We are looking for a dedicated Help Desk Analyst to join our team in Princeton, New Jersey. In this role, you will provide essential technical support to ensure smooth operations and assist users with their IT needs. This is a great opportunity to work in a collaborative environment while gaining hands-on experience with diverse technologies.<br><br>Responsibilities:<br>• Diagnose and troubleshoot hardware, software, and network-related issues to ensure prompt resolution.<br>• Escalate complex technical problems to higher-level support teams or system administrators when necessary.<br>• Configure and set up workstations, printers, and mobile devices for end-users.<br>• Manage user accounts, permissions, and access using tools such as Active Directory and Microsoft 365.<br>• Maintain detailed documentation of issues, solutions, and updates within the ticketing system.<br>• Assist with the inventory management of IT equipment and participate in system updates and rollouts.<br>• Provide exceptional customer service and communicate effectively with users to address their technical concerns.
We are looking for a dedicated Help Desk Analyst to join our team in Plymouth Meeting, Pennsylvania. The ideal candidate will excel at troubleshooting technical issues, providing exceptional support, and ensuring smooth operations for end users. This role requires strong communication skills and a proactive approach to problem-solving in a dynamic environment.<br><br>Responsibilities:<br>• Diagnose and resolve technical problems related to hardware, software, and network systems.<br>• Record and manage support requests using the designated helpdesk system.<br>• Escalate unresolved or complex issues to advanced support teams for further investigation.<br>• Configure and set up new devices, computers, and applications to meet operational needs.<br>• Keep technical documentation and knowledge base resources updated and accurate.<br>• Facilitate onboarding processes for new employees, including granting system access and preparing equipment.<br>• Deliver outstanding customer service by explaining technical solutions in an easy-to-understand manner.<br>• Collaborate with team members to improve support procedures and workflows.<br>• Perform regular system checks to ensure optimal performance.<br>• Provide timely updates and resolutions to users experiencing technical difficulties.
We are looking for a dedicated Help Desk Analyst to join our team on a contract basis in Philadelphia, Pennsylvania. This role involves providing technical support and resolving IT-related issues to ensure smooth operations. The ideal candidate will have experience with troubleshooting, system administration, and user support in widely used technology environments.<br><br>Responsibilities:<br>• Address and resolve user issues related to Active Directory, Windows 10, and Google Suite applications.<br>• Perform troubleshooting for desktop hardware, software, and peripheral devices such as Chromebooks and HDMI connections.<br>• Manage service desk tickets efficiently, ensuring timely resolution of technical problems.<br>• Provide support within Windows environments, including configuration and maintenance tasks.<br>• Assist users with basic troubleshooting steps to diagnose and resolve IT concerns.<br>• Collaborate with team members to ensure seamless communication and support across departments.<br>• Offer guidance and training to users on Google Apps and other software tools.<br>• Maintain accurate records of issues, solutions, and user interactions for future reference.<br>• Conduct periodic checks and updates on systems to prevent recurring issues.<br>• Support hardware setup and connectivity for desktops and related equipment.
We are looking for a motivated Help Desk Engineer II/III to join our dynamic team in Conshohocken, Pennsylvania. As a trusted IT Consulting and Managed IT provider, we are dedicated to delivering personalized and efficient service to our clients. This role involves supporting a diverse range of technologies and systems, ensuring businesses can operate seamlessly and securely.<br><br>Responsibilities:<br>• Deliver technical support for Microsoft business applications and various line-of-business software to ensure smooth functionality.<br>• Diagnose and resolve hardware issues for workstations, servers, and printers.<br>• Troubleshoot and maintain network hardware, including switches, routers, firewalls, and wireless access points.<br>• Implement and support network security measures to safeguard client systems.<br>• Manage and provide technical support for VoIP systems to ensure reliable communication.<br>• Administer Active Directory tasks, including user management, organizational units, group policies, and trust relationships.<br>• Oversee backup and disaster recovery systems to prevent data loss and ensure business continuity.<br>• Assist with basic support for VPNs and Remote Desktop Services to enable secure remote access.<br>• Monitor system alerts and respond promptly to service tickets using designated tools.<br>• Participate in a rotating on-call schedule to provide after-hours support when required.
Key Responsibilities<br>• Own accountability for day-to-day help desk operations to ensure tickets are properly prioritized, assigned, and resolved within defined SLAs.<br>• Monitor ticket queues in PSA (Autotask) to maintain even workload distribution and ensure prompt ticket handling.<br>• Serve as the primary technical escalation point for Tier 1 technicians, offering guidance and assisting with complex issues.<br>• Provide Tier 2 technical support to resolve escalated service tickets for client systems, networks, and applications.<br>• Provide support and mentorship to Tier 1 staff, including informal coaching and daily technical assistance.<br>• Facilitate professional development of the help desk team by identifying training needs, collaborating on performance reviews conducted by VP of Technology, and acting as a liaison for the team to support career growth.<br>• Audit service desk ticket queues to proactively address potential issues with delays in resolution or ensure that adequate technical personnel are engaged in issue resolution. <br>• Perform follow-up to ensure that issues have been successfully resolved and communicate with clients to maintain positive client relationships. <br>• Schedule onsite visits for the technical team to ensure timely issue resolution/equipment delivery while also maintaining adequate help desk coverage.<br>• Identify process improvements in help desk operations and work with management to implement operational process improvements.<br>• Document all work performed, maintaining clear and detailed notes in Autotask. <br>• Identify recurring issues and collaborate with senior technical team to develop permanent resolutions and/or knowledge base entries.<br>• Communicate with clients in a professional, service-oriented manner, maintaining high levels of satisfaction and transparency.<br>• Participate in after-hours or on-call rotations as required.
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
We are looking for a skilled Systems Administrator to join our team in Mohnton, Pennsylvania. In this role, you will play a pivotal part in ensuring the seamless operation of technical systems, delivering exceptional service to clients, and contributing to process improvements. This position offers the opportunity to work closely with a dynamic technical team to resolve complex issues and enhance system performance.<br><br>Responsibilities:<br>• Coordinate on-site visits for technical staff to address client issues and deliver equipment while maintaining help desk coverage.<br>• Evaluate help desk operations and propose actionable improvements to streamline processes.<br>• Maintain detailed documentation of all tasks performed using Autotask, ensuring clarity and accuracy.<br>• Analyze recurring problems and collaborate with senior team members to create permanent solutions or develop knowledge base entries.<br>• Communicate with clients in a thorough and transparent manner to ensure satisfaction and build trust.<br>• Participate in after-hours or on-call rotations as needed to support critical operations.
We are looking for a skilled Desktop Support Analyst to join our team in Philadelphia, Pennsylvania. This role involves providing technical support for desktops, workstations, and related hardware, ensuring smooth operations across various systems. As a long-term contract position, this opportunity is ideal for professionals seeking stability and growth in the healthcare industry.<br><br>Responsibilities:<br>• Provide technical assistance for desktop systems, including troubleshooting and resolving issues efficiently.<br>• Manage and support Active Directory operations to maintain system security and functionality.<br>• Install, configure, and maintain desktop hardware and peripherals to ensure optimal performance.<br>• Perform imaging and deployment of Windows 10 systems across the organization.<br>• Conduct regular maintenance and updates for workstations to prevent potential disruptions.<br>• Collaborate with team members to address complex technical challenges and implement solutions.<br>• Document technical procedures and solutions to enhance knowledge sharing within the team.<br>• Ensure compliance with security protocols and standards during all technical operations.<br>• Assist users with software installations and updates to maintain compatibility and productivity.<br>• Provide timely and effective communication to users regarding technical issues and resolutions.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in Havertown, Pennsylvania. This role is within the non-profit sector and offers an excellent opportunity to make a meaningful impact through technology support. As this is a Contract to permanent position, it provides the potential for long-term growth and stability for the right candidate.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely resolution for technical support tickets raised by end users, ensuring minimal disruption to workflows.</p><p>• Perform administrative tasks related to desktop systems and handle imaging processes for new and existing devices.</p><p>• Manage and maintain Microsoft 365 applications and Windows operating systems to ensure optimal functionality.</p><p>• Utilize Active Directory for user account management and troubleshooting.</p><p>• Diagnose and repair hardware issues related to desktop systems and peripherals.</p><p><br></p>
<p>Emerging services company seeks a Customer Support Specialist with client facing experience. As the Customer Support Specialist, you will respond to client inquiries, building strong client relationships, provide help desk support, implement process improvement, and manage the communication channels between internal departments. The ideal candidate for this role should have an intense passion for client satisfaction, advanced multi-tasking capabilities, superb customer service skills and a strong drive for problem-solving.</p><p><br></p><p>What you get to do everyday</p><p>· Fulfill customer inquiries</p><p>· Account Management</p><p>· Troubleshoot software/hardware issues</p><p>· Build strong customer relationships</p><p>· Review and analyze customer feedback</p><p>· Execute remote desktop sessions for troubleshooting</p><p>· Maintain customer accounts</p><p>· Document hardware issues</p><p>· Troubleshoot data performance inquiries</p><p>· Complete the RMA process </p>
We are looking for a skilled Desktop Support Analyst to join our team on a contract basis. Based in Philadelphia, Pennsylvania, this role involves providing hands-on technical support for hardware and software installations, configurations, and troubleshooting. The ideal candidate will have expertise in Windows operating systems and a strong commitment to ensuring a seamless user experience.<br><br>Responsibilities:<br>• Deliver onsite support for the setup and configuration of new Windows PC hardware to replace existing systems.<br>• Decommission outdated PC hardware in a secure and efficient manner.<br>• Perform operating system installations and ensure compatibility with Windows 10 and 11.<br>• Join computers to the appropriate domain and configure network settings.<br>• Install and configure software applications as required.<br>• Transfer user profile settings and data to new devices.<br>• Map network drives and ensure proper access to shared resources.<br>• Set up and configure printers and other peripherals on user systems.<br>• Customize user preferences to align with individual requirements.<br>• Securely erase data from hard drives to maintain confidentiality.
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
Professional Qualifications:<br>• 5+ years experience in IT as a Technical Business analyst/system analyst and created functional requirements for complex projects within the Insurance P& C domain.<br>• Good understanding of the underwriting process includes the policy lifecycle, coverages, endorsements, forms, rating, etc.<br>• Experience in working in Underwriting and Claims applications.<br>• Experience in data integration and data quality projects.<br>• Ability to work with technical teams (developers, architects, QA, infrastructure), business users and software vendors to document requirements on time<br>• Excellent understanding of how technology impacts the business.<br>• Excellent team player with a proven background of individual contribution.<br><br>Preferred Technical Skills:<br>• Insurance Policy Administration System experience (Duck Creek, Guidewire, etc.)<br>• Understanding of XML and/or JSON languages is a plus<br>• Strong SQL skills to query SQL databases
We are looking for a Front Desk Coordinator to join our team in Cherry Hill, New Jersey, on a contract basis. In this role, you will serve as the first point of contact for visitors and ensure smooth daily operations at the front desk. This position requires excellent organizational skills, proficiency in Microsoft Office, and a detail-oriented approach to handle various administrative tasks.<br><br>Responsibilities:<br>• Welcome and assist visitors upon arrival, ensuring a positive experience.<br>• Maintain a clean and organized front desk and office environment.<br>• Manage incoming and outgoing mail, including sorting and distribution.<br>• Schedule meetings and appointments using Microsoft Office tools.<br>• Operate multi-line phone systems to handle inbound calls and transfer to appropriate departments.<br>• Support daily administrative functions, including data entry and record management.<br>• Collaborate with team members to ensure efficient workflow and communication.<br>• Utilize Outlook, Word, and Excel for correspondence and document preparation.<br>• Provide concierge services to address visitor inquiries and needs.<br>• Handle general receptionist duties with attention to detail and accuracy.
We are offering an exciting opportunity for a Full Stack Developer to join our team in the Financial Services industry, based in Princeton, New Jersey. In this role, you will be deeply involved in the design, development, and implementation of systems that support various complex operational functions. You will also have a direct collaboration with business users, providing hands-on application development and ensuring high-quality and efficient web applications.<br><br>Responsibilities:<br>• Collaborate directly with business users for the analysis and assessment of business and system requirements across various functional disciplines.<br>• Design, develop and implement systems that support trading, help desk, surveillance, clearing, business intelligence, finance, and other complex middle and back office operational systems.<br>• Participate in hands-on application development, demonstrating a strong desire to be in-the-code.<br>• Define the back-end REST APIs for the features of the services being built.<br>• Employ your expertise in core Java and JEE technologies, and your in-depth knowledge of one or more application frameworks such as Spring Boot.<br>• Utilize your skills in web development tools and languages such as Angular, HTML5, CSS, and Javascript.<br>• Work on complex database design and SQL tasks.<br>• Handle Linux and shell scripting tasks.<br>• Work with the team to define test cases, and write unit, integration, and end-to-end tests.<br>• Adhere to industry-standard architecture design methodologies and processes.<br>• Display strong written and oral communication skills, being self-directed and motivated to work in a fast-paced team-oriented environment.
We are looking for a skilled Desktop Support Analyst to join our team in West Chester, Pennsylvania. This role is focused on providing exceptional technical assistance and customer service to ensure the smooth operation of desktop systems and related technologies. As a contract-to-permanent position, this opportunity offers the potential for long-term growth and development within the organization.<br><br>Responsibilities:<br>• Provide hands-on deskside support to troubleshoot and resolve hardware, software, and connectivity issues.<br>• Manage configuration tasks for desktop systems, ensuring proper setup and functionality.<br>• Utilize ticketing systems to track and resolve user incidents efficiently.<br>• Perform re-imaging of devices to maintain system integrity and compliance.<br>• Administer and maintain Active Directory accounts, ensuring proper access and security.<br>• Deliver remote support to assist users in resolving technical challenges.<br>• Conduct basic troubleshooting for a variety of Microsoft Office applications and other commonly used software.<br>• Collaborate with team members to deploy and manage desktop hardware and peripherals.<br>• Offer excellent customer service to address user concerns and ensure satisfaction.<br>• Stay up-to-date with evolving technologies to improve support processes and tools.
<p><strong>POSITION OVERVIEW</strong></p><p>The Desktop Engineer focuses on providing high-level desktop support and systems engineering services. The individual in this position will manage and enhance internal tech infrastructure related to endpoints, automation, and software deployment. The responsibilities include scripting, image lifecycle support, patch management, application packaging, and cross-platform device maintenance. The position also plays a role in training and technical communication, ensuring security standards are upheld within the environment.</p><p><br></p><p><strong>KEY RESPONSIBILITIES</strong></p><p>Some of the core tasks and expectations include:</p><ul><li>Prepare and deploy endpoint devices using modern management tools such as Ivanti and Intune.</li><li>Maintain imaging standards and adjust based on departmental use cases and hardware evolution.</li><li>Build and support automation scripts (e.g., PowerShell, AutoIT) for device setup and software installs.</li><li>Provide support across both Windows and macOS ecosystems, including patching and compliance monitoring.</li><li>Curate and publish applications to a self-service portal after validation/testing.</li><li>Collaborate with IT operations and project teams to schedule, test, and roll out updates and patches.</li><li>Leverage ticketing and reporting systems (e.g., ServiceNow, Power BI) for issue resolution and trend tracking.</li><li>Support both virtual and physical desktops, including incident management and hardware repair.</li><li>Contribute to IT initiatives like system refreshes, process enhancements, and cross-team coordination.</li><li>Escalate technical barriers as needed while maintaining strong end-user communication.</li><li>Participate in formalized processes such as incident, change, and problem management workflows.</li></ul><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join a team in Montgomeryville, Pennsylvania. In this fully onsite role, you will be responsible for supporting sales operations, managing order processing, and ensuring exceptional customer service. This is a Contract-to-long-term position, offering the opportunity to transition into an ongoing role based on performance.</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with accuracy and efficiency, ensuring timely fulfillment.</p><p>• Create and update quotes for customers, addressing their specific needs.</p><p>• Calculate and apply tariff surcharges as required for various transactions.</p><p>• Set up accounts for new customers, vendors, and sales representatives while maintaining accurate records of sales territories.</p><p>• Generate and manage discrepancy reports and corrective actions to resolve issues.</p><p>• Handle backorders to support production needs and ensure customer satisfaction.</p><p>• Establish terms for new customer accounts by acquiring and reviewing credit references.</p><p>• Communicate effectively with customers, addressing inquiries and following up to ensure satisfaction.</p><p>• Utilize Epicor software and Office tools to manage data and streamline processes.</p>
<p>We are looking for an experienced Executive Assistant to join our team located in the Greater Philadelphia Region. As an Executive Assistant you will be provide comprehensive administrative support, including execution of special projects, assist with meeting coordination, planning, and preparation by creating presentations for team members.</p><p><br></p><p>What you get to do every single day:</p><p>· Process expense reports, ensuring accuracy, compliance with established policies, and timely reimbursement.</p><p>· Manage senior leadership calendars, coordinate meetings across multiple time zones, and arrange travel logistics.</p><p>· Support client-related events, meetings, and presentations, including handling logistics and preparing materials.</p><p>· Coordinate and collaborate with internal departments such as Finance, Compliance, and Asset Management.</p><p>· Prepare, proofread, and edit job arrangement documents in accordance with organizational standards.</p><p>· Process and track engagement letters using e-signature platforms.</p><p>· Maintain and administer entries in client acceptance portals for new and ongoing engagements, ensuring all submissions are complete, accurate, and compliant.</p><p>· Generate and distribute reports for client engagement teams as needed.</p><p>· Prepare and track business development reports and activities for senior leaders.</p><p>· Provide front desk and reception support as needed, including greeting visitors, answering and directing calls, managing incoming mail, and supporting general office tasks.</p><p><br></p><p><br></p><p><br></p>
<p>Robert Half is working with a local financial services organization who are looking for a Client Relations Specialist to support their financial advisors. The <strong>Client Relations Specialist </strong>is a key member of the administrative and customer support team, responsible for delivering a superior client experience throughout all stages of service interaction. This role combines strong communication skills, a customer-first mindset, problem-solving abilities, and the ability to work effectively in a fast-paced environment.</p><p><br></p><p><strong>Primary Responsibilities:</strong></p><ul><li>Serve as a primary point of contact for clients, managing inquiries, addressing requests, and resolving issues with efficiency and professionalism.</li><li>Foster positive client relationships by ensuring timely follow-up, maintaining clear communication, and consistently delivering solutions that exceed expectations.</li><li>Collaborate with internal teams to coordinate workflow, gather relevant information, and ensure responses meet client needs and company service standards.</li><li>Document all client interactions in the appropriate systems, maintaining accurate records and ensuring compliance with company policies.</li><li>Identify opportunities to enhance client satisfaction, proactively offering recommendations and escalating concerns when necessary.</li><li>Utilize technology platforms to track requests, monitor progress, and keep clients informed of status updates.</li><li>Support data analytics and reporting activities by collecting and organizing client feedback to help inform continuous improvement initiatives.</li><li>Maintain up-to-date knowledge of products, services, company policies, and industry trends to provide accurate and effective assistance.</li></ul>
<p>Robert Half is seeking a reliable and organized Administrative Assistant to provide essential support to our team. The ideal candidate will have proven experience with the Microsoft Suite and will thrive in a fast-paced, collaborative environment.</p><p><strong>Responsibilities:</strong></p><ul><li>Manage calendars, schedule meetings, and coordinate appointments</li><li>Prepare, edit, and format documents, presentations, and spreadsheets using Microsoft Word, Excel, PowerPoint, and Outlook</li><li>Handle correspondence and maintain efficient filing systems</li><li>Assist with data entry, report generation, and maintaining databases</li><li>Support front desk operations and welcome visitors</li><li>Help coordinate office events and logistics</li><li>Order office supplies and monitor inventory</li><li>Collaborate with internal teams to ensure smooth office operations</li></ul><p><br></p>
We are in need of a Desktop Support Analyst to join our team in the healthcare sector, located in Princeton, New Jersey. The role involves providing crucial technical support to our team, ensuring the smooth operation of our systems. This entails troubleshooting hardware, software, and network issues, as well as managing user accounts and access controls.<br><br>Responsibilities:<br><br>• Deliver both remote and deskside support to staff, addressing software, hardware, and network problems.<br>• Ensure the successful installation, configuration, and maintenance of Windows and macOS operating systems, along with printers and other peripherals.<br>• Take charge of managing user accounts and controlling access in Active Directory and O365.<br>• Support both cloud-based and on-premise IT environments, including the use of VPNs and remote desktop tools.<br>• Document all troubleshooting steps and IT procedures for future reference within the team.<br>• Collaborate effectively with other members of the IT team to escalate and resolve complex issues.<br>• Use your knowledge of Android Development, Cisco Technologies, Citrix Technologies, Computer Hardware, Dell Technologies, Active Directory, Apple Devices, Backup Technologies, and Configuration Management to effectively perform your role.
<p>We are in search of an IT Auditor to join our team in Central, New Jersey. This role primarily involves evaluating IT controls, identifying potential risks, and providing recommendations to enhance IT governance adhering to industry regulations and best practices. You will be working in the insurance industry and your responsibilities will include:</p><p><br></p><p>• Evaluating cybersecurity protocols, data protection measures, and incident management procedures to ensure they are aligned with insurance data privacy requirements and industry standards.</p><p>• Planning, developing, and executing IT audit programs with a focus on system controls, data integrity, and IT governance within the insurance industry.</p><p>• Identifying and evaluating risks associated with IT systems, data management, and cybersecurity within insurance operations, and recommending enhancements to internal controls.</p><p>• Ensuring that IT systems and processes are in compliance with regulatory standards applicable to the insurance industry including Sarbanes-Oxley (SOX), GDPR, HIPAA, NAIC Model Laws, and state-specific regulations.</p><p>• Documenting audit findings, preparing comprehensive audit reports, and presenting findings and recommendations to senior management and relevant stakeholders.</p><p>• Collaborating with IT, security, and business departments to understand system processes and ensure audit recommendations are effectively implemented.</p><p>• Conducting IT audits related to third-party vendors and service providers to ensure compliance with internal policies and regulatory requirements, especially around data security and system integration.</p><p>• Staying abreast with emerging technologies, trends, and regulatory changes in the insurance and IT audit landscape, and proactively recommending process improvements and innovations to strengthen the company’s IT audit function.</p>
We are looking for a dedicated Technical Support Specialist to join our team in Conshohocken, Pennsylvania. This Contract to permanent position involves supporting a range of IT systems and resources, including laptops, office technology, cloud platforms, and security tools. The ideal candidate will excel in troubleshooting technical issues, managing service tickets, and ensuring smooth operations for both on-site and remote employees.<br><br>Responsibilities:<br>• Provide timely and detail-oriented responses to technical inquiries and requests through platforms such as Jira and Zendesk.<br>• Coordinate and execute IT setup for new team members, including configuring laptops and other equipment.<br>• Troubleshoot and resolve issues related to laptops, monitors, printers, and other office technology, escalating complex cases as needed.<br>• Manage and prioritize service tickets effectively using tools like Zendesk and Jira.<br>• Support meetings and remote collaboration by configuring tools such as Zoom and Microsoft Teams.<br>• Maintain a consistent on-site presence, adhering to assigned schedules and shift expectations.<br>• Participate in technical projects, ensuring alignment of resources and objectives.<br>• Be available for overtime during weekdays and weekends to address critical business needs.<br>• Ensure adherence to IT security protocols and contribute to the maintenance of cloud systems.<br>• Perform additional duties as required to support operational goals.
<p>Robert Half is seeking a detail-oriented Data Entry Clerk to join a local organization. This position plays a key role in maintaining accurate business records and ensuring that data is up-to-date, organized, and accessible.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Input, update, and maintain information in company databases and systems</li><li>Review data for accuracy and completeness</li><li>Perform regular audits to identify and resolve data discrepancies</li><li>Handle sensitive and confidential information appropriately</li><li>Generate reports and support data management projects as needed</li><li>Assist with general administrative tasks to support the team</li></ul><p><br></p>
