12 Results for It Systems Analyst Jobs in Allentown, PA

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Senior Business Systems Analyst

Fort Washington, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Senior Business Systems Analyst to support business and technology initiatives in Fort Washington, Pennsylvania. This Long-term Contract position will focus on translating operational needs into effective system solutions while partnering closely with stakeholders across the organization. The ideal candidate brings strong business systems expertise, analytical thinking, and the ability to work within technical environments that include Ruby on Rails applications. Responsibilities: • Partner with business teams and technical stakeholders to gather, clarify, and document system needs and process expectations. • Analyze existing workflows and identify opportunities to improve efficiency, functionality, and overall system performance. • Translate business objectives into detailed functional specifications, user stories, and supporting documentation for development teams. • Work alongside engineering teams supporting Ruby on Rails-based applications to ensure requirements are accurately understood and delivered. • Facilitate discussions, workshops, and reviews to align project scope, priorities, and solution design with business goals. • Support testing efforts by defining acceptance criteria, validating outcomes, and confirming that implemented solutions meet business requirements. • Track issues, risks, and dependencies throughout the project lifecycle and communicate updates to relevant stakeholders. • Assist with system enhancements and process changes, including business-impact assessments and implementation support when needed.
2026-10-01T00:00:00Z

Help Desk Analyst

Philadelphia, PA
remote
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption. Responsibilities: • Provide first-level technical support for hardware, software, and Windows-related issues reported by end users. • Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly. • Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed. • Support user administration tasks within Active Directory, including account updates and access-related assistance. • Assist team members with Windows 10 functionality, system settings, and common workstation problems. • Communicate with users throughout the support process to set expectations and confirm issue resolution. • Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
2026-10-01T00:00:00Z

Technical Project Analyst

Philadelphia, PA
onsite
Temporary / Contract
28 - 32 USD / Hourly
Technical Project Analyst Hybrid in Philadelphia, PA (4x/week) Contract through 12/31/26 with extensions likely We are seeking a Technical Project Analyst to support a fast-paced technology program focused on product releases, trial management, and cross-functional coordination. This is an excellent opportunity for an early-career detail oriented with experience in technical environments who enjoys driving projects forward, managing operational processes, and collaborating with both business and technical stakeholders. The role supports product trial initiatives, release operations activities, and ongoing coordination across engineering and business teams. Responsibilities: Manage and track incoming work requests and project tickets through Jira Coordinate follow-ups with stakeholders to ensure timely ticket progression and resolution Attend engineering meetings, office hours sessions, and project discussions; document outcomes and update tickets accordingly Support trial management activities for new product and platform initiatives Maintain project plans, status tracking, and program documentation within Smartsheet Facilitate weekly standups and project status meetings Assist with business process documentation and operational reporting Partner with business and technical teams to gather requirements, communicate updates, and support project execution Help translate business needs into functional requirements and track changes throughout project lifecycles Support release operations activities and coordination across multiple stakeholders
2026-09-14T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE help desk opportunity - Saturday and Sunday 7am EST to 4pm EST, Monday through Wednesday 4pm EST to 1 am EST) Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-06T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
remote
Temporary / Contract
18 - 19 USD / Hourly
We are looking for a Help Desk Analyst to support daily technology needs for our client based in Philadelphia, Pennsylvania. This Long-term Contract position focuses on delivering dependable end-user assistance, resolving hardware and software issues, and maintaining a productive desktop computing experience. The ideal candidate is comfortable troubleshooting Microsoft Windows systems, managing support requests, and providing timely, customer-focused technical service. This role is a REMOTE NIGHT SHIFT opportunity - must be available to work THURSDAY THROUGH MONDAY, 4PM EST TO 1 AM EST (able to live in any time zone). Responsibilities:• Provide front-line technical assistance for desktop, laptop, and peripheral issues affecting end users in Philadelphia, Pennsylvania.• Diagnose and resolve common Microsoft Windows 10 and general Windows operating problems with a focus on minimizing downtime.• Handle incoming service desk requests, document issues accurately, and update ticket status through resolution.• Support user account access and directory-related tasks, including routine administration within Active Directory.• Investigate basic hardware, software, and connectivity concerns and escalate more complex incidents when necessary.• Install, configure, and maintain end-user devices and standard workplace applications to ensure consistent performance.• Deliver clear technical guidance to employees and promote a positive support experience during issue resolution.
2026-10-06T00:00:00Z

Help Desk/Desktop Support Analyst

Somerville, NJ
onsite
Temporary to Hire
22.1635 - 25.663 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Somerville, New Jersey. This Contract to permanent position offers an excellent opportunity for individuals passionate about delivering reliable technical support and ensuring smooth operations for end-users. If you have a strong background in IT support and are eager to contribute to a dynamic environment, we encourage you to apply. Responsibilities: • Provide technical assistance to users for Microsoft 365 applications, including Teams and Outlook. • Resolve printer-related issues, such as troubleshooting and setting up printers for users. • Manage and respond to service desk tickets promptly, ensuring timely resolution of technical problems. • Support Active Directory administration tasks, including user account management. • Diagnose and troubleshoot issues related to Windows 10 operating systems and associated hardware. • Collaborate with team members to address complex technical challenges and escalate issues when necessary. • Deliver clear and effective communication to users during support interactions. • Maintain accurate documentation of resolved issues and ongoing technical processes. • Ensure adherence to company protocols and best practices in IT support. • Participate in continuous improvement initiatives to enhance overall service quality.
2026-09-25T00:00:00Z

IT Application Support Specialist

Lyon Station, PA
onsite
Temporary to Hire
23 - 27 USD / Hourly
We are looking for an IT Application Support Specialist to provide dependable support for business applications and day-to-day technology needs in Pennsylvania. This contract position offers the potential for a permanent role and is ideal for someone who enjoys resolving technical issues, assisting users, and helping maintain stable system performance across a fast-paced environment. The person in this role will work closely with employees, technical teams, and business partners to address support requests, improve application usage, and contribute to ongoing operational success. Responsibilities: • Manage incoming support requests through the ticketing platform and prioritize issues based on business impact and urgency. • Investigate and resolve application and system problems ranging from routine questions to more complex user-reported incidents. • Carry out recurring processing activities for supported applications to help ensure smooth and accurate operations. • Administer user access, permissions, and report availability while maintaining appropriate security controls. • Maintain detailed ticket records, update user information, and document actions taken through final resolution and closure. • Communicate regularly with end users to provide status updates, answer questions, and confirm successful issue resolution. • Identify opportunities to strengthen service delivery and suggest practical updates to workflows or support procedures. • Partner with analysts, developers, and other IT teams on system integration efforts and additional technology-related initiatives as needed.
2026-09-15T00:00:00Z

Business Analyst

Fort Washington, PA
onsite
Temporary / Contract
44 - 49 USD / Hourly
We are looking for a detail-oriented analyst to support quality oversight and speech analytics initiatives for a compliance-focused environment in Fort Washington, Pennsylvania. This Long-term Contract position will partner with business teams to turn call data into actionable insights, strengthen audit readiness, and improve monitoring programs. The role is well suited for someone who combines analytical thinking, strong communication skills, and hands-on experience with reporting tools and post-call review platforms. Responsibilities: • Design and refine speech and keyword searches that help uncover trends, exceptions, and potential compliance concerns within recorded interactions. • Partner with cross-functional stakeholders to evaluate business processes, review audit selections, and recommend practical improvements based on findings. • Lead conversations with managers and operational teams to clarify updates, reinforce expectations, and support adoption of revised procedures. • Produce monitoring results and analytic insights that contribute to training materials and enterprise-wide education efforts. • Maintain organized records and classification structures to support data accuracy, traceability, and dependable system performance. • Prepare recurring and ad hoc reports, assist with workflow reviews, and document observations from quality and compliance audits. • Investigate recurring issues by performing root cause analysis and identifying drivers behind underperforming categories or trends. • Support internal departments with monthly audit activities, audit response coordination, and follow-up actions tied to findings. • Collaborate with analysts on reporting enhancements, dashboard development, and data visualization improvements using tools such as Tableau. • Provide day-to-day guidance to less experienced team members and serve as a knowledgeable resource for analytics and quality-related questions.
2026-10-01T00:00:00Z

Business Analyst

Wayne, PA
onsite
Temporary to Hire
47.5 - 55 USD / Hourly
We are looking for a Business Analyst to join a contract opportunity with a path to a permanent role supporting supply chain and finance initiatives in Wayne, Pennsylvania. This position offers broad exposure to operational workflows, client connectivity efforts, enterprise applications, and innovative AI-driven business solutions. The ideal candidate will partner with stakeholders across business and technical teams to clarify needs, improve processes, and help drive successful project outcomes. Responsibilities: • Partner with senior analysts and cross-functional teams to support initiatives related to client setup, application rollouts, systems integration, and workflow enhancement. • Elicit, organize, and document business and functional needs so stakeholders and technical teams share a clear understanding of project goals. • Act as a central point of coordination among internal users, operations staff, external clients, vendors, and technology teams to keep work aligned and moving forward. • Convert operational challenges and business objectives into practical, well-defined requirements that guide solution planning and execution. • Facilitate user acceptance testing activities by preparing test scenarios, tracking outcomes, and investigating issues when results do not match expectations. • Oversee several assignments at once while maintaining strong attention to detail, accurate documentation, and consistent follow-through. • Analyze both day-to-day process details and larger business objectives, asking thoughtful questions to uncover gaps, risks, or incorrect assumptions. • Contribute to projects involving supply chain operations, finance-related processes, and emerging AI applications where business value can be improved.
2026-10-01T00:00:00Z

Application Development Analyst IV (Contractor)

Philadelphia, PA
remote
Temporary / Contract
47 - 52 USD / Hourly
SQL - Application Development Analyst IV (Contract)Contract - Potential for Extension or ConversionLocation: Philadelphia, PA (Remote EST)Pay: Available on W2OverviewWe are seeking a SQL Application Analyst to support and enhance a large-scale real-time reporting platform used by thousands of business users. This role blends data engineering, application support, and stakeholder engagement, making it ideal for someone who enjoys solving complex data challenges while serving as a technical owner for a critical business application.The successful candidate will have strong SQL expertise, experience troubleshooting production systems, and the ability to work across technical and business teams to ensure data integrity, platform reliability, and continuous improvement.Key Responsibilities<ul><li>Serve as the primary technical owner for a business-critical real-time reporting application.</li><li>Investigate and resolve production issues, support requests, and data-related incidents.</li><li>Perform data validation, analysis, and troubleshooting across multiple systems and environments.</li><li>Trace data flows from source systems through reporting platforms and downstream applications.</li><li>Collaborate with business stakeholders to understand reporting requirements and implement requested enhancements.</li><li>Review and manage application access requests and access audits.</li><li>Support onboarding and integration of new data sources into the reporting environment.</li><li>Coordinate and communicate application changes, issue resolution, and project updates to internal stakeholders.</li><li>Partner with technical teams and external support vendors to maintain platform stability and performance.</li><li>Identify opportunities for process improvements and enhancements to data quality and reporting capabilities.</li></ul>
2026-09-25T00:00:00Z

Solutions Architect

Philadelphia, PA
onsite
Temporary / Contract
47 - 51 USD / Hourly
We are looking for an experienced Solutions Architect to support enterprise-level telecom strategy and solution design in Philadelphia, Pennsylvania. This is a long-term contract position focused on shaping scalable, secure, and integrated architecture across complex network, platform, and software environments. The role partners with technical teams to evaluate current-state capabilities, define architecture direction, and guide implementation decisions that align with business priorities. Responsibilities:• Lead enterprise architecture planning and recommend technical priorities that support long-term business and infrastructure goals.• Define and promote architecture standards, design principles, and technical guidelines for integrated technology solutions across networks, platforms, and applications.• Assess existing applications to identify modernization opportunities, operational risks, cost considerations, and performance improvements.• Provide documented recommendations on infrastructure options that can be used as applications are modernized, re-architected with specific focus on determining how applications can migrate to Kubernetes and other cloud based infrsstructure. • Create architecture frameworks, reference models, and documentation to support the rollout of revised technical standards and cross-system integration efforts.• Contribute to the development and oversight of architecture governance practices to ensure solution consistency, compliance, and design quality.• Provide senior-level technical direction to project teams during planning, design, implementation, and optimization activities.• Evaluate solution options by balancing security, scalability, interoperability, and business impact across enterprise environments.• Monitor emerging telecom and infrastructure technologies to recommend innovations that strengthen the organization’s architecture strategy.
2026-09-30T00:00:00Z

Sr International Tax Analyst

Wayne, PA
onsite
Permanent / Full Time
115000 - 130000 USD / Yearly
We have partnered with a global provider on their search for a tech savvy, Sr. International Tax Analyst with the proven ability to operate independently and take ownership of responsibilities with minimal insight. The Sr. International Tax Analyst will be responsible for preparing quarterly and annual tax provisions, creating and implementing strategic tax planning, preparing and filing accurate and timely tax returns, assisting with merger and acquisition projects, identifying opportunities for tax savings, staying abreast of legislative and regulatory tax laws, reviewing tax projections, preparing tax-related financial disclosures, and conducting research on complex tax issues and providing guidance to management on tax implications. To be successful in this role, the Sr. International Tax Analyst must have in-depth knowledge of international tax laws and regulations, strong analytical and problem solving skills, and the ability to manage multiple priorities and meet deadlines. What you get to do everyday· Prepare and review tax calculations· Identify and mitigate tax risks· Review tax returns and quarterly/yearly projections· Develop tax strategies· Assist with international tax and transfer pricing· Implement best practices and improvements· Coordinate tax audits· Manage and mentor members of tax team· Complete IRS Forms and reporting schedules· Oversee special tax related projects
2026-10-14T00:00:00Z

12 results for It Systems Analyst in Allentown, PA