We are looking for a detail-oriented Medical Billing Specialist to support patient account operations in Michigan. This contract opportunity with permanent potential is ideal for someone who can manage billing activity with accuracy, stay current on payer requirements, and provide responsive support to both patients and internal teams. The person in this role will help keep claims moving efficiently, address account discrepancies, and contribute to timely reimbursement across medical and dental services.<br><br>Responsibilities:<br>• Process insurance payments, denials, and related remittance activity by retrieving information from payer portals and entering it accurately into the practice management system.<br>• Investigate outstanding or missing reimbursements by coordinating with clearinghouses and insurance carriers to resolve payment issues and posting discrepancies.<br>• Reconcile account activity, including payer recoupments, credit balances, and daily deposits, while maintaining complete records of payment transactions for review.<br>• Review patient accounts for billing readiness by confirming demographics, coverage details, and required documentation, and partner with clinical staff to resolve missing information.<br>• Follow up on unpaid or delayed claims within filing deadlines to reduce aging accounts receivable and improve collection outcomes.<br>• Respond to patient billing inquiries, explain charges, address account concerns, and arrange payment plans when appropriate.<br>• Support provider enrollment and credentialing work by preparing applications, maintaining contract and provider records, and tracking status updates to protect reimbursement.<br>• Assist with coding and documentation review activities to help ensure billed services are supported, compliant, and properly recorded.<br>• Provide administrative support for dental billing processes such as authorization-related documentation, treatment plan coordination, claim attachments, and point-of-service payment collection.
We are looking for a detail-oriented Part Time Collections Specialist to support account recovery efforts in Toledo, Ohio. This role focuses on communicating with customers, resolving past-due balances, and helping maintain healthy receivables through consistent follow-up. The ideal candidate brings experience in both consumer and commercial collections and can handle billing-related issues with accuracy and tact.<br><br>Responsibilities:<br>• Contact consumer and commercial accounts regarding outstanding balances through phone, email, and written correspondence.<br>• Review account status and payment history to determine appropriate collection actions and next steps.<br>• Work with customers to arrange payment solutions that align with company guidelines and account conditions.<br>• Investigate billing questions and coordinate with internal teams to resolve disputes affecting payment timelines.<br>• Maintain complete and accurate records of collection activity, customer interactions, and payment commitments.<br>• Monitor aging reports and prioritize follow-up efforts to improve recovery results on delinquent accounts.<br>• Apply established collection procedures while ensuring a courteous and respectful customer experience.<br>• Support credit and collections operations by identifying account trends and escalating higher-risk issues when needed.
We are looking for an Accounts Receivable Specialist to join a team in a contract-to-permanent capacity. This position is ideal for someone who enjoys balancing customer interaction with detailed financial work and takes pride in maintaining accurate payment records. The role offers the opportunity to contribute to day-to-day receivables operations while supporting timely collections, cash application, and account maintenance in a collaborative work environment.<br><br>Responsibilities:<br>• Manage incoming receivables activity by recording payments, updating account details, and keeping customer balances current.<br>• Contact customers by phone to address past-due balances, answer billing questions, and encourage prompt resolution of outstanding accounts.<br>• Apply bank transactions and posted payments accurately to customer accounts while investigating discrepancies when needed.<br>• Maintain organized financial records through consistent data entry and careful review of account information.<br>• Use Microsoft Excel to track aging details, reconcile payment activity, and support reporting related to receivables performance.<br>• Provide attentive customer service during collection calls by handling conversations with tact, clarity, and strong phone etiquette.<br>• Collaborate with internal team members to resolve account issues, clarify payment status, and improve overall collection efficiency.