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2 results for Technical Support Analyst in Anoka, MN
- Plymouth, MN
- onsite
- Temporary / Contract
- 25 - 29 USD / Hourly
- <p>We are looking for a Desktop Support Analyst to. In this role, you will support end users in a hybrid work environment and focus on delivering responsive technical assistance with a strong customer service mindset. The role will play a key part in device setup, desktop support, and Windows 11 rollout activities while helping users remain productive during day-to-day operations.</p><p><br></p><p>Responsibilities:</p><p>• Provide first-line technical support by phone, remote channels, and in person, ensuring issues are assessed, prioritized, resolved, or escalated in a timely manner.</p><p>• Support the rollout of Windows 11 on newly issued devices and assist with upgrading existing computers from Windows 10.</p><p>• Deliver post-deployment assistance to employees by addressing technical problems, answering usage questions, and minimizing disruption to daily work.</p><p>• Investigate desktop, software, and account-related incidents, document findings, and keep ticket records updated with status, root cause, and resolution details.</p><p>• Partner with the broader support team to coordinate migration activities and maintain a smooth user experience throughout deployment efforts.</p><p>• Prepare and maintain support documentation, including procedures, user guidance, training references, and frequently asked questions.</p><p>• Configure and support endpoint devices using enterprise management tools such as Autopilot, Intune, SCCM, or similar platforms.</p><p>• Assist with user and device administration tasks involving Active Directory, Microsoft 365 environments, and related admin portals.</p>
- 2026-07-29T00:00:00Z
- Saint Paul, MN
- onsite
- Temporary / Contract
- 43.5385 - 50.413 USD / Hourly
- We are looking for a Business Analyst - Techncial to support a government organization in Saint Paul, Minnesota. This Long-term Contract position is ideal for someone who can partner closely with technology teams, bring clarity to financial and operational decision-making, and help strengthen planning processes in a changing environment. The role calls for a self-directed individual with strong attention to detail who combines analytical depth with the ability to create practical structure across complex business functions.<br><br>Responsibilities:<br>• Develop financial models and planning tools that strengthen forecasting accuracy and support informed business decisions.<br>• Perform detailed variance reviews and on-demand analysis to identify trends, risks, and improvement opportunities.<br>• Partner with information technology stakeholders to streamline reporting, improve data visibility, and support effective operational planning.<br>• Refine budgeting workflows to increase efficiency, consistency, and usability across the organization.<br>• Establish and enhance financial and analytical frameworks for technology-related functions that require greater structure and governance.<br>• Create reporting solutions and dashboards in Power BI to reduce reliance on manual spreadsheet-based processes.<br>• Assess existing workflows and recommend automation opportunities using tools such as Power Query, Power Automate, or similar technologies.
- 2026-08-12T00:00:00Z