We are looking for an experienced Accounts Payable Specialist to join our team in Farmington Hills, Michigan. This is a Contract-to-permanent position that requires strong attention to detail and the ability to manage full-cycle accounts payable processes efficiently. The ideal candidate will play a key role in maintaining vendor relationships and ensuring accurate financial transactions.<br><br>Responsibilities:<br>• Manage the full-cycle accounts payable process, including invoice coding, approvals, and payments.<br>• Perform regular check runs and Automated Clearing House (ACH) transactions to ensure timely payment.<br>• Set up and maintain vendor accounts, ensuring compliance with company policies.<br>• Process AP accruals to accurately reflect expenses in financial statements.<br>• Handle W-9 and 1099 documentation to meet tax reporting requirements.<br>• Reconcile accounts payable records with general ledger accounts.<br>• Collaborate with internal teams to resolve discrepancies and ensure accurate reporting.<br>• Maintain organized records of all financial transactions and vendor correspondence.<br>• Support audits by providing documentation and clarifying discrepancies as needed.
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Detroit, Michigan. This Contract-to-permanent position offers an excellent opportunity for a driven individual to contribute to our financial operations by ensuring accuracy and efficiency in payment processing and vendor management. The ideal candidate will bring strong organizational skills, a proactive approach to problem-solving, and experience with tools such as NetSuite and Concur.<br><br>Responsibilities:<br>• Oversee the entire accounts payable process, including receiving, coding, and entering vendor invoices into the NetSuite system.<br>• Prepare payments for approval, such as checks and wire transfers, ensuring timely processing based on invoice due dates.<br>• Match supplier invoices to purchase orders while maintaining precise financial records for all transactions.<br>• Build and maintain strong vendor relationships, responding to inquiries and resolving payment discrepancies with a customer-focused approach.<br>• Reconcile assigned balance sheet accounts and record journal entries as part of the monthly financial close process.<br>• Support the annual financial statement audit and assist with semi-annual physical inventory counts.<br>• Evaluate current workflows and recommend improvements to accounting systems and processes to enhance efficiency.<br>• Investigate and resolve billing discrepancies in collaboration with other departments.<br>• Coordinate with colleagues to ensure accurate financial records and reporting.<br>• Perform additional duties as assigned to support the finance department.
We are in search of an Accounts Receivable Specialist to become part of our team. This role is based in our office in Detroit, Michigan and offers a contract to permanent employment opportunity. As an Accounts Receivable Specialist, you will play a key role in managing customer accounts, processing credit applications with accuracy, and handling customer inquiries with efficiency.<br><br>Responsibilities<br>• Manage and monitor customer accounts to ensure accuracy<br>• Handle customer inquiries and resolve issues in a timely manner<br>• Process customer credit applications with precision and efficiency<br>• Maintain detailed and accurate customer credit records<br>• Carry out billing functions as required<br>• Utilize Accounts Receivable (AR) skills to enhance financial operations
Location: Detroit, Michigan<br>Industry: Non-Profit Organization<br><br>We are seeking a detail-oriented and proactive Accounts Payable Specialist to join our team at a thriving non-profit organization based in Detroit. This role is a contract-to-hire opportunity that offers the chance to support meaningful work while utilizing your accounting expertise.<br><br>Responsibilities:<br>Accurately process invoices, including verifying, coding, and data entry.<br>Manage payments to vendors and ensure proper documentation and compliance with company policies.<br>Collaborate with internal departments and external vendors to resolve discrepancies and ensure prompt payment.<br>Maintain accounts payable records and provide detailed reporting as needed.<br>Reconcile payable accounts with financial statements and address inconsistencies.<br>Assist with month-end closing procedures and support audits as required.<br>Qualifications:<br>Proven experience in accounts payable or similar role.<br>Familiarity with Financial Edge and Blackbaud software is strongly preferred.<br>Advanced Microsoft Excel skills, including experience in pivot tables and v-lookups, is highly desirable.<br>Strong attention to detail and accurate data entry abilities.<br>Excellent communication and organizational skills.<br>Knowledge of accounting processes and principles.<br>Preferred Attributes:<br>Experience working in or with non-profit organizations is a plus.<br>A team player with the ability to collaborate effectively in a mission-driven environment.<br>Additional Information:<br>This is a contract-to-hire position, offering the potential for long-term career growth within a well-established non-profit organization. If you have a passion for accounting and seek to make an impact in the non-profit sector, we encourage you to apply.<br><br>To express interest in this role and join an impactful organization, please Apply Now or contact us at Robert Half for more details.
We are looking for a skilled Accounts Receivable Specialist to join our team in Southfield, Michigan. This is a Contract to permanent position offering the opportunity to contribute to essential financial operations. The ideal candidate will have experience in collections, billing, and cash application processes, ensuring the accuracy and efficiency of receivables management.<br><br>Responsibilities:<br>• Manage the accounts receivable process, including invoicing, billing, and cash application functions.<br>• Oversee and execute commercial collections to ensure timely payments from clients.<br>• Reconcile cash activities and maintain accurate financial records.<br>• Communicate with customers to address payment discrepancies and resolve outstanding issues.<br>• Collaborate with internal teams to ensure accurate billing and reporting.<br>• Monitor customer accounts to identify overdue payments and implement follow-up actions.<br>• Prepare and analyze accounts receivable reports to track performance and trends.<br>• Ensure compliance with company policies and relevant regulations in all receivable activities.<br>• Identify opportunities for process improvements within the accounts receivable function.
We are looking for a dedicated Collections Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will focus on recovering outstanding debts and ensuring accurate tracking of payments. This is a fully on-site position for an initial duration of six weeks, with the possibility of extension.<br><br>Responsibilities:<br>• Conduct collection calls to recover outstanding debts and maintain consistent follow-up with clients.<br>• Monitor and track debt using Excel to ensure accurate and up-to-date records.<br>• Collaborate with internal teams to process cash applications and resolve payment discrepancies.<br>• Maintain detailed documentation of collection activities and ensure compliance with company policies.<br>• Communicate effectively with customers to negotiate payment plans and resolve disputes.<br>• Analyze aging reports to prioritize collection efforts and meet recovery targets.<br>• Provide regular updates to management on collection progress and challenges.<br>• Utilize relevant software tools to streamline collection processes and improve efficiency.
We are looking for a detail-oriented Accounting Specialist to join our team in Farmington Hills, Michigan. This contract-to-permanent position is ideal for candidates with experience in accounts payable, accounts receivable, and general accounting functions. The role requires working on-site part-time, offering flexibility with hours and days.<br><br>Responsibilities:<br>• Process accounts payable transactions, ensuring accuracy and timely payments.<br>• Handle accounts receivable tasks, including invoicing and collections.<br>• Perform account reconciliations to maintain financial accuracy.<br>• Manage billing functions and ensure proper documentation.<br>• Assist in general accounting duties to support financial operations.<br>• Maintain organized records and ensure compliance with company policies.<br>• Collaborate with other departments to address accounting-related inquiries.<br>• Prepare periodic financial reports as needed.
We are looking for an experienced Accounts Payable Specialist to join our team in Detroit, Michigan. In this role, you will handle full-cycle accounts payable processes while ensuring accuracy and compliance with accounting standards. This is a Contract-to-Permanent position, offering a great opportunity to transition into a long-term role.<br><br>Responsibilities:<br>• Process and manage full-cycle accounts payable transactions, including invoice verification and payment processing.<br>• Prepare and post journal entries to ensure accurate financial records.<br>• Reconcile accounts, resolving discrepancies and maintaining detailed documentation.<br>• Collaborate with internal teams to ensure timely and accurate month-end close procedures.<br>• Maintain and update general ledger accounts, ensuring compliance with accounting standards.<br>• Conduct regular reviews of financial data to identify and address inconsistencies.<br>• Assist in preparing reports related to accounts payable and financial operations.<br>• Respond promptly to vendor inquiries and resolve payment-related issues.<br>• Support audits by providing necessary documentation and information related to accounts payable.<br>• Continuously improve processes to enhance efficiency and accuracy within the accounts payable function.
We are looking for a skilled Accounts Payable Specialist to join our team on a contract basis in Wixom, Michigan. The ideal candidate will bring expertise in managing financial transactions, particularly within the manufacturing industry, and will be fluent in both French and English. This role requires a strong command of Microsoft Dynamics to optimize accounts payable processes and ensure accurate financial reporting.<br><br>Responsibilities:<br>• Process and validate supplier invoices in accordance with company policies and procedures.<br>• Prepare and execute payment runs, ensuring accuracy and timeliness of all transactions.<br>• Utilize Microsoft Dynamics to manage accounts payable workflows, including data entry and payment tracking.<br>• Reconcile accounts payable ledgers regularly, addressing discrepancies and resolving billing issues with vendors.<br>• Ensure compliance with company standards and local regulations, including tax requirements for French-speaking regions.<br>• Generate detailed monthly reports on accounts payable activities and assist with audit preparations.<br>• Collaborate with procurement and manufacturing teams to ensure proper invoice coding and alignment with purchase orders.<br>• Maintain accurate financial records and contribute to process improvements within the accounts payable function.<br>• Communicate effectively with vendors and internal teams to address inquiries and ensure smooth operations.
We are looking for a detail-oriented Accounts Payable Specialist to join our team on a contract basis in Wixom, Michigan. In this role, you will handle a range of accounting tasks, including invoice processing, payment management, and vendor communication, while ensuring compliance with company policies. This position is ideal for someone with strong organizational skills and a background in accounting, who thrives in a fast-paced environment.<br><br>Responsibilities:<br>• Review and verify the accuracy of invoices, including cost calculations, quantities, discounts, and totals.<br>• Address price discrepancies between purchase orders and invoices by coordinating with the purchasing or accounting teams.<br>• Match invoices with supporting documents, secure necessary approvals, and process payments in alignment with company policies.<br>• Maintain organized records of voucher packages and related documentation.<br>• Act as a backup for check printing and disbursement when required.<br>• Monitor payment schedules to ensure invoices are settled by their due dates.<br>• Respond to inquiries from internal departments and external vendors regarding accounts payable matters.<br>• Resolve vendor issues through direct communication or by escalating to the appropriate internal team.<br>• Support month-end and year-end closing processes, including assisting with financial audits.<br>• Ensure compliance with relevant company policies, including IATF16949 and ISO14000 standards.
We are looking for a skilled Accounts Payable Specialist to join our team in Warren, Michigan on a contract-to-permanent basis. This role is ideal for professionals eager to contribute in a high-volume environment while advancing their career in finance and accounting. The position offers opportunities for growth and development, making it a great fit for those who thrive in dynamic and fast-paced settings.<br><br>Responsibilities:<br>• Process up to 200 invoices daily, utilizing a paperless workflow and a 3-way matching system to ensure accuracy.<br>• Manage vendor invoices by verifying, reconciling, and processing payments in compliance with company policies and deadlines.<br>• Collaborate with vendors and internal teams to address and resolve invoice discrepancies efficiently.<br>• Use Excel functions, such as pivot tables and VLOOKUPs, to analyze payment reports and maintain accurate financial records.<br>• Ensure compliance with audit standards and internal controls while maintaining precise documentation.<br>• Identify and support the implementation of process improvements to enhance automation and efficiency within the Accounts Payable department.<br>• Utilize ERP systems and accounting software to streamline operations and ensure seamless invoice processing.<br>• Contribute to a culture of accuracy and timeliness by adhering to established workflows and deadlines.<br>• Partner with cross-functional teams to ensure smooth communication and alignment on financial matters.<br>• Monitor and manage accrual accounting tasks to support accurate financial reporting.
<p>We are looking for a skilled Accounting and Payroll Specialist to join our team on a contract basis in Jackson, Michigan. This role is ideal for an individual with strong expertise in managing payroll, handling accounting functions, and utilizing accounting software systems. Your contributions will ensure smooth financial operations and compliance with organizational and regulatory requirements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and process full-cycle payroll, ensuring accuracy and compliance with organizational policies.</p><p>• Oversee accounts payable (AP) and accounts receivable (AR) functions, including timely billing and payment processing.</p><p>• Utilize accounting software systems, such as QuickBooks to maintain accurate financial records.</p><p>• Administer employee benefits and handle related reporting requirements.</p><p>• Prepare and submit union reports in accordance with established guidelines.</p><p>• Process checks and manage billing functions to support overall financial operations.</p><p>• Perform detailed reconciliations and ensure accuracy in financial documentation.</p><p>• Collaborate with team members to streamline accounting processes and improve efficiency.</p><p>• Maintain compliance with all relevant financial regulations and standards.</p><p>• Provide support during audits by preparing necessary documentation and responding to inquiries.</p>
<p>We are looking for a dedicated Billing Clerk to join our team in Perrysburg, Ohio. This long-term contract position offers an excellent opportunity to contribute to the financial operations of the company by managing invoices, payment applications, and collections processes. The role requires a detail-oriented individual familiar with billing systems and portals, who can work efficiently in a remote environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and upload invoices into various billing portals with accuracy and timeliness.</p><p>• Apply payments and reconcile accounts to ensure proper financial documentation.</p><p>• Create invoices and manage collections processes, including follow-ups for overdue payments.</p><p>• Maintain organized records of billing activities and ensure compliance with company standards.</p><p>• Collaborate with team members to streamline billing processes and resolve discrepancies.</p><p>• Support other financial tasks, including invoice creation using Salesforce or Microsoft Dynamics Business Central.</p><p>• Communicate with clients and stakeholders regarding billing inquiries and payment statuses.</p><p>• Troubleshoot and resolve issues related to billing systems and portals.</p><p><br></p>
<p>Robert Half is recruiting Court Runners for a long-term, part-time contract opportunity. Ideal candidates will have an associates or bachelor’s degree and an interest in the legal field. Those earning currently earning their degree are also encouraged to apply!</p><p> </p><p>This position will involve visiting local courts daily or multiple times a week and review court filings. Court Runners will collect legal documents based on requirements established through training on the key filings, rulings, and data. They will scan the documents into a database for client access. Court Runners will be interacting with key court personnel to ensure getting appropriate and speedy access to relevant documents.</p><p> </p><p>Project Details:</p><p>• Hourly pay rate: $18 /hour</p><p>• Start Date: November 2025</p><p>• Location: onsite in Flint, Michigan</p><p>• Duration: 1+ year, with the possibility of extension</p><p>• Work Hours: Monday – Friday, part-time varied hours/week during first shift business hours</p><p> </p><p>Requirements:</p><p>• Associates Degree, Bachelor’s degree, paralegal certificate/degree (completed or in progress)</p><p>• 2+ years of experience in a professional office environment</p><p>• Experience with Outlook, Excel, and scanning documents</p><p>• Strong communication skills to meet with court personnel</p>
<p>Our trusted client is seeking an experienced Accounting Manager Consultant for long-term engagement. This hybrid role is located in West Bloomfield, Michigan and will report directly to the Controller. </p><p><br></p><p>The day-to-day responsibilities include: </p><p><br></p><p>• Facilitate month-end close activities by preparing and reviewing expense reports to ensure accuracy and compliance with deadlines.</p><p>• Conduct in-depth expense analyses to identify trends and provide actionable insights for cost optimization.</p><p>• Manage the accounts payable process, ensuring timely invoice processing, payment accuracy, and vendor reconciliations.</p><p>• Oversee the corporate credit card program, including policy compliance, expense report reviews, and monthly reconciliations.</p><p>• Review and approve employee reimbursements and mileage submissions, ensuring adherence to company policies.</p><p>• Administer fixed asset management processes, including acquisitions, depreciation, and disposals, while maintaining compliance with accounting standards.</p><p>• Supervise lease accounting activities, ensuring accurate documentation and compliance with applicable standards.</p><p>• Monitor and reconcile prepaid expenses for proper recognition in financial statements.</p><p>• Implement process enhancements to improve accuracy, efficiency, and internal controls within accounting operations.</p>
We are looking for a motivated and experienced Human Resources Manager to lead and oversee key HR functions within our organization. This role involves working closely with leadership to ensure smooth operations, foster a positive workplace culture, and implement effective strategies that support both employee development and business goals. The ideal candidate is proactive, adaptable, and skilled at managing multiple priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Manage the recruitment process, including sourcing candidates, conducting interviews, and overseeing onboarding activities.<br>• Lead performance management initiatives, such as conducting reviews and facilitating employee development programs.<br>• Ensure compliance with employment laws, regulations, and company policies, maintaining accurate and up-to-date records.<br>• Develop and refine HR policies to align with organizational goals and legal standards.<br>• Address employee relations matters, including overseeing benefits, vacation accruals, and compensation adjustments.<br>• Monitor company expenses related to credit card usage, ensuring adherence to budgets and financial policies.<br>• Coordinate marketing efforts, including the procurement of branded materials to enhance company visibility.<br>• Provide administrative support to ensure the efficiency of HR operations.<br>• Collaborate with leadership to identify opportunities for process improvements and implement creative solutions.<br>• Promote a positive and engaging workplace environment through effective communication and team-building initiatives.
<p>Robert Half's direct hire team has partnered with an industry leader based in the Toledo area that is seeking a results-driven accounting leader to oversee all accounting operations, including financial reporting, analytics, forecasting, and budgeting. You will ensure compliance with GAAP and industry standards, manage month-end close, operating expenses, audits, and maintain the general ledger system. The ideal candidate demonstrates strong leadership, effective communication, and supports our organization's mission, values, and culture.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead and develop the Accounting Department, setting goals and managing staff training and workflow.</li><li>Oversee all financial accounting records, reporting systems, and regulatory submissions.</li><li>Ensure accurate, timely completion of accounting functions and month-end close.</li><li>Review and prepare management reports; adapt reporting to business needs.</li><li>Develop and implement departmental business plans and continuity strategies.</li><li>Serve as the main contact for auditors and support the Finance leadership team.</li></ul><p>Interested in this direct hire opportunity that offers great work/life balance and top-notch benefits? Apply now and let's chat! </p><p><br></p>
We are looking for a detail-oriented Accounts Payable Clerk to join our team in Plymouth, Michigan. This is a part-time opportunity with the potential to transition to a permanent role, offering up to 25 hours per week. The role requires strong organizational skills and a focus on accuracy to ensure seamless invoice processing and payment management.<br><br>Responsibilities:<br>• Accurately process invoices by entering data into the accounts payable system.<br>• Review and code invoices to ensure proper classification and compliance with company policies.<br>• Perform regular check runs to process payments in a timely manner.<br>• Maintain organized records and documentation related to accounts payable activities.<br>• Address discrepancies and resolve issues with vendors or internal teams.<br>• Assist in reconciling accounts payable transactions and preparing reports as needed.<br>• Support month-end closing tasks by ensuring all invoices are processed promptly.<br>• Collaborate with other departments to streamline payment workflows and improve efficiency.
<p>We are looking for a detail-oriented and reliable Patient Registration Specialist to join our team in Rochester, Michigan. This Contract-to-Permanent position offers an excellent opportunity for individuals with strong customer service skills and a passion for healthcare support. The role involves assisting patients with their registration process, ensuring accuracy in data entry, and providing guidance as needed. <strong>Must be willing to work a flexible scheduling including weekends. </strong></p><p><br></p><p>Responsibilities:</p><p>• Accurately register patients in various settings, including the emergency room, inpatient, and outpatient departments.</p><p>• Assist patients with navigating technology and provide clear instructions when necessary.</p><p>• Perform data entry with precision to maintain accurate patient records.</p><p>• Collaborate with team members to ensure a seamless registration process.</p><p>• Handle patient scheduling and provide support in managing appointments.</p><p>• Verify medical insurance information and address any discrepancies.</p><p>• Adapt to rotating shifts, including afternoon and midnight rotations, after completing initial training.</p><p>• Comply with health and safety requirements, including COVID-19 vaccination, flu shot, and occupational health screenings.</p><p>• Provide additional assistance within the department as required.</p>
<p>Summary of Position</p><p>The Accounting Clerk is responsible for providing support to the accounting department by performing a variety of clerical and administrative tasks. This includes processing transactions, maintaining financial records, reconciling accounts, and assisting with audits and reporting.</p><p><br></p><p>Primary Responsibilities</p><p>• Process accounts payable and receivable transactions accurately and timely.</p><p>• Reconcile general ledger accounts.</p><p>• Assist in preparing financial reports and budgets.</p><p>• Maintain organized and up-to-date financial records.</p><p>• Prepare and process invoices, expense reports, and purchase orders.</p><p>• Support month-end and year-end closing processes.</p><p>• Respond to vendor and customer inquiries regarding billing and payments.</p><p>• Assist with internal and external audits.</p><p>• Perform data entry and maintain accounting databases.</p><p><br></p><p>• Ensure compliance with company policies and accounting standards.</p><p>• Other general requests as needed.</p><p><br></p><p>Qualifications</p><p>• Must be eligible to work in the United States.</p><p>• Associate degree in accounting or related field.</p><p>• 1-2 years of experience in accounting or bookkeeping.</p><p>• Proficient with Microsoft Office Suite (Outlook, Excel, Word, and PowerPoint).</p><p>• Proficiency in accounting software (e.g., Acumatica, SAP, or similar).</p><p>• Strong attention to detail and organizational skills.</p><p>• Ability to handle confidential information with integrity.</p><p>• Excellent communication, interpersonal skills, and networking skills.</p><p>• Continuous Learning - assesses and recognizes own strengths and weaknesses and pursues self-development.</p><p>• Teamwork - fosters teamwork and is supportive of other team members and achieving team goals.</p>
We are looking for a dedicated HR Generalist to join our team in Fraser, Michigan. In this long-term contract position, you will play a vital role in supporting human resource operations, ensuring compliance, and fostering a positive workplace environment. This role is ideal for professionals with a background in HR and a passion for improving employee experiences.<br><br>Responsibilities:<br>• Oversee the recruitment process, including interviewing and onboarding candidates with relevant experience for various positions.<br>• Conduct background checks, manage orientations for new team members, and handle employment verifications with accuracy.<br>• Process and maintain documentation for Forms I-9, ensuring compliance with federal requirements.<br>• Address inquiries from employees, supervisors, and applicants regarding policies, benefits, and hiring procedures, escalating complex issues when necessary.<br>• Maintain and update human resource records, ensuring accurate and organized documentation.<br>• Assist with payroll functions by resolving employee questions, correcting errors, and ensuring timely distribution of checks.<br>• Support the planning and execution of company events such as benefits enrollment, employee recognition programs, and holiday celebrations.<br>• Manage disciplinary processes, terminations, and associated documentation in a timely manner.<br>• Provide assistance with workplace investigations by collecting evidence and escalating issues to the HR Manager as needed.<br>• Administer health and welfare plans, ensuring accurate processing of enrollments, changes, and terminations.
We are looking for a skilled Accountant to join our team on a contract basis in Hamtramck, Michigan. This role involves managing essential financial tasks and ensuring accurate accounting processes. The position requires collaboration with the finance team to support month-end and year-end audits, as well as other accounting functions.<br><br>Responsibilities:<br>• Prepare and record journal entries to maintain accurate financial records.<br>• Reconcile bank statements and ensure alignment with internal accounts.<br>• Post receipts and expenses promptly and accurately.<br>• Generate and review financial statements to assess the organization's financial health.<br>• Perform ledger reconciliations to ensure proper account management.<br>• Assist in audits and facilitate month-end and year-end closing activities under the guidance of the Finance Manager.<br>• Utilize accounting systems to streamline processes and enhance efficiency.<br>• Monitor accounts payable and receivable to ensure timely transactions.
We are looking for a detail-oriented and highly organized Senior Receptionist to join our team in Perrysburg, Ohio. In this Contract-to-Permanent position, you will play a pivotal role in providing administrative support, managing schedules, and ensuring smooth day-to-day operations. This role is ideal for someone with strong proofreading skills and experience in administrative assistance.<br><br>Responsibilities:<br>• Greet visitors and handle incoming calls professionally, ensuring excellent customer service.<br>• Proofread documents and correspondence to maintain accuracy and consistency.<br>• Manage calendars, including scheduling meetings, appointments, and conference calls.<br>• Coordinate travel arrangements, including booking flights, accommodations, and transportation.<br>• Prepare and handle export and import documentation efficiently.<br>• Provide general administrative support, including filing, data entry, and maintaining records.<br>• Assist with organizing and facilitating conference calls and meetings.<br>• Serve as a central communication point for internal and external inquiries.<br>• Maintain the front desk area, ensuring it remains presentable and organized.<br>• Collaborate with team members to support ongoing projects and tasks.
<p>We are seeking a motivated and detail-oriented Customer Service Specialist for ongoing opportunities! In this role, you will play a key part in delivering exceptional support and solutions to our clients while maintaining high standards of professionalism and service. This position ideal for individuals who have a passion for customer satisfaction and enjoy working in a fast-paced environment. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to customer inquiries via phone, email, or live chat.</li><li>Provide accurate information about products, services, policies, and processes to clients.</li><li>Resolve customer complaints and escalate issues to appropriate departments when required.</li><li>Document customer interactions, feedback, and resolutions in the company’s CRM system.</li><li>Collaborate with internal teams to ensure customer needs are met efficiently.</li><li>Identify opportunities to improve customer experience and contribute ideas for enhancing service quality.</li><li>Meet or exceed performance goals, including response times, resolution rates, and customer satisfaction.</li></ul>
The Client Service Associate plays a vital role in advisor support and ensuring a superior client experience. This position calls for a knowledgeable financial services detail oriented who excels in organization, attention to detail, and prioritizes a client-focused approach. The perfect fit is someone who can effectively manage multiple tasks independently while maintaining accuracy and urgency. Organize client meeting materials and handle follow-up documents, ensuring prompt execution of client service requests. Process investment and insurance applications accurately and on schedule. Supervise the insurance underwriting process and maintain detail oriented communication with clients. Manage investment account setup, funding procedures, and trading operations. Update and maintain client records within CRM systems and custodial software. Work with custodians and vendors to address account-related concerns. Ensure compliance with regulatory guidelines and uphold client confidentiality. Assist advisors in delivering a smooth and consistent client experience. Handle general administrative duties to optimize office functionality
