We are looking for a skilled Sr. IT Support Analyst to join our team in Atlanta, Georgia. In this role, you will provide Tier I and II technical support, ensuring smooth IT operations and resolving complex issues efficiently. Your expertise in troubleshooting, networking, and system management will be instrumental in maintaining a robust IT environment.<br><br>Responsibilities:<br>• Provide Tier I and II technical support to resolve hardware, software, and network-related issues.<br>• Manage and maintain Active Directory, ensuring proper configuration and access control.<br>• Troubleshoot networking equipment, including routers, switches, and wireless systems such as Cisco and Meraki.<br>• Install and configure Windows operating systems and Microsoft Office applications.<br>• Apply Microsoft Open Database Connectivity (ODBC) for SQL Server to support database operations.<br>• Diagnose and repair computer hardware issues, including monitors, printers, and desktop software.<br>• Develop and implement IT policies to enhance system security and efficiency.<br>• Collaborate with users to provide clear communication and excellent customer service.<br>• Work independently with minimal supervision, prioritizing tasks effectively.<br>• Utilize ServiceNow for tracking and managing service desk tickets.
<p><strong>Job Title:</strong> Analyst, IS Business Intelligence </p><p> <strong>Service Type:</strong> Contract- 35 Weeks </p><p> <strong>Location:</strong> Remote </p><p><br></p><p><br></p><p><strong>Position Overview:</strong></p><p>We are seeking a detail-oriented and analytical <strong>IS Business Intelligence Analyst</strong> to join our team on a temporary basis. This individual contributor role is ideal for someone passionate about driving process improvements through data-driven insights and business analysis.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze non-IT business challenges and translate them into actionable requirements.</li><li>Collaborate with stakeholders to identify process improvement opportunities and assess performance.</li><li>Develop frameworks to evaluate financial payback and return on investment (ROI) for proposed initiatives.</li><li>Prepare documentation outlining current and future state processes.</li><li>Recommend alternative solutions and support decision-making with clear, data-backed insights.</li><li>Facilitate communication between process owners and solution developers to ensure alignment and understanding.</li></ul>
<p>We are looking for an Informatica Developer to design and develop application integrations via Informatica IDMC APIs using Cloud Application Integration (CAI) and Cloud Data Integration (CDI) services. This will be a 100% remote opportunity.</p><p><br></p><p>The candidate should have strong SQL database query knowledge working with applications. The developer should also have thorough experience in developing IDMC REST API interfaces with CDI and CAI. The candidate should also have expertise with testing REST APIs using a software tool such as Bruno or an equivalent. Additionally, the candidate should also have a strong understanding of JSON data formatting.</p><p>The developer should have expertise in building ETL/ELT mappings and workflows using CDI. The candidate should have experience loading a Data Warehouse and be knowledgeable with Star Schema and 3rd normal form design. The candidate will contribute throughout the data management lifecycle process areas such as data acquisition, management, manipulation, and implement integrations between SaaS vendors, on-premise applications, and the Enterprise Data Warehouse environment.</p><p><br></p><p>Essential duties & responsibilities are:</p><p>• Work with Informatica Tech Lead, IT database administrators, systems administrators, and data warehousing development teams</p><p>• Support development, migration of data through Informatica IDMC API integrations, procedure development, troubleshooting, system configuration, security administration, and account setup.</p><p>• Support the lifecycle of physical data models and data maps for data warehouse system.</p><p>• Aid end users and programmers regarding data warehouse related problems and issues.</p><p>• Provide technical expertise to end-users who create complex queries and reports.</p><p>• Coordinate, schedule, and tests upgrades to the data warehouse system.</p>
<p>Robert Half's HR Solutions team is seeking a proactive and detail-oriented <strong>HR Generalist with Payroll</strong> to join our client in the Duluth, GA area. In this pivotal role, you’ll provide support across payroll and human resources functions for multiple locations, with both domestic and global operations. The HR Generalist with Payroll will assist with essential processes such as payroll management, onboarding, recruitment, benefits administration, and compliance with employment regulations. The ideal candidate will have strong organizational skills and the ability to multitask effectively in a fast-paced business environment. Success in this role requires a high attention to detail, a sense of urgency, and a commitment to delivering results. If you’re passionate about contributing to the growth and operational excellence of a thriving company, this role is for you. The position is primarily onsite in our Duluth office with occasional remote work flexibility.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Payroll Operations:</strong> Manage payroll processes, ensuring accuracy and compliance with submission deadlines. This includes handling updates, reviewing documentation, generating reports, reconciling statements, and liaising with the HR team for approvals.</li><li><strong>HR Administration:</strong> Provide coordination and support for various HR functions, including record-keeping, onboarding, recruitment, benefits administration, and compliance audits.</li><li><strong>Onboarding & Preboarding:</strong> Facilitate the onboarding experience for new hires by managing schedules, documentation, training sessions, and checklist alignments across departments.</li><li><strong>Benefits Support:</strong> Administer health and welfare plan enrollments, terminations, and changes. Reconcile benefits data and coordinate with payroll providers for accurate deductions.</li><li><strong>Employee Relations:</strong> Act as the first point of contact for employee inquiries, addressing questions promptly while maintaining a customer-service-focused approach.</li><li><strong>Compliance Monitoring:</strong> Support efforts to remain in compliance with payroll, HR practices, and federal and state labor laws. Maintain I-9 files, employee attendance records, and process terminations responsibly.</li><li><strong>General HR Functions:</strong> Assist with scheduling meetings, distributing correspondence, processing mail, maintaining employee records, safety initiatives, and employee engagement programs.</li><li><strong>Recruitment Operations:</strong> Ensure smooth recruiting processes, tracking candidate progress, providing timely follow-ups, and preparing required documents.</li><li><strong>Reporting & Analytics:</strong> Generate ad hoc and scheduled data reports to support HR Manager decision-making and organizational improvements.</li><li><strong>Project Support:</strong> Assist with special HR initiatives and projects as needed.</li></ul><p><br></p>
IT Systems Engineer We are seeking an IT Systems Engineer to design, implement, maintain, and optimize our internal systems and infrastructure in a hybrid environment to ensure the stability, security, scalability, and performance of our on-premises and cloud-based IT systems. This role combines hands-on technical responsibilities with strategic planning and cross-functional collaboration. You will act as a technical lead for projects, provide Tier 2/3 escalation support, and ensure our infrastructure evolves in line with business needs. <br> This is a 5-DAY ONSITE ROLE in Atlanta GA!
