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103 results for Help Desk Technician Ii in Allentown, PA

Help Desk Analyst II
  • King of Prussia, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled and motivated Help Desk Analyst II to join our team in King of Prussia, Pennsylvania. In this contract-to-permanent position, you will provide technical support for end users and ensure the functionality and security of hardware, software, and peripherals within our organization. If you excel in troubleshooting, have a proactive approach to problem-solving, and enjoy working in a fast-paced environment, we encourage you to apply.<br><br>Responsibilities:<br>• Manage helpdesk tickets, prioritize tasks, and resolve incidents efficiently.<br>• Deliver both onsite and remote technical assistance for end users, including support for hardware, software, and peripherals.<br>• Offer guidance and troubleshooting for Office 365 applications to enhance user experience.<br>• Ensure all systems meet security and patch requirements, including antivirus and web filtering compliance.<br>• Set up and support audio-visual systems in corporate environments.<br>• Maintain accurate asset management records for mobile devices, desktops, and laptops.<br>• Configure and troubleshoot network issues in Windows, Apple, and Citrix environments, including wired and wireless setups.<br>• Collaborate with vendors, such as internet service providers and audio/video contractors, to manage services effectively.<br>• Document procedures, system changes, and resolutions in the helpdesk ticketing system to maintain accurate records.<br>• Participate in project tasks and provide suggestions to improve processes and workflows.
  • 2026-01-13T15:18:40Z
Desktop Support Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 50000.00 - 65000.00 USD / Yearly
  • <p>We are looking for a dedicated Desktop Support Analyst to join our team in the Jersey area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
  • 2026-01-07T19:38:38Z
Accounts Payable Specialist
  • Wilmington, DE
  • onsite
  • Temporary
  • 30.00 - 30.00 USD / Hourly
  • <p>We are looking for an experienced Accounts Payable Specialist to join a team in Wilmington, Delaware. In this role, you will be responsible for managing and processing financial transactions with accuracy and efficiency. This is a long-term contract position, offering you the opportunity to work in a detail-oriented and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Process and verify invoices to ensure timely and accurate payment.</p><p>• Manage account coding and verify adherence to company policies.</p><p>• Execute Automated Clearing House (ACH) payments and oversee check runs.</p><p>• Maintain detailed records of financial transactions for auditing and reporting purposes.</p><p>• Communicate with vendors and internal departments to resolve payment discrepancies.</p><p>• Ensure compliance with all applicable financial regulations and company policies.</p><p>• Assist in month-end and year-end financial close processes.</p><p>• Provide support to the AP and offshore team</p><p>• Monitor accounts payable systems to identify and implement process improvements.</p><p>• Provide support during audits by preparing and organizing necessary documentation.</p>
  • 2026-01-13T21:48:52Z
Billing Specialist
  • Wilmington, DE
  • onsite
  • Permanent
  • - USD / Yearly
  • <p>Robert Half has partnered with a growing firm within the Wilmington Delaware area on their search for a multi-tasking, Billing Specialist with e-billing expertise. As the Billing Specialist, you will oversee client invoicing, assist with the collections process, handle billing inquiries, assist with calendar management, complete accounts receivable/payable transactions, perform legal research, complete account reconciliations, and prepare legal documents as needed. The ideal candidate should have strong attention to detail, excellent organizational skills, and the ability to solve problems quickly. </p><p><br></p><p>What you get to do everyday</p><p>·      Data entry of billing tickets/order entry</p><p>·      Enter daily invoice transactions</p><p>·      Process and reconcile billing</p><p>·      Send and receive FedEx packages</p><p>·      Update and maintain client accounts</p><p>·      Provide administrative support</p><p>·      Email follow-up on client inquiries</p><p>·      Assist with billing projects as needed</p>
  • 2026-01-12T17:53:53Z
Accounting Supervisor
  • Wilmington, DE
  • onsite
  • Permanent
  • 125000.00 - 137000.00 USD / Yearly
  • <p>We are seeking a highly organized and experienced Accounting Supervisor with strong knowledge of government accounting, financial reporting, and budgeting. In this Accounting Supervisor role, the candidate will provide guidance, direction, and mentorship to the accounting team, review financial statements, revise internal reports, oversee accounts payable transactions, monitor fixed assets, perform bank reconciliations, assist with payroll accounting activities, track internal controls, and assist with the development of annual budgets and forecasting. This Accounting Supervisor must have thorough understanding of GAAP and financial accounting principles, be able to succeed in a fast-paced environment, proven leadership abilities, and possess strong analytical skills.</p><p> </p><p>Primary Responsibilities</p><p>·      Review and assist with budget reports</p><p>·      Analyze financial data</p><p>·      Monitor profit and loss for the organization</p><p>·      Assist with month end close</p><p>·      Maintain a system of accounting policies and procedures</p><p>·      Review financial statements, update financials as needed</p><p>·      Monitor internal controls</p><p>·      Assist with audit documentation</p><p>·      Ensure the accuracy and timely delivery of invoices</p><p>·      Recommend improvements to accounting procedures</p>
  • 2025-12-29T20:08:41Z
Help Desk Analyst
  • Philadelphia, PA
  • remote
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled Help Desk Analyst to join our team in Philadelphia, Pennsylvania. In this role, you will provide technical support and assistance to end-users, ensuring smooth operation and resolution of IT-related issues. This is a contract position with the possibility of becoming permanent, offering an excellent opportunity to grow and develop within the organization.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, providing effective solutions to address user concerns.<br>• Manage and maintain Active Directory accounts, including user access and permissions.<br>• Troubleshoot and resolve technical issues related to Microsoft Windows and Windows 10.<br>• Provide guidance and support to users experiencing basic IT problems.<br>• Document and track all support activities to ensure accurate reporting and follow-up.<br>• Collaborate with team members to improve processes and streamline IT support.<br>• Conduct routine system checks to identify and prevent potential issues.<br>• Ensure excellent customer service by communicating effectively with end-users.<br>• Assist in the setup and configuration of new hardware and software as needed.
  • 2026-01-22T15:34:06Z
Attorney/Lawyer
  • Wilmington, DE
  • onsite
  • Permanent
  • 125000.00 - 140000.00 USD / Yearly
  • We are looking for an experienced Healthcare Litigation Associate to join our dynamic legal team in Wilmington, Delaware. This role focuses on medical malpractice and healthcare litigation cases, requiring a strong background in civil litigation and the ability to manage cases independently while collaborating with team members. The position offers an excellent opportunity to work on challenging cases and develop your expertise in healthcare law.<br><br>Responsibilities:<br>• Represent healthcare professionals and institutions in litigation matters, including medical malpractice, general liability, and human services cases.<br>• Take ownership of cases throughout all stages of litigation, from initial discovery to depositions and trial proceedings.<br>• Prepare and draft legal documents, including motions, briefs, and other necessary filings.<br>• Conduct thorough legal research and analysis to support case strategies.<br>• Defend depositions and effectively argue motions in court hearings.<br>• Collaborate with colleagues to ensure seamless case management and uphold high standards of attention to detail.<br>• Provide mentorship and guidance to less experienced attorneys and staff as needed.<br>• Meet annual billable hour requirements, starting at 1,800 hours.<br>• Maintain effective communication with clients, offering legal advice and updates on case progress.
  • 2025-12-29T16:13:40Z
Help Desk Analyst I
  • Jenkintown, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a dedicated Help Desk Analyst I to join our team in Jenkintown, Pennsylvania. In this role, you will provide critical technical support to ensure smooth operations for end users across various systems and platforms. This is a Contract to permanent position, offering an excellent opportunity to expand your skills and grow within the organization.<br><br>Responsibilities:<br>• Provide hardware support by installing, configuring, and maintaining desktops, laptops, printers, and mobile devices.<br>• Assist users with software-related issues across platforms like Google Workspace, Microsoft Office 365, and campus-specific applications.<br>• Offer immediate troubleshooting assistance for classroom technology, including audiovisual equipment and video conferencing tools.<br>• Manage user accounts by handling password resets, multi-factor authentication setups, and onboarding processes.<br>• Maintain accurate records of hardware assets and software licenses to ensure effective inventory management.<br>• Develop user-friendly documentation and deliver basic training sessions to enhance digital literacy across the organization.<br>• Respond to service desk tickets promptly, diagnosing and resolving technical issues efficiently.<br>• Support basic networking tasks, including Wi-Fi troubleshooting and foundational setup.<br>• Collaborate with team members to ensure consistent and reliable IT support for all users.
  • 2026-01-22T15:34:06Z
Help Desk Analyst
  • South Plainfield, NJ
  • onsite
  • Permanent
  • 80000.00 - 85000.00 USD / Yearly
  • We are looking for a Help Desk Analyst to join our team in South Plainfield, New Jersey. In this role, you will serve as a vital resource for resolving technical issues and ensuring optimal system performance. Your expertise will contribute to maintaining smooth operations by addressing hardware and software challenges and supporting users effectively.<br><br>Responsibilities:<br>• Maintain detailed records of customer inquiries and provide timely resolutions.<br>• Develop and update self-service documentation to assist users with common technical issues.<br>• Identify and resolve hardware and software malfunctions by troubleshooting and diagnosing problems.<br>• Review call logs to uncover recurring issues and propose solutions to address them.<br>• Test and assess new technologies to enhance current systems and processes.<br>• Generate performance reports to evaluate system usage and identify areas for improvement.<br>• Collaborate with technical teams and departments to resolve complex, large-scale technical challenges.<br>• Deliver clear technical support and guidance to users for managing system-related issues.<br>• Update and maintain IT procedural documentation to ensure consistency and accuracy.<br>• Install and configure computer systems and applications to meet company requirements.
  • 2026-01-08T14:43:54Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p><p><br></p>
  • 2026-01-22T15:34:06Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2026-01-22T15:34:06Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2026-01-22T15:34:06Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2026-01-22T15:34:06Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
  • 2026-01-07T13:19:13Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2026-01-22T15:34:06Z
Desktop Support Analyst
  • Princeton, NJ
  • onsite
  • Permanent
  • 60000.00 - 70000.00 USD / Yearly
  • <p>We are in search of a Desktop Support Analyst to join our team in the telecom services industry, located in New Jersey. As a Desktop Support Analyst, you'll be the primary IT contact for our North, NJ office, providing support to office and field staff and assisting the IT team in user and infrastructure support.</p><p><br></p><p>Responsibilities</p><p>• Provide comprehensive Level 1 and 2 desktop and software support to staff</p><p>• Manage user and asset tasks effectively</p><p>• Monitor work emails even after office hours to respond to any emergencies promptly</p><p>• Participate actively in global IT projects to ensure seamless execution</p><p>• Track escalated problems to 3rd party vendors, team leaders, or managers until resolution</p><p>• Maintain detailed documentation of all procedures and infrastructure</p><p>• Utilize skills in Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management effectively to perform daily tasks</p><p>• Provide support via e-mail, phone, and in-person, escalating issues when necessary.</p>
  • 2026-01-07T19:58:42Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2026-01-22T15:34:06Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • <p>We are looking for a skilled Deployment Technician to join our team in the Philadelphia, PA area. This long-term contract position offers the opportunity to provide hands on support and deploy new devices across locations in the Philly region and requires a vehicle for travel. For consideration, please apply directly.</p><p><br></p><p>Responsibilities:</p><p>• Install, repair, upgrade, and maintain hardware, software, peripherals, and scientific research equipment.</p><p>• Diagnose and resolve technical issues, answer user inquiries, and provide troubleshooting support.</p><p>• Offer guidance to users on the proper operation and usage of systems and equipment.</p><p>• Recommend procurement strategies and provide technical specifications for departmental purchases.</p><p>• Conduct regular assessments of the computing environment and propose improvements to technology and processes.</p><p>• Participate in the evaluation, testing, and implementation of technical products, systems, and software.</p><p>• Maintain accurate inventory records and update assignments and tickets in accordance with established procedures.</p>
  • 2026-01-22T15:34:06Z
Desktop Support Analyst
  • Warren, NJ
  • onsite
  • Contract / Temporary to Hire
  • 30.00 - 36.10 USD / Hourly
  • The IT Apple Support and End User Support detail oriented is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools. <br> Primary duties/responsibilities:                                                                                                                         Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management. Offer live support through phone, chat, or email. Build strong relationships with customers by sharing a passion for Apple products. Collaborate with team members and participate in training sessions to improve technical skills. Assist in creating online support experiences for Apple, including editing content and designing user interfaces. Maintain and update deployment workflows to align with OS upgrades and security policies. Automate provisioning processes for new hires and device refresh cycles. Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics. Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365). Support remote users via MDM tools and remote desktop platforms. Ensure that macOS devices meet enterprise security standards. Apply OS patches and security updates in coordination with IT security teams. Monitor compliance using endpoint management dashboards and audit logs. Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements. Maintain accurate records in ServiceNow or equivalent ITSM platforms. In addition to supporting the Apple environment, assist end users with company laptops. Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined
  • 2026-01-02T16:33:40Z
Dev Ops Engineer II (Contractor)
  • Philadelphia, PA
  • onsite
  • Temporary
  • 45.00 - 49.00 USD / Hourly
  • <p>We are seeking a <strong>DevOps Engineer II</strong> to join our team on a contract basis. This role involves designing, developing, implementing, and analyzing technical products and systems while ensuring operational excellence and continuous delivery.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Design, develop, implement, and analyze technical products and systems.</li><li>Perform engineering design evaluations and recommend improvements to enhance product quality and processes.</li><li>Troubleshoot, diagnose, and resolve production software issues.</li><li>Develop monitoring solutions, perform software maintenance, and implement fixes.</li><li>Establish standards and procedures for measuring product quality and release readiness.</li><li>Recommend testing techniques and process improvements.</li></ul>
  • 2025-12-29T13:28:39Z
Desktop Support Analyst
  • Philadelphia, PA
  • onsite
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
  • 2026-01-05T18:48:42Z
Desktop Support Analyst
  • Audubon, PA
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • We are looking for a Desktop Support Analyst to provide hands-on IT support and contribute to the smooth operation of daily technical tasks. This role involves assisting with Microsoft Azure, Microsoft 365, and general user support activities while maintaining a high standard of service in a fast-paced environment. This is a contract position with the potential for a long-term opportunity based in Audubon, Pennsylvania.<br><br>Responsibilities:<br>• Deliver Level 1 and Level 2 IT support by managing and resolving user tickets through Zendesk, handling tasks such as troubleshooting, password resets, and account setups.<br>• Provide technical assistance to a high-volume call center environment, ensuring prompt and effective problem resolution.<br>• Administer Microsoft 365 daily tasks, including user migrations, license management, and mailbox troubleshooting.<br>• Configure, deploy, and maintain desktops, laptops, and peripherals while offering support for mobile devices.<br>• Perform Active Directory and Microsoft Entra ID management for user provisioning, group policy adjustments, and access auditing.<br>• Support IT operations such as workstation setups, onboarding/offboarding processes, and routine system maintenance.<br>• Collaborate with external partners to address escalated or complex technical challenges.<br>• Execute basic administrative tasks within Microsoft Azure, such as managing security groups and cloud resources.<br>• Utilize knowledge of AZ-900 Azure Fundamentals certification to assist with cloud and identity management tasks.<br>• Ensure hardware troubleshooting and desktop imaging processes are conducted efficiently.
  • 2026-01-22T15:38:40Z
Desktop Support Analyst
  • West Chester, PA
  • onsite
  • Contract / Temporary to Hire
  • - USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
  • 2026-01-07T13:19:13Z
Desktop Engineer
  • Warren, NJ
  • onsite
  • Permanent
  • 100000.00 - 110000.00 USD / Yearly
  • <p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
  • 2026-01-07T18:03:40Z
Administrative Assistant
  • Morristown, NJ
  • onsite
  • Permanent
  • 50000.00 - 60000.00 USD / Yearly
  • <p>A well‑established organization is seeking a highly organized and detail‑driven Administrative Assistant to support two senior leaders within the HR function. This role is ideal for someone who excels at multitasking, thrives in a fast‑paced environment, and enjoys providing exceptional administrative and event‑planning support. You will serve as a key partner to HR leadership while interacting regularly with employees, guests, and external contacts.</p><p><br></p><p><br></p><p><strong>Administrative Support</strong></p><ul><li>Greet employees, visitors, and vendors, ensuring a polished and professional first impression.</li><li>Prepare, format, and edit correspondence, reports, and internal documents.</li><li>Manage calendars for HR leadership, including scheduling meetings, interviews, trainings, and internal events.</li><li>Assist with data entry, HR document organization, and maintenance of highly confidential information.</li><li>Coordinate travel arrangements, meeting logistics, and day‑to‑day administrative needs.</li><li>Draft and refine communications on behalf of HR leaders and follow up on delegated tasks.</li></ul><p><strong>Operational & HR Support</strong></p><ul><li>Help gather and prepare materials for meetings, presentations, and HR initiatives.</li><li>Support time tracking, expense submissions, and invoice preparation.</li><li>Maintain organized digital and physical filing systems and ensure all documentation is easily retrievable.</li><li>Support special HR projects, trainings, and employee‑focused initiatives as needed.</li></ul><p><strong>Event Planning & Coordination</strong></p><ul><li>Coordinate food, beverages, and room setups for meetings, trainings, interviews, and HR‑hosted events.</li><li>Manage conference room scheduling and ensure spaces are meeting‑ready.</li><li>Plan and support internal celebrations, employee events, new‑hire gatherings, and other HR‑sponsored functions.</li><li>Be thoughtful about menu planning, dietary restrictions, budgets, and presentation standards.</li></ul><p><br></p><p><br></p>
  • 2026-01-21T18:54:16Z
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