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36 results for Product Support Specialist in Allentown, PA

Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:49:00Z
Desktop Support Analyst
  • Robbinsville, NJ
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
  • 2025-11-19T20:38:50Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 20.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p><p><br></p>
  • 2025-12-11T14:18:42Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
  • 2025-12-02T19:21:07Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:28:38Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:49:00Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:33:52Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:24:00Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:54:37Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:43:36Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a dedicated Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This long-term contract position offers the opportunity to provide essential technical support to ensure smooth operations within a university environment. The ideal candidate will have a strong understanding of desktop hardware, software, and printer troubleshooting, along with experience in network support.<br><br>Responsibilities:<br>• Perform routine checks to ensure printers are online, fully functional, and stocked with paper.<br>• Troubleshoot printer issues, including network connectivity and operational errors, to minimize downtime.<br>• Deploy replacement printers and hardware as needed to maintain seamless functionality.<br>• Manage paper deliveries and shipments on a regular basis to ensure adequate supply.<br>• Utilize ticketing systems such as Zendesk and Halo to track and resolve technical support requests.<br>• Support endpoint management tools like BigFix and Jamf Pro to ensure system compliance and performance.<br>• Assist with desktop imaging and setup for both Windows and Mac OS environments.<br>• Conduct basic hardware and network troubleshooting to resolve user issues.<br>• Collaborate with the team to ensure timely support during peak usage periods.<br>• Provide proactive maintenance and updates for Ricoh printers and other hardware devices.
  • 2025-12-11T15:08:39Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:38:35Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 18.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:24:00Z
Help Desk Analyst
  • Philadelphia, PA
  • remote
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
  • 2025-12-11T15:18:38Z
Help Desk Analyst
  • Princeton, NJ
  • remote
  • Permanent
  • 55000.00 - 60000.00 USD / Yearly
  • We are looking for a motivated and skilled Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will be responsible for providing technical support to ensure smooth operations and excellent user experiences across the organization. This position is ideal for someone who enjoys problem-solving, thrives in a dynamic environment, and is committed to delivering exceptional customer service.<br><br>Responsibilities:<br>• Offer first-level technical support for issues related to hardware, software, networks, and user accounts.<br>• Diagnose and resolve problems with desktops, laptops, printers, mobile devices, and widely-used applications, such as Windows and Office 365.<br>• Manage support tickets from initiation to resolution, maintaining clear and timely communication with users.<br>• Perform user account management tasks, including setting up accounts, resetting passwords, and updating permissions.<br>• Assist both remote and on-site employees, escalating complex problems to specialized teams when necessary.<br>• Install, configure, and maintain IT equipment, including workstations and peripherals.<br>• Document troubleshooting steps, solutions, and recurring issues to enhance team efficiency.<br>• Support onboarding and offboarding processes by ensuring IT setup and account adjustments are completed.<br>• Collaborate with system and network teams to address escalated issues effectively.
  • 2025-11-24T16:08:44Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:38:35Z
Help Desk Analyst II
  • Willow Grove, PA
  • onsite
  • Permanent
  • 70000.00 - 85000.00 USD / Yearly
  • Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate detail oriented development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a detail oriented, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
  • 2025-12-09T14:23:46Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2025-12-11T14:54:37Z
Desktop Support Analyst
  • West Chester, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
  • 2025-11-20T18:48:55Z
Customer Support Associate
  • Reading, PA
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 22.00 USD / Hourly
  • <p><strong>&#127775; Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! &#127775;</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>&#128205; Location:</strong> Reading, PA</p><p><strong>&#128188; Type:</strong> On-site or Hybrid options available</p><p><strong>&#128200; Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
  • 2025-11-07T14:04:27Z
Network Operations Specialist
  • Philadelphia, PA
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • We are looking for a Network Operations Specialist to join our dynamic team in Philadelphia, Pennsylvania. This role is essential to ensuring seamless network connectivity and maintaining high-performance infrastructure across various sites. The ideal candidate will bring expertise in network management, troubleshooting, and vendor coordination, contributing to the stability and growth of mission-critical systems.<br><br>Responsibilities:<br>• Plan and execute network expansion projects, site relocations, and technology upgrades to enhance infrastructure capabilities.<br>• Manage the provisioning of private and public circuits, collaborating with telecom carriers and engineering teams to ensure timely delivery and diversity.<br>• Perform circuit acceptance testing with engineering teams and validate network performance using enterprise monitoring tools.<br>• Act as the first responder to service issues, investigating and escalating problems to carriers or internal teams as needed.<br>• Monitor and resolve carrier trouble tickets, ensuring minimal downtime and adherence to service-level agreements.<br>• Maintain detailed circuit inventory records, including bandwidth, SLAs, and circuit identifiers, for accurate tracking.<br>• Communicate regularly with technical peers and management regarding network performance, procurement updates, and issue resolutions.<br>• Provide after-hours support and participate in on-call rotations to address urgent network needs.<br>• Collaborate with infrastructure teams to support daily operations and ongoing projects.
  • 2025-11-18T18:58:46Z
Desktop Engineer
  • Warren, NJ
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
  • 2025-11-19T20:14:37Z
Desktop Support Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
  • 2025-11-19T20:58:58Z
Senior Procurement Specialist
  • Somerville, NJ
  • onsite
  • Permanent
  • 80000.00 - 90000.00 USD / Yearly
  • <p>80,000 - 90,000</p><p><br></p><p>Our client in the Somerville area is seeking to fill the role of Senior Procurement Specialist. This position involves key responsibilities in overseeing procurement processes, vendor management, and cost optimization strategies, as well as driving operational efficiency. The selected candidate will collaborate across teams to align purchasing activities with organizational priorities and ensure timely execution of procurement workflows. 3–5 years of procurement experience with significant exposure to advanced supply chain systems. Bachelor’s degree in business, supply chain, or a related field is preferred.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Develop and manage supplier relationships to identify opportunities for improved value and cost savings.</li><li>Monitor and execute purchase orders through advanced software tools to ensure accurate and timely fulfillment.</li><li>Communicate and resolve vendor-related issues, including order discrepancies and changes to inventory plans.</li><li>Liaise with internal stakeholders to understand inventory and demand trends, driving informed purchasing decisions.</li><li>Prepare performance metrics and reports to evaluate procurement outcomes and supplier reliability.</li><li>Implement and refine policies and processes that support best practices in sourcing and procurement.</li><li>Conduct market research to identify trends impacting product cost and availability.</li></ul><p><br></p><p>Benefits: </p><ul><li>Medical, Dental, Vision Benefits </li><li>401k with a match </li><li>Paid Time Off  </li></ul>
  • 2025-12-01T15:18:34Z
Litigation Paralegal
  • Philadelphia, PA
  • onsite
  • Permanent
  • 85000.00 - 115000.00 USD / Yearly
  • <p>A nationally recognized plaintiff litigation practice is seeking an experienced Litigation Paralegal to support a trial attorney known for complex medical malpractice, products liability, civil rights, and catastrophic injury matters. This practice is known for exceptional trial preparation, meticulous attention to detail, strong legal writing, and securing multimillion-dollar results in high-stakes cases.</p><p><br></p><p>The firm is currently operating on a hybrid schedule. This role is ideal for a proactive, resourceful paralegal who thrives in a fast-paced environment and can manage sophisticated litigation from intake through trial.</p><p><br></p><p>Interested candidates with direct plaintiff Litigation Paralegal experience should reach out to Kevin Ross with Robert Half in Philadelphia for immediate consideration. </p><p><br></p>
  • 2025-11-21T08:04:16Z
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