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8 results for Sr Customer Service Representative in Ann Arbor, MI
- Madison Heights, MI
- onsite
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a busy customer-focused team in Michigan. This Long-term Contract position is ideal for someone who enjoys assisting customers, handling high-volume communication, and ensuring orders are processed with accuracy. The role requires strong attention to detail, clear communication, and the ability to balance multiple priorities while delivering dependable service.<br><br>Responsibilities:<br>• Build strong customer relationships by providing responsive, attentive support and creating a positive service experience.<br>• Handle incoming calls and email inquiries, addressing questions, resolving concerns, and ensuring timely follow-up.<br>• Process customer orders accurately and enter detailed information into the designated system.<br>• Monitor order activity, provide status updates, and communicate important information to customers as needed.<br>• Investigate service issues or complaints and work toward effective resolutions that support customer satisfaction.<br>• Partner with teams such as Sales and other service contacts to coordinate responses and meet customer expectations.<br>• Review order details carefully, including quantities, pricing, and related calculations, to maintain accuracy.<br>• Manage several requests at once in a fast-paced setting while staying organized and focused on accuracy.<br>• Expand knowledge of products, workflows, and company procedures to provide informed customer support.
- 2026-11-13T00:00:00Z
- Detroit, MI
- onsite
- Permanent / Full Time
- 90000 - 120000 USD / Yearly
- We are looking for an experienced Sr Cost and Pricing Analyst to join a collaborative finance team in Detroit, Michigan. This role supports profitability and business performance by delivering accurate product costing, inventory analysis, and margin reporting across a portfolio of consumer products. The position works closely with operations, supply chain, procurement, and commercial leaders to provide financial insight that informs planning and strategic decisions.<br><br>Responsibilities:<br>• Build, maintain, and refine costing models for a range of products to support accurate financial analysis and pricing decisions.<br>• Coordinate standard cost reviews and contribute to annual planning activities related to product costs and margin expectations.<br>• Examine manufacturing, sourcing, and supply chain expenses to identify patterns, cost drivers, and opportunities for improvement.<br>• Prepare inventory-related journal entries, account reconciliations, and month-end reporting to ensure reliable financial results.<br>• Track inventory balances, reserve levels, and valuation methods to help maintain accuracy in financial records.<br>• Research inventory variances and partner with operational teams during cycle counts and physical inventory processes.<br>• Analyze material, labor, overhead, and purchase price variances to explain performance against expectations.<br>• Produce recurring margin and profitability reports for leadership to support business decisions and performance reviews.<br>• Assist with budgeting and forecasting tied to inventory, cost of goods sold, and gross margin performance.<br>• Support reporting enhancements, automation efforts, internal controls, audit requests, and compliance-related accounting activities.
- 2026-11-10T00:00:00Z
- Holland, OH
- onsite
- Permanent / Full Time
- 60000 - 70000 USD / Yearly
- We are looking for an experienced Sr. Tax Accountant to join a public accounting team in Ohio. This position is well suited for a detail-focused team member who can manage tax preparation and bookkeeping work with accuracy, sound judgment, and strong organization. The role offers the opportunity to handle a range of client tax matters while contributing to a dependable, service-oriented accounting environment.<br><br>Responsibilities:<br>• Prepare individual and business tax returns from initial document review through final completion, ensuring accuracy and compliance with applicable tax regulations.<br>• Maintain and review client bookkeeping records, reconciling accounts and resolving discrepancies to support complete and reliable financial reporting.<br>• Use QuickBooks Desktop and QuickBooks Online to manage accounting data, update financial activity, and assist with client recordkeeping needs.<br>• Apply knowledge of individual income tax rules to analyze financial information and produce well-supported tax filings.<br>• Work with tax preparation software, including Drake Tax Software, to complete returns efficiently and maintain organized supporting documentation.<br>• Coordinate multiple client assignments at once, prioritizing deadlines while delivering consistent, high-quality work.<br>• Communicate with internal team members and clients to gather required information, clarify issues, and keep projects moving forward.<br>• Support a detail-focused in-office accounting practice by handling day-to-day tax and bookkeeping responsibilities with dependability and attention to detail.
- 2026-11-09T00:00:00Z
- Plymouth, MI
- onsite
- Temporary / Contract
- 40 - 50 USD / Hourly
- <p>We are looking for an experienced Sr. Accountant to support a high-volume printing business in Plymouth, Michigan. This Long-term Contract opportunity is ideal for a detail-oriented finance specialist who can manage core accounting operations, maintain accurate inventory-related reporting, and contribute to process improvements in a fast-paced environment. The role will play a key part in strengthening financial consistency across the organization while supporting daily and month-end accounting activities. This is an ON-SITE position.</p><p><br></p><p>The day-to-day responsibilities will include:</p><p>• Lead the implementation and configuration of QuickBooks Enterprise, including accounting data alignment and process standardization efforts.</p><p>• Assist with system-related accounting initiatives tied to the transition from Great Plains to QuickBooks, helping prepare for a targeted go-live timeline.</p><p>• Support general accounting activities, including journal entries, account reconciliations, and month-end close deliverables.</p><p>• Review general ledger activity for accuracy and resolve discrepancies affecting financial statements or subledger balances.</p><p>• Maintain inventory accounting records and monitor work-in-progress balances to support accurate costing and reporting.</p><p>• Analyze financial data in Excel to identify variances, improve reporting accuracy, and support operational decision-making.</p><p>• Partner with internal stakeholders to promote consistent accounting practices.</p>
- 2026-11-09T00:00:00Z
- Troy, MI
- remote
- Temporary to Hire
- 35 - 42 USD / Hourly
- We are looking for an experienced Sr. Accountant to join a team in Troy, Michigan in a contract-to-permanent capacity. This role is ideal for an accounting specialist who brings strong technical knowledge, sound judgment, and the ability to evaluate complex transactions with precision. The position will contribute to core accounting operations, technical research, financial review activities, and audit support while partnering closely with finance leadership.<br><br>Responsibilities:<br>• Evaluate complex and unusual business transactions and prepare thorough accounting analyses that clearly support recommended treatment.<br>• Research applicable U.S. accounting guidance, interpret requirements, and document conclusions in formal technical memorandums.<br>• Assist with the accounting impact of acquisitions, divestitures, and other strategic business activities.<br>• Contribute to month-end, quarter-end, and year-end close processes, including journal entry support and general ledger review.<br>• Perform balance sheet account analysis and complete reconciliations to help maintain accurate financial records.<br>• Respond to external audit requests by organizing schedules, gathering support, and providing timely documentation.<br>• Work closely with accounting and finance leaders to address technical accounting questions and reporting considerations.<br>• Support ongoing financial reporting needs across a multi-entity environment and help strengthen accounting documentation where needed.
- 2026-11-06T00:00:00Z
- Troy, MI
- remote
- Permanent / Full Time
- 105000 - 115000 USD / Yearly
- We are looking for a Senior Accountant to support commercial accounting activities tied to vehicle-related revenue, inventory, and cost of sales in Troy, Michigan. This role is well suited for an accounting specialist who can interpret complex guidance, improve processes, and collaborate across finance, sales, operations, and legal teams. The position will play a key part in establishing reliable procedures, strengthening controls, and delivering accurate reporting as the business grows.<br><br>Responsibilities:<br>• Lead accounting for vehicle and related revenue streams, applying revenue recognition guidance to assess deliverables, pricing allocation, and sales channel treatment.<br>• Manage accounting for customer order deposits and prepayments, ensuring balances are accurately recorded, reconciled, and tracked through fulfillment.<br>• Prepare monthly close deliverables, including journal entries, reconciliations, roll-forwards, and reporting for inventory, revenue, and cost of goods sold.<br>• Review finished goods inventory for valuation considerations and record appropriate adjustments in line with applicable accounting standards.<br>• Partner with FP&A to support forecasts, budgets, and variance analysis related to vehicle sales, margins, and associated costs.<br>• Design and strengthen internal controls and scalable accounting workflows that support a growing commercial business environment.<br>• Assist with external audit requests and contribute to financial statement support for revenue and inventory-related disclosures.<br>• Evaluate the accounting impact of new products, go-to-market models, and operational changes before implementation.<br>• Collaborate with cross-functional stakeholders to help shape and execute an end-to-end order-to-cash process for vehicle transactions.<br>• Participate in ERP-related implementation activities by defining accounting needs, supporting testing, and documenting outcomes thoroughly.
- 2026-10-26T00:00:00Z
- Maumee, OH
- onsite
- Permanent / Full Time
- 80000 - 90000 USD / Yearly
- <p>We are looking for an experienced Sr. Accountant to join our team in Maumee, Ohio. This position supports core accounting operations by helping drive an accurate month-end close, maintaining reliable financial records, and preparing analysis that strengthens internal reporting. The role also works closely with leadership on reconciliations, audit readiness, and financial documentation that supports sound business decisions.</p><p><br></p><p>Responsibilities:</p><p>• Lead and support month-end closing activities to deliver accurate internal financial results on schedule.</p><p>• Prepare detailed schedules and account analyses for balance sheet and income statement activity, ensuring all figures are properly supported.</p><p>• Record and review journal entries within the general ledger to maintain complete and accurate accounting records.</p><p>• Reconcile key accounts each month, including receivables, payables, fixed assets, depreciation, accrued liabilities, inventory, and work-in-process balances.</p><p>• Investigate account variances, resolve discrepancies, and maintain organized workpapers that clearly document financial activity.</p><p>• Produce management reporting and other internal financial analyses to support visibility into operating performance and expenses.</p><p>• Assist with year-end audit preparation by compiling schedules, gathering supporting documentation, and responding to information requests.</p><p>• Support payroll accounting through recurring reconciliations of payroll expenses and related liabilities.</p><p>• Participate in physical inventory activities and provide financial data needed for tax preparation support.</p>
- 2026-10-23T00:00:00Z
- Ann Arbor, MI
- onsite
- Permanent / Full Time
- 80000 - 95000 USD / Yearly
- We are looking for an experienced accounting specialist to join an investment management organization in Michigan. This role is ideal for someone who brings strong technical accounting knowledge, works independently with confidence, and contributes effectively in a collaborative environment. The position will support core accounting operations, reporting activities, and close processes while helping maintain accurate and timely financial information.<br><br>Responsibilities:<br>• Oversee key accounting activities to ensure financial records are accurate, complete, and aligned with reporting requirements.<br>• Prepare and review financial reports that support internal decision-making and external business needs.<br>• Manage month-end close responsibilities, including reconciliations, journal entries, and coordination of closing timelines.<br>• Maintain the general ledger by analyzing account activity, resolving discrepancies, and supporting overall data integrity.<br>• Track and account for fixed assets, including additions, depreciation, and related record maintenance.<br>• Partner with cross-functional colleagues to gather financial information, answer accounting questions, and improve workflow efficiency.<br>• Contribute to process improvements and support accounting system-related tasks, including work involving accounting software when applicable.
- 2026-11-11T00:00:00Z