4 results for Customer Experience Specialist in Ann Arbor, MI

Client Service Associate

Sylvania, OH
onsite
Permanent
0 - 0 USD / Yearly
We are looking for a Client Service Associate to join our team in Sylvania, Ohio. In this role, you will provide vital support, ensuring seamless operations and delivering outstanding service to our clients. This position requires a proactive approach to managing tasks, maintaining compliance, and fostering strong relationships with both clients and team members. Responsibilities:• Address client inquiries promptly, resolve issues efficiently, and nurture client relationships to ensure high satisfaction levels.• Organize and prioritize multiple tasks and processes, guaranteeing accuracy and timely completion.• Prepare, maintain, and update client documentation, records, and reports while adhering to regulatory and compliance standards.• Coordinate communication between clients and the Relationship Manager, including scheduling meetings and facilitating correspondence.• Assist with account management tasks such as opening and closing accounts, updating client information, and processing transactions accurately.• Generate and distribute regular reports on account activity, performance metrics, and other client-related data.• Ensure all actions and processes comply with company policies, industry regulations, and legal standards.• Collaborate with the Relationship Manager and team members to support company goals and drive success.• Actively participate in meetings with Financial Advisors and the Relationship Manager to enhance understanding and take on additional responsibilities.• Contribute to process improvements and procedural enhancements to optimize efficiency and productivity.
2026-03-03T00:00:00Z

Communication Specialist

Toledo, OH
onsite
Temporary
25 - 33 USD / Hourly
We are looking for a skilled Communication Specialist to join our team in Toledo, Ohio. In this contract role, you will play a vital part in shaping public and media relations, managing communication strategies, and supporting advocacy efforts across departments. This position offers an excellent opportunity for an individual with a strong background in corporate communications and public relations to contribute to impactful projects. Responsibilities: • Create and edit press releases, talking points, and other key communication materials. • Monitor social media platforms and ensure timely posting of engaging content. • Coordinate and oversee public and media relations initiatives to enhance brand visibility. • Manage communication projects from planning to implementation, ensuring alignment with organizational goals. • Collaborate with various departments to amplify advocacy efforts and provide communication support. • Advise management on public relations issues, including potential emergencies and crisis situations. • Develop strategic communication plans and materials to support fundraising and grant-related activities. • Provide guidance on communication best practices to staff members and advocates. • Assist with additional tasks as assigned by executive leadership to support organizational objectives.
2026-02-24T00:00:00Z

IT Support Specialist

Ann Arbor, MI
onsite
Contract / Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for an IT Support Specialist to join a dynamic healthcare environment in Ann Arbor, Michigan. In this role, you will provide essential technical assistance to a large hospice facility, ensuring smooth operations for both on-site and remote staff. This is a contract position with the potential for long-term employment, offering the opportunity to grow within the organization while making a meaningful impact. Responsibilities: • Provide first-level troubleshooting for technical issues related to Windows-based systems, including Active Directory, Office 365, and Exchange. • Offer hands-on support for mobile devices such as Android smartphones and iPads. • Deliver exceptional customer service to assist staff in a high-pressure healthcare environment. • Facilitate the onboarding process for 20-30 new team members each month, ensuring their technical setup is complete. • Conduct network troubleshooting to address connectivity issues and ensure reliable operations. • Manage hardware inventory, including tracking and deploying necessary equipment. • Assist field personnel with online troubleshooting and station setup as required. • Collaborate with team members to maintain system functionality and resolve technical challenges. • Ensure compliance with organizational IT protocols and practices.
2026-03-03T00:00:00Z

Communications Specialist

Detroit, MI
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a talented Communications Specialist to join our team on a long-term contract basis in Detroit, Michigan. This role requires a versatile and detail-oriented individual who can manage various aspects of communications, including social media, website updates, and content creation. The ideal candidate will have a passion for storytelling and the ability to collaborate across teams to effectively communicate the impact of programs and initiatives. Responsibilities: • Develop and edit engaging content for social media, newsletters, and blog posts. • Assist in media buying and create compelling marketing collateral in alignment with campaign goals. • Maintain and organize lists, reports, and communication materials to ensure accurate records. • Provide on-site event support, including logistical coordination and content creation. • Coordinate photography and videography requests, ensuring high-quality visual assets. • Update and maintain the organization’s website to reflect current initiatives and information. • Monitor media coverage and assist with public relations efforts to enhance visibility. • Track metrics related to communication efforts, compiling reports across platforms such as social media, websites, and newsletters. • Collaborate with graphic designers to develop visually appealing and consistent campaign materials. • Support internal communication needs and assist with workforce data and budget monitoring.
2026-02-17T00:00:00Z