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22 results for Senior Business Systems Analyst in Allentown, PA

Senior Financial Analyst

Lyon Station, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
The ERP Business Analyst serves as the primary liaison between business stakeholders and ERP delivery teams, specializing in a specific functional area of the business (e.g. Accounting & Finance, Supply Chain, Manufacturing, etc). This role bridges business needs and ERP system capabilities, translating complex requirements into scalable, value driven solutions. The analyst plays a key role in Company's SAP S4Hana implementations, enhancements, and ongoing optimization, ensuring alignment with business processes, enterprise standards, and strategic objectives. Business Analysis & Process Design• Partner with business leaders, business process leads and subject matter experts within the assigned domain to understand solution objectives, challenges, and regulatory/operational constraints.• Elicit, analyze and document business requirements using interviews, workshops, and process reviews.• Develop current state and future state, user stories, process maps, functional requirements, and business rules.• Identify opportunities to standardize, streamline, and optimize business processes / workflows using ERP best practices in a regulated manufacturing environment. ERP & SAP Functional Expertise• Serve as the ERP functional expert for the assigned business domain, with strong working knowledge of SAP solutions relevant to that area.• Translate business requirements into detailed functional specifications for SAP configuration, enhancements, and integrations.• Collaborate with SAP configuration, development, integration, OCM and data teams to design end to end solutions.• Advise stakeholders on SAP capabilities, limitations, design alternatives, and impacts to upstream, downstream and cross stream processes. Project Delivery & Implementation Support• Serve as a functional advisor on designs for Company's initial SAP S4H implementation.• Support ERP initiatives across the full lifecycle: planning, design, build, test, training and deployment.• Lead or support system integration testing (SIT) and user acceptance testing (UAT), including test case development, execution, and defect resolution.
2026-09-11T00:00:00Z

Oracle HCM Systems Analyst

Reading, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an Oracle HCM Systems Analyst to support learning and system enablement initiatives for HR technology programs in Reading, Pennsylvania. This Long-term Contract position is best suited for someone who can blend instructional design expertise with strong systems knowledge to improve user adoption, training effectiveness, and operational consistency. The person in this role will work onsite and partner with stakeholders to create impactful learning solutions, evaluate training needs, and strengthen governance across Oracle HCM-related processes. Responsibilities: • Create and maintain engaging training resources such as digital learning modules, reference materials, standard work documents, and awareness communications that support Oracle HCM users. • Partner with business stakeholders to analyze audience needs, identify skill gaps, and recommend practical learning approaches aligned with operational goals. • Use instructional design methods and user-focused content strategies to build clear, effective training experiences for different employee groups. • Track training performance through metrics and reporting, using data insights to improve content quality, adoption rates, and overall program effectiveness. • Support governance efforts by refining documentation practices, reviewing training materials for consistency, and helping establish sustainable learning standards. • Coordinate system education efforts tied to Oracle HCM initiatives, including user outreach, learning event promotion, and readiness activities. • Participate in upgrade and change-impact reviews to determine how system updates affect current training assets and where new materials are needed. • Lead communication and change-support activities that help users adapt to new processes, tools, and system enhancements. • Identify opportunities to modernize learning delivery by incorporating emerging technologies, AI-enabled tools, and innovative content development practices.
2026-09-11T00:00:00Z

IT Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to support cross-functional initiatives in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for someone who can connect business needs with technology solutions, improve processes, and help teams deliver well-documented system enhancements. The role will work closely with stakeholders across sales, marketing, and operations to translate requirements into actionable plans that support CRM, ERP, and cloud-based environments. Responsibilities: • Partner with business and technical teams to gather, analyze, and refine requirements for system improvements and new capabilities. • Create clear business documentation, process maps, and functional specifications that guide design, configuration, and delivery efforts. • Serve as a key point of coordination between stakeholders, developers, and project teams to keep priorities aligned and decisions well communicated. • Evaluate current workflows and recommend process enhancements that improve efficiency, usability, and business outcomes. • Support CRM, ERP, and integration-related initiatives by translating operational needs into structured solution requirements. • Use SQL and reporting tools to analyze data, validate outcomes, and help build dashboards that support informed decision-making. • Contribute to Agile delivery activities such as backlog refinement, user story development, testing support, and release readiness. • Assist with change management activities by preparing documentation, coordinating updates, and helping users adopt new processes or system features.
2026-09-01T00:00:00Z

IT Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an IT Business Analyst to partner with business stakeholders and technical teams to turn operational needs into practical technology solutions. This Long-term Contract position offers the opportunity to support key initiatives, improve system-driven processes, and help define enhancements that strengthen performance and usability. Based in Fort Washington, Pennsylvania, this role requires strong analytical thinking, clear documentation, and the ability to guide collaboration across project teams. Responsibilities: • Partner with business units and IT teams to evaluate needs, identify gaps, and recommend effective system or process solutions. • Gather, analyze, and organize business requirements into clear functional documentation, including current-state and future-state workflows. • Lead discussions with stakeholders to define end-to-end requirements, uncover improvement opportunities, and support process redesign where appropriate. • Contribute within an Agile delivery model by assisting with sprint planning, writing user stories, and defining acceptance criteria. • Work closely with developers and quality assurance teams to clarify requirements, support design decisions, and validate that solutions align with business goals. • Prepare project documentation such as meeting summaries, decision logs, risk tracking, and reporting materials to support delivery transparency. • Assist with software enhancements and implementation efforts by providing analysis, business case support, and impact assessments. • Coordinate assigned project activities, monitor deadlines, and help ensure deliverables are completed on schedule. • Provide testing support through unit validation, defect review, and deployment readiness activities while serving as a key liaison between technical and business groups.
2026-09-11T00:00:00Z

Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Business Analyst to join a long-term contract opportunity in Fort Washington, Pennsylvania. In this role, you will connect business stakeholders and technical teams, turning operational needs into practical system and process solutions. The position calls for strong analytical thinking, clear documentation, and effective collaboration across project teams working within an agile environment. Responsibilities: • Partner with business and IT teams to evaluate needs, clarify priorities, and recommend system or process improvements that support organizational goals. • Gather, analyze, and document current-state workflows and future-state solutions, including meeting notes, decisions, dependencies, and project risks. • Lead requirements sessions with stakeholders to define end-to-end business needs and identify opportunities for process redesign or new technology capabilities. • Produce detailed functional, reporting, security, and business requirements and work closely with developers to support solution design and delivery. • Contribute to agile project activities by helping prepare sprint plans, writing user stories, defining acceptance criteria, and supporting status reporting. • Assist with software enhancements and implementation efforts by developing analysis that supports business cases, solution options, and project decisions. • Coordinate assigned project tasks to keep deliverables on schedule, and provide support for smaller initiatives or workstreams when needed. • Support testing activities by partnering with quality assurance teams, performing unit or business-side validation, and confirming that delivered features meet business expectations. • Serve as the primary liaison across project managers, technical teams, QA, and business units to promote alignment and resolve application or system issues efficiently.
2026-09-08T00:00:00Z

Business Analyst

Merion Station, PA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for a Business Analyst to support and enhance HR technology solutions for an organization based in Merion Station, Pennsylvania. In this role, you will help improve system performance, reporting, and data reliability while working closely with HR teams, business partners, and external vendors. This position is ideal for someone who combines strong analytical skills with hands-on experience in HR systems administration and process improvement. Responsibilities: • Oversee daily administration of HR technology platforms, including configuration updates, user security, access permissions, routine maintenance, and issue resolution. • Support HR service delivery tools by managing case workflows, queue structures, reporting needs, and knowledge resources that improve service efficiency. • Coordinate system-related projects such as new implementations, platform enhancements, integrations, and version upgrades in collaboration with internal stakeholders and third-party partners. • Build and maintain reports, dashboards, metrics, and data extracts that provide meaningful insight for operational planning and business decisions. • Perform audits and validation activities to strengthen data accuracy, identify inconsistencies, and drive ongoing process improvements. • Prepare and update documentation covering system settings, business procedures, workflow logic, and user-facing instructions. • Provide training, troubleshooting assistance, and day-to-day guidance to HR team members and other business users to encourage effective system adoption. • Gather business requirements, assess operational challenges, and recommend scalable HR technology solutions aligned with organizational needs. • Monitor connections between HR platforms and related systems such as payroll, benefits, recruiting, learning, and workforce management applications. • Serve as a key resource for HR technology by offering functional expertise and helping ensure compliance with privacy, security, and company policy standards.
2026-08-26T00:00:00Z

Sr. Financial Analyst

Bethlehem, PA
onsite
Permanent / Full Time
120000 - 135000 USD / Yearly
We are looking for a Senior Financial Analyst to join a high-performing finance team in Pennsylvania. In this role, you will work closely with operations leaders and senior management to deliver planning support, performance insights, and financial guidance that shape business decisions. This opportunity is well suited for someone in finance who enjoys combining analytical depth with cross-functional partnership in a manufacturing setting. Responsibilities: • Develop a strong command of the company’s operating model, product portfolio, and key financial drivers to improve analysis and recommendations. • Collaborate with plant and business leaders to evaluate performance trends, model scenarios, and support informed decision-making. • Interpret operating and financial data to identify meaningful trends, explain business results, and recommend practical actions. • Monitor key performance indicators, investigate variances against budget and forecast, and prepare concise monthly performance commentary. • Assess the financial impact of cost improvement initiatives and track results against expected savings. • Create monthly reporting packages and presentation materials for leadership, highlighting risks, opportunities, and emerging priorities. • Contribute to the annual budgeting and forecasting cycle through detailed analysis, forecasting support, and executive-ready presentations. • Support product cost updates, capital investment evaluations, and business cases tied to process improvements, new offerings, capacity needs, or acquisition activity. • Build and maintain financial models and deliver ad hoc analysis to support strategic and operational initiatives across the organization.
2026-08-14T00:00:00Z

Sr. Financial Analyst

Easton, PA
onsite
Permanent / Full Time
90000 - 95000 USD / Yearly
We are looking for an experienced Sr. Financial Analyst to support financial planning, product costing, and performance analysis for the business in Easton, Pennsylvania. This role partners closely with teams across product development, operations, sales, and marketing to deliver insights that guide profitability and investment decisions. The ideal candidate brings strong analytical judgment, clear communication skills, and the ability to translate financial data into practical business recommendations. Responsibilities: • Partner with product development teams to evaluate pricing, margin, and cost assumptions so new offerings align with financial targets. • Serve as the finance representative on cross-functional initiatives related to product launches, operational planning, and commercial activities. • Develop customized financial models, forecasts, presentations, and decision-support materials for leadership and business partners. • Monitor business performance by reviewing spending, product costs, labor expenses, capital usage, and overall profit and loss results. • Produce recurring financial reports on a monthly, quarterly, and annual basis, highlighting trends, risks, and areas requiring action. • Assist with period-end close activities to help ensure reporting is completed accurately, on schedule, and in accordance with company standards. • Investigate budget-to-actual variances and prepare clear explanations for stakeholders, including marketing and business leadership. • Identify opportunities to improve cost efficiency and quantify the financial impact of savings initiatives. • Prepare financial support and analysis for capital funding requests and other strategic investment proposals.
2026-08-21T00:00:00Z

Project Manager/Business Analyst

Reading, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Project Manager/Business Analyst to support a Long-term Contract opportunity in Reading, Pennsylvania. This role will guide a complex order management initiative while translating business needs into clear functional direction for technical and operational teams. The ideal candidate brings strong leadership across enterprise implementations, excels at stakeholder coordination, and can keep project execution, requirements management, and vendor alignment moving forward in a structured way. Responsibilities: • Direct the full lifecycle of an enterprise order management implementation, from planning through execution, testing, and rollout. • Build and manage project schedules, milestone tracking, risk registers, dependency mapping, and executive-ready status updates. • Work with stakeholders across merchandising, stores, e-commerce, customer service, distribution, supply chain, and IT to define business needs and translate them into actionable deliverables. • Produce and maintain process documentation, workflow diagrams, use cases, user stories, and functional requirements to support solution design and delivery. • Lead workshops, governance sessions, and stakeholder meetings to drive decisions, confirm priorities, and maintain alignment on scope and objectives. • Coordinate with vendors, system integrators, and internal teams to monitor deliverables, manage interdependencies, and address issues affecting timeline or quality. • Support critical implementation activities such as data migration planning, systems integration, user acceptance testing, training coordination, and deployment readiness. • Bridge communication between technical and non-technical audiences to ensure requirements are understood, documented, and traceable throughout the project lifecycle. • Track budgets, action items, decision logs, and critical path activities while escalating risks or roadblocks to leadership when needed.
2026-09-11T00:00:00Z

Junior Data Analyst

Wayne, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a detail-oriented Junior Data Analyst to support critical data quality and Master Data Management (MDM) initiatives. This is an excellent opportunity for an early-career data professional who enjoys working with data, troubleshooting quality issues, and ensuring information is accurate and reliable across enterprise systems. Key Responsibilities<ul><li>Review and investigate data records that fail automated matching and validation processes.</li><li>Research and resolve data discrepancies, duplicates, and data quality exceptions.</li><li>Perform data cleansing activities, including standardization, formatting corrections, validation, and deduplication.</li><li>Monitor data quality dashboards, exception reports, and remediation queues.</li><li>Conduct root cause analysis to identify recurring data issues and recommend improvements.</li><li>Support the onboarding and ongoing maintenance of a Master Data Management (MDM) platform.</li><li>Collaborate with business stakeholders to ensure accurate data entry and data governance practices.</li><li>Document remediation activities and maintain audit trails for compliance and reporting purposes.</li><li>Assist in maintaining accurate customer, partner, and enterprise master data records.</li></ul>
2026-09-11T00:00:00Z

Senior Cost Accountant

Malvern, PA
onsite
Permanent / Full Time
115000 - 120000 USD / Yearly
We are looking for an experienced Senior Cost Accountant to join our client's manufacturing team in the Malvern, Pennsylvania area. In this role, you will serve as a critical financial partner to plant and operations leadership, overseeing cost and inventory accounting processes and driving operational and financial decision-making. This position requires a deep understanding of cost analysis, standard costing, and manufacturing performance to ensure accurate financial reporting and informed business decisions. Responsibilities:• Manage key manufacturing cost accounting activities, including monthly closing procedures, transaction reviews, and reconciliations for inventory and cost accounts.• Prepare and validate balance sheet reconciliations, resolving discrepancies and ensuring compliance with controls.• Review plant-level financial results to ensure accurate reporting and consistency across locations.• Oversee standard costing processes, including updates to standards, governance, and collaboration with operations and supply chain teams to reflect changes in production conditions.• Maintain and verify cost-related master data, such as bills of materials (BOMs), material standards, and transfer pricing.• Analyze and interpret cost and operational variances, providing actionable recommendations to plant and finance leadership.• Develop comprehensive reports on product costs, manufacturing variances, inventory levels, and gross profit performance.• Support budgeting and forecasting activities by building analytical models and conducting cost comparisons for manufacturing performance.• Coordinate physical inventory counts, including planning, execution, reconciliation, and initiatives to enhance inventory accuracy.• Lead continuous improvement projects to enhance production reporting and costing processes while collaborating across departments for aligned decision-making.
2026-09-04T00:00:00Z

Senior Financial Reporting Accountant

Wayne, PA
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
One of our thriving international clients is looking to add a Senior Financial Reporting Accountant to their finance department. In this role you will be responsible for month-end close activities, hedge accounting, journal entries and accruals, financial compliance, preparation of financial statements, coordination with internal teams and external auditors during quarterly reviews and annual audits, technical accounting research, analyze financial data, monitor internal controls, and assist with process improvement of new accounting policies. This Senior Financial Reporting Accountant will also oversee compliance requirements. The ideal candidate for this role should have strong GAAP knowledge, high attention to detail, and an analytical mindset. How you will make an impact· Generate monthly, quarterly financial reports & statements· Account Reconciliation · Prepare monthly financial projections· Coordinate internal and external audits· Build and establish strong client relationships· Perform financial forecasting· Monitor reporting models· Prepare monthly consolidations· Manage the preparation of the filing of sales & use tax · Assist with ad hoc projects
2026-08-13T00:00:00Z

Financial Analyst/Sr. Accountant

Reamstown, PA
onsite
Permanent / Full Time
85000 - 110000 USD / Yearly
We are looking for a skilled Financial Analyst / Sr. Accountant to join our team in Reamstown, Pennsylvania. In this role, you will take on a critical position supporting both operational finance activities and strategic planning initiatives. This is a hybrid opportunity that requires a balance of analytical expertise and collaboration to drive organizational success. Responsibilities:• Monitor and evaluate monthly plant performance, identifying variances and proposing actionable solutions to support operational and financial goals.• Implement standardized processes and reporting practices in alignment with global finance standards, ensuring timely and accurate delivery of operational metrics and key performance indicators.• Lead and contribute to corporate initiatives aimed at improving productivity, tracking project outcomes, and providing financial models to support business cases.• Coordinate the Medium-Term Plan and Annual Budget processes, managing planning calendars, forecasting updates, and conducting scenario modeling and variance analysis.• Collaborate in the month-end close process by reviewing results, conducting balance sheet analyses, and ensuring alignment with operational performance.• Support inventory tracking and analysis to optimize cost management and operational efficiency.• Conduct ad hoc financial analyses to address urgent business needs and provide actionable insights.• Partner with cross-functional teams to drive continuous improvement initiatives and enhance overall financial performance.• Assist in the adoption and rollout of financial systems and tools to improve reporting accuracy and efficiency
2026-08-19T00:00:00Z

Sr Financial Analyst

Princeton, NJ
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
Benefits:<ul><li>Medical, Dental, Vision</li><li>Competitive Salary, Annual Bonuses, 401(k) with Company Match, and Business Travel Reimbursement</li><li>Flexible work environment</li><li>Tuition Reimbursement</li><li>PTA</li><li>Casual Fridays</li><li>In house technical training</li></ul> Responsibilities:• Conduct in‑depth financial analysis, including reviewing financial statements, performing scenario modeling, and identifying key trends.• Build and maintain sophisticated financial models to support strategic initiatives and resource planning.• Develop dashboards and standardized reporting tools using Excel, Power BI, and other analytics platforms to produce clear, actionable insights.• Track and evaluate key performance indicators (KPIs) and operational drivers to highlight opportunities for improvement.• Assist in the budgeting process by collaborating with department leaders to align spending with organizational priorities.• Prepare monthly management discussion & analysis (MD&A) reports for senior leadership and relevant stakeholders.• Work across departments to ensure financial data is consistent, accurate, and aligned with reporting standards.• Support the preparation of financial presentations and reports for board meetings and other executive forums.• Contribute to long‑range planning by creating dynamic models and evaluating various growth scenarios.• Identify opportunities to enhance reporting processes and design new tools that improve data visibility and analytical efficiency.
2026-08-28T00:00:00Z

Technical Project Analyst

Philadelphia, PA
onsite
Temporary / Contract
28 - 32 USD / Hourly
Technical Project Analyst Hybrid in Philadelphia, PA (4x/week) Contract through 12/31/26 with extensions likely We are seeking a Technical Project Analyst to support a fast-paced technology program focused on product releases, trial management, and cross-functional coordination. This is an excellent opportunity for an early-career detail oriented with experience in technical environments who enjoys driving projects forward, managing operational processes, and collaborating with both business and technical stakeholders. The role supports product trial initiatives, release operations activities, and ongoing coordination across engineering and business teams. Responsibilities: Manage and track incoming work requests and project tickets through Jira Coordinate follow-ups with stakeholders to ensure timely ticket progression and resolution Attend engineering meetings, office hours sessions, and project discussions; document outcomes and update tickets accordingly Support trial management activities for new product and platform initiatives Maintain project plans, status tracking, and program documentation within Smartsheet Facilitate weekly standups and project status meetings Assist with business process documentation and operational reporting Partner with business and technical teams to gather requirements, communicate updates, and support project execution Help translate business needs into functional requirements and track changes throughout project lifecycles Support release operations activities and coordination across multiple stakeholders
2026-09-11T00:00:00Z

Sr International Tax Analyst

Wayne, PA
onsite
Permanent / Full Time
115000 - 130000 USD / Yearly
We have partnered with a global provider on their search for a tech savvy, Sr. International Tax Analyst with the proven ability to operate independently and take ownership of responsibilities with minimal insight. The Sr. International Tax Analyst will be responsible for preparing quarterly and annual tax provisions, creating and implementing strategic tax planning, preparing and filing accurate and timely tax returns, assisting with merger and acquisition projects, identifying opportunities for tax savings, staying abreast of legislative and regulatory tax laws, reviewing tax projections, preparing tax-related financial disclosures, and conducting research on complex tax issues and providing guidance to management on tax implications. To be successful in this role, the Sr. International Tax Analyst must have in-depth knowledge of international tax laws and regulations, strong analytical and problem solving skills, and the ability to manage multiple priorities and meet deadlines. What you get to do everyday· Prepare and review tax calculations· Identify and mitigate tax risks· Review tax returns and quarterly/yearly projections· Develop tax strategies· Assist with international tax and transfer pricing· Implement best practices and improvements· Coordinate tax audits· Manage and mentor members of tax team· Complete IRS Forms and reporting schedules· Oversee special tax related projects
2026-08-13T00:00:00Z

Sales Analyst

Pennsauken, NJ
onsite
Temporary to Hire
28 - 29 USD / Hourly
Our client is seeking a detail-oriented Sales Analyst to support business growth through data analysis, reporting, and actionable sales insights. The ideal candidate will have strong analytical skills, experience working with large datasets, and the ability to translate sales data into meaningful recommendations for leadership. <ul><li>Analyze sales performance, trends, forecasts, and pipeline data</li><li>Develop and maintain dashboards, reports, and visualizations for sales leadership</li><li>Identify opportunities to improve sales effectiveness, territory performance, and revenue growth</li><li>Partner with sales, finance, and operations teams to support strategic decision-making</li><li>Clean, validate, and manage data from multiple sources to ensure reporting accuracy</li><li>Prepare recurring and ad hoc reports on KPIs, customer activity, and sales results</li><li>Provide insights and recommendations based on data and business analytics</li></ul>
2026-08-27T00:00:00Z

Help Desk Analyst

Philadelphia, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! Responsibilities:• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.• Assist with account access, password support, and user administration tasks within Active Directory.• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.
2026-09-08T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, effective solutions. Responsibilities: • Respond to incoming service desk requests and document all interactions, updates, and resolutions within the ticketing system. • Troubleshoot hardware, software, and operating system issues in Microsoft Windows environments, including Windows 10 support. • Assist users with password resets, account access, and permission-related requests through Active Directory. • Diagnose basic technical problems, identify root causes, and escalate more complex issues when needed. • Provide clear guidance to end users on resolving common technical issues and using supported systems effectively. • Track open incidents to ensure timely follow-up, accurate status updates, and successful issue closure.
2026-09-08T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption. Responsibilities: • Provide first-level technical support for hardware, software, and Windows-related issues reported by end users. • Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly. • Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed. • Support user administration tasks within Active Directory, including account updates and access-related assistance. • Assist team members with Windows 10 functionality, system settings, and common workstation problems. • Communicate with users throughout the support process to set expectations and confirm issue resolution. • Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
2026-09-08T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help. Responsibilities: • Provide first-line technical assistance for hardware, software, and access-related issues submitted by end users. • Diagnose and resolve problems in Microsoft Windows 10 environments, escalating more complex incidents when needed. • Manage service desk tickets by documenting issues clearly, tracking progress, and following through to completion. • Support user account administration tasks within Active Directory, including access updates and basic account maintenance. • Troubleshoot common workstation and system issues using a structured, customer-focused support approach. • Communicate with users in a thorough manner to explain solutions, gather needed details, and set clear expectations. • Maintain accurate support records to help improve issue resolution and service quality over time.
2026-09-08T00:00:00Z

Oracle FDI - Data Reporting Analyst

Reading, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a skilled Oracle FDI - Data Reporting Analyst to join a Long-term Contract opportunity in Reading, Pennsylvania. In this role, you will create and improve reporting solutions that help teams understand workforce performance, operational activity, and broader business trends. You will work closely with both business partners and technical teams to turn data needs into practical dashboards, reports, and insights that support informed decision-making. Responsibilities: • Design, build, and refine dashboards, recurring reports, and visual analytics that support enterprise reporting objectives. • Use Oracle Fusion Data Intelligence to gather, interpret, and present workforce and business data in a meaningful way. • Collaborate with Workforce Technology leaders and cross-functional stakeholders to define reporting needs and deliver useful data solutions. • Perform data preparation activities such as validation, transformation, and modeling to improve the reliability of reporting outputs. • Connect and organize data from multiple sources to support scalable analytics across reporting environments. • Analyze patterns and reporting results to highlight trends, strengthen data quality, and support business decisions. • Maintain and enhance existing reporting assets to ensure they remain accurate, relevant, and aligned with organizational priorities.
2026-09-08T00:00:00Z