<p>We are looking for a detail-oriented and personable part-time Receptionist to join a team in Conshohocken, Pennsylvania. This is a part-time, long-term contract position requiring 15-20 hours per week, with work scheduled across 2-3 days between Monday and Thursday. The ideal candidate will play a key role in ensuring smooth daily operations while maintaining a welcoming environment for staff and visitors.</p><p><br></p><p>Responsibilities:</p><p>• Manage a multi-line phone system, answering and directing incoming calls promptly and efficiently.</p><p>• Greet visitors and staff with warmth and courtesy, ensuring a positive first impression.</p><p>• Handle general administrative tasks, such as filing, scheduling appointments, and maintaining office supplies.</p><p>• Maintain a clean and organized reception area to create a welcoming environment.</p><p>• Collaborate with team members to ensure seamless communication and workflow.</p><p>• Assist with data entry and documentation as needed.</p><p>• Coordinate with other departments to relay messages and handle inquiries accurately.</p><p>• Follow company policies and procedures to ensure consistency and efficiency in operations.</p><p>• Provide support during virtual meetings or interviews, ensuring proper setup and communication.</p><p>• Utilize basic Microsoft Office Suite for correspondence and documentation tasks.</p>
<p>We are looking for a detail-oriented and reliable Receptionist to provide coverage during an offsite event for employees. This is a contract Receptionist position based in Bala Cynwyd, Pennsylvania, and requires someone who can work independently while maintaining excellent customer service.</p><p><br></p><p>What you get to do every single day:</p><p>• Greet visitors and ensure they feel welcomed upon arrival.</p><p>• Handle incoming phone calls and direct them to the appropriate departments or individuals.</p><p>• Assist customers by addressing inquiries and providing helpful information.</p><p>• Maintain a clean and organized reception area to uphold a neat appearance.</p><p>• Manage administrative tasks such as scheduling, filing, and data entry as needed.</p><p>• Monitor and ensure the security of the office space by tracking visitor sign-ins.</p><p>• Provide support for internal staff and coordinate communication effectively.</p><p>• Prepare and distribute documents or communications as required.</p><p>• Resolve minor issues or escalate concerns to the appropriate personnel when necessary.</p>
We are looking for an organized and detail-oriented Receptionist to join our team in Cedar Knolls, New Jersey. In this long-term contract role, you will be the first point of contact for visitors and callers, ensuring smooth day-to-day operations at our front desk. This position offers an excellent opportunity to develop your administrative and customer service skills in the water industry.<br><br>Responsibilities:<br>• Schedule and manage appointments to maintain an efficient workflow.<br>• Greet visitors and handle inquiries at the front desk in a courteous manner.<br>• Operate a multi-line phone system to answer calls and direct them appropriately.<br>• Respond to inbound calls while providing accurate information and assistance.<br>• Perform light filing tasks, ensuring records are accurately maintained in a mostly paperless environment.<br>• Participate in training sessions to master call handling and customer interaction techniques.<br>• Maintain a welcoming and organized reception area to create a positive first impression for clients and visitors.
<p>Do you thrive in customer-facing roles and enjoy being the first point of contact for visitors and clients? Our client is seeking a friendly and organized <strong>Part-Time Receptionist</strong> to provide front desk support and help maintain a welcoming office environment. If you have great communication skills and enjoy working in a professional setting, we encourage you to apply!</p><p><br></p><p><strong>Key Responsibilities</strong></p><p>As a Part-Time Receptionist, your duties will include:</p><ul><li><strong>Front Desk Operations:</strong> Greet visitors warmly, answer incoming calls, and direct inquiries to the appropriate person or department.</li><li><strong>Administrative Tasks:</strong> Assist with tasks such as filing, data entry, and distribution of mail and packages.</li><li><strong>Scheduling Support:</strong> Manage meeting room bookings and coordinate calendars for staff as required.</li><li><strong>Customer Service:</strong> Respond to inquiries both in person and over the phone in a professional and courteous manner.</li><li><strong>Office Organization:</strong> Maintain the front desk area and ensure it is clean and organized.</li><li><strong>Miscellaneous Duties:</strong> Provide support for additional tasks and projects assigned by management.</li></ul><p><br></p>
<p>We are looking for a Front Desk Coordinator to join a team in King of Prussia, Pennsylvania. In this role, you will play a vital part in ensuring smooth day-to-day operations by managing front desk activities and supporting facilities coordination. This is an onsite, Contract to permanent position ideal for someone who thrives in a dynamic environment and enjoys interacting with people.</p><p><br></p><p>Responsibilities:</p><p>• Serve as the primary point of contact for visitors, providing a detail-oriented and welcoming experience.</p><p>• Manage a multi-line phone system, ensuring calls are answered promptly and routed correctly.</p><p>• Coordinate front desk operations, including scheduling and maintaining office supplies.</p><p>• Support facilities management tasks, such as monitoring office maintenance needs and assisting with vendor communication.</p><p>• Handle inbound calls and inquiries with efficiency and professionalism.</p><p>• Assist in organizing and maintaining office records and documentation.</p><p>• Collaborate with team members to ensure seamless communication across departments.</p><p>• Uphold a high level of organization and attention to detail in all front desk responsibilities.</p><p>• Provide concierge-style services to enhance the visitor and employee experience.</p><p>• Maintain compliance with company policies and procedures while delivering excellent customer service.</p>
<p>We are looking for a skilled Administrative Assistant on a long-term contract basis. This role is based in Lititz, Pennsylvania, and offers an excellent opportunity to contribute to a dynamic and supportive workplace. The ideal candidate will excel in managing administrative tasks, handling inbound calls, and ensuring smooth office operations.</p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative duties to support daily office operations.</p><p>• Answer and manage inbound phone calls efficiently and professionally.</p><p>• Maintain accurate and organized data entry records.</p><p>• Act as the first point of contact by greeting and assisting visitors.</p><p>• Coordinate schedules, meetings, and appointments as needed.</p><p>• Handle correspondence and communication within the office.</p><p>• Support management with various administrative projects and tasks.</p><p>• Ensure the reception area remains tidy and welcoming.</p><p>• Monitor and order office supplies to maintain inventory levels.</p><p>• Assist in preparing reports and documentation as required.</p>
<p>We are looking for a highly organized Administrative Assistant to join our team in Hamilton, New Jersey. This is a Contract position within the education industry, offering an opportunity to contribute to the smooth operation of administrative tasks. The ideal candidate will excel in multitasking and possess strong communication skills.</p><p><br></p><p>Responsibilities:</p><p>• Provide comprehensive administrative support to ensure efficient office operations.</p><p>• Respond to inbound calls professionally and direct inquiries to the appropriate departments.</p><p>• Perform accurate data entry tasks to maintain organized records and documentation.</p><p>• Manage reception duties, including greeting visitors and handling correspondence.</p><p>• Scan and organize documents for easy access and retrieval.</p><p>• Utilize Microsoft Office Suite to create, edit, and manage various documents and presentations.</p><p>• Coordinate schedules and appointments to optimize workflow.</p><p>• Assist in preparing reports and compiling data for projects or presentations.</p><p>• Maintain confidentiality while handling sensitive information.</p><p>• Ensure all office equipment and supplies are maintained and functional.</p>
<p>We are looking for a dedicated Test Center Administrator to join this office in Philadelphia, Pennsylvania. This role requires flexibility in scheduling, including Saturday availability and occasional evening hours. As part of the team, you will help ensure the smooth operation of the test center and provide candidates with a secure and detail-oriented testing experience.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and verify the identification of examinees upon arrival.</p><p>• Monitor candidates throughout their exams to ensure compliance with test center policies.</p><p>• Address and resolve candidate concerns promptly and courteously.</p><p>• Maintain the security of test materials and the testing environment at all times.</p><p>• Create a fair and comfortable testing experience for every candidate.</p><p>• Report any incidents or activities that deviate from company guidelines.</p><p>• Represent the organization's mission, vision, and values in all interactions.</p><p>• Perform digital scanning and fingerprint identification of candidates when required.</p>
<p>We are looking for a detail-oriented Administrative Assistant. This long-term contract position is based in Trenton, New Jersey and offers an excellent opportunity to contribute to the smooth operation of administrative processes. The ideal candidate will bring strong organizational abilities, excellent communication skills, and proficiency in office tools to ensure day-to-day activities run efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Manage and organize daily office operations, ensuring all administrative tasks are completed accurately and on time.</p><p>• Answer and direct inbound calls, providing clear and helpful information to callers.</p><p>• Perform data entry tasks with precision, maintaining up-to-date and organized records.</p><p>• Greet visitors and manage receptionist duties, ensuring a welcoming and organized environment.</p><p>• Handle the scanning and filing of documents to maintain an efficient and accessible digital archive.</p><p>• Use Microsoft Office Suite to create, edit, and manage documents, spreadsheets, and presentations.</p><p>• Monitor and order office supplies, ensuring the team has the necessary resources.</p><p>• Collaborate with team members to support various projects and administrative needs.</p><p>• Assist in scheduling meetings and maintaining calendars for staff and management.</p>
<p>Non-Profit, located in the Greater Philadelphia area seeks an Administrative Assistant with some finance benefit and/or property administrative support experience. This Administrative Assistant will maintain and update internal records, draft and distribute internal and external communications, prepare meeting materials, create event agendas, cover the reception area as needed, and assist other staff with administrative tasks. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><ul><li>Assist with administrative tasks, including managing schedules and coordinating meetings.</li><li>Maintain accurate records and ensure timely completion of assigned projects.</li><li>Handle sensitive information with discretion and uphold confidentiality standards.</li><li>Communicate clearly and effectively, both in writing and verbally, to support internal and external stakeholders.</li><li>Build and nurture relationships based on trust and integrity with colleagues and clients.</li><li>Adapt to changes in the work environment and provide seamless task execution.</li><li>Ensure punctuality and consistency by being prepared and available during work hours.</li></ul><p><br></p><p><br></p>
We are looking for a highly organized and proactive Administrative Assistant to join our team in Chester, New Jersey. This Contract-to-permanent position offers an opportunity to contribute to essential office operations while supporting a fast-paced environment in the mortgage industry. The ideal candidate will possess strong communication skills, attention to detail, and a willingness to grow within the company.<br><br>Responsibilities:<br>• Serve as the primary point of contact at the front desk, welcoming visitors and directing them to the appropriate areas.<br>• Manage daily office tasks such as printing, copying, scanning, and handling mail distribution.<br>• Coordinate and prepare documentation for real estate closings, ensuring all materials are organized and delivered on time.<br>• Maintain office supplies, restock snacks, and oversee kitchen organization to meet team needs.<br>• Handle travel arrangements and assist in planning for employees' in-office schedules.<br>• Deliver packages and mail to designated recipients promptly and accurately.<br>• Support social media efforts by creating posts related to real estate closings and other company events.<br>• Take initiative to learn and take on new responsibilities as they arise.<br>• Adapt quickly to new software systems with provided training, ensuring efficient workflow.<br>• Uphold professionalism and confidentiality when handling sensitive financial and legal information.
We are offering an exciting opportunity for a Billing Manager/Office Manager in Wilmington, Delaware. This role is crucial to our operations in the healthcare industry. The selected candidate will be instrumental in managing our dental office's front desk and billing processes. <br><br>Key responsibilities: <br><br>• Accurately process patient claims and predeterminations to insurance companies<br>• Responsibly handle scheduling of appointments for both new and existing dental patients using SoftDent<br>• Timely respond to emails and client inquiries <br>• Efficiently answer phone calls and respond to voicemails <br>• Maintain and organize patient medical records in a systematic manner<br>• Collect estimated co-payments and diligently follow up on existing balances <br>• Explain treatment plans to patients in an understandable manner <br>• Verify insurance coverage details and keep them updated<br>• Maintain up-to-date insurance bluebooks <br>• Post insurance payments and manage outstanding insurance balances through EFT, virtual card payment, and checks<br>• Annually re-credential to stay in-network with current insurance plans.
<p>We are looking for a meticulous and organized General Office Clerk to join a team in Plymouth Meeting, Pennsylvania. This is a long-term contract position that requires strong attention to detail and multitasking abilities. The ideal candidate will handle a variety of administrative tasks to ensure smooth office operations.</p><p><br></p><p>Responsibilities:</p><p>• Verify the accuracy and completeness of forms before processing.</p><p>• Maintain and update spreadsheets for tracking purposes.</p><p>• Perform data entry tasks with precision and efficiency.</p><p>• Process change of address forms and income verification requests.</p><p>• Respond to inbound calls professionally and provide assistance as needed.</p><p>• Scan and organize documents to ensure proper record-keeping.</p><p>• Support back-office operations by managing files and paperwork.</p><p>• Collaborate with team members to address administrative needs.</p><p>• Utilize Microsoft Office applications, including Excel and Word, to complete tasks.</p>
<p>We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in Bridgewater, New Jersey. In this role, you will provide essential clerical support to a fast-paced department, ensuring efficient operations and seamless coordination. If you thrive in a dynamic environment and have strong organizational skills, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Perform general administrative tasks such as preparing agendas, handling correspondence, and managing documentation.</p><p>• Answer and direct incoming calls professionally, providing a positive experience for callers.</p><p>• Schedule and coordinate meetings, appointments, and events using calendar management tools.</p><p>• Utilize Microsoft Word, Excel, and Outlook to create, edit, and organize documents and communications.</p><p>• Assist in the preparation of reports and presentations as needed.</p><p>• Handle data entry tasks with precision and attention to detail.</p><p>• Support special projects and ad hoc tasks as assigned to meet departmental goals.</p><p>• Maintain organized records and ensure timely retrieval of information.</p><p>• Collaborate with team members to streamline workflows and improve efficiency.</p><p>• Provide exceptional support to ensure departmental operations run smoothly.</p>
<p>State of the art company seeks an Admin/Project Assistant with human resources expertise. In this role, you will assist with data entry, drafting email correspondence, proofreading and formatting internal documents, assisting with maintaining vendor records, overseeing meeting coordination, assisting with providing human resource support, reconcile vendor invoicing, processing expense reports, maintaining office inventory, and assist with software troubleshooting as needed. In this Admin/Project Assistant role, you will keep aligned with compliance by following general accounting policies and procedures. We are looking for someone with excellent multitasking abilities and high attention to detail.</p><p><br></p><p>Responsibilities </p><p>· Assist with administrative support</p><p>· Data Entry/Scanning/Phones</p><p>· Organize office operations and procedures</p><p>· New Hire Onboarding Preparation</p><p>· Internal and external office events</p><p>· Building strong vendor relationships</p><p>· Maintain internal file/record keeping system</p><p>· Calendar Management</p><p>· Handle incoming and outgoing mail/packages</p><p>· Assist with marketing projects as needed</p>
<p>Robert Half is looking for an organized and dependable Office Clerk to join a local and growing organization. In this role, you will handle administrative tasks that are vital to the success of construction projects. The ideal candidate is proactive, skilled in multitasking, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain and organize office records, files, and documentation related to ongoing and completed projects.</li><li>Process incoming and outgoing correspondence, including emails, letters, and invoices.</li><li>Input and update project data into company systems and ensure accuracy.</li><li>Assist with scheduling and calendaring meetings, appointments, and project timelines.</li><li>Support the construction management team with administrative needs, including preparing reports and presentations.</li><li>Liaise with vendors and subcontractors to ensure timely delivery of requested materials and services.</li><li>Manage office supplies and coordinate reordering as needed.</li><li>Answer phone calls, respond to inquiries, and provide excellent customer service to internal and external stakeholders.</li></ul><p><br></p>
<p>Are you an organized multitasker with excellent communication skills? Do you thrive in a fast-paced environment and enjoy being the backbone of a dynamic team? If so, we want to hear from you! Robert Half is seeking a detail-oriented and proactive <strong>Administrative Assistant</strong> for one of our local clients.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Communication:</strong> Handle incoming and outgoing correspondence (emails, calls, and mail). Respond to inquiries and manage scheduling for leadership.</li><li><strong>Documentation:</strong> Prepare, proofread, and organize reports, presentations, and other documents. Maintain accurate filing systems, both physical and digital.</li><li><strong>Scheduling:</strong> Manage calendars, arrange meetings, book travel, and coordinate events or team activities.</li><li><strong>Support:</strong> Provide administrative support to team members, including expense reporting, ordering office supplies, and assisting with various projects as needed.</li><li><strong>Data Management:</strong> Update and maintain databases, ensuring all information is current and accurate.</li></ul><p><br></p>
<p>Financial Services company seeks an Administrative Assistant with excellent time management skills. This Administrative Assistant will maintain and update internal records, process and maintain vendor memberships, assist with event coordination, enter journal entries into the general ledger, monitor attendance recording, perform research and development, assist with daily office needs, confirm all cash receipts/disbursements, and be point of contact for donor acknowledgement communications. The ideal Administrative Assistant should have a technical aptitude for database systems, strong attention to detail and experience working in a professional services environment.</p><p><br></p><p>How you will make an impact</p><p>· Organize, schedule, and confirm appointments/meetings</p><p>· Track and analyze accounting data</p><p>· Calendar Management</p><p>· Prepare financial statements and reports</p><p>· Draft internal/external correspondence</p><p>· Generate travel arrangements & itineraries </p><p>· Perform clerical research</p>
<p>We are looking for a motivated Administrative Assistant to join a team in Royersford, Pennsylvania. This is a Contract-to-permanent position that offers an excellent opportunity to apply your project management expertise in a dynamic and collaborative environment. The ideal candidate will have a strong background in construction and relevant software tools, along with experience leading cross-functional projects.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and manage project timelines, budgets, and deliverables to ensure successful completion.</p><p>• Coordinate with cross-functional teams to streamline project workflows and resolve challenges.</p><p>• Utilize project management methodologies, including Agile and Scrum, to drive efficiency.</p><p>• Prepare and maintain detailed project documentation, reports, and presentations.</p><p>• Conduct regular status meetings with stakeholders and provide clear updates on progress.</p><p>• Ensure compliance with company policies and industry standards throughout the project lifecycle.</p><p>• Analyze project risks and implement strategies to mitigate potential issues.</p><p>• Collaborate with leadership to align project goals with organizational objectives.</p><p>• Monitor resource allocation and ensure optimal utilization across projects.</p><p>• Support construction-related initiatives, leveraging prior industry experience to enhance project outcomes.</p>
<p>Robert Half is seeking a meticulous and detail-oriented Administrative Assistant to join our team in a highly professional and structured environment. The ideal candidate will thrive in a workplace that demands excellence, discretion, and a dedicated commitment to supporting senior management and team operations. This is a unique opportunity to contribute to a dynamic team within a workplace that sets the standard for professionalism and performance.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide comprehensive administrative support to executives and team members, including managing schedules, coordinating meetings, and preparing correspondence.</li><li>Handle confidential information with the utmost discretion and professionalism.</li><li>Maintain organized and accurate records, files, and documentation to support business operations.</li><li>Assist with the preparation of reports, presentations, memoranda, and other critical communication materials.</li><li>Ensure office operations run smoothly by managing supplies, coordinating maintenance needs, and liaising with vendors when required.</li><li>Serve as the first point of contact for calls and visitors, demonstrating exceptional verbal communication and interpersonal skills.</li></ul><p><br></p>
<p>Robert Half is seeking an Administrative Assistant who will play a key role in ensuring the smooth operation of the office and providing administrative support to a local and growing organization. The ideal candidate is detail-oriented, resourceful, and able to manage multiple responsibilities simultaneously while maintaining a positive and professional demeanor.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Organize and maintain office records, files, and documents (electronic and physical).</li><li>Manage incoming and outgoing communications, including emails and phone calls, while promptly addressing inquiries.</li><li>Coordinate schedules, appointments, and meetings, often across multiple time zones.</li><li>Prepare and proofread correspondence, reports, and other office documentation.</li><li>Assist with data entry, expense reporting, and maintaining accurate records.</li><li>Oversee office supplies inventory and liaise with vendors when necessary.</li><li>Support event planning, travel arrangements, and logistics as needed.</li><li>Collaborate with various teams to ensure projects stay on track and deadlines are met.</li><li>Perform other administrative duties as assigned to support the team and leadership.</li></ul><p><br></p>
<p>As an Administrative Assistant, you will provide vital administrative support to the organization, assisting with a wide range of tasks to enhance operational efficiency. Your excellent communication and organizational skills will contribute to the smooth functioning of the team and ensure professional interactions with clients, stakeholders, and colleagues.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Perform general administrative duties, including answering phones, managing emails, and scheduling appointments.</li><li>Prepare, edit, and format documents, reports, and presentations as needed.</li><li>Coordinate and schedule meetings while managing calendars for team members to avoid conflicts.</li><li>Maintain and organize both digital and physical filing systems.</li><li>Assist with office supply ordering and vendor management to ensure team needs are met.</li><li>Provide stellar customer service by handling queries efficiently and professionally.</li><li>Support special projects or events as needed.</li><li>Collaborate with other team members to troubleshoot administrative challenges and improve workflow processes.</li></ul><p><br></p>
<p>Robert Half is seeking a motivated and skilled <strong>Office Clerk</strong> to join our client’s busy and thriving organization. This is an excellent opportunity for someone who enjoys a mix of administrative tasks, thrives in a collaborative atmosphere, and is ready to support the daily operations of a dynamic office.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>General Office Support:</strong> Perform administrative duties such as filing, sorting, and distributing documents or correspondence.</li><li><strong>Data Entry & Management:</strong> Process and input accurate data into organizational systems and maintain up-to-date records.</li><li><strong>Customer Service:</strong> Assist clients, employees, or customers by answering phones, responding to emails, and addressing inquiries in a polite and professional manner.</li><li><strong>Scheduling:</strong> Help manage appointments, organize meetings, and maintain office calendars.</li><li><strong>Office Maintenance:</strong> Monitor inventory levels for supplies, restock items as needed, and ensure the workspace remains clean and functional.</li><li><strong>Collaboration:</strong> Assist with special projects and provide backup support to other team members as needed.</li></ul><p><br></p>
<p>We are looking for a detail-oriented Administrative Coordinator to manage daily office operations. This long-term contract position is ideal for someone with strong organizational skills and the ability to multitask efficiently. Based in Trenton, New Jersey, this role offers the opportunity to contribute to the smooth functioning of administrative processes.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate interdepartmental communications to ensure seamless collaboration.</p><p>• Manage schedules and appointments, including organizing meetings and events.</p><p>• Maintain and update filing systems to keep records accurate and easily accessible.</p><p>• Respond promptly to inbound calls and emails, providing excellent customer service.</p><p>• Conduct surveys and compile data to support decision-making processes.</p><p>• Scan and organize documents to maintain a digital record system.</p><p>• Create visually appealing presentations to support team projects and initiatives.</p><p>• Monitor and address administrative needs to enhance operational efficiency.</p><p>• Assist in planning and executing office-related activities.</p>
<p>Robert Half is currently working a client on their search for an Office Administrator with experience working in a public accounting firm. This candidate will oversee day-to-day administrative tasks, coordinating office activities and providing HR support. Duties for this role will consist of: sorting and distributing incoming and outgoing mail and packages, drafting and sending internal office communications, calendar management, preparing tax return packages for signature, maintaining electronic and hard copy files, coordinating office maintenance and repairs, assisting with basic bookkeeping transactions, processing payroll/timecards, conducting phone screens and maintaining the upkeep/cleanliness of the office. The ideal Office Administrator for this role should have outstanding communication and interpersonal skills, excellent organizational skills, and strong multi-tasking capabilities. </p><p><br></p><p>· Coordinate office tasks</p><p>· Greet and assist visitors</p><p>· Order office supplies</p><p>· Maintain client records</p><p>· Calendar Management</p><p>· Process incoming mail and packages</p><p>· Answer and direct incoming calls</p><p>· Draft email and written correspondence</p><p>· Assist with billing and bookkeeping activities</p>