<p>Responsibilities:</p><p>• Deliver exceptional customer service by addressing inquiries, resolving complaints, and managing claims in line with legal regulations.</p><p>• Support sales and promotional activities by coordinating communication and installations with customers.</p><p>• Develop and implement initiatives to proactively inform and educate customers about products and services.</p><p>• Analyze customer feedback and surveys to identify areas for improvement and create actionable plans.</p><p>• Follow established procedures and guidelines to ensure consistency in decision-making and task execution.</p><p>• Maintain accurate records of customer interactions and claims to support efficient resolution and reporting.</p><p>• Collaborate with internal teams to enhance customer satisfaction and streamline processes.</p><p>• Provide training and guidance to customers on product usage and service options.</p><p>• Ensure compliance with consumer laws and company policies in all interactions.</p><p>• Assist in planning and executing customer-focused strategies to drive engagement and loyalty.</p>
We are seeking a dedicated Collections Specialist to join us on a contract-to-permanent placement basis. This is an exciting opportunity for someone looking to make an impact in a fast-paced, structured work environment.<br><br>Responsibilities:<br><br>Perform B2B collections activities<br>Process and track data entry and reporting<br>Handle account reconciliations and manage client communications<br>Provide exceptional customer service while managing payment and collections processes<br>Collaborate with team members to streamline collection procedures<br>Utilize Excel for reporting and data management<br>Support other administrative tasks as needed<br>Expectations:<br><br>100% in-office role (no hybrid flexibility)<br>Structured work hours: Monday to Friday, 8:00 AM - 5:00 PM<br>1-hour lunch break<br>Requirements:<br><br>Experience with B2B collections<br>Intermediate Excel skills (reporting, data analysis)<br>Customer-centric approach and strong communication skills<br>Computer savvy with strong attention to detail<br>SAP experience is a plus but not required<br>Ability to work independently and within a team
<p><strong>Job Description</strong>: We are seeking a skilled and detail-oriented <strong>Collections Specialist</strong> with <strong>4+ years of experience</strong> to join our client’s team. The ideal candidate will be responsible for managing and executing the accounts receivable and collections process to ensure the timely recovery of outstanding obligations. This role requires a strong understanding of collections practices, excellent communication skills, and the ability to handle customer interactions professionally while reducing delinquencies.</p><p><br></p><p><strong>Key Responsibilities</strong>:</p><ul><li><strong>Accounts Receivable Management</strong>: Monitor, review, and manage past-due accounts to ensure timely resolution of outstanding balances.</li><li><strong>Customer Communication</strong>: Contact customers via phone, email, and written correspondence to follow up on delinquent payments and resolve account discrepancies effectively.</li><li><strong>Payment Arrangements</strong>: Negotiate payment plans and establish repayment schedules to recover overdue balances while maintaining positive customer relationships.</li><li><strong>Documentation</strong>: Accurately document all collection activities and maintain updated records of communications and payment statuses in company systems.</li><li><strong>Dispute Resolution</strong>: Investigate and resolve payment disputes or discrepancies in coordination with internal departments (e.g., sales, billing, or finance).</li><li><strong>Reporting</strong>: Prepare and present regular reports on aging accounts, collection progress, and cash flow impacts to management.</li><li><strong>Compliance</strong>: Ensure adherence to federal, state, and local laws and regulations regarding collections practices.</li><li><strong>Team Collaboration</strong>: Work closely with the billing, customer service, and legal teams to streamline the accounts receivable process and reduce outstanding debt balances.</li></ul><p><br></p>
We are looking for a proactive and organized Front Desk Coordinator to join our team on a contract basis in Atlanta, Georgia. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth daily operations and clear communication. This position is ideal for someone with excellent multitasking abilities and a keen attention to detail.<br><br>Responsibilities:<br>• Welcome guests warmly, ensuring they feel comfortable and attended to.<br>• Coordinate team meetings, including scheduling and providing necessary materials.<br>• Handle incoming and outgoing mail, including sorting, distributing, and preparing items for dispatch.<br>• Perform scanning, filing, and sending of documents to support administrative needs.<br>• Answer and manage a multi-line phone system, directing calls appropriately and providing accurate information.<br>• Assist with concierge-style services, offering support to both internal staff and visitors.<br>• Maintain the front desk area, ensuring it is tidy and presentable at all times.<br>• Address inbound inquiries in a timely and efficient manner, both over the phone and in person.<br>• Provide general administrative support to ensure seamless day-to-day operations.
<p>Robert Half Legal Recruitment Services places thousands of legal jobs annually. New job opportunities become available continuously, so we encourage all legal professionals in Atlanta, GA metro to apply to this posting as a general application.</p><p><br></p><p>When a new position aligned with your skillset becomes available, we will contact you directly to gauge interest.</p>
We are looking for a meticulous Executive Assistant to provide comprehensive support to the Chief HR Officer of a non-profit organization. This long-term contract position is based in Stone Mountain, Georgia, and offers an opportunity to contribute to the smooth operation of key executive functions. The ideal candidate will excel in managing schedules, coordinating communications, and ensuring seamless administrative processes.<br><br>Responsibilities:<br>• Maintain and organize the Chief HR Officer’s calendar, ensuring all appointments and meetings are scheduled efficiently.<br>• Distribute notifications and communications across divisions in a timely and precise manner.<br>• Track and manage absences within the department, ensuring accurate record-keeping.<br>• Collaborate with the business manager to procure necessary products and supplies for the team.<br>• Coordinate travel arrangements, including booking flights, accommodations, and itineraries.<br>• Facilitate executive meetings by preparing agendas, taking minutes, and following up on action items.<br>• Utilize tools like Microsoft Teams and Outlook to streamline communication and scheduling.<br>• Assist with any additional administrative tasks to ensure day-to-day operations run smoothly.<br>• Serve as a point of contact for inquiries and requests, offering prompt and effective solutions.<br>• Uphold confidentiality and professionalism while handling sensitive information.
