<p>We are looking for an experienced IT Manager to oversee multiple technology platforms. This role will guide the delivery, maintenance, and enhancement of business-critical applications. The position combines team leadership, stakeholder partnership, and technical oversight to ensure systems remain dependable, secure, and aligned with organizational priorities.</p><p><br></p><p>Responsibilities:</p><p>• Lead developers, analysts, and external technology partners in delivering stable and effective application support across workforce and operational systems.</p><p>• Direct the planning and execution of enhancements, issue resolution, and projects involving SaaS solutions and internally built business applications.</p><p>• Oversee vendor relationships by coordinating performance, service expectations, and project outcomes with third-party providers.</p><p>• Establish and maintain application standards that promote reliability, scalability, security, and long-term business value.</p><p>• Manage the day-to-day support model for assigned platforms, ensuring timely response to incidents, service requests, and recurring operational needs.</p><p>• Provide leadership across multiple initiatives by balancing resource planning, delivery timelines, and cross-functional communication.</p><p>• Monitor application performance and recommend improvements that strengthen system effectiveness and user experience.</p>