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9 results for Product Support Specialist in Allentown, PA

Sales Support Specialist

Reading, PA
onsite
Temporary to Hire
19 - 22 USD / Hourly
🌟 Launch Your Career in Customer Service & Sales – Entry-Level Opportunities with Growth! 🌟 Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for Entry-Level Sales Support Specialist at a company that values fresh ideas, a great attitude, and your long-term success. 📍 Location: Reading, PA💼 Type: On-site📈 Room to Grow: YES! What You’ll Do:<ul><li>Assist customers with scheduling the pick of their product.</li><li>Fulfill administrative responsibilities, i.e. general agreements, refund workflows, customer follow-ups, etc.</li><li>Handle various assigned tasks established by leadership and based on business need.</li><li>Assist withCRM reporting to different department groups.</li><li>Communicate between internal and external customers, contacts, and vendors.</li><li>Act as a back-up when associates are out of office or work volumes requires cross training with other roles.</li><li>View and update cases, including Service Coordinator/post-sale cases.</li><li>Other projects/tasks as assigned.</li></ul>Why You’ll Love It Here:✅ Supportive team and hands-on training✅ Clear career path and promotions from within✅ Management Trainee track available for high-potential team members✅ Competitive pay and benefits✅ A company culture that celebrates fresh perspectives, personal growth, and your whole self
2026-07-17T00:00:00Z

Customer Support Specialist

Bethlehem, PA
onsite
Temporary to Hire
22 - 25 USD / Hourly
Robert Half is seeking a detail-oriented and customer-focused Sales Support Specialist to join a local team. In this role, you will provide administrative and operational support to the sales team, help maintain strong client relationships, and ensure the smooth execution of sales processes. The ideal candidate is highly organized, responsive, and comfortable working in a fast-paced environment. Key Responsibilities:<ul><li>Provide day-to-day support to the sales team with administrative tasks and account coordination</li><li>Prepare quotes, proposals, presentations, and sales-related documentation</li><li>Process orders, track shipments, and help resolve order or billing issues</li><li>Maintain accurate customer and sales data in CRM and internal systems</li><li>Respond to customer inquiries and route requests to the appropriate team members</li><li>Coordinate meetings, appointments, and follow-up communications for sales representatives</li><li>Assist with reporting, pipeline tracking, and sales performance metrics</li><li>Support contract management, renewals, and onboarding documentation as needed</li><li>Collaborate with internal departments including customer service, operations, and finance to ensure timely service delivery</li></ul>
2026-07-20T00:00:00Z

Customer Success Specialist

Basking Ridge, NJ
remote
Temporary / Contract
19 - 20 USD / Hourly
We are looking for highly articulate, empathetic, tech-savvy Call Center Representatives to handle high‑volume inbound calls from individuals seeking legal assistance. This is a true call center role focused on customer care and intake. You will answer a high volume of inbound calls (10-15 calls per hour – 80-100 a day) from callers seeking connection to the appropriate company. You will provide compassionate, patient, and professional support to individuals experiencing sensitive or stressful situations and follow a pre-set script/template responses for each client represented. You will gather only the required intake information and enter caller information accurately into the system and route the inquiry to the appropriate contact.
2026-07-17T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-07-16T00:00:00Z

Inside Sales/Sales Support

Denver, PA
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
Join a Growing Manufacturing TeamWe are seeking a customer-focused Inside Sales / Customer Service Representative to serve as the key liaison between customers, sales representatives, and internal departments. This role offers the opportunity to build strong customer relationships, support sales initiatives, and play a critical role in ensuring customer satisfaction and order fulfillment.If you enjoy working in a fast-paced environment, managing customer accounts, and solving problems, we'd like to hear from you.Responsibilities<ul><li>Serve as the primary point of contact for customer inquiries via phone, email, and Microsoft Teams.</li><li>Process customer purchase orders and enter orders into SAP/ERP systems.</li><li>Manage order status, shipment tracking, expedite requests, and delivery issues.</li><li>Partner with sales representatives on pricing, contract programs, and customer requests.</li><li>Maintain and strengthen customer relationships through exceptional service and communication.</li><li>Coordinate with internal teams to resolve customer concerns and implement corrective actions.</li><li>Maintain accurate customer records and documentation.</li><li>Support ongoing business and account management activities.</li></ul>
2026-07-16T00:00:00Z

Order Entry Specialist

Bethlehem, PA
onsite
Temporary / Contract
23 - 26 USD / Hourly
Robert Half is seeking a detail-oriented Order Entry Specialist to support daily order processing and help ensure a smooth customer experience. This role is responsible for accurately entering customer orders, reviewing order details, coordinating with internal teams, and helping resolve discrepancies in a timely manner. Key Responsibilities<ul><li>Enter customer orders into internal systems accurately and efficiently. </li><li>Review orders for completeness, pricing, product details, and shipping information.</li><li>Verify order data and resolve discrepancies with customers, sales teams, or internal departments. </li><li>Maintain accurate records of orders, updates, cancellations, and returns. </li><li>Coordinate with shipping, warehouse, customer service, and sales teams to support order fulfillment. </li><li>Respond to order-related inquiries and provide timely status updates. </li><li>Assist with documentation, reporting, and other administrative tasks as needed. </li></ul>
2026-07-20T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-06-23T00:00:00Z

Trading Services Specialist

Philadelphia, PA
onsite
Permanent / Full Time
75000 - 80000 USD / Yearly
Robert Half is looking for a detail-oriented Trading Services Specialist to support investment trading activity and help maintain precise execution across client portfolios at our client's site in the Greater Philadelphia area. This Trading Services Specialist position works closely with portfolio management, investment committee, operations, and compliance teams to coordinate transactions, monitor trade quality, and strengthen daily trading processes. The ideal candidate brings investment management experience, sound analytical judgment, and a disciplined approach to handling portfolio and transaction data. Responsibilities:<ul><li>Coordinate daily trading and transaction activity across client accounts to help ensure orders are processed accurately and on time.</li><li>Review executed trades and related records to identify discrepancies, reduce operational risk, and help prevent avoidable trade issues.</li><li>Monitor rebalancing activity to confirm trading is completed efficiently and aligned with portfolio objectives.</li><li>Provide trade blotter details, holdings data, and transaction information to operations and compliance teams as needed for oversight and review.</li><li>Maintain accurate portfolio and transaction records to support reporting, reconciliation, and internal controls.</li><li>Assist with analysis of investment account activity, portfolio changes, and trading outcomes to improve execution quality.</li><li>Collaborate with internal stakeholders to support a well-organized trading environment and timely resolution of account or transaction-related questions.</li></ul>
2026-07-06T00:00:00Z

L1 Help Desk Technician

Fort Washington, PA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an L1 Help Desk Technician to provide hands-on and remote technical support for employees in Fort Washington, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day desktop and user issues in a Microsoft-centered environment while delivering dependable support to both office-based and remote staff. The position focuses on first-level troubleshooting, device readiness, ticket management, and responsive customer service in a Dell-based workplace. Responsibilities: • Deliver first-line technical assistance to employees working onsite and remotely, resolving common hardware, software, and access-related issues. • Manage incoming support requests through a ticketing queue, documenting updates clearly and advancing unresolved matters when needed. • Provide user support primarily through remote tools and messaging, while also assisting with occasional phone-based requests. • Diagnose and fix routine desktop and laptop problems, including break/fix support for Windows-based systems and standard business applications. • Set up and prepare end-user devices for deployment, ensuring equipment is ready for daily use. • Perform regular checks of core office technology each morning and afternoon to help identify issues before they affect users. • Support account and access tasks within Active Directory and related Microsoft tools as part of day-to-day service desk activities. • Work closely with the local IT team to maintain reliable support coverage for a workforce split between office and remote operations.
2026-07-16T00:00:00Z