p><br></p><p>As a Senior Business Analyst, you will be the bridge between our clients and internal teams, ensuring our Policy Administration System meets business needs and regulatory requirements. Reporting to the VP of Customer Success, you will work closely with clients, customer success managers, product teams, and delivery teams to drive implementations, improve user experience, and support business growth.</p><p>In this role, you will act as a trusted advisor to clients, providing best practices and recommendations to maximize the value of the company’s solutions.</p><p><br></p><p><br></p><p><br></p>
Job Title: Gas Metrology Engineer<br>Department: R& D – Gas<br>Reports To: Head of Meters<br><br>Role Purpose:<br>The Gas Metrology Engineer provides technical expertise in the design, calibration, and operation of gas meters to ensure accuracy, reliability, and compliance with industry standards. This role supports product development, manufacturing, and calibration processes while working closely with internal teams, external regulatory authorities, and testing bodies.<br><br>Key Responsibilities:<br><br>Provide technical support to hardware and mechanical design teams to optimize gas meter designs for accuracy, pressure loss, cost efficiency, and long-term performance.<br><br>Support and improve calibration processes, including standards, equipment, procedures, and equipment selection for meter calibration.<br><br>Partner with software development teams to align meter software functionality with physical meter performance, ensuring calibration accuracy.<br><br>Represent the company in discussions with regulatory authorities, certification bodies, and external partners to ensure compliance with U.S. and international gas metering standards.<br><br>Provide expert support for customer inquiries or complaints related to meter measurement and calibration performance.<br><br>Drive continuous improvement initiatives across gas meter calibration processes, testing methods, and equipment.<br><br>Support manufacturing operations by optimizing meter calibration and testing processes.<br><br>Ensure compliance with EH& S policies, IT security policies, and applicable regulations.<br><br>Qualifications & Experience:<br><br>Bachelor’s degree (or equivalent) in Engineering – Mechanical, Electronics, Physics, or a related field.<br><br>Minimum 5 years of experience in natural gas systems, flow measurement, or related metrology.<br><br>Strong understanding of fluid dynamics and gas measurement principles; experience with acoustics or ultrasonic measurement is highly desirable.<br><br>Experience with calibration systems, test methodologies, and quality standards.<br><br>Familiarity with product development processes and high-volume manufacturing environments.<br><br>Excellent problem-solving, analytical, and documentation skills.<br><br>Strong communication and presentation abilities, including experience liaising with regulatory bodies and customers.<br><br>Ability to work independently and collaboratively within cross-functional teams.<br><br>Willingness to travel domestically and internationally.<br><br>Competencies:<br><br>Expertise in gas flow measurement, calibration, and accuracy optimization.<br><br>Strong analytical, systematic, and problem-solving approach.<br><br>Skilled in technical reporting, test documentation, and presenting findings to technical and non-technical audiences.<br><br>Effective team collaboration, communication, and relationship-building across diverse stakeholders.
<p><strong>TAX MANAGER (CPA) – Public Accounting Practice</strong></p><p><em>Recruiting on behalf of our client in the Atlanta Metro area</em></p><p>Are you an experienced tax professional ready to take on a leadership role? Our client, an established CPA firm, is seeking a <strong>Tax Manager</strong> to join their Tax Team. You’ll play a key role in guiding complex tax preparation and review engagements spanning high net worth individuals, partnerships, corporations, and estates/trusts.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Independently review tax return engagements to ensure quality and compliance.</li><li>Mentor and support other members of the Tax Team.</li><li>Prepare and file complex tax returns for diverse clients.</li><li>Organize supporting work papers and maintain high standards in documentation.</li><li>Collaborate within the team and maintain open communication with leadership.</li><li>Build and maintain positive client relationships through exceptional service.</li><li>Conduct tax research and keep current with tax law updates.</li></ul><p><br></p>
<p><strong>ACCOUNTS PAYABLE & ACCOUNTS RECEIVABLE ADMIN - Well-Established Company in Duluth, GA</strong></p><p>A well-established company is seeking an experienced <strong>Accounts Payable & Accounts Receivable Administrator </strong>to join its finance and office support team. In this role, you will process Accounts Payable and Accounts Receivable transactions, generate detailed financial reports, and provide essential administrative support to both office and field sales staff. You’ll be a key point of contact for our dealer network, vendors, and internal teams, ensuring business needs are met efficiently and accurately.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Accounts Payable (AP)</strong></p><ul><li>Ensure compliance with company AP policies and month-end procedures</li><li>Full-cycle AP processing, including coding, 3-way matching, and batching</li><li>Review invoices for proper documentation and approval prior to entry</li><li>Audit, code, and process freight invoices</li><li>Respond to vendor and internal inquiries in a timely manner</li><li>Manage weekly check runs and maintain accurate AP files</li><li>Reconcile monthly vendor aging statements</li><li>Prepare annual 1099s</li></ul><p><strong>Accounts Receivable (AR)</strong></p><ul><li>Enter cash receipts and update dealer account statuses</li><li>Generate and distribute invoices for parts orders and direct shipments</li><li>Maintain accurate customer records, including updates for name or address changes</li><li>Collaborate with accounting to reconcile AR balances as needed</li><li>Research customer discrepancies and manage collections correspondence</li><li>Contact delinquent accounts to request payment</li><li>Generate and send monthly statements to the dealer network</li><li>Provide reports on customer account status</li></ul><p><strong>Administrative & Clerical Support</strong></p><ul><li>Support office and field sales staff with day-to-day administrative needs</li><li>Collect and match shipping tickets, purchase orders, and invoices</li><li>Use accounting software to match purchase orders to invoices and process payments</li><li>File and retrieve AP/AR documentation as needed</li><li>Assist with weekly wire payments and intercompany transactions</li><li>Perform additional duties and projects as assigned</li></ul><p><br></p>
We are looking for an experienced Accounts Receivable Clerk to join our team in Suwanee, Georgia. This is a long-term contract role within the semi-conductor and electric component manufacturing industry, offering an opportunity to contribute to essential financial operations. The ideal candidate will excel at managing invoicing, payments, and month-end processes, while maintaining strong organizational and communication skills.<br><br>Responsibilities:<br>• Process and post customer payments, including credit card transactions and account reconciliations.<br>• Generate accurate invoices and handle their input into customer portals.<br>• Investigate and resolve billing discrepancies, ensuring tax exemptions are properly verified.<br>• Conduct account reviews and identify customers with credit balances.<br>• Address inquiries from customers and internal teams, issuing credits or resolving disputes as needed.<br>• Assist in month-end financial tasks to ensure timely and accurate reporting.<br>• Support audits and facilitate the setup of new customer accounts.<br>• Collaborate with cross-functional teams to address and resolve accounts receivable challenges.
<p><strong>AUDIT MANAGER – Public Accounting</strong></p><p>Are you a seasoned audit professional looking to step into a leadership role? My client is an established CPA firm. They are seeking a talented <strong>Audit Manager </strong>to join their Audit & Assurance team. In this role, you’ll plan and manage financial statement engagements across a variety of industries, including construction, real estate, employee benefit plans, nonprofits, and closely held businesses.</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Plan, manage, and perform financial statement audit engagements.</li><li>Gain a deep understanding of client operations, processes, and business goals to inform audit procedures.</li><li>Work independently and collaboratively within a dynamic team.</li><li>Communicate effectively with engagement team members and maintain open dialogue.</li><li>Deliver exceptional service and foster positive client relationships.</li><li>Be available to travel to client locations within the Atlanta Metro area.</li></ul><p><br></p>
<p><strong><u>Position Overview</u></strong></p><p>We are seeking a detail-oriented Staff Accountant to join our finance team. This entry-level position offers an excellent opportunity for a recent graduate or professional with 0-2 years of experience to develop core accounting skills while contributing to essential financial operations. The Staff Accountant will play a key role in accounts receivable, accounts payable, and month-end close processes.</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><p>Accounts Receivable</p><ul><li>Process customer invoices and ensure accurate and timely billing</li><li>Maintain customer account records and update billing information</li><li>Prepare aging reports and communicate with customers regarding past due accounts</li></ul><p>Accounts Payable</p><ul><li>Schedule and process payments according to vendor terms and cash flow requirements</li><li>Maintain vendor master files including payment methods, banking information, and tax documentation</li><li>Set up new vendor accounts and update existing vendor information</li><li>Coordinate with vendors regarding payment status and account maintenance</li></ul><p>Month-End Close</p><ul><li>Prepare journal entries and account reconciliations</li><li>Support month-end reporting deadlines and deliverables</li><li>Document and maintain accounting procedures and controls</li></ul><p>General Accounting Support</p><ul><li>Assist with general ledger maintenance and transaction processing</li><li>Support annual audit preparation and provide requested documentation</li><li>Provide backup support for other accounting functions as needed</li></ul><p><br></p>
We are looking for an experienced Product Manager to join our team in Alpharetta, Georgia. In this role, you will oversee the development and execution of product strategies, ensuring alignment with client needs and organizational goals. You will play a pivotal role in driving product innovation, fostering client engagement, and collaborating across teams to deliver impactful solutions.<br><br>Responsibilities:<br>• Develop and implement product strategies that emphasize client satisfaction, retention, and engagement from a global perspective.<br>• Manage the customer product roadmap, ensuring timely delivery of new features and updates that address client needs.<br>• Lead initiatives to enhance client relationships by deepening engagement and maximizing the value clients derive from the product.<br>• Act as a strong advocate for clients, ensuring their feedback and requirements are integrated into the product development process.<br>• Conduct regular client meetings, presentations, and demonstrations to keep them informed about updates and new features.<br>• Leverage customer insights to identify opportunities for product enhancements and innovative features.<br>• Collaborate with internal teams to align product roadmaps with client expectations and broader business objectives.<br>• Partner with sales teams to understand client challenges and identify opportunities for tailored product solutions.<br>• Communicate product updates and manage expectations effectively within the team to ensure seamless client experiences.<br>• Support global launch teams in delivering sales enablement materials and ensuring alignment with sales needs.
<p>Robert Half HR Solutions is currently partnering with a client in the Johns Creek area that is looking for a dynamic and proactive HR Business Partner to join their growing organization and make an immediate impact. This role will support corporate employees, with a strong focus on employee relations, performance management, HR compliance, and policy creation/implementation. Experience supporting engineering teams is a plus, as well as HRIS implementation. This role requires someone willing to roll up their sleeves, wear multiple hats, and contribute to a variety of HR projects in a fast-paced environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Act as a strategic HR partner for corporate client groups, providing day-to-day HR support to leaders and employees.</li><li>Handle all aspects of employee relations, ensuring alignment with company policies and applicable labor laws.</li><li>Lead performance management initiatives, including goal setting, feedback, and coaching processes.</li><li>Ensure HR compliance across all corporate functions, guiding leaders on federal, state, and local regulations while maintaining up-to-date knowledge of legal requirements.</li><li>Develop, implement, and update HR policies and procedures to align with company objectives and compliance requirements.</li><li>Work closely with Talent Acquisition to support recruiting efforts, align on workforce planning, and ensure a seamless onboarding process for new hires.</li><li>Drive and support various HR projects, including program rollouts and organizational development initiatives.</li><li>Support and mentor managers to build leadership capabilities and effective team engagement strategies.</li><li>Contribute to HRIS implementation and optimization efforts, ensuring data accuracy and usability for HR processes.</li><li>Partner with key stakeholders to identify and address talent gaps while promoting a culture of inclusion and employee engagement.</li></ul><p><br></p><p><br></p>
