<p>Robert Half is recruiting for an experienced Systems Engineer (Infrastructure) to join a collaborative IT team supporting a large enterprise server environment. This role is ideal for someone who enjoys working across virtualization, Windows infrastructure, automation, and data center technologies while helping drive modernization initiatives.</p><p><br></p><p>You'll play a key role in maintaining and improving critical infrastructure systems, supporting ongoing projects, and helping ensure a highly available and reliable environment.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Manage and support enterprise server infrastructure across multiple data centers.</li><li>Build, configure, and maintain physical and virtual servers.</li><li>Administer Windows Server environments and core infrastructure services.</li><li>Support virtualization platforms including Nutanix and VMware.</li><li>Monitor system performance and troubleshoot complex infrastructure issues.</li><li>Develop and improve PowerShell automation and operational processes.</li><li>Partner with Security, Network, and other IT teams on infrastructure initiatives.</li><li>Participate in infrastructure modernization and cloud adoption projects.</li><li>Support business continuity, disaster recovery, patching, and system reliability efforts.</li><li>Create and maintain technical documentation and operational standards.</li><li>Serve as an escalation point for advanced infrastructure issues.</li></ul><p><br></p>
<p>We are seeking a customer-focused IT Support Specialist for a critical 4-month contract opportunity providing coverage for an established IT team. This role supports employees in both office and manufacturing environments, delivering hands-on technical assistance and remote support to users across the United States.</p><p>The ideal candidate has at least 2 years of experience in end-user support, troubleshooting hardware and software issues, and providing excellent customer service. This is a hands-on role for someone who enjoys working directly with employees, resolving technical issues, and keeping day-to-day operations running smoothly.</p><p>Key Responsibilities</p><ul><li>Provide Level 1 and basic Level 2 technical support to remote and onsite employees.</li><li>Troubleshoot and resolve issues involving PCs, laptops, printers, Microsoft 365, software applications, and peripheral devices.</li><li>Deploy, configure, image, and replace computers and other end-user devices.</li><li>Provide deskside support in both office and manufacturing environments, including support for devices connected to manufacturing equipment.</li><li>Respond to approximately 10–20 support tickets per day, depending on volume.</li><li>Document incidents, resolutions, and troubleshooting steps in the ticketing system.</li><li>Prioritize incoming requests and escalate complex issues to the appropriate IT team member.</li><li>Deliver professional, responsive customer service to employees with varying levels of technical expertise.</li><li>Assist with device installations, software setup, hardware replacements, and general end-user technology needs.</li></ul><p>Work Environment</p><ul><li><strong>Location:</strong> Onsite in Ripon, Wisconsin</li><li><strong>Duration:</strong> 4-month contract</li><li><strong>Support Mix:</strong> Approximately 80% remote support and 20% deskside support</li><li><strong>Environment:</strong> Approximately 1,200 employees supported nationally, including roughly 800 in Ripon</li><li><strong>Daily Volume:</strong> Typically 10–20 support tickets, depending on business needs</li></ul><p>This is an excellent opportunity for a hands-on IT support professional who enjoys variety, working directly with end users, and making an immediate impact by keeping employees productive and technology running smoothly.</p>
We are looking for a Help Desk/Desktop Support Analyst to join a construction-focused organization in Appleton, Wisconsin on a contract-to-permanent basis. This position will support end users in a newly established office environment, combining hands-on desktop support with audio-visual assistance and strong customer interaction. The ideal candidate brings a proactive mindset, communicates well with employees at all levels including leadership, and is comfortable assisting a technically sophisticated engineering user base.<br><br>Responsibilities:<br>• Provide day-to-day desktop and service desk support for employees by resolving hardware, software, and operating system issues in a timely manner.<br>• Manage and update support tickets, document troubleshooting steps, and ensure incidents are tracked through to completion.<br>• Set up, install, and maintain workstations, peripherals, and related equipment for new and existing users.<br>• Support conference rooms and on-site audio-visual technology, including diagnosing issues and helping meetings run smoothly.<br>• Assist with basic network-related tasks such as equipment installation, device setup, and physical racking and stacking activities.<br>• Deliver clear technical guidance to end users and offer training that improves user confidence with workplace technology.<br>• Support user account access and directory-related tasks within Active Directory and Windows-based environments.<br>• Provide attentive, high-touch support to a workforce that includes executives and engineering teams using specialized design applications.<br>• Assist with troubleshooting and user support for engineering software such as Revit, Inventor, Vault, and AutoCAD Electrical when needed.
<p>We are looking for a TRAVELING Help Desk/Desktop Support Analyst to join a construction-focused organization in Appleton, Wisconsin in a contract capacity with the potential for a permanent role. This position supports field and office technology needs by combining hands-on desktop support, site technology setup, and user guidance across multiple locations. The role is ideal for someone who is comfortable traveling extensively, working directly with hardware and cabling, and helping end users resolve technical issues with professionalism and clarity.</p><p><br></p><p>**Will require a REAL ID to travel via flights </p><p><br></p><p>Responsibilities:</p><p>• Travel to project and company sites in multiple states to deliver on-site technical support and deployment services.</p><p>• Install, organize, and connect equipment in racks for both newly launched locations and active sites undergoing technology improvements.</p><p>• Support audiovisual components and assist with the setup and readiness of site-based technology environments.</p><p>• Perform commissioning activities to confirm systems, devices, and infrastructure are functioning properly before handoff.</p><p>• Handle hardware installation and replacement work related to networking upgrades and endpoint support needs.</p><p>• Run, terminate, and manage structured cabling, including low-voltage and network cabling for site technology deployments.</p><p>• Troubleshoot desktop, hardware, and Windows-related issues while responding to service desk requests in a timely manner.</p><p>• Provide end-user instruction and practical training to help employees effectively use supported systems and equipment.</p>
We are looking for a Desktop Support Analyst to provide hands-on technical support for a manufacturing facility in Wisconsin. This contract position with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, supporting onsite infrastructure, and working closely with plant operations in a fast-paced paper and packaging environment. The role requires strong troubleshooting ability across desktops, printers, scanners, Microsoft technologies, and core networking components, along with the flexibility to support onsite needs five days per week.<br><br>Responsibilities:<br>• Deliver onsite technical support for desktop systems, workstations, and end-user hardware within the plant environment.<br>• Diagnose and resolve issues involving Windows 10 devices, software deployment, application removal, and general workstation performance.<br>• Support printer operations by identifying and correcting problems related to HP printers, print drivers, and print connectivity.<br>• Assist with network-related troubleshooting by following established guidance, testing connectivity, and helping identify the source of communication failures.<br>• Provide user and device support within Active Directory and Microsoft 365, including access-related issues and basic account administration.<br>• Participate in device imaging and deployment efforts, including Autopilot rollouts and workstation setup for new or replacement equipment.<br>• Work with basic switching and Cisco network components to support installation activities and onsite troubleshooting needs.<br>• Maintain and troubleshoot barcode and handheld scanning equipment, including Zebra scanners used in plant operations.<br>• Serve as the onsite point of execution for broader infrastructure teams by carrying out technical instructions accurately and reporting findings clearly.