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4 results for Erp Systems Analyst in Ann Arbor, MI

Systems Engineer

Dearborn, MI
onsite
Temporary to Hire
45 - 53 USD / Hourly
We are looking for a Systems Engineer to join our team in Dearborn, Michigan in a contract-to-permanent capacity. This role is ideal for a technically strong individual who can take ownership of infrastructure administration, support stable hosting environments, and contribute to ongoing server and platform improvements. The position requires a hands-on approach across virtualization, Windows Server, web services, and cloud-connected environments, along with the initiative to work independently and drive issues through resolution. Responsibilities: • Build, deploy, and maintain VMware environments, including the setup of new virtual infrastructure and ongoing performance tuning. • Configure and support Windows Server 2019 systems, ensuring reliable operation, patching, and overall server health. • Administer web hosting services through IIS to keep business-critical websites available, secure, and performing effectively. • Contribute to server-focused work tied to hardware refresh efforts, including configuration activities related to Dell-based infrastructure and storage environments. • Manage Active Directory and Azure Active Directory components to support secure authentication, access control, and directory services. • Troubleshoot network and systems issues across servers, load balancing, and connectivity layers to minimize downtime and restore service quickly. • Configure and maintain security controls such as firewalls and related protections for infrastructure and hosted services. • Create and update technical documentation for system configurations, operational procedures, and support activities. • Partner with teams supporting Citrix and adjacent technologies to help maintain a dependable end-user experience.
2026-05-15T00:00:00Z

Data Security Analyst

Southfield, MI
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
Our client, a Nationwide benefits consulting organization, is seeking an IS Analyst to support and maintain their core IT infrastructure. The IS Analyst II supports and maintains IT infrastructure, ensuring systems, networks, and applications run reliably. This role serves as a key point of contact for end users and contributes to security, virtualization, and collaboration tools. Key ResponsibilitiesInfrastructure & Hardware Support<ul><li>Install and maintain desktops, servers, and network equipment</li><li>Support telephony, printers, and endpoint devices</li><li>Troubleshoot hardware and connectivity issues</li></ul>Server & Application Support<ul><li>Maintain server operating systems and applications</li><li>Manage user accounts, storage, and backups</li><li>Install, update, and troubleshoot end-user applications</li></ul>User Support<ul><li>Act as primary IT contact for assigned locations</li><li>Diagnose and resolve hardware, software, and network issues</li></ul>Security & Compliance<ul><li>Monitor systems for security risks and vulnerabilities</li><li>Assist with incident response and remediation</li><li>Support audits and ensure compliance with IT security policies</li></ul>Virtualization & Systems<ul><li>Support virtual desktops, servers, and hypervisors</li></ul>Collaboration Tools<ul><li>Implement and maintain collaboration platforms</li><li>Provide user training and documentation</li><li>Integrate tools with email, phone, and other systems</li></ul>
2026-05-05T00:00:00Z

Help Desk/Desktop Support Analyst

East Lansing, MI
onsite
Permanent / Full Time
40000 - 50000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable frontline technical assistance for customers experiencing connectivity, device, and service-related issues. This role supports a wide range of equipment and end-user technologies, ensuring problems are assessed efficiently and resolved with a high standard of service. Based in East Lansing, Michigan, the position requires strong troubleshooting discipline, accurate documentation, and timely escalation when advanced support is needed. Responsibilities: • Diagnose and resolve routine technical problems involving routers, optical network terminals, set-top equipment, wireless networks, and access points. • Assist users with issues affecting connected home and consumer technology, including smart televisions, streaming hardware, and internet-enabled devices. • Follow established support workflows, knowledge articles, and diagnostic tools to address common incidents in a consistent manner. • Escalate more advanced or persistent problems to higher-level support teams, providing thorough notes on findings and actions already completed. • Create, classify, and maintain service tickets with accurate status updates throughout the support process. • Record customer communications, troubleshooting activity, and final resolutions to support service continuity and future follow-up. • Keep account information current while processing activations, service modifications, and other support-related updates.
2026-05-08T00:00:00Z

Business Analyst

Novi, MI
onsite
Permanent / Full Time
95000 - 115000 USD / Yearly
Our client is seeking a Business Analyst to support and improve critical business systems for their team in Livonia, Michigan. This role partners with stakeholders across the organization to translate operational needs into effective system solutions, strengthen process performance, and help ensure reliable day-to-day application support. The ideal candidate brings strong analytical ability, hands-on business systems experience, and the communication skills needed to guide users, vendors, and project teams through enhancements and issue resolution. Responsibilities:• Act as the primary internal ERP resource, providing functional expertise and day-to-day guidance on system capabilities and usage.• Lead business systems integration activities related to newly acquired operations, coordinating requirements, workflows, and implementation efforts across teams.• Partner with stakeholders to identify business needs, document requirements, and translate them into practical system configurations and process improvements.• Evaluate existing workflows, refine system processes, and support the design and maintenance of efficient, scalable business operations.• Safeguard system reliability and data integrity by monitoring performance, investigating issues, and driving timely resolution of defects or disruptions.• Support software updates, patches, and ongoing maintenance while helping plan and execute testing activities such as user acceptance, performance, usability, and security validation.• Gather feedback from end users, troubleshoot functional concerns, and deliver high-quality support to improve system adoption and effectiveness.• Work closely with cross-functional teams and external vendors to implement enhancements, address bugs, and recommend solutions that align with business goals.• Create and maintain documentation for integrations, configuration changes, incidents, and operating procedures, and provide training sessions or demonstrations for users.• Contribute to larger initiatives by managing assigned project work, tracking deliverables, and applying accessibility, compliance, and security standards in system-related activities.
2026-05-18T00:00:00Z