<p>Our client is seeking a detail-oriented<strong> </strong>Sales Analyst to support business growth through data analysis, reporting, and actionable sales insights. The ideal candidate will have strong analytical skills, experience working with large datasets, and the ability to translate sales data into meaningful recommendations for leadership.</p><p><br></p><ul><li>Analyze sales performance, trends, forecasts, and pipeline data</li><li>Develop and maintain dashboards, reports, and visualizations for sales leadership</li><li>Identify opportunities to improve sales effectiveness, territory performance, and revenue growth</li><li>Partner with sales, finance, and operations teams to support strategic decision-making</li><li>Clean, validate, and manage data from multiple sources to ensure reporting accuracy</li><li>Prepare recurring and ad hoc reports on KPIs, customer activity, and sales results</li><li>Provide insights and recommendations based on data and business analytics</li></ul>
<p>We are looking for a detail-oriented Logistics Analyst to support daily logistics operations in Pennsylvania. This is a long-term contract position that offers on-site work and focuses on resolving order backlogs while maintaining accurate shipping and inventory records. The ideal candidate brings hands-on experience in logistics support, strong organizational skills, and confidence working across administrative and customer-related documentation.</p><p><br></p><p>Responsibilities:</p><p>• Review and resolve outstanding customer orders and stock transfer activity to improve order accuracy and workflow efficiency.</p><p>• Provide day-to-day logistics support by responding to customer-related requests and helping move open items to completion.</p><p>• Prepare, revise, and distribute shipping documentation, including bills of lading, invoices, and certificates tied to outbound transactions.</p><p>• Maintain organized digital records within cloud-based filing systems to support documentation control and team accessibility.</p><p>• Assist with inventory and parts data cleanup by identifying discrepancies and updating records as needed.</p><p>• Partner with internal teams to ensure logistics information is accurate, timely, and aligned with operational requirements.</p><p>• Perform administrative support tasks that contribute to smooth warehouse and distribution operations.</p><p>• Help address work backlog priorities by managing multiple logistics and documentation tasks in a fast-paced environment.</p><p><br></p><p><strong>MUST HAVE SAP experience to be considered </strong></p>
<p>A growing company in the Randolph area is seeking a Logistics Analyst to join its team. This Logistics Analyst is an ideal role for anyone looking to do logistics, supply chain, or order management who enjoys coordinating across departments and ensuring customer orders move efficiently from purchase through fulfillment and invoicing. This Logistics Analyst will work closely with customers, internal teams, warehouses, and third-party logistics providers to resolve issues, coordinate shipments, monitor inventory, and maintain accurate order information. This Logistics Analyst will also analyze operational data and help identify opportunities to improve processes and efficiency. Other responsibilities of this Logistics Analyst will include but not be limited to:</p><p><br></p><p><strong>Logistics Analyst Key Responsibilities:</strong></p><ul><li>Coordinate domestic and import orders from entry through fulfillment.</li><li>Work with customers, internal departments, warehouses, and 3PL partners to ensure timely and accurate shipments.</li><li>Review orders for accuracy and resolve discrepancies between customer requirements and internal systems.</li><li>Maintain customer, pricing, and product information within ERP systems.</li><li>Monitor inventory levels and address potential shortages or fulfillment issues.</li><li>Coordinate with 3PL partners regarding routing, shipping changes, shortages, and other order issues.</li><li>Monitor customer shipping requirements and communicate updates to appropriate internal teams.</li><li>Track and report operational and customer service KPIs.</li><li>Perform manual order entry when required.</li><li>Analyze logistics and operational data to identify trends and process improvement opportunities.</li><li>Support and lead cross-functional projects as needed.</li></ul><p>This Logistics Analyst role is paying between $65,000 and $80,000 annually depending on experience. If interested in this Logistics Analyst position, apply today! </p>
<p>Our growing client is looking to staff an Inventory Coordinator who can thrive in a fast-paced environment. This Inventory Coordinator will secure accurate inventory levels and implement procedures for ensuring that adequate inventory levels are present, assist with inventory management, review general ledger activities, create controls, policies and procedures to effectively maintain the company’s profitability, and monitor inventory aging as needed. The ideal Inventory Coordinator should have expertise gathering and providing documentation, strong customer service skills, previous experience providing warehouse support and assistance with billing compliance.</p><p> </p><p>Primary Duties</p><p>· Ensures that inventory counts are completed regularly and in a timely manner</p><p>· Provide management with inflow and outflow reports</p><p>· Identify and optimize common inventory items</p><p>· Prepare inventory reports</p><p>· Assist with invoicing and billing</p><p>· Audit the facility’s entire inventory on a regular basis</p><p>· Provide recommendations to management, as well as to sales leaders</p><p>· Reconcile credit memos to AP</p><p>· Initiate policy changes regarding inventory in the company</p><p>· Coordinate scheduling for crew members</p><p>· Maintain adequate storage for warehouse and on-site inventory</p><p>· Track inbound/outbound freight cost</p>
<p>Our client is looking for a detail-oriented Inventory Coordinator to join their team in Reading, Pennsylvania. This contract-to-permanent role supports inventory accuracy, warehouse flow, and material availability by coordinating stock movements, reviewing inventory activity, and working closely with cross-functional partners. The ideal candidate brings hands-on experience in inventory control, strong spreadsheet skills, and the ability to interpret data to help maintain efficient operations.</p><p><br></p><p>Responsibilities:</p><p>• Monitor inventory activity and maintain accurate stock records across warehouse and distribution operations.</p><p>• Perform cycle counts, investigate discrepancies, and complete reconciliations to improve inventory accuracy.</p><p>• Review stock levels and usage trends to help prevent shortages, excess inventory, and fulfillment delays.</p><p>• Coordinate shipping, receiving, and internal material transfers to support timely product movement.</p><p>• Analyze inventory reports and forecasting data to assist with planning and replenishment decisions.</p><p>• Use inventory management systems and spreadsheets to track transactions, prepare reports, and support daily operations.</p><p>• Partner with operations, logistics, sales, purchasing, and material management teams to resolve inventory issues and align priorities.</p><p>• Follow safety procedures and compliance standards related to hazardous materials handling and regulated documentation.</p>
We are looking for a Financial Analyst to support business decision-making through insightful reporting, forecasting, and financial evaluation in Philadelphia, Pennsylvania. This position will focus on interpreting performance trends, building reliable models, and delivering timely analysis that helps leaders understand results and plan effectively. The ideal candidate brings strong analytical judgment, attention to detail, and the ability to translate complex financial information into clear recommendations.<br><br>Responsibilities:<br>• Develop financial models and analytical tools to assess performance, support planning activities, and guide strategic decisions.<br>• Prepare recurring and ad hoc analyses that explain business results, highlight key trends, and identify areas requiring further review.<br>• Compare actual results against budgets and forecasts, investigate variances, and summarize findings for management stakeholders.<br>• Create reports and dashboards that present financial data in a clear, organized, and decision-ready format.<br>• Partner with cross-functional teams to gather inputs, validate assumptions, and improve the accuracy of financial projections.<br>• Evaluate financial outcomes and operational drivers to provide recommendations that strengthen budgeting and forecasting processes.<br>• Support special projects by conducting targeted analysis and presenting actionable insights to leadership.<br>• Maintain accuracy and consistency across financial data, reports, and modeling assumptions, including work performed in Elite 3E where applicable.
We are looking for an experienced Financial Analyst to support a long-term contract opportunity in New Jersey. This role is suited for someone who can interpret financial data, evaluate pricing, and turn complex information into clear business insights. The ideal candidate brings strong analytical judgment, advanced Excel capability, and a hands-on approach to modeling, reporting, and decision support.<br><br>Responsibilities:<br>• Analyze financial results, trends, and key performance indicators to identify risks, opportunities, and drivers of business performance.<br>• Build and maintain financial models that support planning, forecasting, pricing evaluations, and operational decision-making.<br>• Perform variance reviews by comparing actual results to budget, forecast, and prior periods, then explain significant differences.<br>• Use advanced Excel tools and data analysis techniques to organize information, uncover patterns, and improve reporting accuracy.<br>• Conduct ad hoc analysis for leadership by translating raw data into meaningful recommendations and actionable conclusions.<br>• Partner with internal stakeholders to gather financial inputs, validate assumptions, and support informed business decisions.<br>• Prepare clear summaries, dashboards, and reports that communicate findings to both finance and non-finance audiences.
Our client is seeking an experienced Senior Data Operations Analyst to play a key role in transforming enterprise data into actionable business intelligence. This individual will help drive informed decision-making across underwriting, pricing, claims operations, fraud prevention, and customer experience initiatives while ensuring the organization's reporting environment remains accurate, reliable, and scalable. <br><br><br><br>The successful candidate will serve as a critical liaison between business stakeholders and technical teams, overseeing data validation, reporting accuracy, and data governance efforts across the organization. This role will be responsible for maintaining trusted data assets, identifying and resolving data quality issues, and supporting ongoing modernization initiatives through advanced analytics and reporting solutions. <br><br><br><br>Key Responsibilities<br><br>Maintain and validate centralized data repositories, ensuring data integrity, consistency, and timely availability. <br>Reconcile and verify data across source systems, data warehouses, semantic models, and reporting platforms.<br>Investigate data discrepancies and partner with Data Engineering and QA teams to implement sustainable solutions. <br>Design, develop, and support operational dashboards and reporting solutions using Power BI. <br>Assist with migration of legacy reporting processes to modern business intelligence platforms. <br>Manage datasets, semantic models, report distributions, and reporting governance processes. <br>Collaborate with business leaders to define reporting requirements and establish data standards. <br>Monitor reporting environments and batch processing activities, including month-end, quarter-end, and year-end operations. <br>Drive continuous improvement initiatives focused on operational efficiency, data quality, and reporting effectiveness.<br><br><br>Qualifications<br><br>Experience within the Property & Casualty insurance industry is required<br>Bachelor's degree in Data Science, Statistics, Actuarial Science, or a related discipline preferred. <br>8+ years of data analytics, data operations, or business intelligence <br>Strong technical skills in SQL, Python, Excel, ETL processes, data warehousing, and Power BI. <br>Experience with Microsoft Fabric and Medallion Architecture methodologies.<br>Working knowledge of insurance operations, rating structures, actuarial concepts, risk modeling, and regulatory requirements.<br>Ability to partner effectively with technical teams, business stakeholders, and cross-functional leadership groups. <br>Experience with Origami and/or DXC Assure Claims is a plus.
We are looking for a Business Analyst to join a long-term contract opportunity in Fort Washington, Pennsylvania. In this role, you will connect business stakeholders and technical teams, turning operational needs into practical system and process solutions. The position calls for strong analytical thinking, clear documentation, and effective collaboration across project teams working within an agile environment.<br><br>Responsibilities:<br>• Partner with business and IT teams to evaluate needs, clarify priorities, and recommend system or process improvements that support organizational goals.<br>• Gather, analyze, and document current-state workflows and future-state solutions, including meeting notes, decisions, dependencies, and project risks.<br>• Lead requirements sessions with stakeholders to define end-to-end business needs and identify opportunities for process redesign or new technology capabilities.<br>• Produce detailed functional, reporting, security, and business requirements and work closely with developers to support solution design and delivery.<br>• Contribute to agile project activities by helping prepare sprint plans, writing user stories, defining acceptance criteria, and supporting status reporting.<br>• Assist with software enhancements and implementation efforts by developing analysis that supports business cases, solution options, and project decisions.<br>• Coordinate assigned project tasks to keep deliverables on schedule, and provide support for smaller initiatives or workstreams when needed.<br>• Support testing activities by partnering with quality assurance teams, performing unit or business-side validation, and confirming that delivered features meet business expectations.<br>• Serve as the primary liaison across project managers, technical teams, QA, and business units to promote alignment and resolve application or system issues efficiently.
We are looking for a Business Analyst to support and enhance HR technology solutions for an organization based in Merion Station, Pennsylvania. In this role, you will help improve system performance, reporting, and data reliability while working closely with HR teams, business partners, and external vendors. This position is ideal for someone who combines strong analytical skills with hands-on experience in HR systems administration and process improvement.<br><br>Responsibilities:<br>• Oversee daily administration of HR technology platforms, including configuration updates, user security, access permissions, routine maintenance, and issue resolution.<br>• Support HR service delivery tools by managing case workflows, queue structures, reporting needs, and knowledge resources that improve service efficiency.<br>• Coordinate system-related projects such as new implementations, platform enhancements, integrations, and version upgrades in collaboration with internal stakeholders and third-party partners.<br>• Build and maintain reports, dashboards, metrics, and data extracts that provide meaningful insight for operational planning and business decisions.<br>• Perform audits and validation activities to strengthen data accuracy, identify inconsistencies, and drive ongoing process improvements.<br>• Prepare and update documentation covering system settings, business procedures, workflow logic, and user-facing instructions.<br>• Provide training, troubleshooting assistance, and day-to-day guidance to HR team members and other business users to encourage effective system adoption.<br>• Gather business requirements, assess operational challenges, and recommend scalable HR technology solutions aligned with organizational needs.<br>• Monitor connections between HR platforms and related systems such as payroll, benefits, recruiting, learning, and workforce management applications.<br>• Serve as a key resource for HR technology by offering functional expertise and helping ensure compliance with privacy, security, and company policy standards.
We are looking for a detail-oriented Business Analyst to support contract operations in Philadelphia, Pennsylvania. This Long-term Contract position focuses on translating business needs into reliable system processes, maintaining high standards for testing and documentation, and helping users work effectively within the platform. The role will partner across operations, legal support, and IT to promote accurate data, controlled change management, and dependable reporting.<br><br>Responsibilities:<br>• Lead recurring agreement and data transfer activities from legacy tools into the current platform, validating completeness and resolving discrepancies.<br>• Produce and maintain operational reports that align with stakeholder needs and provide actionable insight into contract performance and workflow trends.<br>• Plan and execute system validation efforts for updates, enhancements, and releases, recording outcomes and following through on issue resolution.<br>• Manage key configuration record content for contract templates, ensuring required attributes, document details, and conditional logic remain accurate and up to date.<br>• Work closely with operational legal support partners to preserve consistency, version control, and governance standards across maintained records.<br>• Coordinate Class I change requests from initial documentation through approval and implementation, confirming updates are reflected correctly in system settings and records.<br>• Assist with preparation of test plans for larger release efforts, helping define scenarios and expected outcomes for major changes.<br>• Monitor the user support channel, respond to reported issues, and escalate technical matters to the appropriate support teams when needed.<br>• Support database administration activities and partner with IT on user access, provisioning, deprovisioning, and role-based permissions within the platform.<br>• Create user guidance and deliver training sessions for new and existing team members as system functionality evolves.
<p>This Financial Systems Analyst role offers promotional/growth opportunities, strong work/life balance, and opportunity to work within a stable company! The Financial Systems Analyst will support and enhance financial systems/process/reporting. This role will serve as a key liaison between the finance and technology teams, helping to ensure financial systems operate efficiently, accurately, and in compliance with company policies and applicable accounting standards. Responsibilities for this role will include: developing finance technology transformation initiatives, overseeing system upgrades, managing workflows, proving documentation to internal stakeholders, designing/implementing/testing internal controls, analyzing financial systems data, and assisting with troubleshooting system-related issues. The ideal Financial Systems Analyst for this role must have strong accounting/technical skills and a solid understanding of financial processes, financial software, and GAAP.</p><p><br></p><p>Major Responsibilities</p><p>· Support the administration, maintenance, and optimization of financial systems and related processes</p><p>· Partner with Accounting, Finance, IT, and other stakeholders to identify system and process improvements</p><p>· Analyze financial system data, workflows, and integrations to ensure accuracy and efficiency</p><p>· Support system implementations, upgrades, testing, and enhancements</p><p>· Assist with requirements gathering, user acceptance testing, issue resolution, and documentation</p><p>· Troubleshoot system-related issues and coordinate with internal and external resources as needed</p><p>· Develop and maintain system documentation, process flows, and user procedures</p><p>· Support financial reporting and data integrity across systems</p><p>· Help ensure financial systems and processes comply with U.S. GAAP, SOX controls, and internal policies</p><p>· Assist with internal and external audit requests related to financial systems and controls</p><p>· Identify opportunities to automate processes and improve the efficiency and accuracy of financial operations</p>
<p><strong>AML Analyst (Level 1 Review) </strong></p><p><br></p><p>We are seeking detail-oriented AML Analysts to conduct Level 1 alert reviews and support financial crimes compliance efforts. </p><p>The ideal candidate will have experience in AML, Risk, Compliance, or financial crime investigations and possess strong analytical and decision making skills. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><p>• Review and investigate alerts for potential suspicious activity. </p><p>• Determine whether activity should be escalated for further review. </p><p>• Assist in identifying cases that may require Suspicious Activity Report (SAR) filings. </p><p>• Analyze data and document findings in a clear, concise manner. </p><p>• Perform research and investigations while adhering to AML/BSA regulations and policies. </p>
We are looking for an Industrial FP&A Analyst to support financial planning and operational performance for manufacturing activities in Easton, Pennsylvania. This role partners closely with plant leadership and cross-functional teams to turn production and cost data into practical insights that improve efficiency, margin, and decision-making. The ideal candidate brings strong experience in manufacturing finance, communicates effectively with both operations and finance stakeholders, and is comfortable working in a fast-paced production environment.<br><br>Responsibilities:<br>• Partner with plant leaders, supervisors, and operational support teams to evaluate manufacturing performance and highlight opportunities to improve financial results.<br>• Deliver weekly and monthly analysis of production-related spending, including materials, labor, utilities, and other plant cost drivers, with clear explanations of key variances and trends.<br>• Monitor yield and equipment efficiency across multiple production lines, comparing results over time and translating performance gaps into measurable financial impact.<br>• Prepare recurring reviews for plant management that summarize operational and financial performance, major drivers, and recommended follow-up actions.<br>• Lead the monthly close process for plant cost centers across both manufacturing sites, ensuring expenses are recorded accurately and aligned to the appropriate categories.<br>• Review actual spending against budget by cost center and expense type, investigate unusual movements, and resolve allocation or posting issues as needed.<br>• Track cost-per-ton metrics by product grouping and assess changes that affect profitability and plant efficiency.<br>• Build and maintain reporting tools, dashboards, and presentations that connect operational metrics with financial outcomes for leadership decision-making.
<p>We are looking for an AML Analyst to support anti-money laundering review activities for a Long-term Contract position based in Bridgewater, New Jersey. In this role, you will examine high-value customer transactions, identify unusual activity patterns, and help ensure reporting obligations are met in accordance with regulatory expectations. This opportunity is well suited for a detail-oriented financial specialist who can interpret transactional data and contribute to a strong compliance environment.</p><p><br></p><p>AML Analyst Responsibilities:</p><p>• Review customer transaction records with a focus on cash activity exceeding regulatory reporting thresholds.</p><p>• Analyze account behavior and transaction trends to detect unusual or potentially suspicious patterns.</p><p>• Prepare and support required documentation for reportable currency transactions submitted to regulators.</p><p>• Investigate customer files thoroughly to confirm the accuracy, completeness, and consistency of financial activity records.</p><p>• Use data analysis techniques to evaluate large volumes of transaction information and surface meaningful risk indicators.</p><p>• Partner with compliance and operational stakeholders to escalate findings and support anti-money laundering controls.</p><p>• Maintain clear audit-ready records of reviews, conclusions, and supporting evidence for each case.</p>
<p>We are seeking an experienced <strong>AML Analyst</strong> for a contract opportunity in <strong>Bridgewater, NJ</strong>. The ideal candidate will have a minimum of <strong>two years of Anti-Money Laundering (AML) experience</strong> and a strong understanding of financial crime compliance, transaction monitoring, and suspicious activity investigations. This role requires the ability to analyze customer activity, identify potential risks, and support regulatory compliance efforts in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><ul><li>Review and investigate transaction monitoring alerts for potential suspicious activity.</li><li>Conduct AML and financial crime investigations, gathering and analyzing customer and transactional data.</li><li>Perform due diligence reviews and support Know Your Customer (KYC) processes.</li><li>Escalate suspicious activity findings and assist with Suspicious Activity Report (SAR) preparation.</li><li>Identify and assess potential money laundering, terrorist financing, and fraud risks.</li><li>Maintain accurate case documentation and investigation records.</li><li>Ensure compliance with BSA/AML regulations, internal policies, and regulatory requirements.</li><li>Collaborate with compliance, risk, and business teams to resolve investigations and mitigate risks.</li><li>Assist with periodic reviews, audits, and remediation projects as needed.</li></ul><p><br></p>
<p><strong>Risk and Compliance Analyst </strong></p><p> </p><p>A client of is looking for a Risk and Compliance Analyst for a contract role. The Risk & Compliance Analyst supports the organization’s compliance program by managing policy governance, regulatory compliance processes, and risk mitigation initiatives. This role plays a key part in maintaining ethical standards, administering disclosure programs, supporting data privacy efforts, and driving compliance training and communication strategies across the organization. </p><p><br></p><p><strong>Responsibilities of Risk and Compliance Analyst </strong></p><ul><li>Manage the Code of Conduct lifecycle including updates, publishing, training coordination, and communication efforts</li><li>Maintain and oversee corporate policy inventory, partnering with stakeholders to draft, review, and update policies</li><li>Administer compliance disclosure processes including conflict of interest and gifts & entertainment reporting, ensuring proper documentation and escalation when needed</li><li>Develop and deliver compliance training programs and awareness materials for domestic and international audiences</li><li>Support data privacy initiatives in partnership with internal stakeholders, including regulatory compliance efforts related to applicable U.S. privacy laws</li><li>Perform compliance data analysis to identify trends, support investigations, and generate insights for leadership</li><li>Assist with risk assessments, third-party due diligence reviews, and compliance-related audits</li><li>Collaborate cross-functionally with Legal, HR, IT, and business teams on policy implementation and process improvements</li><li>Support employee engagement initiatives that reinforce a culture of ethics, integrity, and accountability</li><li>Provide support on special projects and additional compliance initiatives as assigned</li></ul><p><br></p>
<p>We are seeking a motivated Collections Specialist to manage outstanding customer accounts and support cash flow objectives. The ideal candidate will have strong communication skills and a customer-focused approach to collections.</p><p><br></p><p>Responsibilities</p><ul><li>Contact customers regarding overdue invoices and payment arrangements</li><li>Monitor aging reports and prioritize collection efforts</li><li>Investigate and resolve billing discrepancies</li><li>Document collection activities and account status</li><li>Collaborate with customers and internal departments to resolve issues</li><li>Prepare collection reports and maintain account records</li><li>Support month-end accounts receivable processes</li></ul>
<p>Our team is hiring a Help Desk Analyst for a client based in the Philadelphia, Pennsylvania area. This is a long term contract to hire based opportunity and is mainly remote. Candidates must reside in PA, NJ or DE for consideration. The shift we are hiring for is Saturday to Wednesday 10am-630pm. Please apply only if you are interested and available for this shift! </p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming service desk requests and document issues clearly to ensure timely follow-up and resolution.</p><p>• Troubleshoot hardware, software, and operating system problems for users working in Microsoft Windows 10 environments.</p><p>• Assist with account access, password support, and user administration tasks within Active Directory.</p><p>• Diagnose basic technical issues, identify root causes, and escalate more complex problems when needed.</p><p>• Provide clear guidance to end users on system use, common fixes, and best practices to minimize recurring issues.</p><p>• Track, update, and close support tickets accurately while maintaining strong customer service throughout the support process.</p><p><br></p>
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This contract opportunity with permanent potential is ideal for someone who enjoys resolving day-to-day system issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely, effective solutions.<br><br>Responsibilities:<br>• Respond to incoming service desk requests and document all interactions, updates, and resolutions within the ticketing system.<br>• Troubleshoot hardware, software, and operating system issues in Microsoft Windows environments, including Windows 10 support.<br>• Assist users with password resets, account access, and permission-related requests through Active Directory.<br>• Diagnose basic technical problems, identify root causes, and escalate more complex issues when needed.<br>• Provide clear guidance to end users on resolving common technical issues and using supported systems effectively.<br>• Track open incidents to ensure timely follow-up, accurate status updates, and successful issue closure.
We are looking for a Help Desk Analyst to support end users with day-to-day technical issues in Pennsylvania. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving problems, delivering responsive customer support, and maintaining reliable desktop performance across a Microsoft Windows environment. The person in this role will handle incoming service requests, troubleshoot system and access issues, and help ensure users can work efficiently with minimal disruption.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and Windows-related issues reported by end users.<br>• Manage and resolve service desk tickets in a timely manner, documenting steps taken and outcomes clearly.<br>• Troubleshoot desktop and account-access problems, identifying root causes and escalating more complex issues when needed.<br>• Support user administration tasks within Active Directory, including account updates and access-related assistance.<br>• Assist team members with Windows 10 functionality, system settings, and common workstation problems.<br>• Communicate with users throughout the support process to set expectations and confirm issue resolution.<br>• Maintain accurate records of incidents, requests, and recurring technical concerns to support service improvement.
We are looking for a Help Desk Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Contract to permanent position is ideal for someone who enjoys resolving everyday technology issues, delivering strong customer service, and keeping support requests organized from intake through resolution. The role focuses on troubleshooting Microsoft Windows environments, assisting with account access, and ensuring users receive timely and effective help.<br><br>Responsibilities:<br>• Provide first-line technical assistance for hardware, software, and access-related issues submitted by end users.<br>• Diagnose and resolve problems in Microsoft Windows 10 environments, escalating more complex incidents when needed.<br>• Manage service desk tickets by documenting issues clearly, tracking progress, and following through to completion.<br>• Support user account administration tasks within Active Directory, including access updates and basic account maintenance.<br>• Troubleshoot common workstation and system issues using a structured, customer-focused support approach.<br>• Communicate with users in a thorough manner to explain solutions, gather needed details, and set clear expectations.<br>• Maintain accurate support records to help improve issue resolution and service quality over time.
We are looking for an IT Business Analyst to support cross-functional initiatives in Fort Washington, Pennsylvania. This Long-term Contract opportunity is ideal for someone who can connect business needs with technology solutions, improve processes, and help teams deliver well-documented system enhancements. The role will work closely with stakeholders across sales, marketing, and operations to translate requirements into actionable plans that support CRM, ERP, and cloud-based environments.<br><br>Responsibilities:<br>• Partner with business and technical teams to gather, analyze, and refine requirements for system improvements and new capabilities.<br>• Create clear business documentation, process maps, and functional specifications that guide design, configuration, and delivery efforts.<br>• Serve as a key point of coordination between stakeholders, developers, and project teams to keep priorities aligned and decisions well communicated.<br>• Evaluate current workflows and recommend process enhancements that improve efficiency, usability, and business outcomes.<br>• Support CRM, ERP, and integration-related initiatives by translating operational needs into structured solution requirements.<br>• Use SQL and reporting tools to analyze data, validate outcomes, and help build dashboards that support informed decision-making.<br>• Contribute to Agile delivery activities such as backlog refinement, user story development, testing support, and release readiness.<br>• Assist with change management activities by preparing documentation, coordinating updates, and helping users adopt new processes or system features.
We are looking for an IT Business Analyst to partner with business stakeholders and technical teams to turn operational needs into practical technology solutions. This Long-term Contract position offers the opportunity to support key initiatives, improve system-driven processes, and help define enhancements that strengthen performance and usability. Based in Fort Washington, Pennsylvania, this role requires strong analytical thinking, clear documentation, and the ability to guide collaboration across project teams.<br><br>Responsibilities:<br>• Partner with business units and IT teams to evaluate needs, identify gaps, and recommend effective system or process solutions.<br>• Gather, analyze, and organize business requirements into clear functional documentation, including current-state and future-state workflows.<br>• Lead discussions with stakeholders to define end-to-end requirements, uncover improvement opportunities, and support process redesign where appropriate.<br>• Contribute within an Agile delivery model by assisting with sprint planning, writing user stories, and defining acceptance criteria.<br>• Work closely with developers and quality assurance teams to clarify requirements, support design decisions, and validate that solutions align with business goals.<br>• Prepare project documentation such as meeting summaries, decision logs, risk tracking, and reporting materials to support delivery transparency.<br>• Assist with software enhancements and implementation efforts by providing analysis, business case support, and impact assessments.<br>• Coordinate assigned project activities, monitor deadlines, and help ensure deliverables are completed on schedule.<br>• Provide testing support through unit validation, defect review, and deployment readiness activities while serving as a key liaison between technical and business groups.
<p>We are looking for a detail-oriented AML/KYC Analyst to support financial crime compliance activities for a long-term contract opportunity in Wayne, Pennsylvania. This position is ideal for professionals who can evaluate customer information carefully, apply regulatory standards consistently, and communicate findings with clarity. The role begins with a structured onsite training period and then transitions to a hybrid schedule, offering the chance to contribute to a high-volume review environment with performance-based earning potential. (HYBRID after 5-week training - Days required in office: Tues, Wed and Thursday)</p><p><br></p><p>Responsibilities:</p><p>• Review customer records and related documentation to identify potential anti-money laundering and know-your-customer concerns in accordance with established procedures.</p><p>• Analyze account information, transactional details, and supporting materials to determine whether cases meet internal risk and compliance standards.</p><p>• Document review results thoroughly and accurately so that all decisions, findings, and supporting rationale are clearly recorded.</p><p>• Escalate higher-risk items, inconsistencies, or missing information to appropriate teams for additional review and resolution.</p><p>• Use spreadsheets and other tracking tools to organize case activity, monitor progress, and support reporting needs.</p><p>• Maintain productivity and quality expectations in a deadline-driven environment while following performance metrics.</p><p>• Participate in a required in-person training program and apply newly learned processes to day-to-day case reviews.</p><p>• Follow applicable controls related to personal investment account disclosure and trading restrictions as part of compliance expectations.</p>